Wilcox Plowing and Lawncare in Freeport

Called twice in a week would think i would hear back...even the voice-mail is full...COME ON

I was given lawn care service from Wilcox as a Father's Day gift. Maybe my expectations of what lawn care should be are too high, but it was a big disappointment. Wilcox twice waited more than 4 weeks between mowing, when we'd call about it they'd tell us "It's hot so the grass isn't growing" - that may be true but unfortunately the heat doesn't stop the weeds from growing. Our lawn became a huge eyesore and my wife and I would have to mow it ourselves out of embarrassment. One time my wife called and said that it was so bad out there that if they couldn't make it today to mow that she was going to mow it herself. Not only did she end up having to do it herself, but Wilcox still charged us because we had "cancelled"! Like I said, maybe my expectations were too high for what lawn care should be. I'll rate 2 stars instead of 1 because maybe all lawncare service is this poor. This whole experience has turned me off to the idea of hiring a lawn care service, even if it's a gift and someone else is paying for it. I will mow my own lawn going forward, thank you.