795 Susquehanna Ave, Franklin Lakes, NJ 07417, United States
All Wet Irrigation & Lighting is a full service Lawn Sprinkler, Landscape lighting and Lawn Care Company that has been serving customers in Northern NJ since 1977. All Wet Irrigation is a premier provider of comprehensive outdoor property management solutions, specializing in irrigation systems, lighting systems, fertilization, aeration, overseeding, and pest control services. With a dedicated team of skilled professionals and a commitment to excellence, we offer the following services: Irrigation: We install and repair efficient irrigation systems. Lighting: Enhance safety and beauty with lighting installations and repairs. Fertilization: Tailored programs for healthy, vibrant lawns and plants. Aeration & Overseeding: Promote strong, lush
Pass on this company. Response time is slow. Staff is courteous but their scheduling process is painful. May take days and weeks to figure out when they will visit you.
I seldom have the pleasure of being able to give a 5 Star review but my experience with this company from the moment Ed Saleh provided the most comprehensive and transparent quote with tireless answers to our questions and 2nd visit without hesitation to the installation crew of the hardest working , longest day men you will ever know along with Austin the most knowlegeable and present when needed foreman who is an actual hands on worker with solid experience. Whew! Dan Seigle the inside manager was just waiting for any e mail to immediately answer and totally answer. This company cannot be this good to everyone but they can be that good and I believe it can be expected even if there were a hiccup. We had a large installation that was completed on time , perfectly at a competitive price and with superior performance. 75 sprinkler heads placed perfectly and adjusted to reach every single inch of grass , garden and flower bed with little water wasted in any direction. This company has great communications and delivery. If you want to have an irrigation system installed from the beginning to end without a hitch , this company is head and shouldera above the rest. Did they pay me for this review. No! But they EARNED IT! Thank you AllWet / Eco Systems
My technician Devon was fantastic. Arrived in the time window given, very helpful and thorough in his inspection, explaining everything along the way. Great at his job! My only complaint is that the first technician they sent never showed up, and the visit needed to be rescheduled.
The work All Wet has done is fine. It's their awful customer service that I have an issue with. They just don't value MY time. For the Spring system start-up, I was given a window of 1pm-5pm. It wasn't until AFTER 5:00 that I was notified that the tech wouldn't be here for another hour or so. Why wasn't I called as soon as they knew about delays?!? When I called to speak to a manager about this, I was told the manager was busy and would call me back. That never happened. Now for winterization my window was 12pm-4pm. Our doorbell rang just after 9:00am! Luckily we were home, otherwise we would have likely been rescheduled. Why doesn't All Wet respect my time?
My service today was exceptional. I have a complex system that required sleuthing, understanding, experience & knowledge - Kurt “ran the mission” for the team-of-3 giving both excellent, smart service AND doing an impressive job of training his team in an effective, smart way that seems to ensure the further transmission of smart thinking, knowledge, good technique and systems management. Well done Kurt from All Wet 😊
Christian was our technician. He was friendly and kind. He provided us with very good service. During a second visit, Matt was our technician. He was punctual, polite, professional, considerate, and informative, He and Anthony, who accompanied him, provided excellent service. Matt returned for the third visit. I can’t say anything other than to repeat what I’ve previously reported. He was punctual, kind, professional, and patient with us as he explained why he was doing what he was doing. My mom was so impressed with him that she asked him if we could request him in the future.
Hugo was a gentlemen and top professional. However, this was two months later that I got serviced after my initial service on 4/19. The former technician promised to return two weeks after 4/19. He did not. In fact, when I called - he told me he forgot. He did apologize, but damage was already done to my grass. My lawn paid a servere price. This is evident by your own technician's observation. Now I am stuck with getting my grass back to life. These pictures are just a few examples.
Austin, Anibal and the rest of the guys were very professional and very impressive. They went beyond my expectations and worked quickly to get the job done. They informed me of everything they were doing (every step of the way). I really appreciate their kindness in looking at something that was not even on the list for them to look at. Job Well Done!
Professional and great Service
Rob Kearney did a great job. Prompt, courteous, professional and knowledgeable.
Hugo was very professional and courteous. He answered all my questions and resolved any issues.
Levi was excellent. He was able to resolve all the issues in a very timely manner Polite conscientious and cleaned up everything at the conclusion Very happy with the project Positive Responsiveness, Punctuality, Quality, Professionalism
Shjon was THE nicest service person we ve ever had fantastic. Too bad we were the last on the list and didn t get there until 5. Please next time schedule us earlier. Again, Shjon was fast as tic!
JP satisfactorily resolved my watering issue
Great experience. No nonsense. In and out. I was happy to pay them for their service. Austin who is a supervisor was great to work with. He didn t leave the job until everything was examined.
Hugo, our technician, was excellent. He was courteous, professional and very accommodating. Been using All Wet for many years and strongly recommend.
Get service. Fixed our issues. Stayed to finish job today.
Addresses all issues
Just a little shout out to Bryan Ortiz who replaced a few sprinkler heads on my lawn this morning. He explained everything he was doing and did an outstanding job. THANK YOU!
Anthony Butler was a very experienced and professional technician. Thank you for your excellent service!
Esdras was great! Troubleshot two problems and fixed them both in no time!
Chris the tech is awesome! Works hard, cares about his job and customers. I d recommend to request him!
The technicians at All Wet go above and beyond! We have an old system that needed repair. It was a big job and they arrived late day but worked on the issue for hours including when it was dark pulling out their flashlights. The dedication and determination by both technicians was appreciated.
professionals, effective, polite. However, they postpone appointments often. The technician today was terrific
Jerome was absolutely incredible! He was on time, professional, knowledgeable and very determined to figure out all of the issues with my old irrigation system while also keeping me informed as to what was going on with it!
First time using All Wet for my lawn sprinkler system. The two techs- Mike and Anthony were awesome. Professional, courteous. Explained everything well. Made necessary repairs. Showed up on time. Earlier than expected. All Wet s scheduling and notification system to keep customers informed is amazing. I ll be signing up for a membership going forward. And pricing quite reasonable and fair.
Did not get the name of the technician, but he was very nice and very professional.
Great experience
Our tech, Jerome King, was wonderful. He was on time, very thorough, and explained what the issues were , as well as resolving them promptly. All Wet is a great company.
Mike is very competent and a pleasure to deal with
Chris, from All Wet, was great in finding the problem and keeping me updated on progress.
JP was extremely professional and informative and was able to address and fix all of our issues in a timely manner.
The technician did a very thorough job.
Great professional service from Rob Kearney
All Wet found an issue. Before they could identify the problem, I was charged $100 to troubleshoot and find the issue. When the issue was found, I was told the repair was an additional $365. I think the fee to find the problem is unwarrented and excessive. Just a way to boost the bill. I have never been asked to pay a fee to before a repair. Very unhappy with this.
Kurt and his crew fixed my leaking sprinkler heads and added new heads in a professional and efficient manner. I am very satisfied with their service.
Excellent Service.
I really enjoyed walking around the yard w Santiago Rojas. Nice young man and very attentive to help me understand what he was doing. I would enjoy having him routinely tend to the irrigation system at my property. Very professional.
Christian knew exactly what the problem was and made the repairs. He was personable, professional and knew what he was doing. Ron Kavanagh Positive
Anderson and Craig were terrific techs who worked hard to get my system running well.
Excellent service.
Honest and professional....took the time to explain everything that was needed and then did it in a timely fashion
My technician Devon was punctual, respectful and very thorough, while being efficient! He took his time to explain what he was doing so I understood. He assured my sprinkler system was again working properly.
My only concern would be the quality of the different techs, a little over a month ago I had an issue and it was handled now a month later of have 7 heads leaking? Why wasnt this picked up previously
All Wet came out at a timely manner for my first meeting. The technician Jorge was respectful very knowledgeable accommodated my schedule and worked till 7 pm They ll come back for the further work that needs to be done Very impressed!
Great
Robs the best
Jerome King from All Wet serviced my system today. Jerome work is always top notch. When he left, all zones were working and he took the time to explain what the issues were. Jerome is a credit to his company.
Our business has been using All Wet Irrigation for Backflow inspection for the past two years. They are always professional and provide an excellent service at reasonable prices. I would highly recommend them.
Last service was 2 months ago at which time I was charged around $500 to fix broken heads and a leak. All was good supposedly after that. Yet, now, only 2 months later, the technician is telling me I need over $1,000 worth of additional repairs. Nothing happened in the last two months to warrant those repairs so my conclusion is that either the techs are completely incompetent or your goal as a company is to just rip people off.
Fast service and fixed the problem immediately
Devon - has serviced our irrigation system on several occasions. He is very polite, customer focused and professional. We can certainly recommend Devon.
Hugo was knowledgeable, pleasant, and adjusted the sprinkler heads exactly as I asked. I truly was satisfied with your service!
Called and got a lovely lady that got someone to us quick. She also let us know of the maintenance plan which we used. Then a nice gentleman showed up and explained everything fully. Not only fixed our system but reset our sprinklers to get the most economical usage! 100% would highly recommend this company!
The technician was very professional and explained everything well.
My pipes burst in a few places, I called All Wet, they came quickly. Located the breaks, fixed it, and rechecked every zone in my sprinkler system. I ve used All Wet Irrigation, Lawn Care, & Lighting for 31 years, so when I say they re good and you should use them, I m the proof of why.
We were going to end our contact with all wet UNTIL Jerome came and did the service call. Polite articulate and professional
Technician rechecked all settings on controller and reset spray patterns on all 3 zones. Replaced some filters within the heads. Pete M
Prompt, polite, great service!!
Juan delivered great service, was on time and cordial.
The All Wet team is great with notifications, reminders, etc. All the techs are friendly and most very knowlegeable
The lawn guys were here when the Allwet guys arrived. They were very understanding and came back and serviced us. So very responsive to the situation, thought i would have to wait weeks again
Never a problem
great experience all around thank you!
Every tech they have ever sent to our house has been great and they have always taken the time to explain things to me.
Kurt was very knowledgeable and explained the placement of the new irrigation, timer, etc. He was very professional.
Robert is very knowledgeable, takes the time to explain everything and he is very nice to work with. You are lucky to have him part of your team.
Excellent--Matt the service technician was excellent--very informative, knowledgeable, understanding & offered some good information. He was on time---polite--etc. The company kept me posted with a reminder the day prior that they were coming & a notice on the service date that they were coming, etc. A pleasure to have them as our irrigation company.
Jerome did a great job today. Found the problem and repaired it relatively quickly.
The best thing about All Wet Irrigation are the people they send out to do the job. Today Mike came out to perform our seasonal adjustment on our irrigation system and he was polite, professional and made several adjustments that I know will make our system more efficient. I hope to see Mike in the future as he is one of the best things about All Wet!
On time first of day
Excellent, professional service. Hernan the technician was very knowledgeable and courteous.
Excellent, efficient, professional service from Lee. Price is also reasonable.
Repair was done efficiently and quickly Christian was excellent at explaining my control board to me. Very polite person. Thanks for sending him Positive
The crew was here for almost 11 hours to make sure the job got done in one day. They were polite and made sure to explain everything they were doing. Jared is a very hard worker and though I couldnt get him to stop calling me maam (I told him to use my first name):), I rate him a 10 out of 10.
If I could give 10 stars I would.
The technician did not seem very experienced (needing to check with his manager a couple of times on how to proceed) and the cost to replace a pipe was just absurd. I will try to fix the issue myself rather than paying $1300!
Lee was very helpful in explaining all of the fixes he was making for my irrigation system. Took a phased approach to make sure everything worked. Offered additional services to update and improve system, but wasnt pushy about doing them.
The technician Chris D did a great job and very professional!
Excellent service by a professional and knowledgeable representative.
Excellent service!!!! Esdras the service gentleman was informative and checked everything with great concern and confidence!!! Thank you again All Wet for the amazing service!!
Rob for All Wet is the best. Great knowledge, customer focused. He is a rock star.
Great company, great service, very professional
The technician, Anthony, explained what he was going to do and then did it and again was thorough in his summary to me.
Prompt and efficent service. A pleasure to deal with
Santiago from All Wet provided exceptional service, overall a positive experience! Very thorough and came on time!
JP Alvarez & Anthony serviced my sprinkler system with careful inspection & detail. 5 stars!!! Santiago Rojos servi ed my sprinklers on 8.11. He did a great job. He was very thorough & detailed ! Everything!
Devon was courteous, kind, professional, efficient...and funny! I have always had good experiences with All Wet Irrigation, and Devon was fantastic.
Devin is an absolute pleasure to deal with in servicing our sprinklers!
I had a mid year checkup. The system was checked and I received a few suggestions about my equipment. It was thorough and quick
Anthony and JP amazing job. Ty well done guys.
Jarret was considerate and hard working. Solved our problem nicely
Fixed an issue from the initial install. They stood behind their work. Technician was excellent and courteous.
Shjon was friendly and efficient. He had a creative idea to increase pressure in a low performing zone.
Very efficient
Great service as always. Curt is a seasoned professional and always provides great advice and repairs if needed.
Dwane and his team did a great job on our sprinkler install. They took care to avoid our hidden fence for our dog and added and adjusted the heads to make sure there was coverage for the whole lawn.
System was not working at all. Rob found problem and resolved very quickly.
Great job!
The service I receive by the techs is awesome, the scheduling department...not so much.
Had an excellent experience. Rob came on time and did an excellent, professional repair to my sprinkler system.
My experience with irrigation system is an excellent. I would rate them very highly. I have been using them for the past 5 years and always have yearly contact. I ll continue to use them.
I have contracted All Wet Irrigation to service my lawn sprinkler and theyre professional and reliable. A shout out to Shon who did my mid-season maintenance and he did a thorough job. Happy with the service.
Lee was excellent, friendly, very professional and explained the system very well.
This morning service tech Matt H. came for routine service. He was here on time, gave us helpful advice, and was specifically super kind to my mother. He is an asset to the company.
Devon was professional and likable.
They came in time, were very respectful and neat. Great service
thank you.
The technician explained what needed to be repaired this season, and what can wait until the next season.
A big thank you to Juan and Sean for their excellent customer service and help with our sprinkler system. They provided all the information we needed and answered all questions.
Very happy with the service. Matt was great!! He got the system working and answered all my questions.
Had a leaking sprinkler line I reached out All Wet Irrigation and they were able to come out the same day. Techs were polite and professional. Repairs were made very quickly and off they went. That s all I ask for. Will call them again if I have any other issues with my sprinkler system.
Love All Wet, reliable, trustworthy and knowledgeable staff!
They came on time and did a great job. Very friendly and take the time to explain everything Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Checked all the items that i wanted him to check
Mike H. was professional and able to diagnose my issue quickly and fixed it that day. He took the time to explain to me why the leak happened and how to avoid issues in the future. Now my back and front lawn systems both work perfectly. Thank you!
Jerome, as previously, does a great job!! Thank you so much Jerome I appreciate how quickly & efficiently you fix whatever ails my system.
Great representatives Very knowledgeable, efficacious. Finished the job very fast
Wonderful technicians! Friendly and knowledgeable. Devon and Brian were terrific
Courteous, responsive and got the job done exactly as planned.
Great service!!!
Matt was very thorough during my late season tune up. He found one head in need of repair and replaced it. He completed the work efficiently and in good order.
Jerome is a superb irrigation tech. Id be happy to have him service my system anytime..
Rob at All Wet Irrigation was the best! Friendly, professional and extremely knowledgeable !
The technician was fine. The appointment we made was not honored resulting in us being over an hour late leaving for our appointment. My husband even double checked the day before to make sure and explained the need to honor the appointment time we made
We constantly had leaks in our 27 year old irrigation system. When we called all wet,who we have used for 12 years they recommended to replace 4 zones. The price was reasonable so we agreed. They showed up on time with a crew. The crew manager was also there Austin to provide us with a detailed explanation of what they were going to do. They finished installing the system that day. they did a thorough job testing to make sure the system was functioning correctly. They came back the next day with a crew and spent several hours remediating the lawn to bring back as if they were never there. They stamped the ground to level it added dirt where necessary and seeded all areas. A very professional job highly recommended.
Chris was professional and efficient. Very happy with All Wet.
My Hydro wise system is perfect JP Alvarez was beyond fabulous. He is exceptopnal , extremely knowledgeable and confident and above all impeccable manners.
He was knowledgeable with our system and what to do going forward. Very respectful professional. But really expensive
Tech arrived on time, efficiently performed the winter shut down. Very courteous and professional
Devon from All Wet was great. Showed up when he said he would, extremely professional, and knows his stuff.
Responsive and good work.
Efficient, neat, polite. Devon did an excellent job explaining everything he was doing.
Excellent service and great technician Matt Hart
Great service. Extremely polite and efficient.
very friendly, nice and professional
Jerome King was great. We had a little timing problem but he was happy to adjust his schedule to get to us. Thank you Jerome!
Right on time, efficient, quick and easy!
Very pleasant technicians to deal with. Good job guys Positive
Technician was very good.
J.P was very professional, informative, and helpful. I had certain things I wanted checked out and he went over all the zones (8) and walked me through the results of his inspection. I was very pleased with his service. I do think it s pricey.
Great service and attentive to the issues at hand
Workers arrived 2 hrs after the scheduled 4 hr window, and didnt contact us to let us know they would be late.
JP is very cordial and keeps the customer informed of his concerns for the maintenance of the irrigation system. He is trustworthy and professional.
Kurt provided great service. On time and professional. Positive
Christian Rojos was very prodessional, friendly and did a Geeat job...
Hernan and his team were professional, friendly, knowledgeable, and prompt. He answered all of my questions and made my sprinkler expansion process a smooth one. Thank you so much.
Chris did a great job. Thank you Chris. AllWet stepped up after a disappointing and unacceptable no-show last week. Thanks AllWet.
very efficient and professional
Glad to see Robert again for the winterization of our system. I will ask for him from now on.
The technicians always take the requisite time to explain what they ve found, what our options are, and what they recommend. I ve been impressed with every single interaction.
Great job winterizing my sprinkler system. Their truck has the proper air compressor when connected to my system blows out all the water, so it won t freeze and damage the pipes.
Anthony Tech was outstanding, very professional and thorough while inspecting the entire irrigation system.
Nice, knowledgeable, and efficient. Enjoyed working with Jerome. Thank you.
Very good service...quick, friendly, and efficient.
Allwet has been a great experience all around..
Easy to schedule, the technicians do the work within the alloted window, and they are pleasant people who communicate what they are doing.
Great work today
Michael is amazing!!! He fixed my controller in 5 minutes.
The technician was professional and polite. Like dealing with this company. Have used them for 40 years and would highly recomend them to anyone.
Rob was great, personable, yet professional. When the controller was replace during the summer it turns out it was not installed correctly and a second battery was not installed. I hope Rob comes back in the spring to make sure the startup is done correctly.
The rep was polite and worked quickly!
Allwet has been a very reliable lawn sprinkler company for our home. They are very responsive and communicate with you every step of the way with all your appointments. We find them to be very fair with the rates and food quality work. We are very happy with the service we received from Allwet.
JP Alvarez was excellent. He was responsive to my needs and very professional. He did a great job winterizing my sprinkler system. I would not hesitate to have JP Alvarez so our winterization in the future. Thank you All Wet Irrigation for having such good professional and personable employees .
The All-Wet Irrigation service was excellent as always, the service technician showed up on time and was very professional in completing the job.
Brian was great. Professional, courteous and very knowledgeable.
They take care of everything and keep me informed on what they are doing and what needs to be addressed
Peter is very nice technician but after two years of service my lawn still looks bad. Had seven applications and one irrigation. Lots of bare spots, moss. We will see further on.
He was very polite and completed the work in a very timely manner.
Efficient, friendly service. Kudos to Tyler
As always we had great service from our technicians for winterization of the irrigation system and also had new outdoor lights installed. Thanks very much.
tech was on time and proficient with our seaon end closing
prompt, courteous and professional
Jp was great and efficient.
Great technician. On time, professional and skilled.
Knowledgeable and professional
Areas in basement left wet and dirty
Jared Farina was the technician. He was superb with attention to detail. Very professional. Highly recommend.
Great job
I used their service for sprinkler system repair and maintenance. The service was excellent.
Chris was great. we walked around checking all the heads and highlighting trouble areas. I think he attention to the system will make a big difference when we go into a dry period.
Bryan Ortiz was great. Not only did he complete end of season maintenance but discovered a leak, brought it to my attention and repaired it immediately. Thank you.
Worker did a professional job.
Very sweet...very responsive...very professional
Competent and efficient service!
J.Alvarez from All wet Irrigation was polite, professional, on time and efficient. Pleasure having him care for our irrigation system. Will call again!
Personalized professional service with a smile.
personal, prof, thorough
Best around !!! Thank you
When it comes to lawn care and sprinkler systems All Wet is the right place to be. Very professional and freindly.
He provided great service
Very good service
Quality service
Rob is the best. Very thorough. I always ask for him!
Team was knowledgeable, helpful, and quick.
exlnt
Matt Hart was terrific- very efficient and responsive to concerns
Provided good service, ontime, and fast! Happy to work with these guys!
Excellent tech
all good
Our technician was polite, kind & very clean and frankly a nice helpful person. he was even patient with our rescue dog. He did a great job & was lovely.
Excellent care and service!
Were able to locate hidden valves and diagnose the reason for one zone not working
Jerome did a great job. He s professional, polite and knowledgeable.
winterizing went well
Needed same day service and they made it happen. Could not be happier
Christian was professional and informative. His customer service was excellent. I hope hes available for our future appointments.
Great service. I was able to schedule an appointment within a week of my phone call
Excellent service, came on time explained everything in detail. Definitely recommend this company with
On October 19th, technician Chris Dahl from All Wet Irrigation Services performed winterization service on my sprinkler system. I was quite pleased by how the job was done. Chris also made notes on some of the zones to ensure that they will be reviewed when the system is turned back on in the spring. I continue to be very pleased with the work performed by the staff at All Wet Irrigation.
Jerome did a great job and was very nice.
Jerome was punctual, curtious and efficient.
He was very knowledgable and explained everything in detail. Great customer service.
We use All Wet for our irrigation and lighting for years. We have always been happy with their service and their responsiveness when we need them. We highly recommend their services.
Fast, efficient, simple and friendly.
Mike H. was very helpful in walking me through the cause of my leak and explaining the system and the zones to me, as this is my first home with a sprinkler system.