28 Beal Pkwy, Fort Walton Beach, FL 32548, United States
A Family Owned Pest and Lawn Care company serving the Florida Panhandle for over years.
Horrible Billing Department I canceled service in writing I received a phone call 4 months later from Lisa demanding payment. Needless to say, I made the payment canceled service and will be taking our clients elsewhere.
We have used Brock for our pest control and lawn care on two homes now. Kerry is extremely knowledgable and I always appreciate her going above and beyond to answer questions and help solve any sod issues. We just had a visit from Jason for the first time today and he was very professional, answered all of my questions and made me feel confident about the lawn care plan. Thank you team Brock!
Brock Pest control took my concerns seriously and spoke to me about the steps to take care of the probem. The technician was very helpful and was going to relay my requests to the office. I highly recommend Brock Pest Control.
DO NOT use Brock for lawn service. After two years they destroyed my lawn. My cameras caught them multiple times coming to yard with backpack sprayer staying 5 minutes than leaving. Always, in a rush!! My yard is almost 10, 000 SQ FT. Weeds started growing everywhere. Who knows what they were spraying?? Whatever it was, it didn’t help . Talked to regional manager twice and they came to my house to look at problem. No action was taken to correct problem. After another three months, Finally fired them
My family just moved into our new home and called and scheduled Brock Pest Control for preventative maintenance. They were out here within 5 days, despite it being the holiday season. Michael, the pest technician that came to our house was both professional and friendly. He was even great with the kids! The gps directions lead you elsewhere when our address is typed in but he didn't have any issues finding our home either. You won't be disappointed if you use Brock Pest Control!
I recently purchased a home in the area and saw great reviews of Brock Lawn & Pest Control. The great reviews are warranted. All phone calls and communication with the company has been met with phenomenal customer service. The technician treated for routine bug control and also installed Sentricon termite baits to protect my home from termites. The technician did a great job and answered all of my questions. I highly recommend Brock Lawn & Pest Control.
Tyler is an awesome technician. He has been treating my lawn for over two years.Tyler takes time to listen then executes.My yard looks wonderful and is the nicest yard on Branston Drive. Highly recommend Brock Lawn & Pest control. Thank you for your service ! Bobby C.
A few months ago, I had to contact Brock to come back to re-service my lawn. Their technician had come out 10 days previous, but I still had some broad leaf weeds and dollar weeds thriving. I was told a manager would come out to look at my yard. Jacob said he came out and didn't find any weeds and that he wasn't going to send his technician back out for a re-service. I have asked for a different technician to service my yard but was told they wouldn't do that since I was on his route. Not only are the technicians ruining Brock's business, but the managers are as well. Tim Brock needs to clean house. I had to terminate our service with Brock. This was Brock Lawn with their Lynn Haven, FL location - not Fort Walton Beach.
Great service with a friendly staff
The best service in really really good price
Brock is always responsive, helpful and effective. I appreciate that when Ive needed lawn / soil evaluation they were very responsive. They took samples and designed effective solutions.
Very satisfied with initial service.
Awesome folks. 5 star service for sure. Thanks ya all.
Thank you for being all of these listings and so helpful!
Not the best. Too lazy and unethical to control and plan for any issues that may or have risen.
Prompt and professional response when I contacted them. A staff member came to my house and actually discussed my situation with me. He sent me a quote that day. Lawn service started within a few days of my first contact. A report was emailed to me explaining services provided.
Was referred to Brock Lawn & Pest Control by another business I had used in the area. Everyone was very responsive and caring. We are out of state and their team helped us make the situation a lot less stressful. They provided detailed timeline, the process, the options, instructions, checklist and break down of expenses. I will refer them to others!
We hired Brock 2 years ago our yard has never looked worse weeds are taking over everywhere. I talked to the tech 3 times told him my concerns we called the office and no response I just don t get how companies stay in business. I am over this
The lawn techs of Brock are always patient with me, and Im convinced that they know what theyre doing.
Brock does a good job and is always responsive if I have questions or concerns. They are not perfect but they are committed and that is 5-star in today s world of businesses that typically don t put their customers first.
So far not real impressed, had for only three months, had to call to see when they are going to show up. They missed the whole month of October, I will just wait and see how long until they contact me. Last time I called they blamed weather, the October weather had zero rain, waiting for next excuse.
David was on time and listened to the areas I needed maintained. Thanks!
Excellent communication. Incredible, really. 1st time customer. They showed up when they said they would. The report was detailed, but disappointed it did not say whether to water or not. I d give a five star, but I don t know if the stuff they put down will work on my yard or not. Next review a few months from now. Fingers crossed.
Service person was professional, on time and nice. Very good experience.
Very professional courteous and on time!! We would highly recommend for pest control!!!!!
Easy scheduling and prompt and professional service!
Been trying to contact the manager, ther doesnt return the call
We used this company for 2 years for lawn pest control. Over all it wasnt horrible, but I did have a lot of weeds last year. When I called to complain, I was told that they had a big problem due to upper management wanting to dilute the solution they used for the weeds. This caused a major problem with many customers. This year, I have more weeds than grass. I was in the yard pulling weeds when a neighbor came by. Both of my neighbors use Brock. I was told that I may have a problem because the neighbor didnt see the guy spray the other neighbors yard one day, just drop the bill at the door. The neighbor suggested maybe they didnt even spray my yard due to the amount of weeds. I put in a call to Brock and was told someone would be contacting me to come out. A week goes by and I call and spoke to Heather in the PCB office. I explained to her my problem, how I put a question in the website a year earlier and never got a response. How I have never had a 24 hour in advance call when they were coming to spray. The problems with my yard and I want to get someone out there to spray. I never heard from anyone 4 days later, so I called the support line to get support. I had to leave a message and I informed them I may have to close the account since it isnt doing any good and I cant get a response to my problem. 4 days later, still have not had a returned phone call about my issue. I guess business is good right now and my small measly account isnt that important to this company. I do not recommend this company.
Brock treats our house quarterly for bugs. We called them for an additional visit between scheduled treatments. They came the same day and didn t charge us extra! We are very pleased with their work! Highly recommend.
Good customer service, timely service. Always call when on the way.
We had a very good question and answer session before the work started. Discussed what to expect with treatments of the lawn, when to reseed any bare spots etc.
Brock has sprayed my lawn for a couple years now. My lawn was dirt, weeds and a bit of grass. I now have a beautiful lawn pretty much free of weeds and full of grass. Id highly recommend them to anyone in their service area. I had a quote of $4,900 to re-sod my lawn. They fixed my lawn in about 8 months at a rate of $46 per month. Ive had them do it ever since. Wonderful people.
Great service Luke was so helpful and knowledgable. As soon as he came out I had my termite traps installed within 48 hours of my quote! Great customer service!
Doing the job well that I pay them to do!
Impressed with their service and responsiveness.
Excellent service keep your house bug and insect free
What a great group of folks! They were responsive and worked with us from the very start. They did what they said they would do, for the agreed-upon price. Highly recommend them for all your pest control needs.
The initial inspector was very good. But I did not see the service performed. Would appreciate a call when they are here, so I know the work was actually done.
Got a wood damage organism inspection. Responsive and on time. However - they need to be more clear on the process of issuing the WDO report. I thought that the summary report and invoice was the report but it was not. The WDO takes a few days to issue - the technician needs to make this clear to the buyer.
Curt does a great job, always dependable!
Brock Lawn & Pest Control Inc has handled my personal pest control needs, as well as, several customers of mine for year. Thomas is the best. Does an outstanding job and always available to help solve any issues. Highly recommended.
Technician just showed up at house. Did not have appointment. Did not call in advance. Not acceptable.
Killed all of the weeds about 4 months ago. By doing so the yard is bare in places and doesn t appear healthy. Left a message for some input on what needed to be done, but no return call.
The gentleman left before I could ask him any questions. He was here for no more than 15 minutes telling us that someone would come here this week. We havent heard anything. Brock was recommended to us by other local pest services, but, Im honestly considering another lawn sevice.
I ordered them over Terminix because they were cheaper $85/ quarter vs $120. They are prompt and do a good job. I had them come a second time in the quarter because my wife kept seeing bugs and they came and did the second service as advertised for free. Im happy to be a Brock Lawn and Pest Control customer. They will take care of you.
Used these guys for 5 years. The yard is much better for it.
Thomas Maddox went above and beyond and provided great customer service!
Thomas did a great job on the first quarterly pest control service. Very nice and efficient.
We use Brock Lawn & Pest inside and outside our home. We love this family owned business and the culture they have created for their employees, which flows through to their family of customers is awesome.
I absolutely LOVE Brock Lawn and Pest Control! Always friendly and professional. I don t have to worry about anything, because I know my family and I are well taking care of by the high quality of service we are provided with. My mother , cousins, uncles, grandparents have all used this company and allof us have said the same thing Overall Beyond EXCELLENT!!!!
Always courteous and professional plus responsive when needed to come back.
Luke was so wonderful and helpful. He educated us on termites, gave us a quote and had someone out to install the mitigation the next day! We cannot recommend Luke and Brock Pest Control enough!
Fantastic Folks!
Asked man to spray buffalo burs growing by street. He said spray he was applying would get them. Well it didnt. 2 weeks later they were thriving and had to have my brother spray them. Not satisfied ! Trest yards alike, all yards are not alike!
Very happy with our yard service! Yard looks great! Thank you Brock
All the people of Brock are exceptional. They take good care to treat all the pest we may encounter and are a pleasure to see every three months!
Amazing customer service and professionalism by Kyle.
Your technician was professional, capable, helpful and very personable. Great service !!!
Brock Pest Control employees are always very professional and knowledgeable. I would definitely recommend them for all pest control needs!
The service was excellent as usual.
Tommy is so professional and personable he is wonderful!!
Their service level is outstanding! So happy we went with them initially. Just had our annual inspection. All is good.
The technician was on time, polite, neatly dressed and well trained.
Very professional and knowledgeable. Bugs beware!
Brock professionals are knowledgeable and courteous. Willing to discuss our questions and needs of us as individual customers. They put our mind at ease as far as insect control is concerned.
Very affordable!
Was very satisfied with technician, she was very informative of everything she was doing and felt comfortable being in my house.
Best pest control in Gulf Breeze.
Is an exceptionally nice employee. I had no doubt that he knew his job and what to look for to exterminate my problem. Would not hesitate to contact Brock Pest Control in the future if needed.
Always polite and professional, shows genuine concern for my home. Thank you for many years of great service.
Great people. Always friendly and helpful.
On time as scheduled, we appreciate the timely service.
Pleasant, knowledgeable and professional
Responsive, courteous and professional
The man was helpful when showing me what he was doing.
always satisfied with Brock Pest Control Kyle does a great job.
Brock Pest Control always goes above and beyond for their customers. Moving to Florida from Virginia 25 years ago I had no idea how buggy things get here. I called Brock and they came out to help. We have been customers now for pest control and termites for 25 years and we are so pleased by the service that we have always received. Hurricane Michael gave us a new Surprise a rat. I flipped but knew who to call! Burton was their right away to save the day! Brock is the best!!
Been with Brock since 1988. Always friendly and reliable
Always on time and takes care of any Pest Control needs in a timely manner
Brock has completely satisfied us for the past 7 years.
First time service and the technician, Jason, was very knowledgeable and friendly. He explained services that will be performed and schedule.
After the hurricane the bugs were bad. Let me tell you , Brocks came every week till then creatures got under control. Took them 7 1/2 months but they got it. Side note, they did not complain or anything. Emily was and is awesome. Thank you brocks.
Still struggling with weeds, lawn does not look thick or healthy.
They do great job keeping bugs away
We are new customers and Kyle is our assigned technician. He is absolutely fantastic. He is so professional and really wants to make sure you are happy with the service. I highly recommend!
Quarterly visits happen as scheduled, and on the rare occasion that we have to get an interim visit, that happens properly too.
Brock personnel performed an annual termite inspection and 7-year retreatment of our home and outbuilding yesterday. The inspection was very thorough and with the retreatment, the total visit time was over 2 hours. I was very pleased with the service. We originally had the house treated about 14 years ago. We pay a small annual fee, which covers the annual inspection and the 7-year retreatment at no additional cost. The Brock employees have always been prompt and professional. We are considering adding Brock lawn services because of the positive experiences with termite control.
Very Satisfied. Great communication and follow up
I had an issue with my service and I was contacted directly by the district manager. He had someone out to my house within a few days and the issue was solved. The tech who came out was friendly and knowledgeable. I truly appreciate when a company shows that they care about their customers.
Very professional technician. Fully explained each step of the process and even removed his boots before entering home.
Kyle is always most friendly and professional in his duties. He is a pleasure to deal with and a true asset to the company.
The turnaround of personal is detrimental to my lawn I have been complaining and the last supervisor that came to my house was outright rude and pretty much told me that if I was not happy get another company. I stayed with the company since I have been with them since 2014 and my lawn is looking very sad. I called again and scheduled another visit then canceled it and instead I am going to follow the previous recommendation. I am looking for another company
Excellent!
Brock pest did a great job eliminating my problems with pests. Charles Capps does a wonderful job. He knows his bugs and is a friendly happy man. Thank you for a job well done.
We have had Brock Pest Control since we moved in and we are so happy with the service we have received!
Ive been very happy with Brock. We use them for our quarterly bug treatments as well as termite control/bonding. We have had the same service technician, Thomas, since day one, so its nice to see a familiar face. Thomas is very good about scheduling around you and always shows up at the time he told you. He inquires about what we have been seeing (if anything) and treats accordingly. Highly recommend!
Burton Funchess is always polite and informs owner of his findings and recommendations to maintain or improve installation activity. Great working with him and office staff.
Great friendly service, they truly care about you and your home
We have used Brock Lawn and Pest since 2005 and have been very happy and satisfied with the service and friendship we have received each and every time. Thanks to Ted and staff
Brock Lawn and Pest Control has been servicing our home and lawn care for 15+ years, plus our commercial real estate in FWB for approximately 10 to 12 years. We have experience excellent service and professionalism with the management and their technicians.
Their techs were polite amazing and knowledgeable. After the hurricane we suffered from roaches and after the recommended treatments we are free of the little terrors.
They always are willing to follow up when you need them and work with you. They have friendly an helpful post management personnel. They are willing to make flexible payment plans for those who need it. A great local company.
Fair pricing, great communication, and dead bugs. Its a great combo.
Great service and people.
On time, friendly, took time to fully explain the retreat process.
Always on time with pleasant service personnel.
We are extremely pleased with Brock Pest Control and strongly recommend their services. They have always been quick to respond, reasonably priced, and stand by their promises. Their people are always professional and courteous, we love working with a local family owned business. They are good folks!
The Brock service technician who provides our home with bug control is excellent. Thomas is on time, which is extremely unusual in this beach town, he is concerned about doing a good job, is friendly and helpful with advice on pest control. We have used this service for 5 years and have been very satisfied.
I have been with Brock since I moved to town in 1999....shortly after I moved here, I had unwanted residents in my home called the big roach....the service has been AWESOME! 18 years later, they are still amazing! Highly recommend them!
Word of mouth is the best research, and that s how I came across Brock. One of my neighbors down the street told me that Brock s quarterly pest control treatments solved their problem with roaches, aka palmetto bugs. So I hired Brock a couple of years ago, and have been almost 100% pest-free ever since. Since then, one of my immediate neighbors hired them as well, and therefore the treatments are mutually effective. Once in a blue moon I ll see a dead roach, which is a lot better than the live ones I used to see before I hired Brock :) I highly recommend Brock Pest Control. Our service technician, Thomas, is especially professional and sets up our appointments efficiently, and is flexible as well.
Brock came out fast & took care of the problem we were having. Kyle C. is a great service tech & does a very thorough job. Definitely WILL RECOMMEND to anyone needing help with bugs!
great people and company to do business with. great lawn and pest control company
Ill happily revisit and amend this review should our situation change. It suffices to say Brock has been maintaining our lawn for over a year and it looks substantially worse. It was in decent shape, but with some weeds to address when they started. We were prepared to have approximately 4-6 months of little forward progress as they focused on getting the weeds out. After that period it did begin to look better. We had a decent tech (left the company) who seemed to have pretty good handle on the yard. Since he left many months ago, the yard has slipped into a completely unacceptable state. It has more weeds than its ever had. The only parts that look as green and healthy as they should, are adjacent to our planting beds where I fertilize. While Britt Wills (and all weve spoken to there have been kind, respectful, etc) were paying to have our yard maintained. When our neighbors, who have no service, have healthier yards with very little care on their own - we wonder what were paying for. They keep saying theyll get it right, but have not. This is not something I dont understand how to do - its a convenience were paying for. In reality weve paid to have our small yard, with a healthy stand / base of grass (that should be incredibly simple) look consistently worse and worse. Again, Ill update this should they finally make it right - but well be cancelling soon if its not handled. Were selling our home and its the only part were embarrassed about, and the only part we dont maintain...
Have been with company since 2008. Excellent customer service ! Takes care of termite control, bug control and lawn. Very reasonable rates.
Excellent service Always on time and ZERO complaints
Burton Funchess is knowledgeable and always addresses any problems which are very few because of the thoroughness of all of his visits.
Burton is wonderful!! Very attentive to detail and always goes the extra mile without a question. We are so glad we have Brock for our pest control!!
Consistently customer focused. Great techs and office staff.
I cancelled my service because the yard always had weeds.
I have been using Brock Pest Control for many years and have never had a complaint.
Bock has done a great job of keeping my yard healthy insect and weed free this year. The cold weather had damaged my yard it looked like it was dead. I called Brock they sent out a supervisor the next day. He got things rolling and my yard was looking good within two months. I have a good yardman now and hope I can keep him seem like there is a big turn over of yardmen. I have been with Brock a long time and if they keep up the good work they are doing for me I really recommend them they are great people.
We called Brock to come out to spray for Army Worms that had just about ruined our centipede grass. We are very pleased with their professionalism.
Ted always performs this work with excellence- we re very satisfied with the quality of his work.
I guess he did what we paid for. I didnt see him work.
I ve had Brock s service for about two years now and I m generally disappointed. There s not much difference in the condition of my lawn between before and after. When ever I ask for a problem to be dealt with it seems it is either too wet, too hot, too late or some other meteorological condition that prohibits dealing with the problem.
The Best !!
Kyle is attendant to detail and kind. He does a very thorough job. I especially like the approach Brock takes where spraying outside takes care of the bugs inside. Also, they are cognizant concerning type of bug that is the problem.
All the exterminators I have had from Charles to Patrick has been awesome. Very polite and professional. The sevice has been awesome and so happy with the service with Brook. Thank you very much....Paul Chaknis
We absolutely love using Brock! Kyle is so friendly and professional. He is very attentive when we call as well.
Not good so far.
Brock is absolutely wonderful. Ive used them for my pest and termite control for 2.5 years. I once thought my previous pest control company was decent, but I would still occasionally be plagued by typical Florida bugs. Since switching to Brock I have not had a single palmetto or bug in my house with the exception of a mosquito that flew through an open door. My tech, Tommy Ervin, is all-around outstanding...he comes over at a drop of a hat, doesnt mind my dog, is friendly, and goes above and beyond. 5 stars for Brock...I dont know how anyone could rate differently.
I Highly recommend Brock Lawn & Pest Control they are truly amazing my grass is green no weeds they are simply the best! Brock will meet all your needs I always tell others always think Brock if its not Brock lawn and pest control its not qulity Brock stands behind there service products