808 Bidwell St, Folsom, CA 95630, United States
At EcoGuard, as a family owned local business we strive to provide our neighbors with the absolute highest level of service and customer care. Our efforts and practices have earned us multiple Best of the Best in both Pest Control and Customer Service. EcoGuard uses the highest quality eco-friendly pest control solutions that are children, pet, employee, and client friendly; your safety is our number one priority. EcoGuard Pest Management uses a full five point inspection and treatment program to eliminate bugs and pests so you can live and work pest free.
Stuart at EcoGuard Pest Management is absolutely fantastic! He is not only incredibly professional but also one of the friendliest service providers I’ve ever met. From the moment he arrived, he made me feel at ease with his approachable demeanor and clear explanations of what needed to be done. What really stood out were the great suggestions Stuart provided for keeping pests away long-term. He took the time to tailor his advice to my specific situation, and it was clear he truly cares about helping his customers maintain a pest-free home. The service was thorough, effective, and efficient. I’m beyond pleased with the results and highly recommend Stuart and EcoGuard to anyone looking for reliable pest control. Five stars aren’t enough—thank you, Stuart!
They are great! Steve is the best. Always super friendly and answers all of my questions. The team in the office is great too! The are very accommodating and understanding if you need to reschedule because of something unexpected. Anytime I have had a problem they have come out and taken care of it. I highly recommend them.
**John was a fantastic technician.** He was knowledgeable, friendly, and efficient. He explained the process clearly and answered all of my questions. He was also very thorough in his treatment of our home. I would highly recommend John to anyone looking for a reliable and professional pest control service.
Tyler was polite, friendly and explained the details of the service visit before he took any action. He conducted a thourough external review of the house/yard and internal view of the attic space. He explained the potential costs for mitigating the entry points he found during the visit and provided clear follow up instructions for the yard treatments to keep our pets safe. The house looks great after the spiderweb abatement. Thanks to Andrew for explaining over the phone how the visit would go and getting us an appointment so quickly!
I appreciate that the service man left and rescheduled my service date after I told him he was two weeks early which has happened several times in the past. When he showed up the second time 2 weeks later my husband nor I knew he had been here since he did not ring our doorbell and we had not seen him. We thought he was a no show, but when I sent a message to the office saying he hadn't shown up yet at 3:40 pm and I rec'd a response that he had been here between 9:00 & 9:20. Not sure why he didn't make his presence known. Normally all employees have been courteous and friendly since we've been customers for 5 years. Glad the service was performed in a timely manner. Theresa Coleman
Just spoke to EcoGuards representative about missing our service date in the beginning of the week. They had a technician return the very next day and he did a great job. It showed me they valued us as a customer and wanted to make sure our needs were met. Hard to find a company that will do that these days and makes me happy to be in business with them
The technicians are wonderful! The products are wonderful! The service is wonderful! I appreciate their excellent customer service very much. I couldn’t be happier! Thanks EcoGuard team!
Great technician. Very professional and was very thorough in the inspection. He responded to all of our questions and appeared to be very experienced in the business. He had a specific plan of action that gave us peace of mind that our pest problem could be solved. Highly recommend him and EcoGuard.
Casey has been the best tech. He has been servicing my house for 5 years now. He is punctual and thorough, highly recommended.
Friendly and efficient. Thanks!
Have trouble with spider webs around the windows on the South side.
Rick did an excellent job, removing all the cobwebs around the eaves and then spraying throughout the yard. He is also personable and professional.
I switched to EcoGuard about 7 years ago and have not regretted it! They have excellent customer service, their techs are very knowledgeable and they always show up when they say they will. We have had both regular pest services as well as rodent exclusion, and would recommend them without a doubt!
Was very prompt and professional Thank you
great service.
Chris was once our tech and then got moved to a different area. When he arrived to our house for a as needed service, he gave us a courtesy call to let us know he was in route, arrived in minutes and was ready to service our property. He was very thorough and we will continue to request him from here on out.
As promised, they sent a new tech next day and properly cleaned the area, frontyard and backyard. Appreciate Connor for working with me to addressing these issues quickly. Horible service, just had my service done today, the technician did not clean up any webs or spiders. They performed similar low quality job last time and when I complained they will we will do better next time. I dont think there will be no next time.
Great technician -Daniel! Did a great job was very thorough and answered all my questions and concerns I had. Did an amazing job explaining.. excellent work and customer service. Thank you Daniel!
Alex was very professional explaining the service he had provided, we were very pleased.
Very fast response time, friendly and helpful tech. Contact with company was friendly and answered all my questions. Good to do business with. TOOK CARE OF MY PEST PROBLEM. YAY!!! EcoGuard earned an A++++ rating from me.
John was personable, professional, compassionate and helpful. Thank you so much.
As is the norm, your technician, Anthony, was courteous, thorough and efficient!
Aaron, did an excellent job. Listened to concerns and took immediate actions to address them. Would recommend him personally.
We appreciate these efforts to keep our house insect free and it works. Thanks and keep it up.
Thanks for taking the extra trip out!
Technician was very professional and very intelligent. He explained every step they do every step I need to prepare for and the aftercare as well. I m glad I chose this company. They ve been very helpful through this entire process.
all Great as always
Scott is always a pleasure to have service our home. He listens to any complaints or concerns I have, and takes appropriate and necessary action.
Good job
Technician showed up early, analyzed the problem & took remedial action. Very knowledgeable & friendly.
Friendly, efficient, and thorough. A good representative of your company.
Nick, nice person and knows his job. Took the time to explain everything. Nice to have employees that know their job. Happy we are on his route.
I ve been using EcoGuard since we moved into our new home about 7 months ago, and they ve been fantastic! Their service technicians are always friendly, professional, and do a thorough job. The office staff is incredibly kind and provides top-notch customer service. I also really appreciate that the chemicals they use are natural and eco-friendly. Highly recommend EcoGuard!
Have always appreciated Andrews work. He made the extra effort to come back because I forgot to inform him of some recent pest issues. That truly shows customer service.
Fantastic Job. Took the time to really do a good job.
Thank you!
Regular service completed with Bob as service person. He always does a good job!
Good job! Efficient and discrete. Even the dog stopped barking as she knew he was a good guy.
Our technician always makes my mom feel important and they always address her concerns. Thank you Ecoguard for providing personal excellent customer service!!
Melissa did an amazing job! She called me before the service to ask when I was going to arrive home. She had to wait almost 20 minutes but she did. When she was here I found out I was the last stop and she was not in a hurry. She did a very thorough job and I really appreciate her professionalism and sense of humor. Hopefully she comes back in the future.
This place is the worst to be honest nothing but problems and issues the whole time. I guess I got stuck with a year of service from this place but they have techs that will not even come and say they did, I have cameras I know when ppl come. They have giant windows of time they might show up and have you waiting all day and then they never show up? It s crazy I would highly not recommend
Professional services
The technician was professional and courteous. He used a spray that was supposed to be less toxic than others, which we appreciated. And most important, the yellow jackets seem to be gone. Thank you!
Great job!! Very professional
Excellent Technician! thank you
Courteous, thorough, and efficient. We are so glad we use this company. All staff has been wonderful!!
John was a pretty good technician. He is very thorough and explained everything to me. Can I please have John again on the next visit please
Darren knew right away what our issue was and thankfully no needed treatment was needed. He is very knowledgeable.
Did an awesome job, very kind and respectful! He was very thorough and informative on what was being done and what to do next after the service. Did everything that I requested was in and out.
very professional, and thoughtful
This tech listens to your concerns and completes everything asked and then some. Thank you!
Very displeased with EcoGuards notify system and lack of transparency. Emails are not read always and we as customers get only or less than 24 hrs. Gates on property are locked. How do you claim serviced?
Always a good job. Professionally done and respectful of property. Great attitude especially in this heat.
Excellent service. Sprayed all around the exterior foundation, removed cob webs, sprayed around window sills for spiders. Efficient, thorough, courteous service. Thank you. San Martin
EcoGuard techs have always been professional and polite.
Adam came out to service my property this evening, and he is absolutely wonderful! I liked him so much that I will request him for all of my services!
Eugene was great!
The technician was great. His name is Matt! Very knowledgeable and personable.
Thorough, informative, expeditious, friendly
We are so thankful for EcoGuard! We have been using them for 2 years now and have always been satisfied with our service. They do a great job on treatments and we are bug free! Will continue recommend them to our neighbors and friends!
Technian Paula was: Thorough knowledgeable and very friendly.
The tech was courteous and efficient.
Michael came to perform our regular service. It was the last service of the year, we were thinking about cancelling since we werent sure we needed it anymore. We didnt tell Michael this, but he explained his to take care of our field mouse issue, what they could do about the wasps, etc. He was great; knowledgeable, friendly, and fun to talk to. We decided to keep our service because of him.
I recently had an unfortunate experience with Eco Guard Pest Management while trying to renew my service. When we mentioned to their representative, Jeff, that the $95 initial visit fee was beyond our budget, he started laughing over the phone. His reaction was not only unprofessional but also incredibly disrespectful. Its disappointing to see a company representative respond in such a manner when a customer expresses financial concerns. This experience has left a bad impression, and I will not be continuing my service with Eco Guard Pest Management based on this encounter. Update: However, Anthony called back later to waive the fee, which was a nice gesture. Despite this, the initial experience with Jeff has left a bad impression, and I am hesitant but give a chance with Eco Guard Pest Management based on this encounter. Akoni guided me through the process with diligence and continues to provide ongoing support. His understanding of our current situation has been invaluable, and he consistently exceeded expectations in his role. Akoni truly embodies the companys core values and vision, changing our impressions 180 degrees.
Great guy! Friendly and knowledgeable
I don t think he did the back yard. I looked on my camera. He arrived at 1150 as I was leaving to drop me son off. I camp back home at 1230 and he was gone. I looked on my ring camera and he left at 1206. That s not enough time to do a thoroughly job for the front, back and sides.
Wonderful service with a smile
Excellent service! He did a very thorough job vacuuming and cleaning the attic. Thank you.
Alls good excellent technition
Your tech brushed the outside of the house and sprayed. No more spiders, or ants! Professional job!
Very friendly and knowledgeable.
Paula is very nice and professional
Liked that he explained everything and did a thorough job.
Great & friendly service
Since we ve used EcoGuard, our house does not get anymore roaches, spiders, etc on the inside. Also we ve seen a noticeable difference in the amount of bugs in our yard. Paula did a great job!
Our technician gave us a review but never showed up, even sent me an invoice for the work
Marco was very nice, friendly and did a thorough job. Thanks, Marco!
Andrew did a great job. He was very thorough and professional. He cleared all the cob webs and sprayed the outside.
Brady did a great job, as always. EcoGuard staff are knowledgeable, friendly, helpful, and thorough.
Mitchell answered all my concerns. Very friendly and professional. He reset all the traps and checked the bait station. Mice population definitely getting under control.
Great service as always!
Lee listens, answers questions, is easy going.......and thank you for sending him!
Job well done!
Ecoguard did a great job with our rodent exclusion! They have followed up and made sure our house was critter free in the months following their service. I would recommend!
Mr. José, as always, very professional, attentive and 100% dedicated to his work. Very satisfied with the service and attention of Mr. José. Thank you!
Our service technician has provided excellent service. If I asked for special support, he took care of us. Thanks for the great support.
Andrew did an amazing job this morning. Always pleasant & answers any ?s I have. Thankyou!
The pest control technician camee to the house and performed all the items I requested very professionally. looking forward to a long relationship.
Great Customer Serice! My input was acknowledge and heard. Good Job.
Customer service is top of line! Great communication. Just ask for Jordan
Excellent service Tech was professional and prepared for our special needs
My technician always lets me know when he has arrived and will start the service. This is helpful because we have a dog and want to stay out of the way of his work.
Eugene - On-time, very thorough inspection, friendly, courteous highly recommend!
I am satisfied with the performance that Eco Guard Pest Management does. They are always friendly and courteous to me, and I appreciate the hard work that they do. I am always informed of any changes that they make so I know what to expect. I am glad that I chose them to do pest control on my house. They are willing to go the extra mile.. Thanks again...
Tony always does a thorough job. I really appreciate that EcoGuard replaced a broken glass porch light cover TWICE. That s great customer service that you don t always get these days!
Rick has helped ease my anxiety about the bug situation and appreciate him taking his time to help explain the process.
Very personable, explained process in detail. Felt comfortable with him on my property
The technician was very knowledgeable and very friendly.
Mitchell was very professional and explained what he was going to do in a way that we understood it. He was willing to answer all our questions.
Very courteous and competent. Very interested in the customers issues. Great to do business with.
Professional, knowledgeable, efficient, and friendly. Thank you!
Technician was very thorough. We re pleased with the service.
The person from Eagle guard came out and took care of all my knees. He was professional, and I appreciate that. Thank you very much.
The Technician John was very kind and informative. He made sure to treat every area needed.
Scott provided exceptional educational and treatment service today. Thank you!
Did a thorough job per usual
Good job worked. through some issue professionally. Very happy
As a new client dealing with an ant invasion, I called and scheduled a service. The technician arrived on time and was very courteous. I m very happy with this company.
I ve had very good service since switching to EcoGuard Pest service. Jeremy is my technician and he is always courteous and professional.
Great service the technician was very knowledgeable. Thank you!
Very Punctual, friendly, professional and patient! Great job!
Everyone at EcoGuard is so nice!!
Jeremie is our guy and comes every other month and he is great! He is super nice and does a great job!
I was suppose to be called before the service man arrived to make sure my dog was inside and i was not called. The service man left a small gate opened that i have closed for my dog to stay out of an area.
EcoGuard provided excellent, courteous and professional service today!
Excellent service today!!
Professional and friendly service! Highly recommended to others!
Nick is extremely knowledgeable. Im very comfortable with him working on our little problem!
Dennis was AWESOME! He communicated the time he would arrive and also called when he got to my house. We spent some time talking about my concerns about flys and roaches and also how I could help in reducing these pest. He spent a lot of time taking care of my home and even dumped the water buckets that my dogs use. He even called before he left to remind me to lock my gate. Thank you. We set up a date when he would check back, very thoughtful. Dennis was kind and respectful. Thank you for everything you did today
Paula came by this morning to spray for bugs. She knocked when she arrived and alerted me when she was finished. Thanks Paula!
Polite and professional
Nick is very knowledgeable and effective. He did a great job of analyzing and correcting my mouse problem. Blessings, Clancy
Did an excellent job! Very pleased
Awesome, amazing, wonderful. I must say every encounter I have had with your employees has been just great. Thanks for doing such a great job
I started out being disappointed and upset because all my concerns were not met and I didn t have an opportunity to discuss the concerns. My complaint was immediately addressed and I was serviced again that same day. That reinforced what I had been sharing with my neighbors. That this company is the best at customer service and professionalism. The quality of resolving my concerns was outstanding. I highly recommend them.
I am always pleased with this tech and the work he does. I am so appreciative and no rodent activity is proof your services are working.
I really like our tech. A really nice kid. Give him a raise!!
Service techs are quick and efficient and knowledgeable as well
Jesse did his usual great job. Quick to respond to our call and through in his explanation of the ants behavior. He also told us how the indoor spray worked and why the spray was not dangerous to us.
It was great to see Alex today, usually Im not home when you guys service my property. Today I got to talk to him, let him know the bugs Ive been seeing and learn about them as well. Alex is a pleasure to deal with and is always willing to share his knowledge. Thanks for a great job!
This tech was very knowledgeable. Very pleasant. Explained everything to me got the job done.
Friendly, courteous and efficient
Prompt, friendly, helpful, thank you!
Very polite and helpful.
LOVE this company!! Have used them sporadically and theyre ALWAYS welcoming & thorough. Each Technician is conscientious & very customer service wise! Will always call EcoGuard for our bug needs! Thank you to Scott this time around! Much appreciated!
Marco came and took care of the wasp nest.He was professional and fast.
Jeremie is the man! He always does a great job and communicates well! 5 Stars!!!
Glorious once again!
EcoGuard has been our pest control provider for several years. The technicians are prompt, thoughtful and do an excellent job at every visit. The quality of their work is superior and their service is a wise investment for your home. Great job!
Very thorough job by Shawn
We ve seen a decline in the service and contacted the office. They were very apologetic and offered to come back to re-do the service the following week. Of course, we accepted the offer since the service was not executed, in my opinion, at all. Will continue to monitor going forward. Suggest better training of staff and include random monitoring. Update! After a call back from the Quality Director, I say I m impressed that they take customer satisfaction to heart. Being in the quality arena for 40+ years, I appreciate that they recognized the issue, addressed the issue and did a reset and came back and provided the service we expect every time!
Andrew arrived early this AM to beat the heat. As always, he was pleasant and efficient. Thanks, Andrew!
Lee was professional, he answered all my questions, and explained every detail of the services provided.
On time, polite and personable, explained the process
Best service ever.
Very communicative and sweet. Thank you so much.
Signed up for the bi-monthly plan when we first enrolled with EcoGuard. Our technician, Austin, came out for our second scheduled service and did a thorough and professional job ensuring house was de-webbed and sprayed. He also went above and beyond to help out when I mistakenly left the door open and my dog ran out of the house. Luckily we got my dog back home with little hassle! Many thanks to Austin and kudos for his professional service!
Tyler was very professional and receptive to my concerns. He was more than willing to take care of my wasp problem. It was greatly appreciated.
Nick did a great job regarding our recent ant invasion, and is bring by some ant traps to our home in case we need them in the furure. EcoGuard Pest Management always does great work!
The technician answered questions and did some additional interior spraying, as requested. However, he placed a hand tank on our carpet, which left a mark. Fortunately, we were able to wipe it out with a carpet cleaner.
Awesome
Helpful, thorough and completed service quickly
Always professional and helpful
Nick did amazing, he even brought in my garbage cans, above and beyond!
Tech was professional, friendly, and knowledgeable
Always a very professional service.
Nick did a thorough job and is always pleasant and attentive to my concerns. The wasps have come back twice now, so I may need to have Nick come out again. Its not his fault the wasps are nesting beneath my roof tiles. Nick is a great employee.
Technician was knowledgable and through. Explained what he was looking for, and why; took the time to double check and found the problems even though it wasnt obvious. Very professional and reassuring. Very clear on next steps and how to get the problem solved.
The people who come here are kind and do their work sincerely.
Steve , was very knowledgeable and very professional. Highly recommended....
He wore shoes in my house
We had a different tech on 8/2/24; he was pleasant enough, but we really like Scott. Scott is extra thorough and arrives with the spray already mixed so that he doesnt use our water hose. Our water was used on 8/2 and wasnt shut off. He did call ahead, which is always appreciated.
Great service.
Aaron was so lovely!! Thorough, compassionate, and patient.
Alex, and his new hire, shadowing, arrived on time and were thorough, professional, answered questions, offered information and looked at all possible mouse entry points, added traps on ground through crawl space access, under stove, alongside refrigerator and under the sink - where I had found droppings and 6 dead mice (disposed of on garbage pick up day Monday AM) caught on the sticky boards.
Adam dis a very thorough job and went above and beyond with treating my flower beds against slugs, snails, ants, and earwigs. He was very professional and knowledgeable.
Always glad to see him. He is always willing to help.
Thanks for a great job today and the extra efforts on the cobwebs, really appreciated
Yet another great technician from EcoGuard! I highly recommend EcoGuard for pest control and management
Because of an issue with rat(s), my home was inspected this morning by Clifford. Clifford arrived on-time as expected. He was professional, knowledgeable, and courteous. He explained what he was looking for and at. He went into the attic space and Facetimed me so that I could see what he was seeing. I received his report of findings almost immediately. Very pleased and very satisfied with the service that I received and look forward to next steps in remediation of issues identified.
Garrett was very professional and thorough. He was very knowledgeable and friendly. He is very helpful.
Service was great. He listened and made some suggestions. Totally easy going guy, nice to work with.
He was very nice and informative. I wanted the front porch dusted but all that was done was the eaves. So I would like this done at every visit please, Also I was told I will be charged $55 a month which comes to !$110 not $125.
Dennis was the BEST pest control tech! He worked on our doors, garage, set traps and did an excellent job. So thankful for his great work!
I called in EcoGuard after trying for weeks to get rid of an ant infestation during a drought. They got rid of that problem in a day, and since theyve been coming regularly, I havent had any creepy crawlies (and I used to). Tyler always calls to say hes on his way, dusts away my spiderwebs, and even checked my patio umbrella for wasps after he found and got rid of another nest at our house. These guys are great, and whatever product they use smells pleasant and dissipates fast. Highly recommended.
Always friendly and pr9fessional. Quickly respond to any questions or concerns. We are very happy with our service.
Thank you for sending Braedon today. He does a very thorough job and follows policies, never attempting to cut corners.
Appt scheduled so quickly from when I first inquired. Our technician was friendly, took the time to explain and answer all our questions. He did a thorough job, and our have moved out !
Im very happy with EcoGuard - they are responsive, professional, and always on time. Their technicians are thorough and do a great job. Im on a quarterly maintenance plan and its been effective at keeping pests away!
Lee has been absolutely fabulous to work with during the resolution of a strange moth infestation situation. I would highly recommend Ecoguard for any and all pest problems!
Doing a great job! thank you so much!
Shawn is amazing!!! Always the best service.
He arrived promply, honored my request to add another area to spray that is not part of my quarterly service. I have been with this company for several years. I appreciate their service.
Same day service and matched competitor prices - thank you for helping with the suprise ant problem that we noticed this morning Friday before the weekend - in the kitchen.
Very helpful with info and extra treatment for recent fly problem. Left one of the gates open- we have a dog that could possibly wander off.
Next morning service to eradicate yellow jacket nest was very much appreciated. Adrian, was very professional and informative about chemicals used, and the process, which was important because I have two dogs.
The technician was super thorough and very friendly. We are pleased with the service and would highly recommend.
fast and friendly service. he came prepared and worked quickly.
Our technician and service has been excellent!
Love this company! They are so helpful and professional. The techs always take the time to answer questions and offer suggestions. Marco was great today and we very much appreciate the expert help!
He explained everything and was great. This morning my in-house ants are gone!
EcoGuard always does a fantastic job! They go above and beyond to help answer any questions or concerns you may have! Would recommend them all around!
Jordan is a great Tech! Very helpful with suggestions.
Great customers service. Listened to my pest concerns and made recommendations. Provided information. Had the right supplies even though I asked for service I wasn t getting prior to this visit. Very nice and easy to interact with.
Very thorough. I very please with the service EcoGuard provides.
Avoid. They are the first one to respond and provide the worst customer service. They lie about what they offer, what will happen during the appointment, and schedule service visits the evening before as if their customers don t have jobs. I was promised they would schedule ahead of time which has never happened. The technicians are very vocal about how the sales team lies and shares false information, and I wish I known that before I signed. I am actively trying to cancel a service that the tech says I don t need and that I was told would be easy to cancel if that was the case. RUN, DON T WALK. So disappointed.
Respectful of the property, thorough with the treatment, on time and efficient!
Did a great job! Thank you!
Excellent customer service.....Scott is personable, professional and responds to any concerns.Very Happy with this company!
Technician was very professional and friendly and explained everything to me.
Explained everything to me was very polite very knowledgeable thank you
I have been a customer with EcoGuard for over 1 year. They have always provided excellent customer service when I call the office, their representative have always shown up and on time. They are always accommodating in making sure their customer are satisfied.
Alex, my technician, is ALWAYS excellent! He does a very thorough job, is very professional yet friendly. I would like to request Alex as my permanent technician. He gets in my book!
I recommend this company to anyone looking for excellent customer service. Have used EcoGuard for 5 years and never an issue with insects.
Second time having Mitchell as our tech and we are pleased with his professionalism and thoroughness
Appreciate the communication from Jordan. EcoGuard had been my go to pest company for years.
We have three no homes protected by Ecoguard and couldn t be more pleased with the service, the professionalism, the technicians, And most importantly the results. They are the best!
Andrew did an amazing job. He was on time, very respectful, and professional. I absolutely love ecogaurd pest management. I will never use any other pest services. I recommend this company whole heartedly to anyone who wants a very professional, kind , and highly rated pest management service. They literally get rid of any bugs , especially cockroaches, in my house. Ive been a customer with them for years. They have treated me like family for sure, everytime I speak to them. They go above and beyond, every single time, especially Andrew, who is a gracious and excellent employee. So, thank you ecogaurd pest management for your wonderful services. And thank you Andrew!
The EcoGuard technician called ahead to say he was on the way. When he arrived, he put on booties to examine the ant infestation in the kitchen and sprayed under the sink and around counter cabinet base. Then went to spray the entire house and garage perimeter to prevent more ant intrusion as well as to prevent other pests gaining entry. Appreciate having regular service from EcoGuard.
Marco is ALWAYS so pleasant, professional, and thorough!
The gentleman who takes care of my pest control is very nice and knowledgeable. He is always helpful and takes good care of my house.
Robert was professional and very thorough in his inspection and patiently explained the process and next steps
At first I wasn t happy with the service I was getting so I called to cancel. They asked if I d give them another chance and the guy who came out yesterday did an excellent job and went out of his way to make it right. Sorry, I don t remember his name. He was really nice and spent a lot of time doing extra stuff to get rid of our ants and mice out back.
Michael did a great job on the ant problem but did not complete the bi-monthly service on the yard which your office said he would complete at the same visit. i believe the billing reflects that cost as well. please advise, thanks, Jim
Steve always provides great service & friendly staff!
quick service, nice tech
ne did his job great
As always, great service!
Exceptional communication and customer service! Thanks, Nick
I thought he was going to do the whole exterior of my home, but only did the entry way where I saw a brown spider.
Nice guy, took time to talk me about my problem with VOLs & Ants
good work and friendly
Alex has been outstanding going above and beyond when servicing the house
Super friendly!
He does a great job and explains everything so we understand! Thank you!
got spider webs and checked for any wasp nests. Sprayed exterior edge of house. Thank you.
Great Job! Highly recommend!
Lost a loyal customer. I previously had EcoGuard help with an insect issue. Since I had great experience with them in the past I contacted them again for another issue. Unfortunately they dropped the ball on several occasions: 1. They did not conduct a comprehensive evaluation. The technician was at our home for about 4 minutes. He said someone else would come out to do a comprehensive evaluation (spoiler alert the person never came out. His brief check in was the report) 2. The second technician was friendly but handed me some pest management traps to set on my own (not my job). 3. I was quoted an initial cost of $150, then they tried to charge me $200. I spoke with a manager who quoted me ballpark $500 for all services including sealing of the house. I later got a quote for over $1,100 4. When I called customer service, they did not pay any attention to the details. The first rep passed me to a second rep. The second rep was friendly and apologized. She passed me to the third rep/ manager. I had to explain my concern three times, they did not communicate to one another and the last manager was oblivious to the concerns and was condescending. 5. Untrustworthy: They gave me inaccurate information with the whole process as well as fluctuating the cost. The last manager said they would offer the client to do some of the work to help set traps do the initial evaluation. Lol. Don t spend your hard earned money here.
Lee always does a great job. He calls me prior to his visit , asks me what concerns or issues he should address and is always pleasant.
Jose was great. I am glad he is serving my issues. Completed the task of getting rid of the gopher. Very dependable.
Amazing service and was very thorough and explaining all preventative actions Being taken to combat the bug and wrote it issue with these new builds. Tyler did an amazing job and explained everything thoroughly! Keep up the great work team!
A huge thanks to Nick! Didnt receive the usual notice of his arrival. He said hed make sure it was taken care of. Appreciate you Nick!
Super friendly and professional
Well taken care of. Thanks.
I was very happy with Marcos service today. He sprayed around the house foundation, plus around the windows and doors where weve had many more spider webs than usual. Also he provided advice on trapping mice in our kitchen and options for further service if that does not eliminate the problem. We appreciate Marcos patience and understanding listening to our concerns and clear suggestions.
Great service and always responsive to questions or issues. Will come out and do more targeted spraying depending on your individual situation, no questions asked.
Rick was great. He was professional, very knowledgeable and took care our Yellow Jacket issue. We will definately be using EcoGuard in the future.
I had a very bad ant invasion and Ecoguard came to treat all areas arriving just 30 minutes after I called them. They were very helpful in explaining what I should do or not to make the treatment work It is now 24 hours later and all the ants are gone! Thank you for your help
Steve rocks!!
Excellent work
Good guy. We like him.
We love our EcoGuard technicians and the quality work they do. Our property backs up to open space and we have a constant menagerie of invasive pests, ants, and rodents to deal with. Having a Cane Corso puppy (our third) made it challenging to find the right pest control company for us but we have nothing but good things to say about EcoGuard.
Eugene was exceptional and super helpful - full of knowledge and a good sense of humor. Thanks!
professional, clear details of products used, location treated, etc