ROI Property Services LLC in Farmington

32425 Grand River Ave, Farmington, MI 48336, United States

★★★★★
(92 reviews)
Specialties: Landscaper Contractor Landscape designer Landscape lighting designer

About

Established in 2011, ROI Property Services is a Farmington, Michigan-based landscaping company specializing in hardscaping and drainage solutions. They design and build beautiful paver patios, ensuring your outdoor space is both functional and aesthetically pleasing.

Website
roiproservices.com
Address
32425 Grand River Ave, Farmington, MI 48336, United States
Plus Code
FJ6J+4W Farmington, Michigan, USA
Time Zone
America/Detroit

Business Hours

Sunday
Closed
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
Closed

Services

From the business
Identifies as Black-owned
Service options
Online estimates On-site services Language assistance
Accessibility
Wheelchair-accessible car park
Amenities
Gender-neutral toilets
Planning
Appointment required
Parking
Free parking lot

Reviews

4.5
★★★★★
92 reviews

Most Mentioned

company (19) communication (6) price (6) patio (5) team (5) water (4) paver (3) basement (2) sump (2) quote (2)
5 stars
80
4 stars
1
3 stars
0
2 stars
0
1 stars
11
★★★★★
October 4, 2024

This company is a God send. I had flooding every year where the water in the backyard would enter the basement and cause extreme damage. I had numerous experts come out and no one could tell me how to prevent the flooding until I met Eric. He was professional and assessed the issue. He knew exactly what was going on and had a resolution. I can honestly say that I have not seen any water since he completed the job over 5 years ago. I HIGHLY RECOMMEND this company.

September 13, 2024

Severely overpriced, I know what materials and labor cost in this business as I worked in this industry for a long time! I estimate a 70%/80% or more mark up!!!!! Shop around there are better companies out there! I did!

★★★★★
August 21, 2024

Had a really good consultation session with Eric. He was so helpful and knowledgeable and really worked with me to come up with a cost effective plan for a drainage system that will remove water from my backyard. I wad really impressed with him and how much time he spent with me coming up with options for my backyard flooding issues.

★★★★★
August 1, 2024

My experience with Eric was by far the best. Everything with this company was a 10/10. His work spoke for itself and he gave me the best price with was fair compared to other companies. I was getting water in my basement and he resolve that by regrading the surrounding areas of my home. Thank you once again

★★★★★
July 10, 2024

Erin is a good person he really try's to work with you. He has fiance if you can't afford the job. He did work for me two years ago and very good with solving your water issues. He crew is great to work with.

★★★★★
April 23, 2024

We hired ROI Property Services to do a spring cleanup and numerous landscaping projects. The owner, Eric did an excellent job of helping us decide what needed to be done and following through with the services requested. The workers, Dino Thanos and Travis Campbell did a great job with the physical work. They are very polite and asked our opinion to make sure they were completing the project exactly as we wanted it to be done. I would highly recommend ROI Property Services.

November 19, 2023

I wish there was an option for zero stars. Terrible terrible company. ROI came out to do a few simple projects for a hefty price. I was left in a position that created more work for myself. In the interim, a staff member casually asked as I was leaving my house, if I was okay with a little rearranging of my patio. The result was not what was described. When I returned home, my patio stones were completely rearranged (it looked like a child did the work), my flower bed and rock garden were destroyed (they did not even attempt to put it back together in an orderly fashion), my patio furniture was left in the middle of my front lawn, my hostas were ripped out while rocks/dirt were thrown over them, and to even try to describe what was done to my front lawn would be despicable, to put it simply. When ROI was contacted about the awful workmanship, the company continued to say they would “come back out.” After 1 month passed, supposedly someone drove by only to find that the patio and garden were put back together (by me) so they left. They never attempted to ask how they could reconcile my mess of a lawn (that they were supposed to sod but didn’t) with weeds (NO new grass) growing in every inch that was touched. I wish I had more photo references on hand to depict what a few thousand dollars of work looked like. It was a MASSIVE headache dealing with ROI. Further communication was avoided. They concluded by blocking our numbers. Pathetic.

Review photo
Review photo
★★★★★
August 13, 2022

ROI property completed a backyard patio transformation. We started off with a very wide open vision. Eric helped us to design a patio for us with a series of questions and sample work that allowed us to scope out the project much better. All in all project came out very nice, see completed picture (some areas are not pictured that were completed by the company). Brian and Victor are two very dedicated superstar employees of ROI. These gentlemen put in countless hours throughout the project focused on careful execution. Only minor complaint is the project took several more weeks to complete than originally discussed. But hey our biggest goal was to have it done right so we encourage the team to take the time needed.

Review photo
September 22, 2024

Very sketchy business, they charge too much compared to other company

★★★★★
August 22, 2024

ROI Property Services provided prompt and professional service. I m very pleased with my yard regarding and hydrangeas. Thank you

★★★★★
June 22, 2024

Eric and his team was very professional, friendly, hard working and responsive throughout the process.

★★★★★
Verified Reviewer
May 22, 2024

I personally have had nothing but positive experiences from everyone at ROI Property Services! Their landscape and hardscaping field experts as well as management have always worked in a timely and professional manner, I ve been lucky enough to see the turnout of several jobs that are nothing short of impressive and incredibly gorgeous!

★★★★★
Verified Reviewer
May 22, 2024

Great people and great company to work with. On time and great communication Thank you

★★★★★
May 22, 2024

Dino from too was absolutely wonderful

★★★★★
March 22, 2024

We called ROI and ask for an estimate for Spring cleanup. Eric (company owner) was out the next day. He is giving us several quotes so we can determine how much we want done beyond the simple yard cleanup. Eric is very professional and we look forward to working with his company.

★★★★★
March 22, 2024

He was so awesome he came right, And walked the property with me and explained what needed to be done and when I was very very pleased

★★★★★
January 22, 2024

They did a great job plowing my moms driveway. They also made sure to clean up any mess they created afterwards. Truly appreciated!

★★★★★
January 22, 2024

Eric and his team came out, quoted me for installing a drain line from the sump discharge to the sewer in the front (about 70 feet), and then installed it all within 5 days. They were professional and went the extra mile to make the experience helpful and meaningful. I would definitely recommend them to anyone trying to get a professional installation with a personal touch. Thanks guys.

★★★★★
January 22, 2024

We have worked with this company for the past couple years on hard scape projects. Extremely professional and reliable with quality work to match!

★★★★★
January 22, 2024

Does great work and has great communication with clients, would highly recommend to anyone.

★★★★★
January 22, 2024

Eric and his team at ROI Property Services are nothing short of amazing. Their commitment to providing high-quality work is evident in everything they do. From start to finish, they go above and beyond to ensure that their clients are completely satisfied with the results. The attention to detail and level of craftsmanship they bring to every project is truly impressive. I HIGHLY recommend them!

★★★★★
Verified Reviewer
January 22, 2024

Good Services

★★★★★
January 22, 2024

Great company excellent work

★★★★★
January 22, 2024

I wanted to give a special thanks ROI property services. My yard look amazing Curtis Crenshaw is a good worker and very respectful. I ll definitely use be service again thanks for everything

January 22, 2024

They canceled our appointment 20 mins after it was supposed to begin with no apology. Just an explanation that something came up. I had rearranged work and childcare for this.

January 22, 2024

I hired R.O.I. Property Services to do several projects. Among them was to over seed the main section of my lawn which I normally do myself every Spring. I assumed they knew what they were doing but when I saw an enormous amount of top soil covering the entire lawn I felt uneasy. Figuring they would return and roll and rake it out which they did not do. I was assured the good grass would come back though and the seed would fill in where needed. After 5 weeks of consistent watering no seeds sprouted and instead the lawn now consisted of dirt and weeds. The worst type of weeds. Eric came out and saw the damage himself and assured me he would take care of it. After several weeks had passed I had not heard from him. I was left with a ruined lawn and the other wok the company did was terrible. He then avoided my calls and eventually blocked them. Is this the kind of company you want to hire?

★★★★★
January 22, 2024

Excellent experience start to finish. They did a full landscape overhaul and new paver patio. Positive

★★★★★
Verified Reviewer
January 22, 2024

Good company that does good work, very professional.

★★★★★
January 22, 2024

Eric and his team at ROI Property Services have done a great job on multiple services at our home. They installed a drain line from the sump pump discharge to a 50 gallon Flow Well (underground). They also quoted and installed a drain line from the sump pump discharge to the front of our home (approx 91 ft) also connecting two downspouts. Both projects were completed quickly. The team was professional, responsive, walked us through job and performed high-quality work. I recommend everyone to consider them for your exterior / interior services and I look forward to working with them in the future. Thank ROI Team!

★★★★★
January 22, 2024

Couldnt be happier with the work. ROI brought my yard back to life. Simply beautiful work

★★★★★
January 22, 2023

Definitely would hire again. Thanks for the new paver patio with fire pit ! We love it!!

★★★★★
January 22, 2023

Loved my patio thank you so much Eric

★★★★★
January 22, 2023

The best in Michigan

★★★★★
January 22, 2023

Very professional and hard working

★★★★★
January 22, 2023

Super professional people

January 22, 2023

Would NEVER recommend. Nearly doubled the initial quote and waited until they were done to let us know. It took them three months to finish a project they said when take a couple of days. My house had so much dust, I had to give up on cleaning because it would all come back the next day. They never answered phone calls, didn t drop the dirt in the correct areas or didn t drop it off when they stated they would. There was a handful of times they would come between 7-8am to take their equipment waking up my neighbors. They also made sure to ruin my neighbors lawn. I could go on.

★★★★★
January 22, 2023

ROI took care of everything - trimming bushes/trees, removing weeds from my extensive gardens and mulching. They were on time, did the job professionally. I could not be more pleased. Kudos to a good company

January 22, 2023

I would give no stars if possible. They never showed up for appointment.

January 22, 2023

ROU did not keep their appointment and did not contact me to reschedule.

★★★★★
January 22, 2023

Ive very much enjoyed working with this company. Everyone Ive dealt with has been very professional and trustworthy as well as very kind. I would definitely work with this company again. 10 out of 10!

Verified Reviewer
January 22, 2023

I would not recommend this company to anyone. The final invoice was 50% more than the initial quote - initial quote not estimate. There was little to no communication during the project. The project, which should have taken at most 3-4 weeks, took them four months to complete. We were never told when they were going to be at our house working, they would just show up with days of no shows in between. They left tools and equipment on our flower beds and killed two lilac trees. There was no final walkthrough. The final invoice had charges for extra materials that we never approved. The most aggravating part was that they automatically charged the card we used for the down payment without our authorization.

★★★★★
January 22, 2023

These people are amazing. They have amazing communication and gave me a quote almost immediately. Wonderful job, would definitely recommend

★★★★★
January 22, 2022

Installed a French drain in one day. Nice guys, did good work, thought it was a fair price.

★★★★★
January 22, 2022

Great work! Very fast and professional

★★★★★
January 22, 2022

Great crew!

★★★★★
January 22, 2022

ROI is an excellent landscape company. They leveled the dips and low points in my backyard. They also seeded and fertilized the area. Eric was very friendly, on time and did the work in a few hours. He also made sure I was happy with the job when he finished it. The price for this project was very reasonable! They went above and beyond my expectations. I will hire them again for my next landscaping project.

★★★★★
January 22, 2022

ROI We are in love with our new yard! We chose ROI because last season we watched them swoop in and rescue our neighbor s who had extensive work done. The company they initially used did an awful job. The pavers were uneven and everybody on the block was talking about how sloppy it looked. ROI reworked it all in a few days time. I knew then they were who we wanted and at the beginning of this season I asked my neighbor for their contact info. Eric and his crew were a pleasure to work with. They listened and consulted with us every step of the way. The results are simply spectacular! We have already gotten so many compliments; it looks like a different property! I recommend them to anyone looking for quality results.

★★★★
January 22, 2022

Had ROI over to regrade the lawn and fix up our walkway. The rep who came over did a great job; was helpful, thoughtful and informative. The only shortcomings in dealing with ROI is communication and scheduling. Like what they did. Thanks.

★★★★★
Verified Reviewer
January 22, 2021

Awesome job! These guys have been at my house the past 4 hours in 90 degree weather working hard....and my landscaping looks phenomenal now! I would highly recommend!

★★★★★
Verified Reviewer
January 22, 2021

Very good customer service! Friendly, hard working, and professional.

★★★★★
January 22, 2021

A pleasure to work with from start to finish.

★★★★★
January 22, 2021

A thorough job with a high level of professionalism and the customer service along with the final product was top quality!!

★★★★★
January 22, 2021

Great service.

★★★★★
January 22, 2021

The crew arrived and did an excellent job installing some drains at my home.

★★★★★
January 22, 2021

Highly recommended

★★★★★
January 22, 2021

Had them work on a job about 2 weeks ago. They were always on time to the job and were especially professional in their dealings with me and my wife in regards to answering any questions we had about the job it self. The quality of work Exceeded the price that we had paid and I would recommend them to anyone.

★★★★★
January 22, 2021

Eric was very professional and timely

★★★★★
January 22, 2021

Very professional & great work. Highly recommend for anything you need.

★★★★★
January 22, 2021

I am beyond grateful for the team at ROI! This was a pretty big job but it was done in two days which was amazing because it was over 90 degrees! Showed up when they said, did what they said, charged what they said! Hard to find any company thT would compare. I m excited about my gorgeous yard! Thanks you guys! Positive

★★★★★
Verified Reviewer
January 22, 2021

Great customer service.

★★★★★
January 22, 2021

Working with ROI Landscaping was a pleasant experience from the initial interaction to the finished product. Wile my husband did most of the communication. They had wonderful customer service and the outcome far exceeded our expectations. Most importantly, our goals for the project were considered throughout and accomplished. If the We ever need landscaping again we will make sure to go the ROI landscaping & supply!

★★★★★
January 22, 2021

Extremely professional, showed up to the job on time and worked diligently. Me and my roommate were thoroughly impressed with the skill and effort put into our garden. Was willing to move our rosebush multiple times until we found a space where we liked it. All in all I would recommend them to my family and friends.

★★★★★
January 22, 2021

As someone who previously worked for a landscaping company I usually prefer to do my yard work myself. But recently I had a child, and yard work had become a little bit of a challenge. When a friend of mine recommended ROI I was ready for some help. They were amazing to work with. They showed up on time and the quality of their work was impressive. The customer service was very satisfying and they worked better then the people I used to work with at my previous job. Would highly recommend.