286 NY-109, Farmingdale, NY 11735, United States
One of Long Island's leading landscape design companies, The Platinum Group creates sophisticated residential and commercial outdoor living projects. Our award-winning team specializes in custom gunite pools, artistic masonry, and complete property transformations in the greater Nassau and Suffolk County regions.
Great experience designing our backyard with Platinum! We worked closely with Rich who listened to everything we had on our wishlist to create a beautiful 3D rendering. It was very cool to see the full potential of what could be done! When it came time to do the work, the team was awesome and did a quality job - they are truly professionals. We are very happy with the result and look forward to enjoying our new outdoor space!
I’m nearing completion of a full-yard restoration. I couldn’t be happier with the work ethic and craftsman of the group. It’s well organized, responsive and goal-oriented. This is not the cheapest pool/yard contractor around…BUT if your aim is QUALITY, then this is the right group for you. Special kudos to “lead” group member, Ernesto. Thank you gentlemen.
I cannot speak highly enough of the exceptional service and exquisite craftsmanship provided by The Platinum Group . From start to finish, their team was professional, knowledgeable, and dedicated to creating the outdoor oasis of our dreams. The landscape design surpassed our expectations, blending seamlessly with the natural surroundings while adding a touch of elegance and sophistication to our property. The attention to detail was evident in every aspect of the project, from the selection of plants and materials to the placement of each stone and tree. The in-ground pool they constructed is nothing short of spectacular. The quality of workmanship is outstanding, and the design is both functional and visually stunning. It has quickly become the focal point of our backyard, providing endless hours of enjoyment for our family and friends. Throughout the entire process, the team at The Platinum Group was a pleasure to work with. They were responsive to our ideas and preferences, offering valuable insight and expertise along the way. Their commitment to customer satisfaction is truly commendable. If you are looking to transform your outdoor space into a luxurious retreat, look no further than The Platinum Group. Their unparalleled craftsmanship, attention to detail, and commitment to excellence make them the top choice for high-end landscaping and in-ground pool design. We are thrilled with the results and cannot recommend them highly enough. Thank you, The Platinum Group , for making our outdoor dreams a reality!
We used this company for a few years to open and close our pool, along with attempting to fix warranty issues. Each visit came with service issues- things were forgotten to be done, or items were carelessly handled and broken, each time never their fault. Made it seem as if the customer was too picky when we wanted the salt cell tightened so it would not leak, gaskets replaced so the pool would not bubble, pool and spa return covers put back into the correct areas so the flow of water was correctly distributed, pump wires that were kicked out when service was being completed put back in place so the pool functioned correctly. Always never their fault and we were too difficult with our requests. This year after completing the annual contract and setting a date for pool opening, we were notified that due to “staff shortages” they would no longer be servicing our area. Funny that when their own owner has a policy that who ever closes the pool should be the company to open it, or at least this is what I was told by him to insure it was done correctly- because if a line isn’t blown out and a pipe burst , the people who closed the pool in error would be responsible for the repairs. Very disappointing!
Pentair recommended Platinum pools to fix my pool light under warranty. I was injured on crutches and the 2 Platinum workers were very, very kind and helpful as they moved the pool pump off the pool cover and wrapped the wire for me because they saw i was hobbling on crutches. Just very professional and helpful company. Kelly over the phone was very helpful and professional as well helping with the appointment and paperwork. thanks, Chris / dix hills
The Platinum Team lived up to their promise of designing, building, and maintaining our pool from start to finish. Everyone from the owners and crew to the office managers have been great to work with. Highly recommend!
It is rare to find a contractor who is knowledgeable, responsive and provides value for money. Platinum tackled a complicated hardscaping and drainage project in my back yard that had been previously botched by another contractor. Multiple underground uncertainties did not scare them off. They developed multiple options for me to consider based on their considerable experience and in conjunction with my engineering advisor and we settled on a package of actions that involved demolition of damaged retaining walls, excavation of damaged patio areas, in-fill of angular gravel, re-construction of a patio and retaining walls and installation of new PVC drainage pipes and a drywell. They took great care not to disturb areas that were intact and settled. It was a skillful job completed quickly and competently. I highly recommend Platinum Group for your next outdoor project, no matter how complicated.
Platinum is a highly professional company that built me the pool that I always wanted. They met all expectations and were always responsive and stood behind all the work they did. It was especially a pleasure dealing with Peter and Brian. I give them my highest recommendation.
Great work always a pleasure
Provide a proposal which took almost four weeks to get , when they told me they could do job with in three weeks of initial meeting When received proposal, it had nothing we discussed even after providing pictures of water fall I was trying to achieve had no dimensions or concepts of what size or area of water fall. it was apparent they are over loaded with trying to get jobs but made it clear he is very busy and could not return calls txts or emails . I found it to be very unprofessional and could not or would not recommend this business and have forward my opinions to my many contacts and professionals. I recommend using a competitor, till this Day I m still waiting. For a follow up phone call it s very obvious that call will not becoming They walked away from a 30,000 dollar job I guess it says a lot about their business truly unprofessional
As we sit around the pool four years after it was built we are just as happy with this company as day one! During corona we are even more appreciative of their fine work. A few issues have popped up and I am more then impressed how they stand behind their work. I strongly recommend this company.
Outstanding design-build company. I have worked with closely with Brian, Brent, Meghan and the Platinum Team who are committed to delivering top quality project start to finish!