Thunderbird Design in Englewood

They missed the final inspection and stated that their work was complete. When we forwarded the Town of Castle Rocks feedback, they claimed they weren t aware they had to follow the Towns codes. They ve also failed to honor their warranty and stopped responding altogether. The owner is unreachable, and you ll be left with Amber, who will assure you someone will call back for months but will eventually block your number.

Quote was reasonable, crew was disciplined and detail-oriented, and project team was responsive to any queries or issues we had through the project lifecycle. Couldn t ask for more, thank you Thunderbird

Excellent customer service!!!

I hired Thunderbird in 2022. Russ did a nice design, and the crew did a great job. The project was a major overhaul of my backyard. My yard looks great. I give a three star because of the poor communication with me and between Amber, office manager and Blake, project manager. When I called or emailed with a problem, they never called or emailed me back. I always had to call Amber back- no exceptions. Amber did get someone out, but only after I had to follow-up. At times she would say Blake will be there but he didn t show up. Or he would show up without a text or call. I would ask that he alert me when he was coming, but no text or call. Finally, not sure Blake really understands installation and troubleshooting irrigation problems. I had two areas in my new sod that were swamps. Blake initially came out and thought it was from so much rain, so we reduced watering, but still swamps. This went on for about three months with no improvement and a worker was sent out to do one ineffective fix after another. My dog got very sick and vet said it could be from rank standing water. Finally a worker said broken heads- fixed it and no problem since. This seems obvious, so didn t understand why it wasn t discovered for three months? The irrigation system was a problem and it leaked inside the wall the first winter. Blake jerry rigged it, and it made through winter of 23, but in January 24 it exploded and flooded my basement. I had reputable blow out company each Fall. A plumber came and got the gushing water off, installed new piping to get me through the winter, and said the way it was installed it could never be blown out- drained fully. I emailed Amber in early spring, and heard nothing, again, until aI called her. Blake came and decided to bring a plumber who installed new additional piping, admitted it wasn t installed correctly, and they reimbursed me for the plumber I hired. I look at all the positive reviews, and can t help but think that the problem may be Blake. He is a really nice guy, but needs to work on his knowledge follow/up and communication. I would hesitantly recommend Thunderbird, but with a different project manager, and only if Amber improves her communication and responsiveness.

Thunderbird Landscaping is a 10/10 experience for me! Blake was the project manager and communicated everything over the phone in a timely manner. He and his team worked efficiently, and me and my family are so happy with the results of our new and improved backyard!

They installed my plumbing outside for my sprinklers with shark bite. It fell off leaving a huge leak. They also aimed the sprinklers incorrectly and told my I was welcome to redo the aim myself. They put a new lawn in the wrong place and made me pay for the correct place. Just atrocious.

Our experience with these incompetents does not deserve a rating (-$K?). The sales/designer sold us on a design that was mistake on our part to agree to (drainage, drainage, drainage must have been a joke), not spotting the clear incompetence. The crew arrived and the management was gone leaving the crew to install Rs design. The door bell rang 10 minutes later from a non-English speaking crew questioning the design. The project was left to the home owner to redesign on the fly with the designer not answering messages. A call to the owner of Thunderbird did force the sales/designer to respond and he did eventually come out of hiding with a totally unprofessional, hostile attitude. This designer, who is likely no longer employed, did not want to discuss his design (CYA). Buy from these buffoons at your own risk and plan to buy a second project from a competent paver company.

Thunderbird was great to work with. The designer listened to our ideas and put it on a plan that was easy for us to understand. The crew and the project manager were also a pleasure to work with! Everyone was extremely respectful and responsive when questions came up. Overall, it was an amazing experience and I would 10/10 recommend!

These guys are awesome! From the first phone call to the design and completion, they were on time, respectful of the property and the Job they did was phenomenal! They gave us a yard and patio to enjoy year after year.

This company is amazing. I just finished the build of a new home and of all the contractors I utilized through the design/build this company was by far the best. If you are looking for a professional landscaping company that does what they say they are going to do, give Thunderbird Design a call!

excellent workers with excellent results. Couldnt be happier.

Thunderbird was great from start to finish! Dustin and Amber were great with communicating and explaining the project, and keeping us up to date. Nick was great to work with on site, and the crew was the best and did a wonderful job. I would highly recommend them for your project!

I had the grass removed from a very large front yard. Trevor worked with me to design the area; he listened to what I had in mind and I left the plantings to his expertise. Ive had several neighbors ask for the companys contact information for their future use. I was pleased with their work ethics and very pleased with the outcome. I found everyone I had contact with - from office personnel to the crew that did the work - to be professional, yet personable, and accommodating.

Great company to work with! Good communication; love the design and the installation was even ahead of schedule.

We are very pleased with the stone landscaping border wall that Thunderbird Design created for our yard. Their work crew took great pride in the construction of the border wall, and it shows. The entire Thunderbird Design crew was professional and very responsive throughout the project.

Russ came out to give us a quote. He was so great. He told us we would have a quote in a week or two. Almost 4 weeks later and 4 unreturned phone calls, we have heard nothing from them. They have very poor customer service and poor follow through. It makes us feel like our job is too small for their great company.

We had a HORRIBLE experience with Thunderbird on our landscaping project in 2021. We worked with a friend on a design for our yard and shopped around to places that would execute an outside design. Thunderbird said yes, and we moved forward with them. We sent them our very detailed plan about 6 months before the project began and they got us on the books for the following summer. Unfortunately, when it came time to execute the plan they were terrible to communicate with and were unable to complete the job. We got an email the night before planting that they couldnt source all plants from the one nursery they prefer. We stayed up all night that night sourcing plants from 3 local nurseries - it was stressful. After that, they told us wed selected too many plants and they didnt want to do any planting. So they ended up completing only the hardscaping part of the hardscaping/landscaping project and left us to find another landscaper to finish the job last minute. They did an okay job at the hardscaping but it was not to the plan and they never discussed deviations with us when we were home all day. Luckily, we did find another company that was able to take over and did a great job. I could give a lot more details on just how bad of a company they are but please if you have a big project like we did (~50K) DO NOT WORK with them. We talked to the owner about the difficulties and he mentioned the real problem was that they were trying to execute someone elses design. I understand that, but they should have never taken our contract to begin with. Instead, they took our contract, our money and then told us months later through weeks of high stress conversations and me personally making multiple drives to nurseries and supply shops in Colorado for supplies they would need that they shouldnt have taken the job.

loved everything about the experience and work performed

Thunderbird did a wonderful job on my landscaping.I had the front and the back yard done. They were very responsive to questions I had. The team was very professional.

Russell Yawger was great in discussions about what we wanted our patio to look like. He was flexible when changes were proposed and the crew that did the work were very professional and fast and did great work. Were very happy with the results of the work completed.

Maybe they should send their drivers back to drivers ed. professionalism isn t strong suit

We were very happy with our entire experience with Thunderbird Design. Dustin was terrific with the design side and had many good suggestions and was quite open to some of our ideas as well. Blake managed our project quite well and they were able to complete the entire thing in a week! Felipe was our on site PM and he was easy to talk to and managed his crew extremely well. We would highly recommend Thuderbird Design for any and all landscaping projects!

Outstanding experience. Our front yard landscape is an oasis for our pollinator friends! Highly recommend!!!

A professional company whos team members listens... Russell excelled at understanding our landscape needs as low maintenance and fitting the work into our budget... Nick & Beto excelled in implementing the design... Amber was great at communicating quickly and efficiently with billing and scheduling. We love our updated backyard.

From the initial estimate, to design, to execution of our backyard project, to administrative details, Thunderbird Design has been nothing less than outstanding. I wholeheartedly recommend them for your landscaping project.

I can t speak to the quality of the work, because it never came to that. Russell came by to discuss what I was looking to have done to my patio. We had a good conversation and aligned on a general approach. He informed me he would provide a quote in a few days. After a week had passed, I called to follow up on the quote. No response. Called again .no response. Left messages both times. I would hope if they weren t interested in my business they would at least inform me of their decision. I expected more base on how Russell presented himself and the reviews of the company.

The Thunderbird team transformed our tiny back yard into a beautiful usable space that we love! Dustin and team came up with a vision we could have never imagined for our small space and we couldnt be happier. The whole team was always responsive, eager to help and the crew who completed the work was professional and great at their jobs. The before and after pictures speak for themselves. Highly recommend Thunderbird.

These guys designed a beautiful back yard for us. They listened to our needs, gave excellent advice when we were headed in the wrong direction, and then executed flawlessly and quickly. I highly recommend Thunderbird.

We hired this company to do snow removal for our Hoa. They are lying about how long it took and trying to take advantage of us. Would not recommend

This company is the real deal. Started a design in August w/Dustin and, due to scheduling, was completed in October. The design and suggestions by Dustin were very attractive and he responded rapidly to questions and alternate plantings - with knowledgeable explanations of varieties and alternatives. Once spring exposed the final results we were very pleased. And, of the dozens of plantings only a couple suffered from the hard winter. Dustin and team quickly made necessary replacements - no questions. A company which is professional, creative and responsive. Also, the friendly guys performing the transformation of our yard and watering system did a great job.

Professional team who listens... Russell excelled at understanding our landscape needs as low maintenance and fitting the work into our budget. We love how much easier our backyard is to mow now and will see if the winter front sidewalk puddle decreases with the added rock. Amber was great at communicating quickly and efficiently via email with billing and scheduling.

We have used Adam and Thunderbird Design for our vacation rental yards. All of our yards are different and look beautiful! Landscaping, fire pits, fences, and pergolas - all top notch! We highly recommend Thunderbird Design for any landscaping needs!

Dustin and team did a great job putting together our dream backyard design! Top tier service, extremely responsive and creative designs! The crew assigned to our project were skilled in their trade and despite COVID-19 were able to safely, quickly and professionally complete our project. Highly recommend! Our neighbors are jealous and are now considering their own projects after seeing what Thunderbird Design put in.

Just reiterating what everyone has said. Dustin out together a great plan and the team was quick and very professional in carrying it out. They turned out absolute nightmare of a backyard into a dream. All I can say is when we need to our front lawn on the not too distant future we will undoubtedly hire Thunderbird. Thanks!

Thunderbird was hired to re-grade a portion of the side and back yard to address drainage issues. In addition to a trench drain, the scope of the project was to grade side yard and back landscape beds for positive drainage away from the house and fence line. This is NOT what happened and they actually managed to make the issue worse. Upon inspection of their work, albeit two weeks later, they got us on their warranty schedule and Ive heard next to nothing since. I was told, were busy this time of year or sorry about the no call and no show and thats the extent of their communication. The project was started in early March; its almost July and were still trying to get some sort of resolution worked out. Unfortunately, calls and emails are ignored.

I cant say enough about how pleased I am with the work done by Thunderbird Design. They transformed my backyard from a place where I didnt want to spend one moment in to a wonderful space for me and my family to spend time together. The design, workmanship, service, and follow up were all outstanding. I wouldnt hesitate to recommend Thunderbird to my friends and family, or anyone else for that matter who wants to invest in a beautiful landscape project for their home.

I had a wonderful experience with this company and would definitely recommend them for your landscaping needs. Russell, my landscape designer, was very helpful with guiding me through the whole process along with Amber, the office manager. They responded quickly to any questions I had. The men who did all the hard labor did a fantastic job in a short time. Cynthia K

I would highly recommend Thunderbird Design for any of your home improvement projects. They installed a new paver patio for us in addition to removing our old deck and adding some landscaping. They were great at communicating along the way, stuck to the timeline and budget they had previously discussed with us and the crew worked really hard and kept things tidy as they went. On top of all of that their prices are really reasonable and allowed us to update our backyard without breaking the bank. Well definitely be using them again for any future updates!

You can tell that these guys take pride in their work. They did an amazing job and really went above and beyond. I will definitely be using them for future projects. Thanks guys.

I m really pleased with how our backyard project turned out! I couldn t have asked for better communication throughout the entire process! Dustin and Amber were great to work with!

I got quotes from several companies that do similar work (landscaping, fire pit, built in BBQ and bar, patio extension, fence) and found Thunderbird Design to be the most competitive. They were communicative and timely from the start and I always knew what the timeline looked like. The quality of work is terrific and were thrilled with the results. Well be using them for our front yard soon.

Completely turned around our backyard. We went from an overrun, dead yard to a space that we could enjoy and host company. Russell listened to all my requirements and created a design that was simple, beautiful, and functional. Reasonable cost, excellent workmanship, and professional architectural design. Love love love their services and cant wait to complete the next stages of our landscaping with Thunderbird.

The process of landscaping our backyard area was smooth from start to finish with Thunderbird Design. Adam listened to our requests for the space and came up with a great design. He added a creative bridge which was a great surprise. The area was spotless when finished. We would highly recommend Thunderbird Design for a landscape project.

We had a new and existing patio installed with pavers and new irrigation installed by Thunderbird. The Crew was very polite and worked hard. The design and workmanship was great. Price was competitive with other companies however Dustin was outstanding and patient in answering all our questions up front through email and phone. Very responsive and would highly recommend.

We had another company put in a covered deck 3 years ago. Fabulous!!!! They trashed our yard; not so great. After 3 years, we realized we werent going to get this project done ourselves. Some good friends recommended Thunderbird Designs. The Barnhills said Thunderbird came on the days promised, did the work promised for the price specified. We worked with Adam Porter. I liked the detailed bid, and the CAD rendering of our project. NICE. They built a retaining wall, modified our irrigation system, back-filled some dirt, and took out 5 tree stumps. Two months later (mid-April) they returned to put in the sod, and even threw-in some bush stump removal at no extra cost. Cool. One corner of our yard didnt turn-out as we had envisioned. No problem, they changed it when they returned for the sod installation. The process was so easy, makes me wish I would have done this project sooner. 2 small negatives: one guy on the first crew left some cigarette butts on my property. Grrr! And the fill dirt had some rocks/trash in it. But overall a very positive experience. I would recommend Thunderbird to a friend. In the future, if $$$ allows, I would have them work on the front yard.

I got 3 different quotes before choosing a landscaping company for a complete job that was soup to nuts on a residential home. Not only were they competitively priced, they were also the quickest to send a designer (dustin who was awesome) to my home, the quickest to send a quote that included a complete computer design, and they were able to start quickly.

Adam, Dustin and Amber were very responsive to our questions. We are happy with the work they did.

Incredibly successful project! Great results and impeccable execution! The entire team at Thunderbird -- Dustin, Adam, Amber, Robert and the crew -- were the ideal professionals. They did exactly what they said they would do, showed up on time, worked incredibly hard and were responsive to every phone call and email. Thunderbird Design executed a complete landscape with hardscape, pavers, xeriscape plants, drip irrigation, artificial dog grass, and garden planters.

My yard went from a wasteland of dirt and weeds to a delightful little garden that I actually want to spend time in. I live in a townhome community and have a very tiny yard. I had some difficulty getting landscape companies who were actually interested in a job as small as mine. In the end, only 3 of about 6 that I contacted came to give me estimates. I was kept up to date with the scheduling by the office manager, Amber, who never failed to reply to my inquiries in a very timely manner. The job was started and completed exactly when I was told it would be (with some cooperation from the weather) and I could not be happier with the results. Thank you for my new yard!!

From start to finish they communicated well, made changes on the fly, and did some very nice work all the way through completion of the job. Would hire again if needed.

Thunderbird Design sent a work crew who faithfully delivered every item promised on the contract. They worked for 5 days to excavate, install layers of base, fitted the big stones, and filled the joints with polymeric sand for a new patio in the previously derelict space of a courtyard. The new patio looks like it was part of original construction and perfectly complements our southwest style stucco house. The job was beautifully done! Kathryn Beffa

Thunderbird design did my back yard last summer and front yard this summer. My yard was an overgrown mess and Dustin & team turned it into a beautiful area. Dustin is very responsive and the crew does great work.

Adam, the owner of Thunderbird Design, came out himself to take a look at my yard. He was the only one of the 6 designers I interviewed who truly listened to my needs and who worked with me to come up with multiple possible solutions. I really grill anyone who comes to my home to do work because I want to make sure that its not only high quality work that lasts, but that the people doing it have a high level of integrity and responsiveness. Adam blew me away in both regards: his work speaks for itself, and he was so patient with me. I would estimate that he spent 6-8 hours (including multiple visits to my home) looking at the yard, answering numerous annoying e-mails about everything under the sun I could think to ask him, and providing advice for everything from watering cycles to the best stain to use on a pergola. He also did so within hours of contacting him, rather than the days it takes most contractors. He is an absolute professional, and so is his crew. Not only did they come out a week earlier than they had scheduled, but they also got the work done faster--and this is excellent, high-quality work they did! I could not be happier with my choice, and I have already recommended Adam and Thunderbird to friends and neighbors. I would absolutely use him in the future for all of my landscaping needs!

They were prompt, kind and professional. They completed the job on time and were able to do in a day an a half what we couldnt get done in 12 years. :)

I had a very positive experience working with them. First of all they responded to my email and then they actually showed up and presented a design and budget, which was more than I could say for other companies. The people were very friendly and responsive throughout the project. The project was completed on time (only 3 days for the entire front lawn) and it looks great. Importantly they were also very good about returning to take care of a few punch list items. I would recommend them.

Overall frustrating experience We hired Thunderbird for a small backyard patio job. Rip out an old wood deck and install a flagstone patio. We had discussed having the crew replace an old wood arbor with a new metal arbor for a mature grape vine. We asked that this portion be added to the contract and were told they would take care of it and it was such a small thing that they didnt feel it necessary to add it to the contract. The crew came, installed the new patio and did not install the new arbor. The portion of the new patio where the arbor would span is too wide to accommodate the arbor. We have reached out to them to see about returning to fix this issue and were told that we would be put on the warranty schedule and have not heard from them since. This was a small job that seemed pretty straightforward. The communication was great during the sales process but non-existent once the work started. We would not recommend Thunderbird Landscaping.

Thunderbird was always on time, finished project as stated, and even started a few days early. The employees were experienced, knowledgeable and friendly. True professionals.

Thunderbird did a great job from start to finish. They were fast, efficient, friendly, and did a fantastic job. I would definitely recommend them!

Great company! They took my vague ideas from our initial consultation and created a beautiful design that really highlighted the things I had asked for. Communication was fast and great. The working crew did a wonderful job, and really did things the right way. Work began when I was told, and was finished quite fast. I highly recommend Thunderbird!

The whole team at Thunderbird Design was wonderful. From the initial phone call, to design consultation, to the work, and follow up, every person was polite, professional, and prompt. The design was exactly what I wanted. The work crew worked hard each day, cleaned up the yard at the end of every day, and made sure it was what I wanted. I would hire them again for my next project!

We had a wonderful experience from start to finish. Dustin listened to our design dream, and made it happen. The team was pleasant, quick, and skilled. We cant wait to enjoy our patio and fire pit for years to come!!!

Professional, timely and fantastic

I put our landscaping project out to bid and although they were not the cheapest, they had the most professional bid. This was a big project and the crew showed up every day on time and saw it through to completion and I just stayed out of the way, no micromanaging. In the end, they delivered what they promised at the agreed upon price in a reasonable time period.

We paid 10K for garden renovation. Thunderbird planted the smallest flowers you can buy and many didnt make it thru winter. My front walkways plants all died except one. Youd expect that the front walk would be most important to Thunderbirds designers. It was ugly when they first did it, Dustin said wait a year for best results. It was still ugly a year later. So I had to replant myself with healthy plants. Looks great now. Next problem, in front I asked that some tulips be removed. Instead they chopped up the bulbs and now there are strange bits of tulips growing everywhere, no blooms though. The people were nice, but they cut corners and it had to be expensively corrected. Sprinkler work in front was not effective until I hired someone else to complete it. An entire area (10 X 10) lost all its plants. The sprinklers were never right and the plants were not healthy. There are parts of the yard that looks good, kinda bald, but the plants are beginning to spread. I have augmented with healthy plants that have helped. I would say 40% of the work was satisfactory.

I had a great experience with Adam and Thunderbird Design. They provided me with a very professional estimate/design and great first impression so I decided to go with them over the other company. My backyard turned out beautiful. I will definitely refer these guys!