442 Rancho Santa Fe Rd, Encinitas, CA 92024, United States
The Van Slyke’s family business success through the past 50 years has been based on maintaining caring relationships with our clients, and providing distinctive landscape design, installation and garden maintenance services.
Van Slyke has been maintaining the landscape of our Rancho Santa Fe home for three years, and their creativity, knowledge and service are stellar. Our property has multiple slopes, which in less experienced hands would look horrible, but VS manages them perfectly. All of our plants are vigorous, healthy, and beautiful, even during periods of unusual rain or dryness. We highly recommend VS for those seeking superlative landscape service.
Had them start a weekly yard service. A month in, out of know where. They were sending me text demanding dog poop pick-up. Terri said it needed to happen right then, before they could service the yard. I was literally in the middle of working and couldn't do it. The second time I was on Vacation getting text from Terri about dog poop pickup demands again. I called the owner to figure out why this was happening.He said we needed to hire someone to pickup the dog poop or make sure we got it all picked off the lawn before they serviced our yard. We said picking up a little dog wast before you mow, should not be a problem. They told us they wouldn't be able to service our yard and gave us 30 day notice . All over picking up a little dog wast on the lawn before mowing.They had never mentioned dog poop being a problem when they quoted me or for the first month they serviced my yard.Our previous and current gardener have never said anything about the dog wast on the lawn . My dogs don't even poop exclusively on our lawn. They have a hill they use .The lawn poop was not excessive. I was very confused, because how could we be the only yard with dogs, that might need a few poop scoops before mowing? They could take 5 minutes and scoop it real quick. This was a $900+ service I was paying for . They were supposed to make the yard better and make thing less stressful for us. Not more. Very disappointing customer service. The whole thing was just so weird. Glad we are using other gardens and we didn't hire them for anything else.
We hired Van Slyke Landscape to help renovate our back yard. JB worked with us from start to finish and was absolutely amazing to work with! We began with general ideas, then JB steered us through to a final design. He is very knowledgeable and innovative! His ideas, familiarity of building materials, their advantages/disadvantages and cost, as well as his expertise with the latest technology, created a design that far exceeded our expectations! The best part is, it was all within our budget - no surprises. Not only that, construction was on time. Everything JB said or committed to do, was right on. JB's crew was also wonderful to work with, as well everyone I met and worked with at Van Slyke! It has been a year since our renovation was completed and we love our yard! It is low maintenance, perfectly functional, and beautiful! Furthermore, JB is still checking in, making sure everything is OK. I cannot say enough good about our experience in working with JB, and everyone at Van Slyke Landscape!