Custom Landscaping in Eagle River

They don't NEED your business unless it's a large project. It's only about money to them. Very rude office staff. Avoid them.

Helpful staff and plenty of choices for shrubs and perennials. Prices for the products were consistent with other locations for the products I purchased. Plants were healthy and are doing great. Worth the trip.

I used their services to pump out my sprinkling system, but I'm now told that they don't have enough help so they have to limit the number of customers that they service. In the past I spent around $15,000.00 for landscaping, but now I'm not spending enough to have them provide me with service. I went to the office several times for an explanation, but the boss is to busy to call me. If your looking for landscape services I would look elsewhere, they don't know the meaning of customer service.

very disappointing that they are choosing not to provide irrigation services to long time customers. Didn’t bother to contact us in advance so that we could plan ahead and find someone else…quit using no help as an excuse…left messages to be called and calls are not returned.

They were very knowledgeable in assisting us with the plants we needed for a couple of spots by our house.

I called for service this year and was told maybe next year they could get to me. A new guy in charge named John couldn't be bothered to help out. Not big enough to waste there time even though I am only 1 mile away. After a 25 year relationship with Custom this is what it boils down to is money. Dennis would of never done that to a loyal customer. Shame on you.

Very disappointed in the. We've been customers for many years, always paid on time, and even though there were small issues, over all they did pretty good work. Last year I spent about an hour walking around going over projects we wanted done last spring. Got a call in spring to meet to walk around again. Coorona hit and I couldn't get up there, but when I did, I called and didn't even get a call back. After this happened a few times, I finally got a return call, was told the original guy I talked to retired. Met the new estimator and once again spent an hour going over everything. He said he knew nothing about what we wanted done from the other guy. Never got a call back. Called about the lawn care and damages to our property. They were destroying our lawn and in other cases not even doing what we were paying them for. Tried to get someone to come out, I was told it would be the owner, but of course not one return call. Finally fired them and will have to pay for all the damages ourselves. You can see the quality of work in the pics.

My husband and I would like to thank Custom Landscaping for the flowers they provided for our wedding. The staff was very accommodating and flexible, working with us to achieve our vision for our big day. We would recommend giving Custom a call whenever planning an event in the Northwoods.