3500 Kennebec Dr, Eagan, MN 55122, United States
Don't waste your time. They rarely answer when you call. When I did get through the said they we busy, "call back next month". When I finally got on the schedule to have someone come out to look at the trees, they never talked to me to tell what they found. No text, email, or phone call. No customer should have to jump through hoops like this. I have called close to a dozen times just to get a quote. I have better this to spend my time and money on. (I have no idea if their services are any good.)
We reached out to Tree Trust to examine a huge oak in our backyard. The tree had dropped a couple big branches and we were worried these were a harbinger of a tree-pocalypse. I reached out to a couple companies. Tree Trust was very prompt in the response, and clearly explained the benefits of doing some pruning after assuring me the tree was in good health. I was blown away by the professionalism in every facet of doing business with Tree Trust. Casey thoroughly explained the cost, the work, and the needs of the crew before I committed to anything. The response time with scheduling was exceptionally fast. From reaching out to inquire about a consultation to the work being completed was a week and a half. I had been mentally preparing myself for this to be an ordeal but doing business with Tree Trust was the most painless home maintenance task we've ever completed.
We hired Tree Trust to prune a very large (and very sad) Cottonwood in our yard. I contacted a few companies for quotes, and Tree Trust was by far the quickest to respond, most courteous, and most informative regarding our project. Casey came to our house for the quote, and rather than just staring at the tree and giving us a number, he asked questions to understand our short and long term goals with the tree. The day of the pruning, the arborists were on time, efficient, and left the yard spotless!! They even tolerated my neighbors and I setting up a watch party across the street ;) Daniel, Keegan, and Matt, you three are wonderful!!!!
Had some of our trees trimmed and removed. Cassy Johnson was very smart and nice. Would definitely choose tree trust for any future tree work.
They do it all! Arborist guided work was done this spring, tree removal, pruning, treatment for EAB, fungus discovery on our spruces, they managed that too! Cleaned up afterward. Friendly and safety conscious! #TreeTrust #LandscapingServices #arborist #emeraldashborer
Great
I used Tree Trust to trim some trees around my house and garage. Of the three businesses I reached out to, Tree Trust had the most competitive prices. I was not able to be present the day of the trimming, and when I returned, I saw they had missed some of the original branches that were discussed. I sent an email with some pictures and received a reply and call back promptly. They set up a time and came back to cut the branches I had requested at no charge. Despite the mix-up, they were very courteous and at no time “pushed back” at my requests to cut the additional branches. While we all love a job well done the first time, sometimes miss-communications happen and I was still completely satisfied with Tree Trust. I appreciated their willingness to work with me to finish the project and this almost means more to me in terms of business satisfaction. I will definitely be using them for any future jobs… Five Stars!