Preventive Pest Control Utah in Draper

194 W 12650 S Suite 200, Draper, UT 84020, United States

★★★★★
(352 reviews)
Specialties: Pest control service Lawn care service

About

Preventive Pest Control is a web of pest control professionals helping Utah residents protect against pest, rodent and wildlife threats. Our simple strategy of helping people prevent pest problems before they occur has protected businesses and households time and again from pest damage. We are locally owned and operated with guaranteed local expertise in dealing with pest issues of any kind. We aren't just about eliminating the pests in your home; we strive to keep them under control. To make our services effective, we provide an agreement that allows us to come to your home on a regular basis. This is to ensure that your pest problem remains under control. We will provide a free estimate and develop a customized service plan.

Website
preventivepestutah.com
Address
194 W 12650 S Suite 200, Draper, UT 84020, United States
Plus Code
G4C3+M5 Draper, Utah, USA
Time Zone
America/Denver

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Sunday
Closed

Services

Service options
On-site services Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Crowd
LGBTQ+ friendly Transgender safe space

Reviews

4.5
★★★★★
352 reviews

Most Mentioned

spiders (39) job (32) home (31) technicians (21) lawn (21) contract (17) work (10) preventative (10) door (6) salesman (5)
5 stars
293
4 stars
16
3 stars
5
2 stars
5
1 stars
33
November 15, 2024

Don’t bother they are very unprofessional, the first session was great but after that it went down hill. They reschedule last minute or will mark that they completed your service or knocked at your door when they did not. The last two session I had to call them to come back and spray under there “free service” since it was with In 2-4 weeks since they had sprayed and I still had an issue with insects. I decided to cancel them but had to do one last service with them due to contract and they wore so rude to me just because I was choosing to part ways. I just think they need to better train there team and be consistent when spraying homes. And the phone reps need to improve in their customer service.

★★★★★
October 26, 2024

Brooks did a fantastic job with his service! He was very throrough with both rat retrieval, checking the other bait box, and re-baiting both. He also thoroughly worked on my box elder bug problem, trying to address breeding grounds as well. He was very kind, pleasant, and professional.

★★★★★
October 4, 2024

My technician did a really great job and communicated with me of the service he provided. They also have great customer service! I would recommend Preventive Pest Control Utah!

★★★★★
October 4, 2024

Blown away by the level of service their owner Brandon gave to us. We had to get a new roof over the summer and the different profile created small openings where mice could get in. He personally handled the problem and fixed all of the tiny openings. We are preventatives biggest fans now.Tthey also have kept our spiders and black widows under control.

★★★★★
July 26, 2024

David was very polite and nice. He listened to my concerns. He told my son and I that dark colored houses attract more insects. I requested to have him come back. He did an excellent job and really cares.

★★★★★
July 26, 2024

Alec did a great job today! He sent me a text when he was on his way so I could get my dogs inside before the treatment. Alec was professional and explained what he would be doing. He asked if I had any specific needs or questions. He let me know how long to keep the dogs off the lawn so that the spray would have time to dry. Alec was knowledgeable and pleasant. I appreciate Alec's service and that of Preventative Pest Control.

July 17, 2024

In October 2023, I called and asked them to redo the service as they didn’t do it and we have many pest because of this. I asked to let me know when they are coming so I am home to ensure that service is as they said as this is what we agreed and they started to come when we are not home and the service is not as per contract. Today, July 17 is 2024, we observed that our home got infested by many pests and my husband checked the account to see what it is going on. We found out that they stopped coming without letting us know. I can only say WOW as I have no other words for the poor service offered by this company. We are going somewhere else. I checked the latest reviews and it looks like they are all one star. Something happened one year ago and the company’s service is poor and not what was for many years. July 20 follow up I understand that you changed your system. However, from October till March are two quarters when the agreement with you is to come each quarter. And we listen to our home phone records and we didn’t have them as I will call you, because we agreed that I will be home for the service. I appreciate the you called me after you saw my review below and that this Friday you did take care inside and outside of our home and sprayed it. The person that came was very polite, as usual. For now, I will not change my review while I will give you the opportunity to fix your service and rebuild the trust with us and will go from there.

June 8, 2024

Preventative Pest came out a few months ago and treated our poplar trees which are over 90' tall with an iron treatment. 2 are mostly dead now. Not happy! I have contacted them previously when we had new bushes die due to insects if some sort killing them, even though they have treated for insects. I pretty much got lip service and no further contact. I will reach out about these trees, but I am not confident anything will happen. The middle tree in the pic below is the quickly dying one.

Review photo
★★★★★
January 15, 2025

Adam was a nice polite young man. He did explain anything he was doing.

★★★★★
December 22, 2024

Tyson is very communicative. Very knowledgeable and courtious!

★★★★★
November 22, 2024

Did a great job

★★★★★
Verified Reviewer
October 22, 2024

Banner is awesome! Thanks for doing such a great job and being helpful with my mouse questions :)

★★★★
August 22, 2024

Update-07/26 Jordan from Preventive came out this morning and sprayed on the inside. He apologized for the mis communication and took accountability for the mistakes that were made. I changed my rating to 4 stars. Hopefully, this does not happen again. Thank you Jordan for going above and beyond to keep me as a customer. So disappointed with this company. I have been a customer for 17 years. Fulfilled my contract with them the first year and then asked to be on a I will call you when I need you bases. I ve had a few hiccups with them but today was the last straw. Had a spray done in May, still seeing bugs in June. They come out and spray again. Leave a message Monday (07/22) that I am still seeing earwigs and spiders. They guarantee no bugs for 90 days. So this was in my 90 days of when they sprayed in May. No phone call back and this morning I have a $108 charge taken out of my account. Checked my camera s, and they sprayed the outside of my house this morning. Nobody knocked on my door ! First, I am not set up for anything to be taken from my account without my permission. 2nd why am I being charged for another service within 90 days? He said it s because.my quarterly was due. WHAT! I m not on a contract!! So somehow after 17 years, I m back on a contract? I don t think so. I ll be finding me a new company.

★★★★★
August 22, 2024

David was very kind to confirm my mice catching knowledge. I thought there was a better way than peanut butter. Turns out, you kick it old school and it gets the job done fine. Thank you!

★★★★★
August 22, 2024

Very thorough, reviewed all that was done, and committed to return for anything else we may need. Excellent service!

★★★★★
August 22, 2024

Spencer was great; he listened to my concerns about our vole problem and he treated all the areas (and then some) that I told him were issues. Hopefully we wont have anymore issues, but you know how voles can be.

July 22, 2024

Company overcharged. When I showed them receipts they refused to refund. I canceled service. They continually hound me with texts phone calls and knocks on my door. I have asked them multiple times through documented conversations to stop. I recommend not doing business with them.

★★★★★
July 22, 2024

The technicians are always quite helpful and polite---always going the extra mile!

★★★★★
July 22, 2024

Tyson asked for specifics that would help us with our needs. He responded to each of our concerns with an action plan.

★★★★★
July 22, 2024

Friendly and competent technician

Verified Reviewer
May 22, 2024

Shady cancellation process. Think twice.

Verified Reviewer
May 22, 2024

They were scheduled to spray my condos, I signed up for an interior spray while they were on site. No one ever come to my door. I asked them to honor the price and service and they refuse. Very disappointing.

★★★★★
April 22, 2024

Weve been customers for many years. There was a big problem with our payment and Emily was sooo very kind and patient and took the time to figure things out and fixing everything for me today. Thank you!

★★★★★
Verified Reviewer
March 22, 2024

We have been using Preventive Pest Control for years. They are great. Always here when we need them. Eric is so friendly and knowledgeable. Thank you.

★★★★★
February 22, 2024

We use Preventive Pest Control commercially at some of my apartment communities and Ive been so happy with them. Their tech, Eric, is a top tier employee! That guy knows what hes doing. After every service, he communicates what he did and the action plan if further service is needed. He speaks with my residents and answers every question and concern. You can tell he takes pride in his work and wants the community to be successful. Their office staff is always helpful, and they are pretty quick to get us on the schedule for service outside of our monthly scheduled service.

★★★
Verified Reviewer
February 22, 2024

They dont call back after you enroll.

Verified Reviewer
January 22, 2024

I have been using preventive for about a year. Everything was fine till it wasn t. I had owned on a pass bill. So I set up a payment to come out. They called saying I owed. Talked to the lady.. she looked said never mind. That payment never came out. Now owning more money. Because I didn t get a message or invoice for 2 months. They are saying they entered my home. On a date I know I wasn t home. But heaven forbid that s what there tracker says. They said they sprayed out said which I can t prove . They usually leave a card but I didn t get one at this time! It s very frustrating it he said she said. I really like this company till I didn t .

★★★★★
Verified Reviewer
January 22, 2024

I have been using Preventive for almost 6 years now, the first 3 at an apartment complex I managed and the most recent 3 at my home. I have only come across maybe 5 spiders in that time and that was only when I had to push back my service date. Im also spending all my time in the basement, so thats saying a lot! They always give me enough notice and always work around my schedule. I am extremely terrified of spiders and bugs, but I never have to worry about seeing them with these guys.

★★★★★
January 22, 2024

Daylynn is super friendly and made sure he covered every spot needed thank you bud we want you every time

★★★★★
January 22, 2024

We have used this company for over 10 years now and for the most part have been happy with them. Some of the techs have not been as helpful as others which you will have in any business. We just had our spring service done for this year and was VERY impressed with Daylin. He was very helpful, friendly and thorough and we will request him as our tech. I dont leave reviews but due to Daylin s professional and helpful service wanted to give him a great review and thank him for doing an exceptional job! Looking forward to seeing him again!

★★★★★
January 22, 2024

Ive been using them for a couple of years, and I rarely if ever seen any spiders in my home. Today Spencer provided the service. He was very professional, he explained what he was going to do, did it, and then provided me a receipt.

★★★★★
Verified Reviewer
January 22, 2024

We have enjoyed their service for 15 +/- years. That alone says we have been happy with their services. They have always been willing to address any extra concerns that we have had. Today We had Daylin. He was over the top. BEST EVER!! Very friendly & focused on details. I would hire Daylin in a heartbeat. Happy Customer. James Alexander

★★★★★
January 22, 2024

Daylin was awesome! He was so kind and thorough! I so appreciate that! He was patient with my questions and addressed all my concerns. Thanks Daylin!

★★★★★
January 22, 2024

Daylin serviced my apartment and was a delight to work with! He was asking me how he could go the extra mile, making sure that I felt heard with a problem that I have no control over. I appreciated his smile and love that the glue traps are non-toxic. I love this service!

★★★★★
January 22, 2024

The technician Daylin was very friendly and knowledgeable about the products used. Also very considerate of my schedule. Did a good job.

★★★★★
Verified Reviewer
January 22, 2024

Great service Tyson was really nice, professional, and helpful!

★★★★★
Verified Reviewer
January 22, 2024

Outstanding and attentive. Great service and through which is what you need if youre allergic to wasps and bees like me. Daylin Blackhorse was very caring amd understanding to the situation. He made sure the job was done right the 1st time

★★★★★
Verified Reviewer
January 22, 2024

Amazing! I am so happy i chose to go with Preventative. Daylin was amazing at explaining what services would be provided and was very knowledgeable about the products they would be using. Austin was the person who serviced and I just love the kind of people who work for this company. Well trained, knowledgeable, safe and effective !

★★★★★
January 22, 2024

Spencer came and sprayed our home. He was very professional and kind, he answered all of our questions and was very efficient.

★★★★★
Verified Reviewer
January 22, 2024

Trying out this company with a great referral! Daylin Blackhorse helped me get all the paperwork and most questions worked out. Lady I spoke to on the phone was great as well! Had the first service with Tyler and he did great! They assured me of the guarantee they offer so Im hoping this year is a good one for my lawn!

★★★★★
January 22, 2024

We have used this company for quite a few years and have always been very happy with their service. Spencer helped us this last time and he was very helpful, kind and went above and beyond.

★★★★★
January 22, 2024

I ve been using preventative pest control for a few years now. They come quarterly and in between if needed as well to spray for spiders, ants and wasps. I love working with Daylin Blackhorse. He s extremely friendly and professional and makes sure he addresses all of my concerns. I d recommend this company to anyone looking for a great price, quality service and friendly staff.

★★★★★
January 22, 2024

Preventive does a great job. We used them for years in our old house and used a different company when we moved. We went back to preventive because they do a much better job. Daylin did our last service and was really helpful.

★★★★★
January 22, 2024

Weve used Preventive for a few years now and have always had good experiences. Daylin came most recently and did a great job, was courteous, and really took good care of us.

★★★★★
January 22, 2024

Ive been using Preventive Pest Control for many years. Ive had ant problems recently and although it did take a few visits for them to address the issue, they have been responsive and come out whenever I need them to. Tyson was professional did a good job addressing any the problem.

★★★★★
January 22, 2024

Have used Preventive Pest for about 3 years now. Happy with service- timely communication, free in-between treatments if something found, reasonable price for service. Daylin was our most recent team member to come and provide general pesticide application service. He was professional, carried a conversation with my kiddo (very much appreciated- thank you Daylin), respectful of our space and the fact I was working. Thank you Daylin for your impeccable service!

★★★★★
January 22, 2024

Tyson came out to our house to treat for spiders and wasps. He was extremely professional and efficient! My wife hates to see spiders and asks that our inside window sills get sprayed. Tyson politely did just that and we have seen no pests since. We have used Preventive Pest Control over 6 years now. Amazing service, great quality, and good value. They keep sending sharp technicians like Tyson! I wouldnt go with any other company.

★★★★★
January 22, 2024

Anders Norstrom did a fantastic job explaining everything he was going to do and why concerning the Lawn Care treatment today. He was very professional and straight to the point. I am very happy with this. Daylin Blackhorse did a stellar job explaining everything he was going to do and why concerning pest control. He was very professional and straight to the point. This is how I like to do business.

★★★★★
January 22, 2024

Love preventive!!!! best techs and great service!

★★★★★
January 22, 2024

Ive been a customer with Preventative Pest Control for 4-5 years now. They are great to work with - always professional and thorough with their treatments, and if you continue having issues following a treatment, they are great to come back out and do a re-treatment and no additional cost. Ky just came to my place today and he spent extra care ensuring he treated all areas and removed any wasps nests.

★★★★★
January 22, 2024

Daylin from Preventive Pest Control came and did a very thorough job helping get rid of an ant problem we were having. I would recommend Preventive Pest Control!

★★★★★
January 22, 2024

Spencer did a great job at spraying our house and the trees behind our house!

January 22, 2024

They have ruined my lawn by putting pre emergence on the lawn I am trying to replace. I have repeatedly complained about grubs which they say they treat but I still have grubs eating my flowers. I asked to have service canceled no one has come to check out the problems and have co tinued to treat lawn. Any more service I will not pay the invoice

★★★★★
January 22, 2024

Jared was so nice to make time to come out to our house last minute to treat for ants that showed up over the weekend. I m so grateful he was able to squeeze us in!

★★★★★
January 22, 2024

Jaden Quist from Preventive Pest Control was very helpful and did a great job for us! He was very good and knew what he was doing!! Shauna Black

★★★★★
Verified Reviewer
January 22, 2024

Ive been a happy customer of Preventive Pest Control for over a year now. They are always timely with scheduling my quarterly treatment, and I love that they spray both the outside perimeter and the inside perimeter of my house, as well as coming back if I start seeing pests and need an additional spray before my next quarterly treatment. Every employee of Preventive Pest Control Ive met has been kind and concerned with doing their job well. Special shout-out to Kai who went the extra mile and went into both my attic and my crawl space to lay bait traps - it didnt look easy but he made it happen!

★★★★
Verified Reviewer
January 22, 2024

So far so good. Elm bugs are gone

★★★★★
January 22, 2024

Daylin came and explained everything. Answered all my questions. He let me know when he was on the way and was flexible when I needed to reschedule! He is great to work with.

January 22, 2024

Truck almost ran us over on 33rd, hostile driver. You wont be coming to my house

January 22, 2024

Stay away from this company. They didnt bother to ring my door bell for interior work. They charged $461 for a year. This company works like a Gym, with a membership. They charged me 60% of what was left on our 1 year contract when I called to cancel my services. I had service with another company prior to this company who DID NOT charge me to cancel my service

Verified Reviewer
January 22, 2024

I filled out their online request to be contacted because my boss said he has used them for years but they never contacted me. Real disappointed. Why have the option to be contacted if their not gonna bother? We have several properties. That is a lot of lost potential business.

★★★★★
January 22, 2024

So far happy with their service!

★★★★★
Verified Reviewer
January 22, 2023

We have had a great experience being on a quarterly spray plan with Preventative Pest Control. Their technicians are dependable and friendly and they keep those pesky bugs away, especially those annoying box elder bugs!! They even made an extra trip out to take care of a small ant problem. I would highly recommend them to any business or resident.

★★★★★
January 22, 2023

The technicians are professional and thorough when providing pest control services. I have been extremely happy and will be signing up for Preventive s lawn services

Verified Reviewer
January 22, 2023

They claimed they came on a date and sprayed on a day that it was snowing and wet. Placed exterior bait stations but didnt put bait in them. Do yourself a favor and choose a different company.

January 22, 2023

RED RED FLAG!!!! please save yourself the headache & DO NOT use this company! My husband decided to use it because family referred them. The biggest red flag to me was when they claim to show up & spray while we werent home & left a card saying what was done & I was home!! They didnt service our home at all. We have the employee on camera walking to our door leaving the card & driving away. They did this several times. The biggest indicator of no service being done besides being caught on camera is that the spiders, spider webs, wasps & ants were still around! I told my husband to cancel with them because of this. He did but then some how we still owe them for one more service. Which is laughable because they didnt service our home. Their billing is insane. So my husband tried to work it out with them & in the end began service again with them, & now we are constantly being billed a past amount (for service that was never done) in addition to current service. When we began service again with them it was a zero balance, yet we still get billed a past amount. Just dont waste your money with them. Find another reputable, honest, customer service friendly company. I hate that he even gave them a second chance! Never again.

★★★★★
January 22, 2023

Theyve taken care of our pest control for almost 18 years, our lawn for 3 years and our xmas lights for 4 years now. Brandon (the owner) and staff are always so great to work with, they always go above and beyond with their services and any special requests we might have. I used a lawn care service prior to preventive that didnt do half the job Brandon and his team do. I would recommend Preventive Pest Control because of this and their fair prices.

★★★★★
Verified Reviewer
January 22, 2023

Amazing company

January 22, 2023

They were on time and professional however their product does not work my family has been bitten by spiders spiders several times in the last 3 months theyve been out to spray for spiders 5 times

★★★★★
January 22, 2023

Ammon Not only did he do his job But also took the time to talk about the spiders I have seen in and by my house I really appreciated the extra time and information. Thank you Ammon

January 22, 2023

After being a customer for many years, I have to leave Preventive. They were good @ the service I paid them for, but something has happened. Unbelievable bad service 2022. Preventive charges w/o notice or authorization and failed to do services AFTER Paying In Full for a year. Simply saying We re Sorry for charges AFTER I paid in full for a year or service because Preventive changes rates AFTER payment for a year is simply an unfair business practice? You pay for a service, in full, several months later they increase the price for the service you ALREADY paid for and charge you for the change 10 months later? They claimed they notified all clients. I asked for proof of communication, they searched and cannot find. We re sorry . I paid in full for Tree Service 01.2022. It never happened. They advised me of this in November. We re sorry . What else have they not done that I paid them for? Sorry does not instill, or replace Trust. Never again with Preventive.

Verified Reviewer
January 22, 2023

Preventive has always kinda been the lesser of all evils, but lately they are the WORST. They never show up and when they do they are not on time. They never follow through with their promises or commitments and if you tell them this their attitude is like, oh well, who cares...

★★★★★
January 22, 2022

Preventive is super responsive to their customers! When I called to schedule my appointment, I had to leave a voicemail. I was called back within just a couple minutes - and even got an apology from the receptionist, which was unnecessary but appreciated. They are always punctual and show up when they say they are going to. They are quick and professional, with reasonable pricing too! I really appreciated how friendly Kyle was. It s important to feel comfortable with technicians that come into your home and at no point did it feel like he was a stranger. I definitely recommend these guys!

★★★★★
January 22, 2022

Matt was friendly, listened to my concerns, and was fast. Thanks Matt!

★★★★★
January 22, 2022

The were on time, professional and went the extra mile to make sure I don t have wasps on my patio this summer.

★★★★★
January 22, 2022

Landon has provided great service to us with our pest control. I appreciate his willingness to do the extra and go beyond whenever needed. There have been a few times we have had to have them come between services and it s never been a problem or up charge!

★★★★★
January 22, 2022

Chase W. was extremely helpful getting us set up with lawn care and followed up on our lawn care questions! Great service, love the product they use, highly recommend!

★★★★★
January 22, 2022

They do a very nice job! On time and efficient. Will definitely use them again!

★★★★★
January 22, 2022

They were fast and efficient!! On time and communication was perfect! Appreciate the good care!

★★★★★
January 22, 2022

They are friendly, dependable and knowledgeable

★★★★★
January 22, 2022

Love this company. Those who come by are so kind, and they are especially sensitive to the current happenings around the world. Best part, havent seen spiders since I signed up. Highly recommend. Positive

★★★★★
January 22, 2022

Ive used this company for several years and they continue to provide great service - guaranteed. Theyve treated ants, hornets, spiders, rodents, etc.... I never have ants in my home and very rarely encounter a spider. I got bribed into trying another company for a year (about 3 years ago) and I couldnt wait for that year to be over so I could go back to Preventive.

★★★★★
Verified Reviewer
January 22, 2022

Preventative cured our carpenter ant problem 10 years ago and we havent seen any since! They come out quarterly and always take good care of our home.

★★★★★
January 22, 2022

Have used them for years. They have always done a great job. Today Landon was on time, friendly and did a great job. Listened to our concerns. Like working with this company. Prices are good compared to some that rip you off from high costs. I ve compared lately. Will stay with Preventive Pest!!!!

★★★★★
Verified Reviewer
January 22, 2022

Preventative Pest Control reps are always professional, courteous and responsive to our needs. Would recommend them for sure!!!

★★★★★
January 22, 2022

Bryce was very efficient and answered all of my questions. He was thoughtful and respectful while in my home and hit all the locations I requested. Thank you!!

★★★★★
January 22, 2022

Landon did a great job in helping us with our pest issues.

★★★★★
January 22, 2022

Landon killed it! haha literally killed all of my ants. He was on time, got the job done thoroughly and was nice on top of that. Highly recommend!

★★★★★
January 22, 2022

Landon sprayed my house and I havent seen a single ant. My actually aunt still comes over tho hehe.

★★★★★
Verified Reviewer
January 22, 2022

Landon was very thorough and professional. Anytime we have had an issue with insects or mice, preventive has come right out and address the issue no matter how many times we needed them. We have been customers for about 4 years now and have been happy with them since day one.

★★★★★
January 22, 2022

Amazing service!! Got all the nests out and quick too!

★★★★★
January 22, 2022

Landon did a great job! Very professional and quick! Haven t had any issues since he came and sprayed our house! GREAT SERVICE!

★★★★★
January 22, 2022

Great service provided

★★★★★
January 22, 2022

Preventive is always reliable. I love that they call ahead to remind me they are coming. They always check to see if we want the inside treated as well. If we have any issues in between treatments, they are very willing to come back at no cost.

★★★★★
January 22, 2022

Very good and professional services .Brandon answered all my questions and more. Definitely I ll use your services every year thanks!!!

★★★★★
January 22, 2022

I love Preventive pest . They are outstanding in the quality of work they do , they are always professional and friendly .

★★★★★
January 22, 2022

Very knowledgeable and courteous!!!!!

★★★★★
January 22, 2022

They will come back if you find any problems.

★★★★★
January 22, 2022

Preventive Pest control is great! Their techs are always respectful and friendly and their customer service is awesome!

★★★★★
January 22, 2022

Matt the technician, was very professional he prayed everywhere I was concerned and went above and beyond making sure my ant and spider problem was taking care of they where everywhere.

★★★★★
January 22, 2022

I am excited about using Preventive Pest Control. Braeden come out to my house and he was very respectful and knowledgeable. He went the extra mile with his service :) :) Thanks Braeden!! Services

★★★★★
January 22, 2022

As usual they did a very professional job at a very responsible price. They are the best.

★★★★★
January 22, 2022

They are awesome. They always respond whenever we need them.

January 22, 2022

RED FLAG WARNING that they have to force their customers to continue to do business with them. I paid in advance for the top level of pest control for 1 year. They still billed me EVERY TIME, and Id call in and theyd say they made a mistake. They also committed to spraying both the interior and exterior each time, but they only sprayed the interior once so I still have spiders inside my home. The biggest kicker is that they came and sprayed my home again and billed me $100, but never let me know my year was up (and when they kept billing by mistake when I HAD paid, I didnt realize this service would be out of my prepaid services). I called them so we could work something out but they wouldnt budge an inch: not even a small discount. They offered to either let me sign up again for a year or Id still owe the balance, but theyd waive my finance charge (meaning they wouldnt charge me extra charges on top of this one). I made the mistake of referring a couple people to this money-hungry, poorly managed company. Ill be sure to tell even more people to stay away.

January 22, 2022

Worst things is the agreement promise to do service multiple times one time second time show up and left never came back for service now they collected money i will never hire with collect money agreement

★★★
January 22, 2022

Fixed Christmas light char, so they work again! Thanks for being so prompt!

★★★★★
January 22, 2022

EXCELLENT pest control company. They take care of my house as well as my other commercial properties. I have worked with them for many years. They have always taken care of the pest issues I have had. Highly recommended.

★★★★★
January 22, 2022

They were courteous, friendly and informative. They worked around my schedule.

★★★★★
Verified Reviewer
January 22, 2022

Great pest control, great Christmas lights! Very responsive!

★★★★★
January 22, 2022

We have been using these guys for years. Professional. Fairly priced. Will come out between service calls for touch-ups . Courteous. Highly recommend.

★★★★★
January 22, 2022

We ve had preventative since we moved into our house about 9 years ago and they have been nothing short of spectacular in all aspects: customer service, billing, and most importantly response time. Anytime we need service they are on top of it immediately, even when I asked for some products, they dropped it off immediately the next business day. I would recommend anyone to them and I have to my friends and family.

★★★★★
Verified Reviewer
January 22, 2022

Preventative comes out monthly. They are always on time, and very professional. I definitely recommend their service!

★★★★★
January 22, 2022

These guys do a great job! Highly recommended!

★★★★★
January 22, 2022

Christmas light service was excellent - high quality product, friendly installers.

★★★★★
Verified Reviewer
January 22, 2022

My salesman Alma was exceptional. He was well informed and he kept me up to date. When they came out to perform the service the two technicians were polite and professional.

★★★★★
January 22, 2021

We have been using this company for a couple years. They are always on time to schedule their appointments - luckily or we d forget. Don is always pleasant and kind and professional when making the visit. He is sure to ask if we have any concerns that may need to be addressed.

★★★★★
January 22, 2021

This company did a great job! I was able to schedule service very fast. Don was the person who did our services at our home with in 24 hours of my initial inquiry. He was very prompt and friendly. I was concerned about doing pest control because I am pregnant and we have pets, but during my initial inquiry, setting up the service and when Don came to our home to do the services all my questions where answered. Great local company to work with and our family will continue to use them in the future!

★★
January 22, 2021

They are not really interested in answering your questions to resolve concerns. They try to get you off the phone as soon as possible. When trying to request a different time they disregarded my reason why and did not change the date. I was disappointed with the way the call was handled and my look for another service to treat my home.

★★★★★
Verified Reviewer
January 22, 2021

Couldnt get rid of ants in our house no matter what we tried. After their first visit, we havent seen an ant since.

★★★★★
Verified Reviewer
January 22, 2021

Great company who actually cares!

★★
Verified Reviewer
January 22, 2021

After 3.5 months still finding spiders/bugs in the house & massive anthills outside close to the house...

★★★★★
Verified Reviewer
January 22, 2021

Fair, honest, explains what is needed.

January 22, 2021

They used high pressed and predatory sales techniques to get my wife to sign a contract with them when she called them for a one time service call. This is a company who does not know the meaning of customer-centric service. They only have their best interests in mind. My wife was so pressured she did not feel she could take the time to wait until I was off the phone to discuss it with me. The agent used phrases like: If you dont sign now then I wont get the credit for the sale and you have to sign now before I leave or you wont get this deal and I have to go now to other clients as we are very busy. They should be ashamed of themselves for preying on people with techniques they are not armed to deal with. We have 2 other properties we would have had them help us out with for many years. They lost out on a great possible customer with a propensity to tell other people how he feels about this company.

★★★★★
January 22, 2021

I have used there service and also worked here. They are a great company they go the extra mile for there customers ALL the time! If you are looking for a professional company that can solve you pest issues look no further.

January 22, 2021

They claim they go to your home when you are not there but I have a nest of bees in my previous home and they missed it. Also aunts everywhere and they failed to exterminate those and they went twice for this. I ended up taking care of that by myself; it took me 10 min and 1 spray of Home Defense Insect Killer. They force services on you that you are NOT asking for. They charge for the service but they know they havent done it but guess what, you call to clarify you did not receive the service so they schedule one even if you dont want it. ALL MY SERVICES WERE PAID IM DONE. Someone contacted me recently twice to tell me I missed an appointment and that they were on the area. What area? What appointment? I DONT HAVE A HOUSE my contract is done and I dont have a new house to get services. The guy that called mentioned he was going to put my contract on hold because I have one more service left. THAT IS EXACTLY WHAT THEY TOLD ME LAST TIME. Guess what...I scheduled the last service in the house I sold. NO THANKS I DONT WANT MORE CALLS or SERVICES.. STOP THE HASSLE. My contract is NOT ON HOLD all my contractual obligations were met and my phone is on the DO NOT CALL LIST.

★★★★★
Verified Reviewer
January 22, 2021

Awesome service! Their local!

January 22, 2021

I saw no change in the amount of spiders and earwigs in our home and when I asked for a re-service due to me being unhappy with it they charged me for it as another service. And I also dont recall signing a paper agreeing to a contract especially if Im not even satisfied with the services.

January 22, 2020

Got billed when no service was done. We finished the agreement and then they wanted to start another agreement. Always ask for the days they stated the service was done. I had been doing yard work that day, outside during when they said they had came. Funny, I didnt see anyone outside while I was in the front yard. Always question your bill from them. ALWAYS.

★★★★★
January 22, 2020

Jackson was prompt and polite. He asked me if I had any questions or concerns. When he was spraying my back yard he found some money and gave it to me. Honesty goes a long way!

January 22, 2020

So Dishonest!!! We paid for ONE time spray (didnt sign any contract ) and they are claiming they came out several times, when we were not home and sprayed (which we DID NOT authorize) We have spoken with the sales guy that did the first spray and CEO that says he would fix it but we are still getting bills every month! Then they sent us to collections for a service that WAS NOT done or authorized! Stay away, so dishonest!

★★★★★
January 22, 2020

Best customer service, work performed and a 100% guarantee on service and product!

★★★★★
January 22, 2020

Preventive is great at addressing any areas of my yard or house where Im concerned with pests, and the product itself is great. I dont have to worry about where my kids or pets go after they spray.

★★★★★
January 22, 2020

I m so happy with the service I have received in person and over the phone. An amazing company I plan on using for years to come and would recommend to anyone.

★★★★
Verified Reviewer
January 22, 2020

Great service. Promptly responds to service calls for our lawn needs

★★★★★
January 22, 2020

These folks care. It took a few calls and a small bit of explaining but they came through in the end. I dont typically give many second chances this team earned my business back. Many thanks to the tech at my house and the man behind the scenes that made it all happen. I will say that I should have been more involved from the start. Once they understood my concerns we were off and running. A lot to what seems like a simple service. Ask questions!

★★★★★
January 22, 2020

The Technicians really listen and care about my pest problems! Do a fantastic job at taking care of the problems! Jake-Rey is a fantastic tech! 10/10

★★★★★
January 22, 2020

Techs are nice and professional. I called in between my regular visits because I was having an ant problem. They came out the next day and were helpful and accommodating.

★★★★
Verified Reviewer
January 22, 2020

On time

January 22, 2020

We had them for a couple years they had the ants at bay for a while. We had them come out over and over again and couldnt fully get rid of them they glopped some poison on the walls and left it there to ruin the paint and streak down . We had lawn with them too. On our last application, our lawn started dying when they came out for ants I asked them about it dying and they said we needed to water it more. We did as they instructed and it was still dying I had another company come out to look at it and within minutes he giagnosed grubs and had it treated. Sure enough, the lawn is coming back . They seem to do the minimum required to be done with the appointment. I called to cancel an appointment as they had been to our house 2 or 3 days prior for the ants and it wouldnt do any good to come back that soon and I hadnt seen any ants since then. I let them know at the same time that I wouldnt be renewing and that I wanted to cancel the lawn immediately. They sent me to cancellations (which I thought was weird since I still had prepaid pest for a short while). They canceled the whole account, apparently issuing a refund for the last quarter that I had prepaid without informing me that was what they were canceling. I called them today as I have ants COVERING my kitchen sink and to have them come out to treat as they should (according to what I understood at the time) be under contract. The agent told me that they couldnt come out as we were no longer customers with them. I was confused and after digging with her and getting transferred to the previous agent that canceled my account, I found out that they had not only canceled the lawn and the appointment, but canceled my entire amount and issued a refund for the last prepaid quarter. She lied to my husband about what I asked for (even though he was there for the conversation and heard himself what I asked for) and in the end were just hung up as there was no use to continuing the conversation with someone who clearly just changed her entire attitude and story when she talked to him. I would NEVER recommend these people to anyone again.

★★★★★
January 22, 2020

They work with your needs. Do great work. Dependable thorough and priced just right

★★★★★
January 22, 2020

Tech was great. Sprayed all areas . Nice office staff

★★★★★
January 22, 2020

Great people that do a good job

★★★★★
January 22, 2020

Very good service that my family and I always receive

★★★★★
Verified Reviewer
January 22, 2020

We have used Preventative Pest Control in the Past. We recently began the service at our new home due to noticing a difference in going with out. Spiders are amazing creatures. Just unwelcome at our home. I was once bitten by a Black Widow in my previous back yard. My health suffered greatly although I live a great life. I won t take that chance again. Preventative pest control helps keep my Family and my pets healthy.

★★★★★
Verified Reviewer
January 22, 2020

We LOVE Preventative Pest Control!! We bought an older home that had not been properly cared for, and we were killing between 1-3 spiders/bugs a day. Not anymore!! With Preventative Pest Control our bug problems are eliminated, not to mention the threat of mice and other pests. Best part? They come respray for free if even a single ant makes a reappearance! Every interaction weve had with their service workers has been friendly, professional and thorough. We will never trust another service! 5 stars for sure! Special shout out to workers Ryan and Collin for going above and beyond!

★★★★★
January 22, 2020

Gordon does an amazing job. He takes his time he cleans out the eaves and he makes sure that we are well protected. So happy we went back to preventative pest control.

★★★★★
January 22, 2020

We ve worked with preventive for several years. Today they serviced our house in between services and they did a fabulous job. Dawn was our guy and he has such great customer service! Thank you!

★★★★★
January 22, 2020

We have been very impressed with the service from Preventive Pest Control. They are kind, helpful and make sure that you are satisfied with the services they provide. And their product has been 100% effective inside and outside our home.

★★★★★
January 22, 2020

Dawn services my area and is very professional and thorough. I never need retreats with this company. Highly recommend preventive pest control!

★★★★★
January 22, 2019

Brandon Poole was Very easy to talk to. To explain my situation. We set a time for Treatment of the Termites. His guys showed up as promised and got the job done. I would Highly Recommend Preventive Pest Control. It was a Great Experience.

★★★★★
January 22, 2019

I own a property maintenance company and have multiple properties and preventive pest control handled my gofer problem quick and very professional. I plan on using their services on other properties in the future. Good job!

★★★★★
Verified Reviewer
January 22, 2019

Best service weve ever had in this industry! They really care about what BUGS us!!!

★★★★★
Verified Reviewer
January 22, 2019

Friendly knowledge staff. They always go above and beyond!

★★★★★
January 22, 2019

Your company is easy to work with. You are always helpful in scheduling and the techs that come are friendly and professional. Plus, I rarely see any bugs or Thankfully!!

★★★★★
January 22, 2019

This business has great customer service. The tech and the person answering my calls answered all my questions. I needed a follow up because a mouse refused to leave and they had someone out the next day. Fair pricing and I appreciate the reminder calls and texts. Life is busy. The mouse is gone.

★★★★★
Verified Reviewer
January 22, 2019

Prompt , positive response to my pest problem. Staying with it until problem is solved.

★★★★★
Verified Reviewer
January 22, 2019

Reliable, no hassle, and a great staff that s always friendly and helpful

★★★★★
January 22, 2019

Every time they have come out, they have been very nice, and respectful. Also, very understanding to what I want and dont want sprayed. They have always been very knowledgeable about their product, and knew exactly what to do to keep Little Critters out. They always seem to go the extra mile, to give our home the best service. Thank you!

★★★★★
January 22, 2019

Eric did a fantastic job! I will recommend him to all my friends, and family!!

★★★★★
January 22, 2019

These folks do a great job! They have protected our home for 7 years and have always been courteous and helpful. If there are pests found between treatments they will come back and spray at no additional charge. They even took care of our ants over the summer. Great service.

★★★★★
January 22, 2019

Jordin from Preventive came and was just a fabulous person. Listened to all my concerns and was very responsive to my request for my rat problem. I am so glad I got your mailer and called. Signed up for a full year of service. Great job Prevenitive for hiring such caring people. Courtney in the office has great people skills, very pleasant to talk to!

★★★★★
Verified Reviewer
January 22, 2019

Very good at communicating when they will come and if I need to reschedule they are very flexible.

January 22, 2019

Their bed bug treatment simply doesnt work. They came out and treated probably a total of 6 times until we had to just go with a different company.

★★★★★
January 22, 2019

After 3 years of trying to get rid of the horrid ants inside and outside our home, I finally talked my husband into paying for a professional service. It has been worth EVERY.SINGLE.PENNY! I have only WONDERFUL things to say about this company and it s employees! They re always on time, do a thorough job, and go beyond what s expected. The technicians are professional and kind. But besides all that, our ant problem (inside and out) has been taken care of. Their customer service always returns my phone calls promptly if I have left a message. They are so friendly and always willing to make the situation right. Honestly, hiring them is one of my most valued purchases!

Verified Reviewer
January 22, 2019

Rude people

★★★★★
January 22, 2019

Helpful, fast service.

★★★★
January 22, 2019

The customer service here is spot on. We moved into an old house that was infested with small brown spiders. The initial services unfortunately did not rid the house of all of them. However after I called a week after and told them Id seen one since, they sent a technician THE SAME DAY to come spray again free of charge. It was no hassle at all and everyone was super friendly. Top of the line people.

★★★★★
January 22, 2019

When there is a problem with bugs and its not part of the scheduled maintenance you come and take care of it. Customer service is wonderful.

★★★★★
January 22, 2019

Since using their for over three years I have had no spiders or other pest. The men who come to spray are polite and professional. I highly recommend them.

★★★★
January 22, 2019

Our tech was awesome and they did a great job!

★★★★★
January 22, 2019

Very friendly, professional, knowledgeable employees. I love that they schedule a time and call when they are coming.

★★★★★
January 22, 2019

The rep did a great job. He sprayed each of my concerns well!! He made sure that I the customer was pleased. He gave me all the info I needed to see that my home was protected. He sprayed every spot I felt concerned about. He just did a great job!! Thanks. Laura Roberts

★★★★★
January 22, 2019

Very positive experience with preventive pest control, we will recommend them to others.

★★★★★
January 22, 2019

Great service guys who are always incredibly friendly and go the extra mile. Very pleased with my long time service with this company! And it works. No bugs here!!

★★★★★
January 22, 2019

I just had a question about a bug I saw and they were SO helpful! Stayed on the phone while I sent them a picture and gave me peace of mind that it wasn t a big deal! I m so grateful!

★★★★★
January 22, 2019

These guys have been great at addressing our bug issues:) they are great at communication and have been consistent with our services.

★★★★★
Verified Reviewer
January 22, 2019

We have had hundreds of wasps in our sand box for a few years. Preventative came four times trying different things to get rid of them. Finally tilled the whole sandbox then treated it!! My grandkids can finally play there! I really appreciate all the hard Work, research and effort that went into solving my problem. And at no extra charge!! When we see spiders in the house, I call and they come! Very reliable. Ask for Tanner Popp, her will really go the extra mile to take care of you.

Verified Reviewer
January 22, 2019

BEWARE OF THIS COMPANY I ALSO HAVE PROOF THAT THEY FALSE ADVERTISED THE PHOTO IS BELOW WHEN IT SAYS SAME DAY SERVICE GURANTEED BUT THEY TOLD ME THEY CANT COME OUT WHEN THEY HAVE TO SINCE IT SAYS THAT. I got a mailer from Preventive Pest Control I called them today August 02 2018, The owner was rude and didnt care the flyer says Same day Service guaranteed which when we asked them to come out today they told us no ones available when the mailer says same day service which means they have to come out today and the day that you call which would be August 02 2018. Since thats when we asked them to come out. The owner is rude and doesnt care about costumers and dont care about his business when we talked to him.

★★★★★
January 22, 2019

I ve had preventive service for a few years now, they are very dependable they always contact me ahead of any visit to see if I would like them to treat the inside of the house. I would recommend them to without hesitation.

★★★★★
January 22, 2019

I have been with preventive for a number of years due to their results and the professionalism of their personnel. A week ago they returned and I was introduced to a new represntative, Oz. He was friendly , knowledgeable and set a new standard for customer service and efficiency. Were I still in the business of service excellence, I would have hired Oz on the spot so, he gets my highest regard and 5 stars.

★★★★★
January 22, 2019

The men that come out to do the spraying have been very nice and thorough. After they spray and you knowtice any bugs they will come out and spray for free.

★★★★★
January 22, 2019

Prompt scheduling and service and good communication and feedback.

★★★★★
January 22, 2019

We dont have bugs and spiders in our house when we use Preventive

★★★★★
Verified Reviewer
January 22, 2019

A friend recommended these guys to install our outdoor Christmas lights. I m very happy I did. Every person I talked to from the customer service rep. on the phone to the guys who came to install the lights were very friendly and courteous. They showed up on time for my appointment and finished up quickly, with no mess. My lights are bright LEDs and evenly spaced. Plus they will come in the next week to take the lights down and box them up. They look great and it s nice to not have to worry about them.

★★★★★
Verified Reviewer
January 22, 2018

We went all winter without seeing spiders inside. We had a major ant infestation a year and a half ago and Ive seen about a dozen in the house so far this spring. Such a HUGE difference! The people who come are always friendly and knowledgeable and willing to help however they can.

★★★★★
January 22, 2018

Ive worked with Preventative peat care for years and they always take care of any issues I have with pests in a timely and efficient manner.

★★★★★
January 22, 2018

Trusted, easy to work with and my yard has never looked better

★★★★★
January 22, 2018

We always get great service with Preventive. The employees are always friendly & courteous too. Overall just a great company to work with!

★★★★★
January 22, 2018

Efficiency and courtesy always. Very satisfied. Thank you

★★★★★
January 22, 2018

Preventive pest control does a great job. They spray where I want them to and if I see bugs later, which happens infrequently if I have them skip inside, they will come back. We had an infestation of mice, spiders and box elder bugs when we moved into our house and it is now under control.

★★★★★
January 22, 2018

Friendly, complete, detailed, reasonably priced, quick response, etc. Very pleased. Thanks Ted

★★★★★
January 22, 2018

I have had nothing but the best service. I highly recommended them.

★★★★★
January 22, 2018

Your customer service is superb! My home doesnt have spiders or ants and if It does, you schedule a time to come out and take care of it. My favorite reason I choose you is the non toxic chemicals you use.

★★★★★
January 22, 2018

We have tried a few pest controls, when we started with preventative we had thousands of volls in our backyard and our grass look terrible we had spiders crickets and stinkbugs like polkadots on my house when they came within a month the problem was more than halfway controlled we have Not tried another pest control because our problem is solved as long as we stay on it we have absolutely no problems, I would recommend them to anyone

★★★★★
January 22, 2018

Great service! I used to think that killing a spider or two everyday was normal. I called Preventive Pest Control when we started getting more spiders but huge black widows and some insect from Mars that had me screaming bloody murder. I havent seen creepy crawlers in months. I now walk into every room fully confident of not having to kill something. Staff is friendly and flexible.

★★★★★
January 22, 2018

On time, friendly, professional and visually presentable techs. They are thorough and address any issues I have; they have a solution for any pest problem. I have been using them for years and consequently, I have had no unwanted crawlers in my home or garage. I would highly recommend their services.

★★★★★
Verified Reviewer
January 22, 2018

Happy with the service and the owner is a great guy.

★★★★★
January 22, 2018

Great job. Very thorough. Put up with my little dog.

★★★★★
January 22, 2018

Brandon and the staff at Preventive pest control are amazing. They have great integrity and give great service. Their lawn care is top notch, no worries about when to fertilize, they have you covered

★★★★★
January 22, 2018

Weve used Preventive Pest Control for several years and are completely satisfied!!! They are wonderful and extremely professional. I own a property management company and they are so good that I use them on several of the rental properties. They are quick to respond and always let us know when to expect them. They come back if ever necessary. THEY ARE AWESOME!!!!!

★★★★★
January 22, 2018

This company does what they say theyre going to do when they say theyre going to do it. I was with another pest control company before moving to preventive. Im glad I made the switch. Now I have better results, a predictable expense and timely service.

★★★★★
January 22, 2018

Great company to work with and flexible to my schedule

★★★★★
January 22, 2018

Great service...clean and polite service people!

★★★★★
Verified Reviewer
January 22, 2018

We decided to call the professionals after seeing several large spiders in our little kids rooms, and have a significant mouse problem in the chicken coop. Preventive is professional, knowledgeable, prompt, and friendly. They were able to help us figure out a safe way to take care of the mice in the chicken coop without harming the chickens, which I am happy to say the mice are gone! Thanks, Preventive!

★★★★★
Verified Reviewer
January 22, 2018

Very easy to deal with, friendly service

★★★★★
January 22, 2018

They are so nice and make sure Im satisfied with their work and they work with me on any appointments I have.they are fantastic

★★★★★
January 22, 2018

I absolutely loved our last technician. :) They are all great but this last guy was so fun and friendly! Honesty though, we have always had great techs coming out!! We always have great results with your company! We have used many others and your products are definitely the best.

★★★★★
January 22, 2018

My yard looks awesome after I and others failed to make it look green and weed free. My house also has no bugs which makes my wife happy. Thank you for your services.

★★★★★
January 22, 2018

They are always great when they come by. However, the ants dont like them. They seem to scatter and die when they show up. Anyhow, great service. I have pest control people come around on a weekly basis trying to get me to transfer but I dont. I tell them that I am completely satisfied with the people who Im with and I am not interested in what they have to offer.

★★★★★
January 22, 2018

Great service. Guys always friendly. Reliable. Come back in reasonable period of time if issues between service appointments.. Decent quarterly fee. Treated wasp issue & voles as well.

★★★★★
January 22, 2018

Everything you could want from your Pest Contol company. Good communications, keeps track of when my home needs a certain treatment, and they are thorough. What else could you ask for???? These are the guys to get!!!

★★★★★
January 22, 2018

We had recently switched to another pest control service because they offered a lower price. They were awful! They would reschedule us without even asking and never even showed up once in our three months with them. When I came crawling back like the bugs you kill, Taylor was an amazing rep to talk to!!! You guys not only scheduled us way faster than when they could come but you called back and ended up coming THAT DAY within a half an hour with a very kind pest-control agent. His name was Dave and he was personable with my kids got the job done quickly and was awesome! Taylor even scheduled another free visit a week after Dave came to make sure everything was going well. We had never known what another company was like because Preventive was the first one we had ever tried. Looking back, I see that we already were recovering TOP notch service and shouldnt have left. We wont leave you guys ever again! Unless we move Can you please move with us?

★★★★★
January 22, 2018

Preventive has been a great pest control company for us! We would definitely recommend them! They have friendly techs and customer service. They also want your wants and needs met! Thanks for getting rid of all my pesty bugs and spiders! Also when we got back in town we had a nasty mice problem and one of the techs came out to show us areas they might be getting in, he put out traps and a couple bate stations! No more nasty !

★★★
January 22, 2018

UPDATE: Although I am not 100% convinced to stay with your company, I am however very impressed with the senior tech that came. His name is Brandon (lost the card with his last name). Turns out he is a neighbor and he was very thorough. Either thats due to dealing with me not being happy or he really got the job done this time. Im not impressed with the previous tech and his half done job. Brandon on the other hand is welcome back any time. The spider issue has now been taken care of and I havent had to kill any since his visit. We are finding dead bodies and Id rather clean up 100 of those than finding live ones on the walls. Thank you for making things right. I plan on sticking out this contract and if things continue to be great with Brandon I will stay. We did not chose this company, we were forced to accept their terrible service when they bought out Sage. The cancellation fee is ridiculous when we did not choose to have their services. They have been to my house to treat twice and I am still finding live spiders. Im not happy. Their tech does not do what you request and and after two treatments youd think things would improve and they havent. I cant wait to find a trustable and reliable company like I had before. I do not recommend this company to anyone. Waste of money when I am doing the work myself. And because of the buy out we lost services that were previously offered. Therefore costing me even more to order them or do them myself.

★★★★★
January 22, 2018

The best, year after year super professional and always willing to work with you no matter the problem

★★★★★
January 22, 2018

Love them, and their customer service!

★★★★★
January 22, 2018

Just had my first services for both lawn care and Pest Control. The Pest Control Tech (Addison) was great and explained how everything works and what I could expect. I would highly recommend.

★★★★★
January 22, 2018

I have been using Preventive for around 2 years and have been pleased and they have met my expectations. Recently I had a new bug show up that I thought was termites. Of course I freaked and jumped on the phone with them. They sent someone to my home FOR FREE to evaluate at which point he told me I did not have termites and he would look into what the actual bug was with no additional charge. They came back out and sprayed my property again at no additional cost to try and treat the problem while they worked to figure it out. After a few more days and a few pictures of the pests I received a very informative e-mail letting me know what the insect was and what I could also do to prevent them from spreading. A harmless little thing called a springtail that is attracted to moisture. Back to how great they are. The ladies on the phone were very prompt on getting someone to my house to evaluate, the inpectors that have come out have been so pleasant, and the e-mails extremely professional. I am sure they were tired of hearing form me however they never stopped listening to my concerns and addressing them with me. I believe so much in this company, their product, and employees to handle my property with sincere care. Update***Still pleased. Today a young man named Jordan stopped by and was very thorough and knowledgeable. What a great company.

★★★★★
January 22, 2018

My lawn was dying. We werent sure why. We called other companies to help. No one did until we had preventive pest help. Now our lawn is greener and prettier than its ever been! They are the best!

★★★★★
Verified Reviewer
January 22, 2018

Excellent, personable and friendly customer service that are head and shoulders above that offered by their competitors (which I have tried). As if that wasnt enough, Preventive is also just plain more effective! The spiders are well and truly dead now. I can t say enough good things about Preventive.

★★★★★
January 22, 2018

Very professional and knowledgeable staff

★★★★★
January 22, 2018

I was nervous about having a pest control company come to my house because I have lots of little kids. I talked with Courtney here and she was very knowledgeable and eased my fears. We were dealing with black widows and the man who came to my house to treat was very friendly. He was thorough and also listened to my concerns. I think his name was Dave? I definitely recommend this company.

★★★★★
January 22, 2018

I had the best technician William Brewer! Was very patient in answering my questions and explained all the details to me. He has the best customer service i have ever seen. The prices are also great and affordable. Will be dealing with preventive for a long time.

★★★★★
January 22, 2018

Preventive is great. We have a really old house and when we moved in it was infested with poisonous spiders. We called preventive immediately they have kept the house under control for us ever since. Great customer service as well.

January 22, 2018

Dont waste your money on this. First time my house got sprayed the tech was there for less than 2 minutes. When done, he told me to sign a paper that was said to be a receipt but ended up being a contract. I called in to cancel the next visit and said I would call to reschedule it but the guy came to my house anyway and according to my husband who was home it was only outside and lasted for less than two minutes AGAIN. I get home and there was a note saying I owe 80 dollars for the service so I called in and the receptionist told me I never canceled the appointment and that I would either have to pay 192 dollars to cancel my account or pay the 80 dollars for the 2 minute service. I would gladly pay for all appointments if I felt like they were effective but right now I just feel like I was scamed.

★★★★★
January 22, 2018

Preventive Pest Control is great. I love that they brushed the spider nest off the eves of the house. My daughter is so happy we aren t seeing spiders.

★★★★★
January 22, 2017

Preventive Pest Control has been taking care of my lawn and spiders, and wasps for approximately the past 10 years. I have been extremely pleased with their service. My grass has never looked better, and they rid my place of the wasps that tend to hover in the corners of my wood deck. They keep my downstairs and upstairs free of spiders and any other critters that might find themselves in my house. They are an excellent company of integrity and I am very grateful for all they do.

★★★★★
January 22, 2017

I have been so impressed with Preventive Pest Control! Not only are they thorough, knowledgeable and honest, but they provide a level of customer service that is difficult to find these days. Anytime I have had questions or concerns, the technicians and office staff have been helpful, respectful, and willing to do whatever it takes to address my concerns. The office manager, Russ , has been particularly helpful. I have referred this company to many family and friends who have all had similar experiences. If you are looking for pest control or lawn fertilization, this is the company you want!

★★★★★
January 22, 2017

Preventive Pest Control has been great to work with! We had used them for years, then moved to a new home and had a salesman come to our home and we used this other company for a few months, until it was obvious they werent as good as Preventative Pest. We quickly changed back and dont see all the bugs like we used to. We even had a weird situation with pill bugs (potato bugs) all over our home and getting in the house and Preventative Pest came out on 2 additional services to help get them under control for no extra charge. Great company to work with and do a great job!

★★★★★
Verified Reviewer
January 22, 2017

Flexible in schedule and they do a great job.

★★★★
January 22, 2017

No Bugs!!

★★★★★
January 22, 2017

Ive been using Preventive Pest Control for many years and am very happy with their service. They do pest control, fertilization, and lawn aeration. Friendly people, good service, and competitive rates.

★★★★
January 22, 2017

Very please with their services and quick response to my request.

★★★★★
Verified Reviewer
January 22, 2017

Their service has always been top-notch. From standard sprays to rodent control, I can always count on Preventive to hit a home run. Spiders have been a huge issue for us after buying this new house, but Preventive has that covered! By far, the best in Utah County!

★★★★★
January 22, 2017

The service has met all of my expectations and when I have had new issues arise between scheduled service calls, they have been very responsive to my requests.

★★★★★
January 22, 2017

Great customer service. They are always helpful and reliable.

★★★★★
January 22, 2017

The service has been excellent.

★★★★★
January 22, 2017

This company does a great job and provides very timely service. We use them again and again for our rentals. I recommend them to anyone I can!

★★★★★
January 22, 2017

Preventative pest has been amazing and so awesome to work with. They are prompt and have great communication. They have been so nice to our family have helped take care of home and soon our lawn! Thanks guys you are the best! We plan on being a customer with u guys forever!

★★★★★
January 22, 2017

I love the services I get. I never have had any problems with them. I call and they come out no questions asked. I love these guys and would recommend to anyone

★★★★★
January 22, 2017

This company does fantastic work. They show up when they say they will and do a thorough job. Employees are pleasant and professional. We will continue to use their service and refer others to them.

★★★★★
January 22, 2017

Preventives technicians are dependable, friendly, informative and a pleasure to work with. We highly recommend Preventive Pest Control!

★★★★
January 22, 2017

Very timely with service and accommodating if something needs changed. Techs and Managment seem to care and have food follow through.

★★★★★
January 22, 2017

Preventive Pest Control is awesome! They do great work, keep promises and they are a fair price. I live near Utah Lake and so we have lots of bugs and spiders. Since Preventive came in I have not seen a single Spider in over a year in my house! Thank you to Tony who introduced me to Preventive

★★★★
January 22, 2017

I just did this in the last step.

★★★★★
January 22, 2017

The workers have been professional and timely. I appreciate that even though theyve given me a 2 hour window of time to expect them, they often call just before showing up. I also appreciate the flexibility of paying the service technician or contacting the home office to pay over the phone. Lastly, I appreciate their return service in the middle of a quarter of a problem arises or just needs a second observation

★★★★★
January 22, 2017

Good job! Thanks for going the extra mile in treating back along the fence. Honestly, havent seen a spider in months...

★★★★★
January 22, 2017

PPC came right out and took care of our problem. They also gave us tips to avoid problems in the future.

★★★★★
January 22, 2017

Amazing customer service. Friendly technicians who are always on time. Great company to do business with.

★★★★★
January 22, 2017

great service, I have been using Preventive Pest Control for many years. I recommend them to everyone who needs safe pest control.

★★★★★
January 22, 2017

Regular service without requests is very helpful to people who lose track of time. Courteous service personnel are always a plus. Effective external treatments are much appreciated, keeping interior of house free of pests.

★★★★★
Verified Reviewer
January 22, 2017

I have nothing but a postivie experience with the Preventive team. They have great customer service and the treatments work. Its been safe for my two dogs and if I do see a pest, they come back at no charge. Its a great service and they are definitely a reliable company.

★★★★★
January 22, 2017

IT WAS VERY GOOD THANK YOU

★★★★★
January 22, 2017

Great customer service. They are always so polite when they come to spray the house. They are also always willing to come spray again free of charge if I notice any pests after a spray treatment.

★★★★★
January 22, 2017

Thank you for the good work you do. We have been pest-free since using your service. You eveven took care of our place in March while we were on vacation. We look forward to your excellent service in the future.

★★★★
Verified Reviewer
January 22, 2017

I was happy with the service, but I didnt like being locked in for a year. It was also a lot of money per treatment. We went with a less expensive company after our contract expired. I was equally happy with them.

★★★★★
January 22, 2017

Had bugs, now I dont. Would hire again.

★★★★★
January 22, 2017

Great customer service, excellent communication, and great price. Customer service is excellent and always exceeds our expectations. We love having a pest free home and yard. Highly recommend!

★★★★★
January 22, 2017

Ive been using preventive pest control for along time and they have been great. Brennan came out on my last service and did great, he spent extra time make sure all the hornet nest around my house were gone and sprayed extra in that area. Thanks!

★★★★★
January 22, 2017

Sarah and Dave S are the best..thank you Preventive for having great folks work for you.

★★★★★
January 22, 2017

Fast friendly service. Havent had any ants in my house since I started using their services

★★★★
Verified Reviewer
January 22, 2017

Easy to work with and good price.

★★★★★
January 22, 2017

Preventative Pest Control has been fantastic to work with. Customer service is top-notch. They are very patient and will to work with my busy schedule.

★★★★★
January 22, 2017

Significantly exceeded my expectations so far!

January 22, 2017

Oh my, please dont waste your money. Weve had more spiders in and around our home after their service, its ridiculous. When I phoned to complain about this, the girl on the other end explained that this is supposed to happen and that their product sends the spiders out of their hiding places. Well hey, since I have insane arachnophobia, this would have been great to know. However, when they sent their tech out for our initial meeting, he couldnt tell me a thing about their product, if it was safe for the honey bees we have planted certain plants for, or what to expect in the coming days after they spray. They also didnt come do a follow up, just their quarterly spray. I get that they said theyll come out if theres ever a problem but honest to goodness if I phoned every time there was a problem theyd start to be as annoyed with me as I am with them. If it wasnt so expensive to cancel, wed have done it a while ago. Moral of this exhaustive post, go buy your own pest spray at your local hardware store and save yourself money AND! As an added bonus, itll probably work! Thats what well be doing when our contract expires.

★★★★★
January 22, 2016

Weve had the best experience with their employee Dave S. He was very informative, quick, and thorough. I had two bugs he didnt know what they were, he took a sample back to the office and called me first thing the next morning to personally tell me what they were. Awesome sauce. I had three other workers who had come before him, and they didnt know. I appreciated that he took the time to explain what was going on. Ive requested him for each service.

January 22, 2016

Miscommunication was the problem. Told by the door to door salesman that service tech would be there at 8:30. Called company at about 9:00 and talked with Rachel, who said she would find out where the tech was. Called right back (good on Rachel) with information that the tech said he was in heavy traffic, but was on his way. By 9:45, no tech, and had to cancel the appointment. First chance to make a good impression failed. Second chance was a call to the company and spoke to Russ. He was happy to reschedule, but then I would be past the 3 day initial cancellation period. I suggested that I reschedule, and if there was still a problem that I could cancel the contract. Russ said yes, but then I would be charged $159 for the service. Failed at second chance, so decided to cancel the contract. Many good reviews, am disappointed that I was not similarly impressed.

★★★★★
January 22, 2016

After the initial treatment...I wasnt going to renew Preventive as the first treatment lasted maybe 10 minutes...was concerned if it was detailed enough...we did have an improvement in the spiders and pests...but just couldnt believe that in that brief time he could have gotten everywhere. We started having spiders come again, but not as many. After today with the second treatment when Brandon K. was the rep that did the treatment...he took quite a bit of time to do a very detailed job...very personable and very attentive to ensuring that every nook and cranny was treated. Asked me any place that may need extra attention. I am convinced we will even have a complete eradication of all those spiders we had...I did it for years myself with store pesticide but fired myself as it really never got rid of them completely...but in just a short few months there is a huge difference. And after the detailed treatment today, I am sure they will be completely gone. Thanks to Brandon, Ill stay with Preventive Pest Control!

★★★★★
January 22, 2016

They do great work. David S. does a gret job as a tech! Preventtive is responsive and flexible. Not only did they get the wasp nest way up in the gable (which the other guys couldnt get to) but they also work to get rid of voles!

★★★★★
January 22, 2016

A year ago I had a problem with rats--really large rats! I had another company come and their methods didnt work at all. So I called Preventive Pest Control and they were at my house the next day. The rat problem was handled and the only thing I find now are dead rats. Each time I think the rats are back, I call Preventive and they are at my home right away to take care of the problem. They have taken care of ants and voles and other garden critters. I appreciate that they work with my schedule and have been as accommodating as if I were their only client. Kudos to Preventive Pest Control.

★★★★★
Verified Reviewer
January 22, 2015

Reasonable price for this service. They not only do pest control, but they also do lawn fertilization and weed control. My yard hasnt looked this good in years!

★★★★★
January 22, 2015

I have been a customer for several years and have always been happy with my service. I always have servicemen who are willing to put fourth good effort. Ive never been more impressed with a pest control company than Ive been with Preventive. They listen as I explain the areas of concern, and then go right to work. They work fast and hard the entire time. Their workers maintain body language of someone who is serious about their job and want to make every moment count. As a business owner myself, I want my employees making this kind of impression. The consumer always wants to feel like they are getting hard work for a fair price. Preventive more than meets my expectation in making me feel that way.

★★★★★
January 22, 2015

We are so glad we found a pest control company that knows how to treat for flies in and around our horse barn. Controlling the flies in the barn has also proven effective in controlling flies in the house. We are so pleased with Preventatives service, professionalism, and response time in addressing our needs.

January 22, 2015

We didnt actually hire this company, so maybe wed have a positive review if we had decided to sign up for their program. We called several companies to get price comparisons for dealing with our mouse problem, and because of the weekend and holiday we called this company three times (over 4 days). Each time we got a different price quote for different plans and were not given the option for another plan. This, and the description of what the technician would do (seemingly the least effective of all the companies weve called) made us decide against going with them. Maybe a better fit for people who are willing to pay whatever for ongoing control of bugs? Edited: Within an hour of posting this review Brandon called me to explain that the after-hours person (who we talked to on a Saturday) gives the standard price ($100 over the lowest estimate we were given) and the girls in the office (because apparently Brandon thinks hes a Mad Men character) are able to give bigger discounts. The two discounted prices we were given were $20 apart (for each bi-monthly visit). Readers, I recommend calling twice a day for 5 days to compare discounts before getting locked in to their program (or go somewhere else if you dont have time for that).

★★★★
January 22, 2014

When I had a wasp nest in a tree in my back yard, I was concerned for my family and pets. I called and they came the next day with a techician the had the right protective gear. Unlike some reality TV actors! He removed the nest and just left the bill under my door mat. If you have pest this is the company to call.

★★★★★
January 22, 2014

Weve worked with Preventive for more than 4 years now and often refer them to our friends and family. The bugs stay away and our lawn looks amazing. Their service technicians are friendly and thorough. If weve ever had a problem with wasps or spiders they have come right out every time.

★★★★★
January 22, 2014

We signed up for service last fall with Preventive Pest Control and we soon had the greenest lawns on the street and no creepy crawlies in our basement! Weve been very pleased so far with our first year of service!