Marty's Landscaping in Des Plaines

Marty & his son Mike did some design work for us and then planted some easy to maintain plants, ornamental grass and a beautiful weeping cherry tree (our main request). They went an extra step and pruned another tree we already had and did a cleanup of the area to really make it shine. We just love this area of our home now. Great family & work at a reasonable price. Thank you!

Always above and beyond expectations amd contract agreements.

Saw these guys pulling a trailer flying down the turnpike going 85mph in the middle of the night with no trailer brakes. If they landscape like they drive they DEFINITELY get stuff done. And the trophy goes too...

My wife and I purchased our very first home this past September and we needed a complete overhaul of our lawn. We needed existing grass removed, land leveled, underground drainage installed, new sod laid, etc. We were recommended to Marty’s Landscaping, and we have no clue why…they should not be in the landscaping business. They have ruined our home, and what should be one of the most enjoyable experiences in our lives. We spent a good deal of money with them, and it has all been a waste. We no longer can move forward with other projects to make our first home ours, we now have to spend our savings to fix what they have done. The only positive is that they were quick to come out for a free estimate. That is it, no other positives. Horrible, horrible, horrible communication. We were eager to have this start but we were left wondering when. They are terrible with returning phone calls, so we were just left in the unknown. When they finally did show, they didn’t not communicate a timeline of the project. As time progressed the yard started to take shape. They didn’t show for a few days so we had to call multiple times to ask if they thought they were finished, as there were areas that still needed attended to. Finally we got to assume it was finished, as it appeared the new sod was laid everywhere. This is our first home, our first lawn, and they gave us no advice or direction from here. Only one time during this process did they reach out with any semblance of advice, and it was to ask if we could water the different areas of the lawn for 20 minutes each this particular night. When a customer pays as much as they do for this type of service, you would think they would invest in some customer service skills. They did say they would be out twice over the first 30 days to maintain the lawn by mowing, edging, etc., how nice. They still have not showed and it has been two weeks since completion. We had received quite a bit of rain during this process, but we noticed the new sod had turned brown within 2 days of job completion. We called several times before getting a call back, and let them know about this. It is clearly unacceptable to pay for a complete overhaul of a lawn and have the grass go dead after 2 days. Marty said it could be that the sod is not attaching, not enough dirt, etc. It took several back and forth attempts before finally someone apparently came over to check the situation. My wife and I both work during the day, so we are typically not around for anything that has been happening in our yard. They could clearly see something was wrong, as 75% or more of yard showed partial browning or looked completely dead. They told us not to worry and that they would take care of it, they had to talk with the supplier of the sod. Did I mention that we already had paid cash for this job? There was no incentive for Marty to make things right, and it took over a week for someone to come out from the supplier. No communication on Marty’s end during this time, we were left calling every day for status updates. Well, supposedly the supplier came out and said that the sod was fine. The sod used for the next two jobs after ours was fine. Well, as you can see from the pictures I attached, the sod is not fine. Something is clearly wrong as we have paid for a dead lawn. Our yard was in terrible shape before this process started, but it looked better than this. We are now left being told to water the yard for the next week and see what happens. The amount of stress caused by this company, lost savings, time, etc., we feel completely ripped off and vulnerable. I under no circumstances would ever recommend Marty’s Landscaping to anyone, and I wish we never were. Hopefully this review and the complaint filed with the Better Business Bureau, will give others a chance to avoid them at all costs.