Groundhog Landscaping Inc. in Derry

I used to live in Derry, NH and the employees that drive these trucks have no idea how to drive. They are reckless and cut me off more than once pulling out of the gas stations in the morning.

Whoever was driving truck 86 at 4:30pm on 11/19, should probably loose their license, tried to run me off the road just to stay with the truck in front of them on the merge. I d be concerned that anyone who drives a truck like that would damage my property if I hired them.

Unlike most local landscape supply stores, the loads are full and the staff is friendly.

Great customer service. Lawn specialists know how to keep your lawn healthy and green. Irrigation department is awesome. Very friendly people that work there.can I add just had 10 yards of red bark mulch spread. Dan and his associate were awesome. They used the machine that blows it in. Covered very thick and looks great!!

My lawn is looking great again this year! Thanks so much Aidan!

Thanks to the awesome partnership I have with groundhog over the last two years. We now have the best lawn ever. My neighbors regular comment on our lawn. Highly recommend there lawn service and tick / mosquito service. They are awesome. Hooksett NH resident

Groundhog Landscaping has transformed 2 acres of my yard from brush, trees and guck to a beautifully landscaped show piece. Their staff, from the top down was exceptional as they were continuously on time, professional and courteous. These are not basic landscaping employees as their staff consists of well versed experts in this industry. Weather on machines, irrigation or landscape knowledge these guys know their field. It is comforting knowing not only is your project getting completed but also the correct way. EXREMELY SATISFIED and would recommend Groundhog to anyone looking for a fantastic job at reasonable rates....

What an outfit. I called today to get an estimate for them to start fertilizing my lawn I was told i would be passed to the sales department and also the person that answered the phone would also send an e mail to them to reach out to me. Well big surprise, sales didnt answer. Must be a a crime of some sort to answer a phone and provide what we use to know as customer service. Well i did leave a message, and again no surprise, NO CALL BACK. Another company that doesnt need the business

They delivered 8 yards of sifted soil to my house. I made it through half before calling and complaining because there were rocks that weighed over 5 lbs all over the place, weeds, etc. When they brought more, the delivery driver laughed and said he had no idea how that happened. The second batch was just as bad. I called back and they never responded, offered a refund, or anything to make it right. I had to move 16 yards of this dirt by hand to my woods because it was not usable. The areas that I did use it before realizing all have an invasive weed all over it that is bright green. I could not understand why the business did not want to make it right after verifying how poor it was I sent pictures as well with toys, rope, giant rocks, and tons of shards of glass

Hired for lawn care - fertilizer, weed control, aeration, overseeing. 1 full year of service. The quality of service was poor. Large areas of my lawn were missed repeatedly. Weeds were an eye-sore by the fall and large areas of my lawn developed patches without grass growth and significant moss. The grossly overpriced aeration and seeding they did in the late fall was so poorly done I didn t even realize they were at my house maybe 30% of the lawn was done and the service was done less than a week before the first frost in October with seed apparently laid on my fallen leaves. Customer service is poor at best. The amount of money charged for the service provided was exorbitant. Save your money and do your own lawn care. Nobody cares as much as you will.

I have been a property manager for over 20 years and can count on 1 hand where I didnt have to agrue with a snow vendor providing snow removal services for my commerical properties where the plow hit something by accident which happens in most cases when you have a foot of snow to clear. Well let it be known here that Groundhog not only repairs the items brought to their attention but does it quicly and sends pics of the repair completed (and makes it look even better). I would HIGHLY recommend them for your snow plowing needs.

I live in Derry so I thought find a local guy to by loam ,I called to place an order for 5 yards and he told me there is 75.00 delivery charge we are in the same town ,Im retired 75. is out of my cost limit.

A great company to work with. We just had a patio put inand it came out beautiful. We liked they so much we know have them for lawn care and mosquito care.

Amazing customer service they have a great selection of materials with rapid delivery all for reasonable cost should you be in the need for landscaping supplies or even a landscaper definitely give them a call

Groundhog has been servicing my lawn since last year @$1800 per season which Includes fertilizing. After the last lawn treatment I noticed the lawn dying in areas from over fertilization I contacted Them and sent photos and Instead of them taking responsibility they tried to upsell me a service. It s been 6 days since I contacted them last and no response. Poor customer service lawn is getting worse

Ground Hog might not be the cheapest around but they have good materials and great drivers who are always on time for me. I typically order materials 20 yards at a time which requires a larger truck and they are able to deliver in the spot I have with zero issues.

Friendly helpful staff. Great product.

We had a large addition done to our home and groundhog was the company our builders used for the final finishes. They initially hydroseeded our entire lot in the fall. Once spring time came it grew in great in some spots but there were bare patches throughout. I contacted Paul at groundhog and let him know there were some areas that just didn t take well. He without hesitation sent his crew back out to hit all the areas that didn t take to make sure we were happy with the job. Paul regularly checked in with me between the time they initially hydroseeded,all the way up in to the spring when they had to re spray. Great communication, highly recommended and Paul was especially appreciated with how he handled things. Thank you groundhog.

Groundhog came out to loam and hydroseed our back lawn last spring. The staff is very friendly but this spring, our lawn looked worse than it did before they came and I was expecting a full green lawn. They said they d come back out to take a look but never did. I ended up overseeing the several patches on my own earlier this month.

Cancelled their on-going service recently, we weren t happy with the customer service or end results. Lawn had a ton of weeds, crab grass and burn spots.

To whom it may concern, I was hesitant to ever use a company to assist with my lawn care but quickly became overwhelmed with yard pests in my lawn. After using groundhog lawn care it has made quite the difference. I no longer fall victim to various tunnels in my lawn or have to worry about grass health on the hottest of days. Would recommend/10

Nick ZZ was great

Their phone people are friendly. I have met the owner and he seems like a decent person. I hired them to do lawn fertilizer treatments for all of the 2020 season. They were timely and came out at all the right intervals, the problem is the technician who applied the fertilizer did not seem able to apply it evenly causing tiger striping (light and dark grass lines). I spoke with them over the winter, about this, and once again they were friendly, but they wanted to charge me about $100 more for the 2021 season despite my concerns. That s not good business. I did not renew and they made no attempt to retain me.

Great job with spring cleanup. Highly recommend!

Very poor communication. Dont show up when promised. Take your money right away and you are left to chase them for the work.

We engaged Groundhog to install our mulch this year. They have absolutely destroyed our white house, pool house, and 300 of White fence, by spraying black mulch everywhere. This mulch was dyed and all white material is stained requiring hand scubbing to bring it back to its original state. After repeated calls, they sent out a team of 2, who worked diligently for a few hours, cleaning a small portion of the damage. They have not been seen again for a week and a half, we are left with a job that we did not anticipate, much more difficult than spreading our own mulch would have been. Groundhog has been less than accountable for the damage they inflicted, and give nothing but lip service. We will never use them again, nor recommend to anyone at all. Option for zero stars should be available. Salem NH Update to the above review. --- Nick C ended up making good on his promise to clean up our property, after the above debacle. It is not restored to its original condition, however its 100 times better than it was when the mulch team left. Restored my faith a bit!

Thanks again for all the advice during my project, good quality loom at a fair price, Paul is great to work with and makes deliveries easy.

This company only cares about money. In May they came out for a regularly scheduled service appointment. Their equipment failed and leaked gasoline over the entire lawn. They came out three weeks later and dug up the burnt lawn and put new seed down. 9 weeks after the original incident, my law has more loom than grass. They have charged me for the original service of 165$. Meanwhile we put on a new deck this spring and we have not been able to entertain or have people on the lawn. They say it is useable. I say Only if you want to have muddy shoes. Gone are the days when the customer comes first. Instead of doing something to show good faith, they are charging me for this day of service. They are only worried about getting their money. They have lost a customer. I have no doubt that they would be a good lawn service, however, should a problem arise, you will be the one paying. I would not recommend Groundhog to anyone.

Friday August 20th at 12:25 pm. Behind a Groundhog truck on 28 north in Derry. Watched driver throw a plastic bottle out the window. Plate # HUG46. Not a good publicity stunt for a landscape company. I wouldnt call them.

Always one of the best prices available and willing to help with product selection when needed.

I will start by saying I probably would have saved my time and money if I read these other reviews before hiring GroundHog. I called in July to sign-up for Mosquito and Tick treatments for the remainder of the season and paid in full over the phone and was told I would be added to the schedule. The woman on the phone told me she did not have the schedule yet but at most it would be 3 weeks before someone came out to my house. 4 weeks later and no one had been out to my house yet so I gave them a call to see what was going. I spoke with a woman who told me she would have to look into it and wouldnt be able to give me a call back until the next day. When I did receive a call back I was informed that they had already been to my area for the month of August so I would have to wait till September when they are back in the area. This didnt make any sense since I signed up in July and there was no schedule at the time.. why was I not on the August schedule? After questioning her I was told that they dont really treat my area (but they gladly took my money anyways). She was not apologetic whatsoever and her only resolution to the situation is that they could come out in September. I ultimately decided not to do business with them and asked for a refund. I also had to call and ask multiple times for emailed receipts. I finally had to sit on the phone with this woman until the email came through to finally have them send it. Overall terrible customer service and would not recommend based on my experience.

I only had materials delivered to my home but the driver was very accommodating in placing the material in several locations to make less labor for me. This was several years ago. Now I would like an estimate for a low maintenance paver walkway.

Groundhog Landscaping performed a fall cleanup without me being present. When I returned I was very pleased that it was thoroughly done at a reasonable price especially since I have a very large plot of land.

Overall just very poor customer service and technicians are not knowledgeable. For the price, I ll be giving my business to their competitor.

Horrible experience. Tore up my yard, broke my patio, left debri in 4 separate areas at the edge of my property, did not clean up after themselves, left tools in my yard. They left gaps and holes, the poxy started coming up within days, it looks like garbage.... It took 8 months from my deposit to get some patio work done. The foreman talks like used car salesman with no sense of punctuality or common courtesy. Seriously, the whole experience was like watching a bad sitcom.

Ground Hog Landscape co. Is the worst company I have ever done business with. They are unreliable, non-responsive, and unprofessional. After a year and a half I still cant get them to come back and finish the job they were paid in full to complete. They have scheduled numerous dates to come back and they never show nor do they call and reschedule! Do not do business with Groundhog Landscaping !

Ordered 40 yards of screened loam. Ordering process was easy. Delivery driver was nice and accommodating with where he dropped the loads. I also appreciated that he was concerned with our kids hearing when he dropped off his loads and asked us to cover their ears so when the tailgate hit, the noise wouldnt be too loud for them. Loam seems nice and fairly clean too, should work out nicely for my new lawn.

This is the second time we used this company. Very impressed with the friendliness, quick response and pricing of their services. This will be our go to landscaping company from this point on.

Quick friendly

Prompt delivery exactly what I wanted will be ordering lots more

I can t speak to the other types of work that Groundhog does, but if you re having a new lawn installed, look no further. I ve done the shopping around for you. Working with Nick to get the estimating and planning done was great. He was the most polite, professional, and accommodating representative of the four companies that quoted the job. I was originally planning to do the back yard this year and the front yard next year, but he urged me to have them do both now, and gave me an excellent price on the job, better than some of the others quoted for just the back half. He also helped me plan out the other projects that would need to be done first and we figured out the timeline so everything worked. Yesterday, Nick and Kyle showed up early morning to review the job, and Kyle got started. Kyle handled the job from start to finish with excellent attention to detail on some tricky grading corrections and created a subtle swale to help with runoff. At several points he checked in with me to ensure I was happy with the progress he was making fixing up my new yard. Today, he raked out the edges and finished the job with hydroseed application. If you re bothered by a few bad and mostly nonsensical Google reviews probably made by the type of people that yell at their restaurant servers, or you are on the fence about having a new lawn installed due to cost or complications, take this advice: get over it, and give Groundhog a chance to quote it. I don t write reviews often but these two guys went above and beyond.

2018 was our first year at a new home and with Groundhog. From the first phone call to the final treatment, we were beyond please with the customer service and quality of work. We look forward to another great year with you in 2019. Thank you!

I like it.

They ended up doing more than expected and responded quickly to my questions. We have used them for the past few years and have always been happy with the final result. The workers I met were polite and professional.

Very pleased with these guys actually a lady supervisor. They did a thorough spring cleanup for a reasonable price. My yard was a disaster and they made it beautiful. Calling them again this year.

Service and food were good.

Ordered 10 yards loom came all wet when it was spread out and dried it eas dirt. Grass wont grow

Just had Groundhog come out to evaluate my sprinkler system. Yes, I know, it s late in the season but we have had so much rain in NH this season! Now the heat wave begins and, luckily they had an appointment available that I could slide into within the week. Ray arrived promptly at the 7:15AM scheduled appointment time. He was finished in less than 2 hours, would have been less than that if his co-worker didn t borrow his much needed shovel. LOL Was nice to see a familiar face as he had installed the original system ~ 10 years ago. He accessed, readjusted / replaced heads and did some minor brush maintenance needed for the system to effectively cover the needed areas. He also evaluated the zone coverage and noticed that one zone was no longer needed since the removal of a pool several years ago. He just killed two birds with one stone , 1) saved me a little money by turning off that zone and 2) saving water for the environment. Rock on Ray! He then programmed the system to be efficient and only water on my odd days at the preferred watering time of day (late evening). Ray is really experienced and really treats your property like his own. Unfortunately, we switched to another person to save some money for several years, but he actually did more harm than good, and charged us for work he did not do. This was all explained in detail by Ray so I understood the correct way of doing things and how I was previously taken advantage of. Lesson learned the hard way, through the wallet! All that being stated, I am so glad to have Groundhog back in my life! Their pricing is fair and might be more expensive in some cases, but you really do get what you pay for. Ray is dependable, upfront, provides suggestions and clear expectations, but most of all is HONEST! BTW~ I have now also added some additional landscaping needs as well for the year. Thank you so much!

Asked for a quote from to perform fertilization and weed treatment on my lawns. They said there very quote was based on the area of my lawns at 40000sq ft. I didnt believe it was that large an area. I then got a quote from True Green who did a GPS survey of my lawns area and they came up with 21000 sq ft. I told Groundhog about it and they refused to change their estimate. True Greens cost was about 1/3 of Groundhog for the same service. BUYER BEWARE!!!

This year i decided to give groundhog landscaping my business for my season fertilization/aeration/over seeding services after doing it myself for a couple years. I have to say, they did an amazing job! They were on schedule every month, their products were of good quality and it showed and their employees were very pleasant and portrayed attention to detail and quality. My grass stayed lush green and weed free all season. Their leave behind notes and recommendation worked perfect. I have to say, I will hire Groundhog for my lawn services again next summer. Great job and Thank You!

Came to my house yesterday. After 3 inches of rain and did Fertilizer treatment. This is what they did. Called and complained and came back put a little seed over it. What a joke. Easily can tell it s new grass with hay over the top.

Nice loam

Hired Groundhog to do a fall cleanup at my new home in Nashua. Came home the next day and the lawn looked EXACTLY the same. Was planning to hire them for my regular lawn work but will definitely never be using them again. Especially after I talked to them and told them the lawn is full of leaves, pine needles and sticks and they told me there is nothing they can do. Very poor customer service and work. Company seems completely disorganized.

On 95 and 3 Groundhog dump trucks overloaded with gravel, spewing rocks all of the highway. Very dangerous work practice, appreciate the dents in my car. Thanks!

Did some work for me a few years ago which went fine. This fall, contacted them about doing a small job before snow flies. They came out and gave me an estimate which was reasonable. I requested that the estimate be adjusted to include another cubic yard of crushed stone per our discussions when we met to discuss the job. After receiving the quote, I emailed them a simple question about using erosion control blanket vs spreading straw to prevent erosion before the grass took root - it would have taken them 30 seconds to respond to the email. Instead of responding to the question, they sent me another estimate. After that, they completely ignored my repeated emails and phone calls, including an email to the main office and a voicemail to the boss. It appears they didnt want, or have time to do the job before winter and chose to simply ignore my repeated attempts to contact them rather than being up front and telling me they werent interested in doing the work. Now work needs to be wait until spring and I will be contacting another landscaping company.

Poor customer service for residential snowplowing. Rarely speak to a person when calling on status. Sometimes they come close to 8 hrs after it stops snowing. Not much help.

Groundhog consistently charged us for treatment that were only partially completed. They fertilized our front and side lawn in extreme heat killing sections of our lawn that we then had to replant and water. Although they say they stand by their work, they absolutely do NOT stand by their work. Either the employees do not communicate with the owner or the owner just does not care. They take your money, dont provide the services you have paid for, and apply treatments when it works for them. And the customer service woman will argue with you rather than take the information needed to resolve a problem.

Asked for them to provide a certificate of insurance before starting a pest control service. They refused to show proof of insurance. Buyer beware.

Great

DO NOT do business with this company if you want respectful people to deliver to your home!Showed up with a bad attitude did not want to back up to back yard 11 clearance apparently is not wide enough for a small truck? did not want to wait the three minutes to get more room and left without delivering. the receptionist assured me she would look into the issue and then never called me back. The owner is not available to talk to customers, and the manager is the one with the attitude.their people do not want to deliver to residential apparently not as important as the larger ones. Stay away if you are not looking for 20 yards of material. -----------update 5/11/2018 For the record Todd the owner did call and try to find out what happened and see if he could make it right this is one positive thing about this experience.

Called to order fill for an area at my home .The listing on their site clearly stated that they had 4- fill, which I called and specifically ordered. When delivered, the material looked exactly like a pile of loan that I already had. I called to talk to Todd the owner, who was willing to give me more material, but the amount I had ordered was more than I needed for the job. After many back and forth texts, Todd just came out and said there was nothing they were going to do to correct their error. Buyer beware!!

We have been working with Groundhog for several years now. They have done a wonderful job with our lawn. They are excellent to work with and our to go to for yard work. We have used them for lawn maintenance, fall clean up and tic/mosquito control. We have been very satisfied customers.

Groundhog turned our lawn from dirt and weeds to a beautiful lush lawn. They are fair priced and professional. I highly recommend this company.

Paid for a spring clean up and they made more of a mess in my yard then when they started. Will never use groundhog landscaping ever again.

We get our mulch from Groundhog every year and this year we had it blown in, which was so amazing! No more crawling around for days in the yard for us! The team was friendly and worked fast. The office staff was just as amazing during the booking process, and my husband and I would both highly recommend them. They came through for us in a pinch!

We got off to a shaky start because of the late date of the first application. For some unknown reason, several others in our neighborhood and on our street received the service weeks before our lawn was done. Regardless, when Shawn Millette arrived to treat the lawn he completely won me over. He was pleasant, positive, and very professional. I could tell that he was truly interested in doing a good job. Our lawn got off to slow start but is now starting to dramatically improve. Shawn told me that he would be caring for my lawn going forward, which makes me very happy.

Two negative interactions with a company I never have used. First, neighbor redid their lawn using groundhog. Grounhog ruined my lawn in the process allowed all the runoff and dirty from the neighbors new sprinkling system all over our lawn. Today the driver spreading or treating lawns drove all through my newly planted grass to treat the neighbors lawn! ARE YOU KIDDING ME!!!

Quick to offer their see serivices

Small bussiness with small business mentality

Really bad people...

Thanks for coming and taking care of the property so quick. We strongly appreciate it.

Groundhog has to be one of the worst contractors for snow removal i have ever seen. Not a single path till the very end of storms

This is our first season with Groundhog and we are pleased with the outcome of our lawn despite the severe drought we all have experienced. It appears that the chemicals that were applied to our lawn were abundant, to our surprise. We are very impressed by the service and care that we have received and will recommend Groundhog to others.

We needed to terrace our vegetable garden in time to do spring planting. The guys did it in about 2.5 days, on budget as quoted, and not only did a great job, but Dave also made sure we were done by Memorial Day. The beans are sprouting and we are thrilled with our new garden terrace walls and the rains no longer wash out our seed plantings! Thank you.

They were excellent to work with, their applicator Kevin always called ahead to let us know when he would be at our house. The lawn looked better than it ever did all season long. Will use them again next year.

Scheduled lawn service was late almost every time compared to schedule on their website. Had to call 3 times to get them to come over and treat for grub control when the Japanese beetles were swarming over my lawn. I had more grub damage this year than any year I treated my lawn myself. Im not very impressed with them so far.

We hired Groundhog Landscaping to clean up our property and preparing it for new lawn. They were supposed to smooth a steep slope between two uneven sites by filling out with dirt. Instead of that, they dumped the dirt on top of a perfectly good area of the grass without leveling the two sides. They did a mediocre job in cleaning the rest of property and now I have look into hiring someone else to finish the job.