ASAP Landscape Management Group in Decatur
2530 Lantrac Ct, Decatur, GA 30035, United States
About
Reinvigorating the Atlanta metropolitan area with our picturesque portfolio of plant additions, changes to the existing terrain and the construction of structures since 1998
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ASAP cleared out and pine-strawed a very neglected front and back yards at a property I'm renovating (as well as some other yardwork odds and ends). Their price was competitive with other quotes i got, but i felt like they were going to be more responsive and flexible as things "came up" (as they tend to do in hoarder houses and neglected properties). They DID under-estimate how much pine straw I'd need so I ended up having to pay more than anticipated at the quote, but the result was awesome they did a great job. I'll hire them again.
Great Service! Prompt and professional in the schedule and communication process. ASAP landscape were there that very same day. And gave a fair and reaonable qoute. Great team I will definitely be using their services again.
I hired this company for a few projects and initially thought they did a good job . The hedge bed was the main part of the project and they charged to clean the hedge bed , install borders and maintain . They measured for the borders , yet when installed they were too short and exposed the edge of the hedge bed . Austin came back out and had them repaired , still leaving a corner exposed . The Hedge bed was not cleaned . They added mulch to cover the trimmings and once it rained the jig was up and I could see the same trimmings . PLUS the fresh ones they created when they serviced the yard . Lastly , I specifically asked to be notified 24 hours PRIOR to coming to service my yard so I could open my back gate . Both times they came without the proper notice and the last time they only cut the front of the yard . Don’t be fooled by the pleasant demeanor of the salesman/owner . It will not match the final work . They also billed for the entire project knowing the weed bush promised to be removed was not as well .
This company is very dishonest and deceiving. The contract and promises were unfulfilled . I had a drainage pipe installed and grass seed distributed . I can tell you the process was stressful and my yard is dirt and weeds . Their standards are not aligned with the amount they charge . Please do not get yourself stuck in this mess of a company. 8 weeks after seed (pictures attached). All the green you see are the weeds. Once asked if they would make it right they told me to look at the contract and that it wasn’t warrantied , if that tells you anything about the way they work. Waste of time and thousands of dollars.
Austin and his team were truly INCREDIBLE. I cannot recommend them enough. We needed a fence built and repaired in our back yard and from the time we reached out, ASAP took such good care of us. We had a scheduled visit to get an estimate the next day, and they immediately send a quote—which was incredibly fair. On top of that they had a vision for what our yard could be, and we hadn’t even considered some of the ideas. We now plan to work with this team to build our dream yard, and phase 1 was our gorgeous new fence. They also cleaned up some garbage in our backyard and are giving us a mow. Truly a one stop shop. On top of their timely communications and amazing work ethic, they’re also a personable team and feel like family now that it’s all said and done. Can’t recommend anyone more than this team. Thank you Austin and ASAP for being great partners!
Dissatisfied with the gate that was built on my property. I paid them but they didn’t return to fix the problems or follow-up on the initial “customer service” issues. This is what the gate looks like now. The wood and the latch affixed to it fell off the gate and the hinges are bent. The two sections no longer open because they’re dragging on the concrete driveway. I contacted them about these problems but have not heard from them. This gate was completed earlier this year, in April 2023.
Avoid working with this company. It is sad to say but you only need one rotten apple to spoil the bunch. I was very hopeful this company would come through for me, but near the tail end of the project I started feeling concerned about the final quality of the completed work. (They also caused small amounts of damage to my fence and some of the pavers I purchased, along with taking 4 weeks to complete a job that should have been 2-3 days.) I raised that concern to the management office and in an attempt to better understand my concern. The admin put the project manager on the call who then in turn berated me, raised his voice at me, and tried to discredit any concerns I had instead of addressing them and helping me feel comfortable that the project would be completed to the quality a customer would hope for. I have never had such a surreal and negative customer experience in my life. I was barked at by the project manager as if somehow, I am the problem, like I messed up on the job, instead of treating me with the minimal respect a customer should expect. If a company cannot manage criticism or customer concerns, cannot manage to be transparent and properly communicate about time frame and scheduling issues, and cannot patiently guide a customer through the customer experience without yelling and vilifying them, then that company shouldn't be in business. Money invested has an expectation of value delivered and this company did not deliver the value promised.
If you are in need for quick, professional, and quality landscaping, look no further! I contacted ASAP to replace sod in front of my home and they confirmed me for the same day! The crew was timely, professional, and took pride in their service. See before and after of my service. Thanks again Austin and team!
Very satisfied with the crew that took care of my lawn. They were courteous and thorough in their inspection after they completed the work. Thank you.
I was pleased with the service provided by Austin, the salesman who treated me with respect and guided me through the process from start to finish. The two installers Rickey & Trenton who were very professional. They installed a beautiful vinyl fence, provided grading & seeding. Unfortunately, we had a delay due to the holidays, weather and supplier. Austin over communicated with updates on my project making me secure about the status. All in all, Im totally satisfied with the work that was done.
If I could rate them a NEGATIVE (-1), I would. Horrible experience!! You have to pre-pay for a consultation, to which the were LATE!! Which caused me to miss my appointment and lose me MORE MONEY! It seems their time is valuable, but yours, the customer, is NOT!! When I called to find out what happened I got a rude older man telling me he would be there. I told him I couldnt give you any excuse for paying for your $25 consultation fee. The guy shows up LATE and had the nerve say he didnt know about my appointment and begged me to see the difference. AGAIN, I wanted my money back, and he said he could not do that. Well, the difference is they are TOO expensive. And I did not get my money back. This company only cares for their bottom line and not yours, the paying customer. When they want your money they are on it, you can reach them and they are nice.... boy did that change.
Great team. Came in, took care of what we hired them for. Would hire these guys again
Good quality customer service & excellent response timing
Was great from estimate to completion. Honest, knowledgeable, and fair. I was extremely satisfied with product and would refer this company to my friends and family.
10/10 - only ppl i trust with my properties
Great company , professional, and very well managed! I recommend them to everyone.
Very professional group that went above and beyond to ensure my complete satisfaction. 10/10 recommend for all services !
Austin and his team were on time! Their quote was fair and they showed up and did all of our work in a couple days. Austin was very communicative and available to answer any questions.
I recently needed work done and didn t have time on my side and Asap was there for me. Not only did they do an amazing job but customer service was incredible. I found them on Thumbtack and stated that I was in a tight spot with time and within minutes they contacted me. They sensed my panic and made sure I was taken care of. From the great job they did to the great price they gave me I will definitely be using Asap again in the future and be recommending to anyone who needs landscaping work!
These guys were awesome. They came out same day service. It rained on them and they were back at my property the first thing the next morning finishing up the job. I couldn t have asked for better customer service!!!
These guys are great! Outstanding job on my retaining wall. Quick response, open communication. Austin, Mr Benton and their crew were professional, polite and very kind. I am already planning another project with them.
We had an old wooden fence in our backyard that was turning into an eyesore. I contacted Asap Landscape and got a very fast response. Austin was happy to come out and discuss the project. After taking some measurements, we settled on a solid game plan. I m more than happy with the quality of their work, and the for the fast turnaround time. Now we just wait for the little guys to grow up :) Thank you Austin and team!
Everyone at ASAP was kind and easy to work with. They were very flexible and accommodating with some scheduling issues. I couldn t ask for a better experience with the office staff. Austin at the site was professional and personable. The crew worked quickly and did a good job. There was some un-intended damage to the property and Austin arranged quick and competent repair for me. I would use ASAP again!
The ASAP crew was punctual, professional, and affordable for my sod installation. I have a few other landscaping jobs that I will definitely be using ASAP for. Highly recommend!
Super Professional staff and great communication! 10/10 would recommend to anybody
The ASAP team was punctual, professional, and affordable. Highly recommend!
Always great service.
Great service, very professional and accommodating. Definitely recommend for landscaping needs.
Great Service ! Great Communication! Definitely brought my vision to life . Thanks again !
Super hard-working and driven company making it their mission to complete a job in a cost efficient and timely manner to exceed your expectations. Would recommend to anybody. 10/10!
I have heard great things about this company all around Atlanta! From professional to amazing results, definitely hiring them in the future!
ASAP Management has consistently come through for me and my family over the years. Whether it is landscaping a commerical property, or laying concrete for my home, they come through! They are punctual, professional, and polite and everything I look for in a family owned business.
I reached out to ASAP to get a fence installed at my home. I was extremely pleased with the customer service and the actually job. Very friendly and professional staff and they stand behind their work. They ve got a customer for life from me
Abandoned the project after being paid. Ive called them numerous times to ask about the job completion and they have not returned calls or messages. They were responsive to text messages before being paid, and have not responded at all since. I would not recommend them at all.
Im very impressed with this organizations portfolio of projects managed. This company has the knowledge, equipment and resources to complete any size landscape project. Highly recommended!!!
