2750 Little Rapids Rd, De Pere, WI 54115, United States
Sharper Edge, Inc. provides Lawn Care, Landscape Maintenance and Hardscape services in De Pere, WI
This has nothing to do with your business, but you cut me off on the highway and I almost crashed with my child in the car because you were eating behind the wheel not paying attention. Watch what you’re doing you could have ended several lives like that.. you did not even look when you switched lanes with your trailer connected to your van. Shame on you. I understand accidents happen but not when you’re driving and eating a hamburger at the same time. I then finally got back on the highway after going in the ditch, avoiding your van and drove past you and you were still eating like you didn’t just run me off the road going 75
Lawn was seeded May 31. It has been watered daily and we have had plenty of rain. I have called and emailed multiple times asking for someone to come take a look and make suggestions on what can be done to help growth. Three weeks passed with no response. I called another company and they were out within a few days. My neighbor had a similar experience Customer service is definitely lacking.
We worked with Sharper Edge for Law installation and landscaping. From quote to completion, the process was extremely smooth and awesome. Cost wise they gave me a great deal compared to the others I contacted. I worked with Andy and he was extremely helpful and a pleasure to work with. He guidance was helpful in plant selections and landscaping. He mentioned upfront that they don’t provide warranty. But they stood by their work and immediately helped address some of the issues we faced. They provided needed advice for ongoing maintenance. Overall great experience and I would recommend Sharper Edge 😊
I have used Sharper Edge services for several years. Their team efficiently and consistently delivers excellent service. Because of their positive attitude and client focus, it's a pleasure to have them on the property and visit with them.
Sharper Edge work is top notch!! They completed projects at both my business and personal home. They continue to service us with fertilizing, lawn service and clean up. We are extremely happy with all the work they do for us. I highly recommend anyone with any projects or maintenance to reach out to them.
Our business has used Sharper Edge for all or our landscaping and snow removal needs. They are awesome! We've been using them for YEARS!! We have the best landscaping on Oneida St and we get many compliments on it every single year! Thanks for the great work you guys do!!!
We recently completed our second project with Sharper Edge Landscaping - and we are extremely satisfied. They identified things for us to do that we would have never thought of - and helped us reclaim parts of our yard where completely unused. Their crews are extremely professional - they are very courteous and do a great job cleaning up each and every day. Being on work from home during this project I witnessed first hand the meticulous detail their crews use to give you the best possible quality. Would highly recommend Paul and the crews at Sharper Edge - job well done!
Update June 19'- Unfortunately I feel the need to update my review due to of some issues that have gone unaddressed. There have been no problems with the hardscaping partof the project (paver patio &retaining walls.) The problems are with the softscaping (grading/grass planting) work done by the Sharper Edge. I have made numerous attempts to get answers & resolution to the issues documented below. Multiple phone calls, text messages, & emails have largely gone unanswered which is where my frustration lies with the Sharper Edge. Issues: 1) Grass Seeding & Topsoil- There are numerous areas of the lawn that are bare & very thin. Sharper Edge planted seed on an unusually windy day (15-25mph) gusts. Large plumes of fine clay topsoil dust could be seen blowing which most likely caused some seed to be disrupted or displaced. I did raise concern about planting in windy conditions the following day & was told the 1/8" to 1/4" deep planting would be just fine. Additionally, I inquired about black dirt topsoil as my lot was almost all clay. Sharper Edge stated that that clay soil would be sufficient & OK to use. In consulting with other lawn professionals, it seems that the clay is not ideal & the black topsoil should have been considered & utilized to provide the best medium for planting 2) Hydromulching & Erosion Control- Due to a Sharper Edge equipment breakdown, hydromulch (erosion control & fertilizing) was not applied for 10 days after seed planting. Watering from the in-ground irrigation system was also not started at their request. Other minor hills/heavy sun areas where hay blanketing should have been utilized to prevent washout and provide the best conditions for success being that no limitations or cost cutting was imposed. 3) Grading-There is a large area where water ponds about 4" deep due to insufficient grading. This area takes a couple of days to dissipate which is unacceptable & undesirable as I dont want my two young kids soaking wet every time the go outside to play. Migrating water away from the property & house should have been done properly & trust was given to the Sharper Edge to provide this. 4)Caving/Compaction- There are numerous areas where the ground has caved/collapsed due to insufficient compaction post digging &trenching. The in ground trampoline trench they dug is the worst area & needs attention. (See Pictures) Expectations: I understand that seeded lawns are a multi-year process & I don't expect a "Lambeau Field" lawn. I have happily addressed & fixed the smaller maintenance areas around the property. The lone response I did get from the Sharper Edge was they could come out & topsoil/seed at my expense. They did not address the caving & grading issue which should be their responsibility to fix as this is a result of their install process. Passing the buck to the customer on this is simply unacceptable. In trying to compromise, I have proposed that I pay for the materials (seed &soil) as well as take a vacation day to assist in labor. Numerous attempts to find fair & reasonable compromise have gone unanswered which is why I am using the same platform I used to praise them. I rarely take to public forums to air complaints or grievances, however my private attempts to resolve have fallen flat. Unfortunately, this response---or lack there of is my final impression. I hope Sharper Edge can find a way to make this right. D _ _ _ _ _ _ _ _ _ _ ARCHVED--May 18' --- I recently had the Sharper Edge crew complete the landscaping on a new construction house & couldn't be happier. I have been extremely impressed with the thoroughness & patience that Paul (Design/Coordinator) has provided throughout the entire process. Sharper Edge's installation crew was extremely friendly, professional, &did an amazing job from start to finish. I would highly recommend them to anyone as the finished project speaks for itself. Again...a huge thank you to Paul & the Sharper Edge team!
Improvement in advance notice of performing services would make them a 5 star
Excellent customer service and high quality products....goodbye weeds!!
Shaper Edge does our full service of maintenance and do a phenomenal job! Highly recommend them to anyone.
I have used Sharper Edge for 11+ years. I am very pleased with the fertilizer program. My grass is always the greenest in the neighborhood. I highly recommend them for the fertilizer program.
I appreciate they take time to stop and answer my questions and help me to DIY some projects
They built an outdoor bar with built in Green Egg and a large outdoor fireplace. I was pleased with their work and they have continued to do my lawn care and sprinkler maintenance since 2006. I would not have continued with their service had I not been satisfied with them,
Our yard and landscape designed by Sharper Edge is perfect with our home. They maintain everything with their various teams who take pride in their work. We get many complements on the look they created and maintained for us.
They did an amazing job! Their work was timely and professional. My landscaping looks great!
I use Sharper Edge spring, summer, and fall. They do a great job with after mowing cleanup. In the fall, they pick up our leaves and come multiple times to get all of it. I recommend them.
Such an easy process. The guys come, do their job, and on there way. Always courteous and friendly! I ve been their client for years!
Excellent and prompt service every time. Definitely recommend them for anyone with any kind of landscaping needs
Very poor value. Believed the reviews and went with them. Never ever will i contact them again. Tried contacting 15-20 yimes regarding my lawn. Number just goes unanswered. They damaged my main water shut off valve and till date didnt repair it. Nobody contacted me regarding the plants or fertilizer plan despite multiple requests. Please avoid. Would give zero stars if i could
Yard looks great!
Fertilizing and weed control
A solid company, they always show up and do a great job. Other companies Ive worked with would simply not show up half the time.
They have been very great at returning my emails, and getting us signed up for the appropriate lawn control program. Very great ease of mind to keep the lawn weed free.
They do a great job on making my yard look great. Great looking lawn and weed free! Very good people to work with!
Very prompt response time and great job done
Always professional and respond when I do have a question
Great service! Our lawn looks great
Lawn has never looked better!
I have used the Sharper Edge on multiple different projects over the years. Their creativity and professionalism is exceptional. I strongly recommend them!
Great service and great people to work with.
We have used sharper edge for a few years and have had nothing except great results and great service all together. I would and Always do recommend them to people and associates I know.
We ve been very pleased with service & value. Very responsive to questions & concerns.
We had lawn rolling, aeration, and weed control/fertilizer services done this year. They have been very professional and accommodating. Customer service and satisfaction are definitely important to them. I would highly recommend them.
Would highly recommend Sharper Edge for all landscaping needs.
Been using their service for many years
On time fertilizing and weed control. Advised me on pest control and it seemed to work.
We purchased a Lexington Home on July 1, 2020. Lexington uses Sharper Edge for their landscape package. The lawn/sod was put in about month before we closed. This summer was very hot and no water was put on the new seed and now we are left with a large back yard that is all brown weeds with no grass coming through. Our surrounding neighbors who also had their lawn put in the same day experience the same issue. We keep getting that is not covered by your warranty talk from Lexington. We get that but I have contacted Sharper Edge NUMEROUS times and no one has called or emailed back. Not sure why you would install a new lawn and not water it. We have to put a new lawn in next spring and we will be sure NOT to use this company. **Edit due to response below. Whats unfortunate is that we received NO response the numerous times I reached out. Our Lexington rep supposedly called for us because I told him there was no response. While you say you have no control over our lawn or not, not sure why we received no response. My lastest and final request was made last week. Still nothing.
We use Sharper Edge for our yard applications, they are reasonable and always on time. We get compliments on our yard all the time!
This company is awesome
This company has always been on time and they have done excellent work.
Purchased a home that they seeded backyard. It was all weeds so I removed them and wished to start over. So I called and left messages and emailed them. No response. Poor customer service. Since posting this review I did receive a follow-up reply from Sharper Edge. Instead of apologizing, excuses were made and a denial pointing the finger at me. Then, they asked to make it right. I appreciate that. I didnt like the finger pointing. They would had gotten a second chance if that didnt happen. But Im snake bit now. Thanks but no thanks. I will go as high as two stars.
Planting dead flowers wasn t enough for Sharper Edge Landscaping they had to come back and kill the grass too. Wouldn t it be obvious that a robust, commercial grade riding lawnmower is too much for young, newly planted grass seed? They tore up part of my lawn, but wow! They did a number on the neighbors.
They might have thought it was funny to put a whole parking lot of snow against my whole vehicle when i had to get my kids to school but not very good for buisness
We used sharper edge to install a paver patio, and were very happy. Paul, the hardscape designer, was very helpful and creative. We were just looking for a simple square or rectangle, but Paul designed a very intricate, circular and curved patio. The workers worked very diligently and did not rush it. Overall would recommend to anyone.