239A Castleberry Industrial Dr, Cumming, GA 30040, United States
Think Green Lawn Service is providing our customers in the Cumming, GA, North Fulton, and all of Forsyth County with beautiful lawns and unsurpassed customer service. Using only the highest quality products, Think Green is able to achieve a stronger, healthier, more luxurious lawn for you and your family.
Think Green has kept my lawn weed free and looking great. They always notify me when they are servicing my property and give me a full report on the services performed. I appreciate their attention to details.
It's a pleasure to see the same technician on every procedure. I discontinued the last service that had for many years, they had a constant turnover in techs. I was referred to you by my next door neighbor Anita Stephens. She was completely satisfied with you.
Superb and consistent service from Think Green. Our technician Bryan always does a thorough job and is eager to explain whatever treatment is being applied and any action that we might need to take afterward - such as watering.
I generally do not write any reviews. This is the first time that i am posting such a lpnh review. Coming back to my concern, i am totally disappointed and frustrated with these guys. I had signed up for the lawn care service sometime in April of thisnl year after discontinuing the service with other lawn care company thinking that these guys will better take care of my lawn. But my assumption was incorrect. I see weeds all around my lawn and am getting beaten up by our HOA. I informed about the same to the one of the guys and they told me that it's a slow process and will take time. I am not sure if it's gonna take a decade to clear all the weeds. I see all types of weeds. Trust me, you name it and you will find it in my lawn. I understand that there is not enough healthy lawn in the backyard. These guys should at least take care of the lawn in the front yard. But "NO". I know you guys won't be able to fix anything. Can you at least do me a favor? Can you put a sign board in my frontyard saying that "Managed by Think Green Lawn Service"? By doing this i can guarantee that my fellow neighbors in my subdivision don't even dare to enquire about this company by looking at my lawn. I think this company should get lifetime award for "Forsyth Best Weed Care Company" award. Also better change the name to Think Green Weed Care.
They saved my new lawn that was put in 1 year ago FUNGUS Ron. Alpharetta
TL;DR: This company has deceptive business practices. I had Think Green lawn service for a year & not a single weed was killed. Their business practices are intentionally opaque & misleading. They misrepresent and falsely advertise their services. Their weed treatments don't work. Their customer service is not great. When I signed up for service in April 2023, I was very hopeful that there would be some improvement in my yard. I had added Bermuda sod a year prior & wanted to maintain it well. However, my yard is actually worse now than when Think Green started a year ago. I signed up with a man named Charlie Rogers who said if I prepaid the year of service, I would save 7.5%. I paid this lump sum & marked the annual renewal date on my calendar. I also paid for aeration. I have watched some of their technicians spray in my 1/3 acre yard for less than 5 minutes. They would sit in the truck for awhile in front of my house, do a brief spray treatment, go sit in the truck. Not only that, but not a single weed died in the entire year of service. I could go to Lowe's & buy weed treatment, spray a weed, and it would turn brown & die. In a full year with Think Green, zero weeds turned brown & died. An area of moss has expanded, my grass hasn't improved; so any supposed fertilizer treatment hasn't been effective either. I called multiple times to communicate my dissatisfaction & concern, and to ask for a more effective or different approach. I spoke to Charlie, I spoke to Jim, I spoke to the local office, I spoke to someone from North Carolina. Never once did they consider or acknowledge the possibility that their weed treatment composition wasn't effective for my yard & needed to be adjusted. Nor the possibility that the technician wasn't spraying the whole yard or wasn't spending enough time in the yard. They wanted proof (the weeds were the proof) so I started taking pictures before and after treatments. I texted them multiple pictures of weeds, but those weeds were never killed in any subsequent treatment. I communicated several times that I did not want to renew my service. A lot of excuses were given as to why I still had weeds. I wanted to cancel during the pre-paid term, but they insisted they would do additional treatments during that time to address the issue. They didn't actually do any additional treatments beyond September. They also penalize you monetarily for terminating a pre-paid year of treatment early, even if their weed treatment isn't working. I decided I would finish the year, but communicated to everyone I spoke with at Think Green that I did not want to renew the service. Imagine my surprise when not only was my service renewed & additional charges billed, but also that this took place within my pre-paid "year" of service. Now I'm told that the "year" I pre-paid for wasn't actually a year, but just through the end of 2023. This is only alluded to (very ambiguously) once in 1/3 of the emails I got after I signed up in April 2023, an email I received after I had already pre-paid & signed up. If they were not intentionally trying to deceive customers, their treatment terms would be communicated in a very clear & consistent way. I was promised a year, I paid for a year, I did not get a year. I paid for weed treatment; I did not get any effective weed treatment. Steer clear of this company. There are much better weed treatment companies available that actually kill weeds. Pictures included of all the different weeds in my yard that were not killed in 2024. Will return to add pictures from 2023.
I highly recommend this company. Good service at a reasonable price. Whenever l have any concern regarding my lawn, I have always received courteous, prompt response. My lawn has greatly improved under the Think Green service. I love our technician Michael, who is always on time and does a great job.
I normally change companies every year for one reason or the other. So far Think Green will get next year as well. They are professional, courteous, call me ahead of time. They even spray low to the ground near our plant beddings so they don’t over spray like the other companies used to do. Lawn is looking pretty darn good considering how hot and dry it has been.
Great reliable service. For the price you pay they do a good job and any issues you have they address. Have had them for a few years and so far very happy with their service. Give them a try. You will notice the difference.
Think Walgreen has kept my yard free of weeds. They are very dependable.
Lawn looks good they always let me know when they are coming
I get a notice day before, service rep does service in the am, then I get what needs to be done for my follow up for a good looking yard. Good to keep it simple, thank you, Gregg Kaul
We have been using Think Green for many years now, they are simply the best! We highly recommend them!
Our yard looks very nice now that Think Green is handling the monthly applications of fertilizer and/or weed control.
Our lawn is looking so much better this year. We are very happy! Thank you!
Think green has been our lawn service last 3 years. The front office lady is the best! Thank you
Does a good job
Its in trhe stars!
so fa so good I have used there services for at least 15 years
Great service, almost my entire subdivision use Think Green and all of our lawns looks wonderful!
This company over communicates on service dates, billing, etc, I highly recommend them.
Horrible deceptive practices. Weeds persists months into their care. Every time I reach out they respond with nothing but excuses. I cancelled and went with top turf.
I highly recommend this company!! I just previously changed from another Lawncare company which I won t Mention. This is a company that cares and it s not just all about the money for them. I m saving money and getting better Lawncare service. Great job guys!! Gideon Smucker
Yesterday morning we were at home while your worker sprayed something ( sign said pesticide). We didnt see him come to back yard to spray ?pesticide. I wonder he came to my backyard to do his job. Please let me know whether my back yard is included to be serviced. Thank you.
Great service! Always wonderful with lawn care and now using the mosquito treatment. Very happy and will countine usuing this service.
EXCELLENT CUSTOMER SERVICE. ALL OF MY LAWN SERVICES ARE DONE ON TIME AND WITH PROFESSIONAL CARE..THINK GREEN LAWN SERVICE HAS BEEN MY SERVICER FOR 20 YEARS..
I ve paid $85/month recurrently, even during the winter time, and now that my Bermuda grass is out of the dorm state, it just looks horrible!! Lots of non Bermuda grass over 80% of my large lawn. My neighbors don t have this problem!! On my last call to complain, Terry, the rep, after I insisted, told me that they would send someone to check it out but he would know when this week or maybe next week. Wow! Besides terrible service, terrible customer service. Good thing is that there s a large number of competitors.
After two applications, our lawn looks significantly greener and denser. Thanks Think Green!
Think Green is the best lawn service we have ever used. Our lawn is beautiful, completely void of weeds, and is lush and green.
By far one of the worst customer service experiences I ve ever had. I had to call the office 3 different times about several service issues that needed to be resolved. The first two calls I was told the manager would call me back same day to resolve. I never got a call back and on the 3rd attempt(4 business days later) they finally put me through to his desk. There was no apologies or empathy and the manager acted like he was annoyed to be on the phone. I ended up canceling my service because this was the final straw for me. The best part is the manager didn t even bother asking why or attempt to make it right. Just said ok and bye and hung up on me. Really goes to show how much they value their customers and about keeping business. If you want a service where you still have to pull weeds weekly and get treated like dirt when you have an issue please give them a call.
Brandon always does a great job and doesnt jugdge us when we are sitting in our pjs in the backyard at 8 am drinking our coffee. At least I hope he doesnt judge us lol
Very shady business practices. Will only schedule you if you pay IN Advance via credit card. Go else where.
Fantastic service!
Drives very slow
An outstanding experience with our local tech with Think Green Lawn Service is what truly makes the difference in just an average company rating, or one which goes above and beyond! In our case a young man named Jacob, who came out this week and treated our lawn is the prime example of someone going that extra mile by demonstrating his professionalism, technical knowledge of the business, and his genuine friendliness and concern for our lawn s wellbeing! Thank you Think Green for having such an outstanding treatment technician on your team!
My yard was terrible due to someone I hired once until my son could continue cutting and trimming THINK GREEN has my yard looking beautiful I am so thankful
Great company! Responsive and kind workers. Couldnt ask for better!
If you are looking for a lawn company take a hard pass on this one. They will bill you for services that you never asked for Scammers... Id give them less than one star if I could. Again run unless you wish to pay for a lot of stuff you did not ask for.
Never got to experience dishonesty until I let this firm work for me. It will never happen again and I suggest that you look elsewhere as well. They will still be billing you years after you sell your house and move away. Who needs that kind of headache. Get the kid next door to take care of your lawn it will be cheaper and probably a better job as well
Writing this hopefully the manager will get in touch, I m enrolled in the lawn service, the tech who was scheduled for today showed up, parked his truck waited a few minutes and left without treating my yard. My son and his friends were playing in our culdesac and I was watching from the window, I asked my son if the tech talked to them and he said no, he just sat in the truck and then left. I checked my home security cameras and they showed the same. When I called the customer service the lady told me she will call him . She called me back and said he already tested the yard, when I said he didn t she kept saying he did and that she can schedule another visit but not for a week cause it s too close to the original application.Basically the entire conversation she called me a liar and even said the tech said he spoke with the boys. No application was done no sign left at the door and no tech came to the door. So I wonder if that s a normal fraud practice of think green making me wonder if now I should check the cameras every time they claim they came. Editing my review: today the owner and the manager called me and resolved the issue, a new service was scheduled for tomorrow, their prompt response was above expectations!
Excellent company. Our lawn looks so much better since they started handling the treatments. Everyone at this company has been great to deal with. I always receive a message the day before they are coming out, which is so helpful when you have pets and Brandon was prompt and clear about the services he provided.
Restored my lawn, Great job,
NICEST COMPANY EVER!!! ECONOMIC...GREAT QUALITY ...DEPENDABLE
Great company, great people.
Bryan powers (technician) is knowledgeable and an expert with turf management. Bryan takes the time to answer questions and provide quality service month after month!
After we had an issue with the service, the owner agreed to resolve the problem. He was always responsive to my emails and calls.
Ryan with Think Green recently aerated my property. I was very satisfied with his work and he completed the service to my expectations. Further more, he followed instructions regarding underground service wires and avoided that area. Thank you Ryan! SCO in Alpharetta
Had these folks for a while, do a great job and good prices
They do a great job at a fair price
Very pleased with this company. Still have some weeds in my yard, but confident that will be taken care of.
We have used think green on our last two homes. They are professional and a great value!
Our lawn was a mess at the beginning of this season. We have worked hard cultivating a lawn with the help of Think Green. I like that they let us know a day ahead that they are coming out so if there s anything that I want to address with them, I have time. Their employees are professional and courteous.
We are really happy with the service provided by Think Green Lawn Service. Service Techs are very friendly and professional and leave details of each service visit. Reasonably priced a good value for a beautiful lawn.
Good price. If there is a problem they quickly respond. Easy to work with.
Weve been with TGLS for quite some time, and we intend to keep it that way.
Great Service and quality product!
Think Green is a professional service run by lawn care professionals who also understand customer service. I have been very pleased with their service over the last three years.
Grass is thick and green. Some weeds still visible.
Great Company & always ready to answer any questions I might have!
Have been using them very poor service. Lots of weeds in my lawn and called them but nothing has been done so far. Please don t go with them
My lawn has never looked batter with Think Green. Have tried other services and Think Green is the best!
Reliable, dependable and professional. Ive been with Think Green for many years and would highly recommend there services to others. Thanks guys!
The service has been good so far. Thank you
Technician did a great job and cleaned up any excessive seed off concrete slab. Would like to have him back next time my grass needs service.
I just started with them so I ll update my post in a few months.
Tyler does great work treating our lawn. Think Green is always on schedule and provides excellent reports on treatments.
I have been a repeat customer for years. Tyler, my technician, is always prompt and takes the time to answer any lawncare questions I may have.
Brandon has taken care of the weed control on my Zoysia lawn for the last 2 years and it looks terrific!
As good as it gets. Tiered services priced right. You cant go wrong with Think Green.
Been using Think Green for a decade now. Painless and easy to work with. Lawn looks good too.
Trustworthy company
I trusted the company did very good care my lawn.
ThinkGreen has been helping me with growing and establishing my new lawn. They answer all my questions and always have easy tips and tricks. Stephanie calls to let me know what service will be performed and what to be expect. She is professional and quite knowledgeable about the services.
Great care of my needs for my lawn. They text ahead of time to let you know they are on their way. Technicians give advice with a professional attitude and leave the job site clean.
Excellent on communication of service dates. Technician willing to stop and discuss any concerns I might have.
Always appreciate the service provided by Brandon! Efficient and effective on all needs. Never intrusive to privacy. Always takes care of my lawn professionally and thoroughly and secures fenced area gates. Great service everytime. He is a credit to your company.
I ve had many services over the years. This company is the best. I ve never been disappointed
Monthly service always on schedule, easy online payment option and most important...lawn looks great!
We appreciate that we are always notified about the upcoming visit and the applications seem to keep weed growth low.
Ive had Think Green fir over a decade and they are efficient and kind and a great company. I truly recommend them!!
For the past 2 years theyve been great.
My yard is proof of their work . I have a green lawn year round, I cut grass year round . I highly recommend Thank Green Lawn Service .
I have been with Think Green Lawn Service for 4 years and my yard is the envy of the neighborhood.
And green has taken care of my lawn for quite a few years it always looks very nice and green I am very satisfied with the service
I have had this service for a couple of years and they have done a good job. I receive personal service and my lawn looks good!
Professional, on schedule, great value compared to other services.
My yard looks better than it has in years
I HAVE HAD THINK GREEN FOR A WHILE NOW AND SO FAR BY FAR I HAVE EXPERIENCED GOOD SERVICE THEY ARE NOT IN A HURRY TO GET TO THEIR NEXT CUSTOMER LIKE THE COMPANY I HAD BEFORE. THEY COVER MY ENTIRE LAWN WITH WEED CONTROL, FERTILER AND LIME AND USUALLY I HAVE THE YARD AWRATED. I HAVE RECOMMENDED YOUR COMPANY TO SEVERAL NEIGHBORS.
Lawn looks wonderful.
For the past 4 years Ive been using Think Green Lawn service and Ive been very pleased. I can see a difference on my yard
I get a call from the service person the night before letting me he will be here the next day. He is always punctual and professional.
I have used Think Green for many years. My lawn has been complemented on health and appearance. There are a lot of services available, but I happily stick with Think Green. Professional in delivery of service and communicative on how to make the grass even better. Many thanks and I highly recommend!
Awesome teamwork Think Green Lawn Service by far one of the best lawn services companies - great communication, flexible, punctual, products use to treat and maintain lawn actually works very well. I lawn is confident, green and weed free
Think Green always calls/texts the day before they come. There quality is second to none! Great guys and very professional
Great service.
People love you only until you do good
They always call before they come, so we can keep our pet inside and safe.
I have been with Think Green for years and I am very satisfied with the work they do on my lawn. Their customer service is friendly and professional. I have referred a friend to their service and she is also happy with the results.
service work is very professional
My yard has never looked worse. My family and I were wondering if they were actually treating our yard since it looks so awful. We are 99% sure they arent. Why do we assume this you ask? Well, if they were using granules to treat the yard, there are no visible granules. Anywhere. Not in the grass, not on the driveway, not on the sidewalk. If they used the liquid application we would have seen wetness on the sidewalk and driveway at the edges of the grass. There would also have been a slight chemical smell. We know this because last year when our grass looked great, these pieces of evidence were visible. The more damning evidence is what was revealed in the morning dew. We saw, in the dew, a set of footprints make a loop through the front and back yards. What we didnt see were tire marks if they used a granule spreader. We also should have seen hose marks if the hose had been dragged through the yard during liquid application. We also have a large tree in the front yard that drops twigs all the time. In the past when they have applied liquid treatment, the twigs and branches would end up in a bunched pile from the hose rounding them all up. The branches were undisturbed. This will all be determined when we go view our neighbors Ring doorbell camera but, like I said, were 99% sure given what we have seen. Needless to say, we are going to be switching to another company because we dont want to pay for weeds.
Received an invoice for services that I never received. Never got an invoice or a summary report about my yard being serviced. Im always watching my cameras and I never saw their technician come out to service my lawn. I contacted the customer service number and inquired about why was I receiving a bill for services I never received. She told me they came out to my house on May 12th. However thats not true because Im always watching my cameras, and never saw anyone service my yard. Nor did I receive a receipt/ summary report after service. So I asked why the technician didnt post a sign in my yard. She says that the technician sometimes doesnt have them so its not mandatory that they put them in the yards. Which I know is a lie, because you have to put a warning when chemicals have been placed in your yard. Then she also goes to state that she could show me as to when my yard was serviced by the GPS tracker from the truck. Which I declined because I know my yard was never serviced. However I think I need to call back and get that because I may have to fight this charge with my bank. So I told her I was going to pay this invoice that I just received for services that was supposedly done on May 12th and I would like to cancel my services. She then goes to say well you will still owe $20 of the promo from the first treatment you did since youre canceling before three services. I said okay thats fine because I know a technician wasnt out there and I dont want to do business with untrustworthy people....so I will pay the $61 and remove me from your list. She continues to babble on and finally after stating that Ill pay 61 and cancel my service about six times she finally said she would cancel. However Im going to do a follow-up tomorrow. And keep you guys updated... I knew I shouldve declined service from the beginning as the Sale Rep wouldnt even let me get a word in!!!
My lawn has never looked this good. Thanks Positive
I used Think Green for 2 years - then stopped last year due to better offer from another company. Bad decision - the other company did not work out so I decided to come back. The technician, Peter, does excellent work - hes professional, knowledgeable, thorough, and kind. JR - Stone Mountain
Service was very professional - my technician Josh was always very helpful with questions and my lawn always looked great - highly recommend!
Josh is the one of the service technician who taken care of my lawn carefully. I highly recommend him.
We are more than satisfied with Think green Lawn Service. Giving kudos to Jacob for his 5-star service . Always attentive, listens to our concerns , performs a great service & just an all-around nice guy. Great job Think Green!
I called them about weeds which I had for 2 months. They are not willing to solve the problem. Horrible conversation with Terry. He told me to wait for another 2 weeks to see the solution which will be about 3 month Ive been waiting. He told me that gas is $4 a gallon now. So?
Jacob is always on time and responsive to inquiries. He makes sure every concern is answered and makes sure to make suggestions on improving the lawn. Thanks!!! Positive Punctuality, Quality, Professionalism, Value
Switched to TG just a few months ago. Josh has shown up and completely knocked it out of the park! Couldn t be happier. Josh does NOT miss 1 inch of my yard when he completes a service. Great job with communicating when he will arrive, and then does a super job! Josh in Nashville deserves accolades!
I dont usually write reviews. Ok, call me lazy but this one I must! If my friends and neighbors ask who takes care of your yard, Ill tell them and thats it. Well, this time I saw some weeds and I asked them to come back spray, which they promptly did. Boy, did I get an education? Brian told me that they didnt spray next to my raised beds because I was growing edibles and the best way to prevent weeds would be to cover the surrounding area with mulch etc. I learned so many dos and donts from a patient kind gentleman. I highly recommend them. You will not regret it. Oh, and Im not getting paid to write this. <<grin>>
Brandon and Jacob do a great job on my lawn. Brandon especially stays in contact with me and cares for my lawn emensly. Thanks guys for keeping my lawn awesome!
I had been using this services for almost a year and had no improvement on my lawn. If anything my lawn looks exponentially worse with new weeds Ive never had before. Im confident they dont treat your lawn properly and its all a scam. Once I canceled my service because they were charging me for both front and back yard while only servicing my front yard and even still my front yard was not seeing any improvement. They still came and serviced my front yard after telling them not to treat me lawn. And then continued to charge me for it. I emailed them back multiple times including John the owner I believe. And he just stopped replying to my emails and then I get an email from ThinkGreen saying theyre going to put my account to collections to collect the money from my last service that I DID NOT APPROVE AND I CANCELED. I literally feel like I need to open a police investigation for trespassing since they came and did god knows what on my property and are now trying to charge me for it. SCAM OF A COMPANY RUN.
I don t know what they did, but after 2 years working with them they almost killed my lawn. It doesn t make sense for me since they have great reviews, but for me it didn t work.
Think Green has been servicing my lawn for three years now and this is going to be the last one. They re courteous and provide service in between regular visits if you have weeds, but whatever they re using simply doesn t kill all weeds and the technician has completely neglected the one side of my yard. I m constantly pulling weeds and spraying my lawn on a regular basis. I ll be switching companies.
I had a problem with winter weeds that wouldn t die until consistent 80 degree temps. Those weeds have been eradicated
Think Green has taken care of our lawn for the last 8 years. They have provided all the lawn needs for fertilizer, lime and weed control at a good price. They have done a good job all that time, I would highly recommend them to anyone looking for great lawn care. Positive
Technician Bryan Powers came yesterday, and was more than helpful when advising me on a few problems areas. This is why I continue to do business with Think Green; both Bryan and the receptionist at the office helped my change my plan and pricing with changes to my yard. I recommend to anyone looking for lawn treatment!
I like when the technician leaves a text the night before he comes to treat the lawn. That way I can make sure all the toys and dog bones are picked up.
My lawn looks great and Isaiah came back to treat my lawn at no additional cost. My lawn looks great, better than the previous Lawn Service. Thanks Think Green!
They always give you a heads up when they plan to do the service. The treatment they use really works and costumer service is helpful and friendly.
I have been using Think Green for few years now. Giovanni is a great tech and it shows that he cares about his customers in the quality of work he performs consistently. The admins are great whenever you need assistance.
They call before coming for lawn application. Their applications are more thorough than most other companies offering same service. Less weeds, more green grass!!
Service is good and the price is very fair. I ve had to stay on them a couple times about servicing right before huge thunderstorms that wash everything away. They ll come back out and service again but it s kind of a pain to have to make that call. Just check the weather and plan ahead a little. I also have to supplement their visits with my own treatments a few times. Long story short, they do (what most lawn services do) a very generic chemical application. I do 3 soil samples per season and have had to adjust nutrient levels myself. But I build that into the cost in my budget so it s fine. I may look around next season for a new company just to compare. They do a decent job and I do recommend them. Just be proactive about asking them to come out and service as much as you need to get it right
great service in timely manner, very responsible. 5 star!!!!! i like to continue with their services next year.
Fantastic - Best lawn service I have ever used!
the service is helping especially since I have not been able to keep up with my own weeding. My expectations were a bit unreasonable maybe.
I ve been with Think Green for several years and happy with their service.
Great service and great results our first year. We will continue using this service.
You have many options to choose from different vendors. Flexible to change from one to other. Can reach customer care quickly. They are heavily dependent on the app (I cannot install bunch of apps on my phone).. Price is ok. Scheduling needs to improve. once you asked to postpone the schedule it default will not change (I have no weekly service, for some reason I want to use service 1 week later but next service will occur immediately instead of after 2 weeks. Complained multiple times but not changed though now it is corrected). Notifications are not up to the mark/standard. I would recommend them because you don t have to hunt for lawn mowers, if you aren t happy with one can request others.
Great company!!!
Great job of bringing my lawn back to life. Great professional service tech. Thanks Services
They are dependable and efficient with their service.
They have done a good job making sure our lawn is healthy, lush green and weed free.
Always a great experience and technician leaves the service note on the door providing recommendations and services provided. My lawns looks great, no weeds all year long.
excellent professional lawn care. Our grass is perfect.
When we bought the house nearly 2 years ago, that yard was mostly weeds. Now it is lush and beautiful.
Good
Always on time my yard looks very good. Very satisfied.
We have used Think Green Lawn services for several years now and they are always responsive and prompt with their service. Our yard has never looked better!
Geo is the best technician for your grass services!!
Too expensive, about to cancel after getting year after year price hikes, this latest is a 21% increase. Becoming unaffordable just like most things now. I dont have any major issue with their services, Id say it was ok, thus 3 stars.
Think Green has the best value and my yard looks great!
They work professionally.
Mark does a great job and he makes sure my Bermuda grass looks the best around my neighborhood. Very reasonable price and well worth the expense. He will tell me if I need to correct something on my lawn(grass clippings) to make sure it looks great!!!
I was with this company for over a year and a half and I still have 4 foot weeds all around my yard!
Just signed up with Think Green after a bad experience with a previous lawn care company. So far, the responsiveness has been much better and customer service actually seems to care about the CUSTOMER part of the service too! Adam came out today for an aeration service and took a lot of extra time to talk with me and cover any yard concerns, obstacles, etc. and, although probably making him a little behind schedule for the next guy, took the time to make the experience personal instead of rushing me through the visit. Adam even shared his GPS route to ensure I was able to plan around my meetings and be available when he arrived. Thanks Adam!
Adam did an excellent job on my lawn. The aeration was done great and I am happy with how it turned out. He was very friendly and responsive.
For my spring aeration Adam was on time, courteous and provided tips to fill in spots on my zeon zoysia. He also had the presence of mind to avoid spots I recently patched. Unlike others providing similar services, he also adequately punched my grass and did not do a quickie job just to check me off and move on. Much appreciated.
Adam from ThinkGreen was very helpful. He came to my place for Aeration and he was very experienced. He was very courteous and answered all my queries. Hope this experience continues. I really had a very bad experience with Lawn Doctor. Thanks VG
Great I definitely recommend them
The technician, Adam, showed up promptly this morning on time and knocked out a big aeration job. I appreciate the care and attention he brought to the job.
We had Adam do our aeration on our Bermuda lawn today. Very knowledgeable on how to use playground sand to restore dead spots and to aid in growing new grass where it doesnt exist. He even said if we ever have any questions we can contact him directly. Thats great service right there! Thanks Adam!
Adam did our core aeration service and did an excellent job. He was on time and walked us through the entire process and even helped to mark sprinkler heads, etc. Courteous and professional!
We had Adam service our yard several days ago with the core-aeration and fertilizer. This is the first time we have had Adam and were extremely pleased with his service. This is a very demanding yard, a lot of sq ft and mostly on a slope that is very difficult. Adam communicated with us the day before, he showed up on time, did an outstanding job, left me a text message afterwards that he was heading to my mother in laws for her service in which he did a great job. I was very impressed and pleased with Adam s professionalism, his knowledge, and his concern to please me, and I m sure, all of his customers. I would highly recommend him to anyone.
Great service
Far and away the best personalized service. They have always been very responsive to any request. Keep up the good work.
I am SO impressed! ADAM from Think Green is our new tech and he is amazing! Great attention to detail. Very knowledgeable and communicative. He texted me to let me know when he would arrive, went above and beyond, and he took the time to teach me about how to remedy issues in my yard. Highly recommend!
I had Adam and he was Great. Did A fantastic Job.
Adam (and others at Think Green) have done a great job on my lawn. Highly recommend their services
If I could give less than 1 star I would. When we initially set up for Think Green to be our lawn provider it took them over two weeks to come start services. I had to call several times to get someone to come out and then when someone did, they lied about not having access to our lawn. We dont have a fence and I saw them on our camera drive past my house. I was told they believed their employee so obviously they were calling me a liar. They finally came out and started service. We thought we would give them the year to get better and help our lawn since we PRE PAID FOR THE WHOLE YEAR. Here we are though about 5 to 6 months into service and they have not been to our house in over two months. We called to inquire and they stated someone will be out today and of course no one showed up. I would not recommend this company to anyone. And I will be looking for a new lawn provider since they cant seem to do their job.
Not the best, but not the worst.
I have had the service for over a year and my yard seems to have the most weeds on the block. Service is always pleasant.
Adam performed our most recent service and did a great job. Professional, knowledgeable, helpful and informative.
Adam is extremely knowledgeable in all aspects of lawn treatment. He truly cares about his work and his professionalism shows and he always does a great and thorough job!
Adam Gravitt is amazing! He listened to all my concerns and made sure to follow up on any issues I had. I can t thank him enough. My yard is well on its way to health! Highly recommend this company!
Brandon is our service tech and he sends text messages to let me know he is coming. He is respectful of our property and our cats and has our grass looking great.
Adam Gravitt has taken over ownership of our yard with the goal of making it a perfect healthy yard. His hard word is both noted and appreciated.
Think Green has greatly improved my lawn. Josh, my technician, has demonstrated diligence beyond what I ever anticipated.
I want to thank Adam from Think Green for his professional yard service. I have had some weed trouble the he has treated, and I am seeing the progress. My yard is looking better and better. He has been responsive to all my questions and has gone the extra mile to make sure my yard looks the best possible. Thanks again to Adam and his work with Think Green. Think Green has been a great yard service provider and Adam represents them well.
Adam is amazing. Always let s me know ahead of time when he will be there, reminds me to bring my dogs in before he comes in their gate to do the mosquito treatment.
They sent me a bill and when I called to ask for details on the work they done. They told me they were not sure because the comments on the work order was unclear. They charged me and never came out. On 11/3/21 I spoke with one of the managers and he corrected the charge and answered all the additional questions I had about what I can expect from them.
Adam has been very informative... any questions - he goes out of his way to explain and take care of any issues. Appreciate the heads up texts when they will be out to take care of the lawn. We have been using them for a few years now and have a really tough back yard with lots of issues - slowly coming around!
Customer for 10+ years.
We ve been using Think Green for 2 years and couldn t be happier. Adam always does a great job on our yard, answers questions and is extremely courteous. Would recommend him and the company to anyone looking to green up their yard.
Afam was very helpful advising me of some issues ive been dealing with!
Adam from Think Green Lawn Service does a fantastic job in up-keeping my lawn. He is very responsive and easy to communicate with. Thanks!
My service technician Adam Gravitt always has the best customer service I have seen in a lawn care provider. He calls to ask questions and gain access to part of the yard that is locked. He takes his time and applies ample product thoroughly to the whole yard. Adam makes my yard look great and is very polite. I recommend Think Green Lawn Service and their reliable, professional services.
Adam was right on time AND he let me know he was 5 minutes out very thorough spraying the yard this time Friendly and we could see him SMILING FACE!!! Thanks Adam!!
Yard has shown drastic improvement with their service. Takes some time but great results.
Tyler is the best. He is so customer service oriented which means a ton. I really appreciate all that he does for me and my lawn!!
Sherri was very helpful on the phone! Thanks Sherri!
This is my second year with Think Green and I am very pleased with the service. My technician Caleb Bidinger is awesome. He does a thorough job and always keeps me well informed concerning the precise treatment needed to keep my lawn healthy and beautiful.
Caleb called the night before service, to remind me he was coming. I called him back with a question about service the next day, which he fully explained. He showed up this morning, completed treatment, and left service notice at door. He was very efficient in his care for my lawn.
I have been with Think Green for over a year now. My grass is not getting better. Weed is still there. Grass is not growing either. Technicians did not say anything about what I need to do to get my lawn better. I got different techs each time and each one did something differently and had no clue how my grass is. I am not so happy with Think Green Service at the moment.
Caleb, our servicer, is true professional and cares for our lawn as if it were his lawn. He is proud of his work.
Now that Caleb is taking care of our yard, I give them a 5 Star rating. The tech before Caleb was not good and I considered changing service providers. Caleb took care of the weed issues I had in no time, versus the previous techs couldnt fix them over a 1.5 year period. Positive
Tyler Bruce has taken excellent care of us and our lawn! Tylers responsive, punctual and does a great job! I would highly recommend Tyler!
Friendly service tech sprayed treatment and left notice. Thank you!
Think Green is doing good job in keeping our lawn looking great and free from weeds. Caleb has taken excellent care of our lawn, provides us good feedback on lawns condition. Great job Caleb! Ive recommended Think Green to many of our friends and keep recommending
We have a challenging lawn with many pine trees and sloped banks. The health and condition of the yard has improved steadily over the last few years. Our technician Caleb is efficient, thorough, and provides excellent feedback.
Think Green has done a great job taking care of our lawn. If I do have a problem, I let them know and they come and take care of it. Alex is our technician and he always answers all our questions and even asks us if there is anything else we need done. He seems to remember where we have problems with weeds and takes care of them. Great Lawn Care Service.
My technician, Caleb Bidinger, is very conscientious and responsible. He always calls the day before to let me know he s coming, he arrives when expected and does a thorough job with the lawn treatment. My lawn looks great. (submitted for Sharlene Cochran)
I have been using Think Green for 6 months now and I already see a massive change and difference in my yard! It was a mess with weeds before. Caleb has done a great job and I appreciate the note left in my door each time letting me know what was done. Overall great value and very reasonably priced for the service.
Caleb is an amazing yard service technician. He calls before he arrives and is always on time and responsive. Our yard is gorgeous! Definitely the most weed free and beautiful in the neighborhood. I recommend Think Green to anyone who asks!
Caleblb is the employee who services my lawn. I am pleased with his professionalism and punctuality. I also love that he always gives me a call the night before he comes so I am aware of the visit. Think Green is doing a good job.
Caleb is punctual and my yard looks great!!!
I would like think my Lawn Tech from Think Green Lawn Service (Calelb Bidinger) for the outstanding job he does with my lawn. He is always on time, conduct himself with the upmost professionalism if I have any issues with my service. Thanks again for your service to my lawn.
Thanks for the outstanding customer service and terrific rates! The technicians are knowledgeable professionals who do quality work. Mr. Caleb B. in particular provided a thorough explanation of my most recent lawn treatment, and he answered all of my questions about how it might affect re-seeding or sodding portions of my lawn. Thanks for taking the time to explain and advise!
Caleb was incredibly helpful in providing tips on keeping my lawn green and healthy. He takes the time to explain what is happening with my lawn and the steps to improve the quality.
Caleb is doing a wonderful job on my lawn. I highly recommend Think Green.
We have used think green for years ,Caleb B always does a great job. My lawn and I appreciate it !
Ive used other companies in the past. Since Think Green has been provided service , I see much better weed control. Caleb, the technician communicates with me, is informative, and responsive.
Caleb is an awesome technician
Weve had Think Green service since we bought our home, and have ZERO complaints. Yard was kind of a mess when we first moved in, no weeds but dead spots from the previous owner having a trampoline & kids play-set. Our lawn remained weed-free & healthy, and quickly repaired itself and filled in 99% of the dead areas. I didnt even think that was possible! A+ service all the way, and Ryan is great...always a professional and very helpful. Thanks Ryan & Think Green!
Our yard has never looked better - tech is always courteous and goes out of his way to take care of all areas of our yard.
Thanks to Caleb at Think Green for the fine job he does in taking care of our (John and Brendas) lawn. He is very prompt and thorough with his servicing. We appreciate the comments and suggestions that he always leaves on his notice that is placed on the door. We feel confident knowing that he is available should we need further assistance. We have used Think Green for years now and are happy with the service overall.
I have had no problems with this company. My yard looks so much better. Caleb the technician gets there job done. Well done Caleb
Thanks for the outstanding customer service and terrific rates! The technician Calelb is knowledgeable professional.
Tech just came in front of the yard, sprayed for min and went away. He never went it in the back. There have been considered weed problem that we have in back and now it explains why there are more weed in back than front. I spoke to with the owner re seeing this my cameras all around the house. He said the cameras are not reliable source of information. Every concern i had and tried to work with him, he had a counter argument than working on it. My cameras are clearly covering all the yard. And ofcourse he hangs up in middle of conversation. It s a rip off of a company, and a joke of a owner. Take your money somewhere else.
Caleb is an excellent technician. The yards are personal to him. He wants the lawn to look good. He never fails to call ahead when he is coming. This is very important to me.
They have great customer service the prices of wonderful the people there are so wonderful and especially Caleb and the other young men that have come out too. If you need a lawn service these are the people to go to. Thank you, guys! And yes they work through the covid virus
Ive used several different companies and I can say confidently Think Green is the better of them all. My technician, Ryan, has done a phenomenal job treating my property and educating me on my grass types and how to make my yard look better.
Called Terry on 5/12. He confirmed someone would be out on 5/13. Service was performed. Thanks Terry!
Customer service with John was unacceptable. I discontinued my service.
Absolutely awful customer service specially the manager so rude. Not professional at all. Also they damage my lawns with brown spot I don t recommend this company at all so rude people .
My lawn has come back to life.
We have had a poor experience with Think Green this year.. We usually have a healthy beautiful green lawn. That is until this year. This year our grass is half dead and full of weeds. We reached out to Think Green and they finally agreed to send someone out to look at it. Their associate John came by and said the state of the yard was shocking and he did not have a confident answer as to what could have caused this. He called us back the next day with still no explanation and no reasonable solution. On the phone he was unprofessional, short, rude and very unapologetic. We had a grass expert (independent) look at it and he immediately identified that the wrong chemicals had been used. When we asked to have their tech identify what he used we were told that he didnt work there anymore. We asked them to replace the damaged grass they said no and didnt want to accept any responsibility, just excuse after excuse.
We have almost 0.5 acre yard, but a technician Tyler arrived our property when 10:57 and drove away at 11:10. Seem looks he did a quickly work, because he did not walk to check side yard and backyard. Truth is we waste money and time. BTW, Thanks to Caleb for doing good job last three months, he did in taking care of our lawn. Unless Caleb come back to our lawn, or well discontinue service after this cycle.
I have been using Think Green for about half year, and their service is really really good. Peter, the technician who handles my lawn are very knowledgeable about weed control. He is very friendly and helpful when I had problems about weed problem over my lawn. I highly recommend their services, especially Peter. Good guy!
Matt was our tech and he did a very thorough job on all 3 services. He was especially good with the mosquito control.
Paid this company for over a year and to this moment my yard is full of weeds. Then when I call to cancel the service they had the audacity to ask for the last payment! What a joke! I do not recommend this company for anything!!
We had our first application today for our lawn and shrubs, our tech Brooks was very professional and thorough.
Great service and staff.
Highly recommended! We have been using Think Green Lawn Care since 2017, very happy with their service. They also offer wonderful customer service - we are very happy working with Chris and his office staff.
I have been Think Green customer for eight years , and I always prepay, when I call and let you know that I received a letter from my HOA saying that I was neglect regarding the weeds, during that call I was not told that there will additional charges , I call you twice trying to work with you but I was treated poorly with the attitude of take it or leave it. I decide to leave you and hire somebody else since it is the way you treat your customers especially established customers and I will let other people know about your company
Company response my concern quickly. Thank you
Trenton Harrell who takes care of my lawn is an amazing guy and he is one of the reason I am sticking on to think green. They do a great job and very timely and professional. their products are outstanding. And have a great customer service. Thanks for Maintaining my lawn weed free. Cheers !!
Justin is absolutely fabulous. Always calls the day before and always arrives on time. He is also very helpful in answering my questions.
The past two years this company has been slacking. I have paid on time, all the time. They service my lawn on time , but the last two seasons, I have had a lot of weeds. UPDATE: Okay, I was contacted by the owner of Think Green Lawn Service. We talked about the condition of my lawn and they came out within a couple of days to apply liquid pre-emergent in addition to backpack spot spraying of weeds. They were concerned about my weeds and wanted to make it right, and I appreciate that. So, I am upgrading my review from 2 Stars to 4 Stars.
These guys have been taking care of us for a year and I have been very pleased.
Think Green has always been great to work with. When there is a problem just let them know and they will work with you to resolve the issue or make recommendations on how to correct the underlying root cause of the lawn problem. Thank you very much.
THINK GREEN does a good job in keeping our lawn lush and green. They are flexible and very prompt in following up on any request. The Pricing is attractive as well. Thanks for providing a great service and I would recommend them for any kind of lawn maintenance.
Very happy with the service and my lawn looks great.
We will see how the lawn looks this year so we will withhold judgement til then.
The lawn guy is always friendly and knowledgeable, and I dont have sales guys showing up on weekends or texting photos of local mosquito-bitten kids to my phone to encourage me to buy mosquito treatments for my lawn (Im talking about you, TruGreen). These guys come out and do their job, do a great job, and thats all I want from a lawn care company. Lawn looks great and Im always well-guided for my part in it (mow/water shorter, longer, more often, etc). Very happy and impressed.
Service is prompt and just whats needed. Job well done.
Great service and customer care!
I have used their services for two years now and I have no complaints.
I am not seeing the weeds die in my yard I have voice my concern and I am not seeing any results. I will call again to see if they will take care of the problem.
Great company from top to bottom. You can definitely tell the difference think green brings to the table just by looking at their sales reps. Ive never delt with a more courteous sales rep than I have with this company, I could really tell these guys must love what they are doing out here because their personal candor is just through the roof. Hands down the best of the best.
Think Green has some of the nicest, respectful and most professional employees. They will take time to answer all your questions. And on top of all of this, they are taking great care of my lawn!
I have tried 3-4 different lawn services and I have to say that Think Green is by far the best and most effective. Our technician Chandler Shaddix is awesome! He s extremely thorough, polite, and is always willing to offer advice. Top-notch service! I would definitely recommend them.
I´m very disappointed with Think Green. My lawn is looking worse than before I changed to Think Green. Weeds that were supposed to be controled are growing and destroing my lawn. I´m defenetly considering to come back to Turf Masters. August 2019. I would like to say, that after my complain Think Green is doing the best they can to control the goosegrass in my lawn. They are coming every 10 days to spary it and kill it. After 3 aplications it´s changing colour and dying. Hopefully they will be dead soon.
Best lawn company ever.
Lawn is getting better
Good service.
I have been with Think Green for a year. They are only ok. I feel like they ripped me off recently. I have areas on my yard that never seems to grow grass. I called and spoke with Think Green and was told that getting my yard aerated would help with getting my grass to grow. I went on and had the work done to no avail. About two weeks after the aeration I received service from Think Green at which time they tell me my grass isnt growing due to shade damage and they had services that would help. My issue is, I wish they would have informed me of that before I had my yard aerated. The aeration was not necessary and a waste of money. Its been about 3 months now since the aeration and my grass is worse than before. Apparently my grass wont grow until I have the shade damage issue addressed. I would like to know upfront what the issues are instead of being told anything.
Very professional and courteous!
Our Tech Calelb Bidinger always treat our lawn like its own. His always on time and professional when answer our silly questions. Think Green is an outstanding company. Thanks Positive
Outstanding job!!! My lawn has never looked this well manicured. Even when I was using products which werent environmentally friendly the weeds kept coming. Thank you, THINK GREEN, and I do!
I have been with think green for about 3 years now. I had a beautiful weed free lawn when I started with them and now my back yard and around my fence is infested with weeds. I have addressed this with the service tech And they just get worse and worse. The last 2 times they came out they said they did my whole yard however both times the lock on the gate was locked so they did not do the backyard. I have weeds growing knee high at the moment and we are still in Winter. I felt like I had to be on the defense when I called in to let them know about the problem. I am canceling my service today And am very disappointed not only with the service itself but also the customer service that I received.
Weve had them for about 4-5 years now and they respond quickly to all of my issues/requests.
I moved out from your company because of not a great response and not a great development for my yard. When i moved out i am not able to login to my account and I do have past due and am getting my bill, why i try to pay online not able to make it and when i called 844 and 678 numbers no response. I didnt understand how to pay the bill.
I gave them a 1-star review ONLY because its required that I select a number of stars, and also because a negative 6-star review was not an option. This is a terrible lawn service. I pre-paid for a year of service, because it was cheaper that way. During the pricing/quoting, they said they would cover my entire lawn, but they ended up only covering about half of my lawn. They sprayed my lawn with chemicals for a year and the weeds actually got worse in my lawn. Every time I called them to come back and re-treat, they would blame me for the weed growth --- claiming that I wasnt mowing my lawn enough or wasnt watering it enough. After the year of service was up, they called me to renew the service and I declined. So what did they do? They sent me a billing statement for the NO SERVICES they performed! Unreal...... Obviously, I recommend this company dissolve themselves and cease with lawn services immediately.
Think Green Lawn Service has treated my yard for over 1 year and there has not been any positive change in the appearance of my yard. Ive phoned them on this morning to address the ongoing issue and spoke with Mr. Weaver whos lack of concern was very apparent. Its unfortunate that you patronize a service and recommend it to others and the response to your concerns it apparently none. I informed him that my neighbor patronized this service because they serviced my yard and after he had minimum results he began his own treatment and his yard looks amazing in a brief period of time. This is what I shared with Mr. Weaver and he stated as they usually do about weeds that cannot be treated mushrooms, crabgrass etc. Stated it is a partnership as if I do not work on my own yard and only rely on their service quite disappointing but a lesson learned.
Jim Segers is the president of Think Green and a man of his word. In a world where customer service is all but disappeared, it is refreshing to know that the president of this company cares not only about his companys name but he also cares about the customers his company services. He responded quickly when I expressed my concerns and responded to it personally. Customer Service is alive and well at Think Green Lawn Service. Sincerely, Charles E. Sims
Justin along with Think Green Atlanta makes this company heads above the rest. Small personal new equipment with knowledgeable technicians. Every time Justin visits my property he makes me feel like I am his only customer. He knows the history of my yard from a builder not grading adequately and sub par grass. I would never use another provider. If you are looking for a company you want to trust and technicians who care, I highly recommend Think Green!
For the most part Im fine with this company. Their technicians are polite, timely, and well educated. Mine in particular is always super friendly. Cost is fine, and the product itself is fine albeit Ive had better results from other companies. The reason this is a 2 star review instead of a 4 star review is that each of the past 2 years someone from this company has deceivingly tried to schedule a lime treatment phrased in such a way that it was part of my package. When I would question them if Im paying for it already or not....click, they hang up. For each of the past 2 years its like that...try to get me to up my service without clearly stating that its an upcharge and when I question it they hang up. Its so unbelievably shady and the guy who does it is just so super rude and always hangs up on you. Also there is no way to cancel your service without actually calling in. Their website lets you add services...but cancel? Nope. UPDATE. Jim from think green called and we had a long chat. Ive decided to give them another year. Excellent service from Jim. If he was the one who called me in the first place Id be giving then 4 or 5 stars.
Think Green have been taking good care of my property for about 5 years now. I will recommend Think Green to anyone who to a beautiful yard and peace of mind because the management is serious about business.
Worst company.. If youre not home, dont expect them to do as good a job as when you are home watching them. My back yard is covered in weeds. Also, they invoice you over an over, which unfortunately caused me to make a mistake in over payment. When I stopped payment with my bank for this duplicate payment, their bank charged them an $10.00, that they are now making me pay. POOR CUSTOMER SERVICE!!!!!!!!!!!!!! Im sure this also had something to do with me calling and cancelling my monthly service with them a week ago. Revenge is mine saith Think Green!!!
Think Green does a great job at a reasonable price. Customer service is very good.
Best service in the business. Results are amazing for lawn service, mosquito control and pest control.
Great company - Great pricing... Very Happy!!!
These guys take great care of my lawn. Almost weed free coming from 25 percent weeds 3 years ago when the started.
Brian at Think Green treats our yard and I couldnt ask for a more incredible person to do this for us. He is always so nice. He stops working to answer any questions that I have and he always gives my boxer a good scratch on the head while doing our yard. He also calls the day before he comes every time and its never inconvenient for him if we need to reschedule. All in all the best service that you could ask for and Im very comfortable having him at our house with or without us there. Thanks Brian!!!
afetr four time service ,I cant believe many many weed,worst company for ever! Complain one time,they told me,pull the weed by hand.hahahah.i paid money every month for what. Dont waste your money for this company!!!
Im very impressed with Think Green lawn service at my property! They always call and let me know when they are coming to my property and all the employees are very nice and trustworthy! My grass is very beautiful and no more weeds! Keep up the great work guys! Gregory Smith
Always great & friendly service. Had a concern of some weeds popping up after a treatment (pd. visit) & a courtesy call was done at no additional cost to address my issues. I get a reminder call a day before their arrival so I can lasso up my dogs to keep them out of harms way & thats important to me & my family. Thanks & keep up the great work!
I had them for 2 years. The first year I would rate them 4 stars. but the 2nd year their service went down hill. I complained about weeds showing up around the edges. after no success in treating that weeds were popping up in a lot of places allover. I complained but they never got rid of them. I have one more treatment due and a Lenny Sanders called to sell me an expensive lime treatment add on to my service, I was in the middle of telling him that I was not going to renew my service because they were increasing by 10% for next year . The guy hung up on me so I going to call them and cancel my next and final service and ask for that payment to be refunded.