GR Mowing Ltd in Coventry

Used Rob and team for many years. Started very well but then became terrible. Lawn was rushed, barely cut properly and not strimmed. When I told Rob he seemed happy to lose the business rather than put it right.

The positive point is that they came regularly without fail. The main negative point is a lack of flexibility, in particular: 1) There was no flexibility to mow less often than fortnightly. 2) There was no flexibility to to do any other gardening. 3) There was no flexibility when the lawn didn't need mowing to skip a week or do other gardening instead of mowing. They came to the property and pushed the mower around a bare garden rather than spending the time on something more useful. I didn't mind paying them, but I would have liked to pay them to do something that actually needed doing. 4) More expensive than some other firms.

I have used GR mowing for just over a year as they took over the pervious company I used. The service had been good at the start and friendly staff. However I feel as they have grown the professional service has gone. It’s seems to be more about number of cuts rather than quality of service. When questioned about the quality of the cut they prefer to cut off the service then talk with the customer. So customer service is very low on their priority list.

Wouldn't recommend. My father in law was ill and just out of the hospital and wasn't able to unlock rear gate to allow them in to mow. They charged £40 just for coming out. Spoke with them on phone several times to explain situation. Very rude. Now they sued for £1000 !!! Father in law had since passed away. It didn't help that they kept phoning him for payment, knowing he was very ill!

Friendly, efficient and punctual. One of a few services that initially responded to a quotation and then provided a good mowing service. Would recommend.

Great service, highly recommend. Been coming fortnightly since the start of lockdown and the guys always do a fab job. Very professional and reasonably priced.

I have a larger than average garden.On each occasion the two men who came to cut the grass had come and gone in 10 minutes or less. They never bothered to strim edges of lawn. I emailed owner twice politely asking him if he could remind his employees to finish job and strim round edges as it looked a mess. He ignored first email. His reply to my second email was that they wouldn’t be cutting my lawn again! Do not use this company unless you are prepared to accept a half finished job with zero customer service.

Used them for awhile, but they got really sloppy and missed a lot of areas as they clearly rushed it. I've found a cheaper more reliable company now.