Emerald Yards in Converse
8603 Spotted Owl, Converse, TX 78109, United States
About
We are San Antonio's number one lawn care company, we are proud to service our city making it green one lawn at a time. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
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They were very professional and I was so pleased with the quality and timeliness of the job. I had a sprinkler system installed and various lawn care items. This is a complete lawn care company. Look no further.
Emerald Yards has been mowing and treating our lawn for about a year. They have been professional, timely and provided quality work. I’ve been so impressed by their level of communication. Thank you for such great service.
Scott is very knowledgeable and was quick to answer any questions. Very happy with the work that Oscar and his crew did. They took their time and did good work. Very pleased with the leveling job. They use a sand and compost mixed so although it won’t be very flat the first time leveling it’ll help tremendously with this terrible new build soil. Their scheduling is a little wonky but the service and communication makes up for it.
I engaged Emerald Yards to raise an existing bed in the back yard, remove some trees and bushes, and create two new beds in the front and a small one in the back. Also had them clear a former dog-run for future placement of a raised-bed vegetable/herb garden. All of the crew were asked to keep the back gate closed and latched, as my dog needs to go out on occasion to do her business. I found the gate propped open with a stone and when I went to close it, the latch and bottom hinge were bent and almost completely pulled out from the wood due to slamming in the wind. Pointed this out and was told it would be repaired. It’s still not fixed. What should have been a one-week (at most) project turned into more than three weeks; with over one week of no contact. I was told on a Friday that they would return Saturday (the next day) and didn’t hear anything for 10 days. This was after a round of texts discussing the importance of communication. The shrubs and trees that were removed were supposed to have their roots either removed or drilled and filled with root killer. Neither was done. Just flush-cut with the grade. According to the invoice, I paid for a “Lawn Levelling” but just got a top-dressing. In a prior discussion, I was told the levelling would be a sand/compost mix (also described on their website). There was never any sand used. Also discussed (but not in any documentation) was a small 8-10 inch strip between the home and back sidewalk that was supposed to be cleaned of rocks and debris. I was told this would be taken care of. Still looks the same. Overall, the outcome is just barely satisfactory. Not stellar. I was hoping for more attention to detail and a better customer experience, as I prefer to do business with local entities who tend to do a better job than the national franchises. EDIT-Response from customer- We appreciate the offer to come back, but we'll take it from here.
Had to fire my previous yard services provider and after talking to several companies, Scott's responsiveness and original quote is what made me try his team at Emerald Yards. Do not regret it at all, even though his price was not the cheapest, the quality of work his crew does is 10x better than my previous provider...like the automated (texts & emails) confirming your service day(s) and when his crew is on the way. Also had Scott's team do all the trees and shrubs in my front yard after going out for bid. Again, he wasn't the least costly, but I figured if his tree/shrub services was like their yard service - a little more $$$ was worth it. Very happy with their tree service as well. Highly recommend Scott's team at Emerald Yards for your lawn and tree-care services.
I recently had Emerald Yards take over the care of our lawn and I was absolutely blown away by the quality of their work and the professionalism of their team. I started by meeting with the owner Scott, to discuss the care plan for our lawn. He was incredibly helpful in listening to my concerns and coming up with a plan that would meet my needs. He also took the time to explain the different options available to me and the pros and cons of each. Once we had a plan in place, the team got to work. They were incredibly efficient and worked quickly and efficiently. They were also very respectful of my property and cleaned up after themselves after each visit. The finished product is absolutely stunning. My lawn is beautiful and green again! I would highly recommend Emerald Yards to anyone looking for high-quality landscaping services.
Hasn't shown up yet and owes me from last year? Hasn't even contacted me.... then met up with Scott this morning to discuss a plan of action moving forward. And crediting balance towards the new plan. Thanks Scott
I’ve used Emerald Yards for a year and a Half. The quality of work was on several occasions, sub par. They installed 30 landscaping lights for me that looked great when they functioned. Over the course of 18 months I’ve counted at least 6 occasions when some of those lights stopped working. Come to find out they were cheap quality and only came with a one year warranty, compared to other companies that offer 10-15 year warranties. So close to $2500 later, I now have only 26 working lights, not to mention that the transformer box their electrician installed wasn’t designed to handle the electrical load. Now it trips my fuses all the time. I’m not even going to get into how many times they came in late or skipped appointments all together or forgot to do things they were supposed to on their routine visits. Honestly, they have a great Web site and they’re great at billing. That’s about it. Now I have to either replace those lights with something more durable or keep paying out of pocket to replace them. They got me good on the labor. I’m not even going to get into weed control or trimming bushes or branches….if you want my honest opinion try someone else.
The absolute apex of landscaping companies no other business can even comprehend being in the same bracket as emerald yards truly the Aristotle of yard services, and that is only scratching the surface of the company.
Scott has been very informative and helpful. Jose and Francisco are hard workers, friendly, and respectful.
Scott and his team did a great job tilling, prepping and laying in our new sod. Scott is very knowledgeable and easy to work with.
Scott was very communicative and delivered requested services in a professional and timely manner.
Very much satisfied
I can t say enough about this company. Scott and his team are wonderful. Scott came by before they started to go over the job and then again while the guys were working. They were here for a few hours and we now have an awesome Wi-Fi controlled irrigation system for a phenomenal price. We have more services scheduled with Scott and I can t wait to see my yard get back to beautiful. We highly recommend Emerald Yards!!
Scott s team upgraded my entire sprinkler system. They ensured all was working well, and I now have entire coverage for my yard. They also took the time to show me how to use the new system and walked me through how to use on the app. I am very pleased and highly recommend them.
I had a scheduled appointment on April 8th or April 15th @ 12PM, and no one showed up. I waited, thinking someone from the business would contact me about the missed appointment, but that didn t happen. So, I called, and spoke with Scott on April 24th and he said, I can stop by today around 4:30PM. I agreed with the time; it s April 26th; and no one has shown up or called. I guess they ve got enough business and mine isn t wanted. Reply to Emerald s Comment - I read the owner s comment and the reply isn t true. I never received a quote. Had a received a quote, I would ve hired them. That s how interested I was in getting this project completed. By the way, you can t tell me how pallets of sod is needed if no one came to view the property. Hmm .
Professional and on time with service.
Good service
Thank you Emerald yards for a job well done my back yard looks amazing now when Scott got bad sod he had to get more to finish the job and get it done right Thank You again
He does an excellent job and everything comes out just the way he says it will does an excellent job cleaning up the yard and reseeding and I dont know what else to say I added pest control this year does an excellent job and does what he promises
Scott and his team are very easy to work with and they are quite accommodating. The team at Emerald Yards has been taking care of my lawn for about 4 years.
We had dirt added to the backyard around the house and rock to the front for aesthetic reasons. Looks great!!
Good quality and very responsive!
I have been with this company for 3 years, they do excellent work.
Emerald Yards does an excellent job taking care of my yard. Thanks for the great service!
Fast and Great service! Thanks Scott!
Team was not just on time, they were early! I don t think I ve ever had that happen before. Emerald Yards dethatched my lawn - very pleased with the results.
They do very good work yard looked great.
My lawn is doing so much better than last year which I had a different company. Emerald put in mulch and put a border around the flower bed. They checked all of my sprinklers very satisfied.. Started beginning of year with the fertilizer and weed control looks great even with the heat.
I wish I could give more than 5 stars, Scott and his team have revitalized my yard and I am honestly shocked at how good it looks now! I have a giant yard, and it went from 80% weeds and dead grass to 100% WOW!! At first I was really skeptical on what results to expect, I was expecting a-lot more weeds in my yard but month after month, my yard has been nearly weed free because of them. I know trying to kill weeds is something that you have to battle monthly, but this is where his team excels. Scott (The owner) is a great guy, he puts a-lot of trust in his team and I can see why, they are knowledgeable and hard working. They take the time to do the job right. Theres not a single part of my yard they dont go over. He and his team know exactly what to do when it comes to weeds, grass, fertilizing, de-thatching, aerating. They do it all, and they do it really well. If you want your yard to look amazing, Emerald Yards is the one you want to call.
They were very accommodating and pleasant to speak to. They did a great job on my lawn. I would definitely recommend Emerald Yards.
They did a great job. In fac they were weedeating my flower beds. Unfortunately they killed several of my plants by mistake
Called Emerald Yards on Friday afternoon and they were able to get me in for Saturday morning service. They showed up, analyzed the yard for a cut, trim, and edge. They gave me a fair price. The two man team was fast and professional. I asked about some lawn repairs that are needed and they made some recommendations. Will definitely be using the service again. Highly recommend
Thank you Scott for our new irrigation system you just installed. Each of your employees that came out to install were friendly, answered our questions, professional and timely. So after the irrigation system was installed, Scott came out to airate, spread compost and heavily seed with rye grass. We are very pleased with the progress because we just bought this house and the yard was a disaster. We plan to call Scott in the spring and have him install Maya II Bermuda grass. Thank you again!
**EDIT**: I lowered my previous rating of 5 stars to 3 stars due to less than satisfactory results from Scott & Emerald Yards LLC! Lawncare services provided were not as expected or described in the contract--the team only spent 5-10 minutes at each monthly service--how can satisfactory service be accomplished in that short timeframe?! Whenever I questioned the quality of work provided, I was met with disapproval & scorn for questioning the team & was accused of giving the owner, Scott, & his crew a hard time! Also, the areas where our lawn was dug up for irrigation installation by Emerald Yards LLC, was destroyed--grass never grew back, just dirt remains. When we requested re-seeding for those areas, we were told we would have to pay for the additional re-seeding even though they caused the damage! The only reason we didnt give a lower rating is because Scott said he would refund the remaining mths of our contract as he no longer wanted to service our lawn due to me constantly voicing our disappointment & dissatisfaction with his team & service!
Thank you Emerald Yards, for installing my irrigation system and taking care of killing the weeds in my yard. How did I come about this company, Ive went on Next Door App and ask for recommendations on who can suggest a company I can reach out to install an irrigation system at my home. I had a total of 5 mens that came out to my home to provide me an estimated. The best part is yet to come, a gentleman by the name of Scott, he show professionalism, he knew the type of grass I had in my lawn and he was very knowledgeable of his work, I was sold, when he spoke on what he was going to do and he provided me with the expectation of the service he will be installing and on how I can controlled the irrigation system by the touch of my cell phone. Then he pulls out his phone to show me his yard fron his camera, within using the app, I saw how was able to control his irrigation system, just by setting the timer to turn/off on the system, that was a wow moment for me. If you decide to go with Eremald Yards you will not be disappointed, Scott also had all of the paperwork I needed to submit to my HOA and within 10days, I was approved to have Eremald Yards to come out to installed the irrigation system at home. Im a happy satisfied customer. Thank you so much Scott, for taking the time to come back out to my home to explain on how to operate the irrigation system, because I was at work when the job was completed. Emeralds Yards is number #1 in my book to reach out to take care of lawn, do not go anywhere elses, I promise you, thier work is far exceptional
I contacted Emerald Yards after purchasing a new home in San Antonio. The previous owners did not maintain the property very well. So I called Emerald Yards, Craig came to my home the next day after I requested a quote, walked the property and gave me a great deal. They cleaned up my property, cut the grass, hauled off a lot of trash for me and fogged the yard for me making my wedding day even more perfect. I highly recommend! They will be fair and they have great communication. Every time they are on their way I get a text with their real time locations so I know where they are and how close. I will continue to use them moving forward. Thanks Craig and Scott!
I pass this yard every day while doing my school bus route and always admire how amazing this mans lawn is if your looking for lawn care I d definitely go with this company. He definitely knows how to have a beautiful lawn best looking lawn I have seen in the converse and surrounding areas.
I called the number on the website to schedule an estimate and lawn maintenance for the day, I spoke with a man named Scott, and he said the best way is to schedule on the calendar via the website. I selected a date and time slot (11 a.m.) and stayed home from work because I wanted to do a walk through and have a bi-weekly service done, but no one showed up. I called the website number, and Scott answered, saying someone would be there in an hour (no one showed up). Three hours later, I called the website number and no one answered. I understand busy business or even short staffing, but I made an appointment, and no one showed up, no calls, and that s how business is done? I took off work for this because I read reviews thinking I could have a long standing lawn service reliable company. People need to go elsewhere for service, and get with a company that respects peoples time.
Scott and his team do a Great job They take Pride in what they do. I would Highly recommend them.
Great service highly recommend
This guy has the best service in town! He is worth every dollar. He can even install a new sprinkler system for you! His pricing is very reasonable and everything looks spectacular when he is done. The package deals he offers are the best way to go.
Scott from Emerald Yards is awesome. My yard has never looked so good. Hes always on time and my yard looks the best it ever has.
Emerald Yards is great! And I want to recommend to you Scott & Craig! This team truly takes pride in their work and it shows! I also appreciate the effort they go to educate us in terms of their care and lawn management processes. Their quality of work is second to none. I highly recommend you contacting Emerald Yards at your earliest opportunity!!
UPDATE: To Mr. CEO of EMERALD YARDS, I did book the appt through YOUR website and I got an email acknowledging the request and then got another email confirming the appt. I would say maybe it was a technical error with your calendar, however someone did call me and gave me that reschedule because of rain line on the day of. So it sounds like someone on your end deleted the info but thats between you and your employees. I have the emails and the number I got the call from. See the attached. That is your company, right? And you Sir, are looking at the wrong dates, my appt was Mar 11 not the 25th. This review was originally written several weeks ago on Mar 13th. March 13, All these great reviews. I wish I had gotten the same service, actually I would have appreciated getting some kind of service at all at this point. My appointment was for Thursday at 12 noon to do spring cleanup, I got a call about 15 mins before noon saying they werent going to make it because of forecasted rain (the forecast actually said rain around 10pm but ok) and they wouldnt be able to finish my yard in time. I asked if they could at least come by and give me an estimate since I hadnt gotten one yet, they said no and they would give me an estimate when they came by on Saturday to do the job. I didnt understand that but ok, I didnt argue. They were cancelling on me at the last minute because of rain (we didnt actually get a drop of rain that day) then why couldnt I get at least an estimate that day or Friday? Anyway, so here it is Saturday at 3pm and I still havent heard from them. Oh, did I forget to mention that when they cancelled on me the wouldnt give me a time or a window as to when they would be showing up on Saturday? I felt like I was dealing with a cable company. I dont know who I was talking to when they called to reschedule but it was horrible customer service. I couldnt in good conscience give them my money even if they showed up right now. By the way I scheduled through their website so its not like there was some kind of issue beforehand. Completely puzzled.
I had an appointment with Emerald Yards and they never showed. Appointment was rescheduled and they didnt show up for that one either. So, as far as dependability, they get a 0.
Great job on my first lawn cutting and maintenance of my flower garden. Clean up was also perfect adding this company for my permanent Lawncare
I have a large yard that needed a lot of work and maintenance that is not possible for me to maintain without having professional equipment or several people working on it. I met with Scott last spring and I was pleased with his knowledge of grass and what he could do to fix my problem areas and decided to purchase one of his plans. Him and his crew come every month and would have an automated text message to say when he would be there, which was nice. He also leaves a note of all that was done that day and what is recommended. I am pleased with the progress my yard has made and will continue to use him next season. My only advice would be to ask upfront what all extras he thinks you may need to pay for to fix problem areas on top of the plan. But that is probably more my fault for not knowing to ask, as this is my first home. Overall I am pleased with his service.
I was very happy with their work my lawn hasnt looked this good in many many months. I will continue to use this service and highly recommend Emerald Yards
We have been relying on Emerald Yards for our yard maintenance since 2019. We have found the owner not only professional but also caring deeply about his work and services. These elements have shown consistently throughout. Our yard is looking better and better as a result. We are a satisfied customer.
Scott was here right on time and took the time to explain what he was doing to the yard. Work done for the first step to get my yard started to be beautiful once again. Cant wait to see how it turns out. Thank you Scott Positive
Emerald Lawns is definitely a five-star company. They did a fantastic job on my lawn. They sent two men to treat my yard both were very friendly. They spent two hours spraying all my weeds and putting granules down. Within two days all my weeds died. Im even going to sign up for one of their maintenance programs. Thats something I never do. They quoted me a price of $40 to cut and weed eat my yard. I have a huge lot the biggest lot in my subdivision.
I wish I could give more than 5 stars. Trusting Emerald Yards with our yard has been one of the best decisions I ve made. Scott leaves the yard beautiful every 2 weeks. We had a major issue with weeds that he has been tackling for us. There have been major improvements over the course of the past few months. Emerald Yards is professional and they deliver as promised. Scott is knowledgeable and very serious about keeping his customers satisfied and happy. You will have no regrets choosing Emerald Yards to beautify and take care of your lawn.
If I could give Scott and Emerald Yards more than 5 stars I would in a heartbeat. I had a previous lawn company that is well known but I was not seeing any improvement with you yard after a year. I saw a sign for Emerald Yards on a residents lawn in my community and decided to give them a call. Scott was very professional and knowledgeable from the first time we speak and I was felt more comfortable giving them a try once we met up at our appointment. Today is his first time at my home and I have been more than pleased on his work and the commitment he has towards beautifying my lawn. I highly recommend him and Emerald Yards to anyone looking for a local company that takes care of their customer and not just a well known company that takes your money and not offer what Emerald Yards brings to the table.
I would have given 5 stars, but while they aireate the lawn,they damage a couple of gutter drain covers and they didnt replace it.
I had to switch from my former pest control company to Emerald Yards and I have NOT seen a single critter. They also did some stones and mulch around 2 trees and bushes and my yard looks beautiful. I love looking at my yard when pulling into the driveway which they also widened by adding cement tiles and I was amazed at how straight they were cut to accommodate my sprinklers. Emerald Yards takes care of any descrepencies that may arise until the job is done right and they are okay with customer input. I would recommed Emerald Yards to anyone looking for curb appeal. Oh yeah I also got the porch area pressure washed and it looks so fresh and clean. The financing is great also!!!! I will continue to use their services in the future. CUDDOS TO EMERAL YARDS!
My yard was a mess and no matter how often my usual guy came by I never saw a change. I was referred by my sister and I dont regret it. Since they came by I have referred them to 3 other people
Absolutely awesome!
Fantastic work! My lawn has never been in better shape!
They did a real good job on my yard. I would hire again in a heartbeat.
Dedicated and knowledgeable landscapers. They take a lot of pride in their work and it shows.
I tried Emerald yards a few weeks ago and Im already starting to notice a big change on my grass it look green. After so many years trying new product I finally found one that works it killef my weeds with in a few days and my yard looks much better after a few weeks even my neighbors have noticed .
Emerald Yards has been a life saver! My yard was looking a mess and Scott took the time to educate me on what the best products are to bring my yard back to life. I also appreciate Scotts hard work and excellent customer service! I look forward to a long and prosperous partnership with Emerald Yards.
Prompt professional service!
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