906 Concord Pkwy N, Concord, NC 28027, United States
Killingsworth Environmental provides comprehensive pest control and lawn care services for both residential and commercial applications. We offer safe and reliable treatment options for ants, bed bugs, mosquitoes, roaches, rodents, spiders, termites and more. Our goal is to provide you with quality service and treatment solutions that fit your needs. We service Concord, as well as Charlotte, Denver, Huntersville, Gastonia, Matthews, Mint Hill, Mooresville, Pineville, and Rock Hill. Keeping your home, family and business safe is what we do best. Whether we are caring for your lawn, treating for pests, or disinfecting your commercial property, we provide environmentally friendly procedures to deliver exceptional, long-lasting results.
Jonathan Moose always goes above and beyond when he comes to the house. Our crawl space is larger than most so he can get in there and get it covered. Killingsworth has always done an amazing job! I highly recommend them!
Called today to verify my next year's termite control contract, since I was not contacted or billed as usual. Was told that the million dollar warranty was no longer valid and it had decreased to $500,000. Customer "service" rep was reading off the new terms of contract extremely fast and when I tried to interrupt to ask a question, he told me to "Stop talking". Needless to say, I will NEVER do business with this company again. I see that they have been sold to a global pest control conglomerate based in Sweden. Perhaps this is their new definition of customer service.
After years of lowering expectations and poor performance, I finally cut the cord with Killingsworth today. We have been on the Silver Package for years and every year we have been disappointed. Our yard is basically dirt and moss at this point. I drive by my neighbor's beautiful yards and see healthy thriving yards and then drive into mine and see dirt. We have paid thousands of dollars to Killingsworth over the years, and all my neighbors who literally do nothing but mow their grass have much more lush and green yards than mine. When I've called before, their general go-to cop out is that I should just water more. However, I installed a sprinkler system at great cost, and the results are still awful. See the attached pictures for evidence. The final straw occurred with their billing department. Their online billing and payment system has been down for months. And, the business office closes at 5:00. So, unless you want to leap back to the 80s and write checks, find a stamp, and go to the post office, I would suggest finding a different company--perhaps one competent enough to do business in 2019. I only regret that I didn't end this relationship sooner.
Trevor was so perfect! He was amiable, knowledgeable, professional and well versed in the company standards, actual work done , answered questions well and was not "over selling". I felt he was trust worthy and I think Killingsworth should be proud to have him. Whether we buy the service or not, we will definitely call your company in the future should the need arise for this or any service you provide !! Thank you, Debbie Lariscy 😄🌷
I have been a customer for over 14 years and have never had a bad experience with Killingsworth. Greg Drew was my technician today, he was AWESOME! He was courteous, knowledgeable and took care of a very scary wasp situation. Great job!!!
Anyone who has come to our home from Killingsworth has been great to work with. They are very detail oriented, punctual, and professional. They are knowledgeable when I have questions. Prices seem reasonable, but I have not compared. I value the relationship and would pay extra if it is more costly than average for the good work they do.
Ike and his crew at Killingsworth did a fantastic job on our crawlspace encapsulation. The entire team was prompt, courteous, and professional. They went out of their way to make sure I understood the process and installation details. The quality of the work was beyond what I expected. The wood and brick look brand new, and the space is now dry and clean. Thanks for doing such a great job!
Very thorough. The tech took his time to ensure full coverage. We were very pleased by his professionalism and how he explained everything he did. We have always been pleased by the work performed by Killingsworth and the lack of insects while they serviced our home
No bugs
Bad customer service
Very detailed pest control. Sprayed inside and out, removed all spider webs and wasp nests. Even did a detailed inspection of attic and crawl space. Looks like it will be well worth the $.
I contacted Killingsworth about an obvious infestation of Crape Myrtle Bark Scale. I was quoted for a one time treatment for scale on one crape myrtle. However, the work ticket emailed to me after the treatment showed the technician treated with a fungicide (Propiconazole 14.3 - which is labeled only for treating powdery mildew on Crape Myrtle). I have called twice to understand why the tree was treated with a fungicide and not insecticide (Dinotefuran, Bifenthrin, etc). No one has returned my calls, nor has anyone Ive spoken to been able to offer any fix or adjustment. Called again today for a third/final attempt at getting this remedied or explained. ** UPDATE: I received a call directly from the technician, who took full responsibility for the mistake. They are intent on correcting the treatment by the end of the week. Thank you to Killingsworth for the follow-up. ** ** UPDATE 2: A technician showed up as planned and applied a ground soak treatment to treat the scale as originally quoted! Thank you to Killingsworth for the follow-up! **
Such a great company! Every was so nice and helpful.
They are the best!! They have took the initiative to come out on there own every 2 weeks to spray and put bait traps out, they filled in cracks and wholes in the foundation of my house, so far they have eliminated the ant problem, still working on the spiders and mice but I will definitely recommend them to everybody I know and every chance I get. Plus they are cheaper then others $$$
Predatory contract and the most unprofessional company Ive dealt with since purchasing my home. After months of poor service, results, and communication, I decided to cancel my service with them citing that they didnt hold up their end of the contract, which is supplying the service I paid for, even after being contacted about issues in between service appointments. I was told that Id have to pay off the remaining balance or continue my services with them. That didnt feel right but once I reread the contract I realized there was no out clause and I fell victim to my first contract issue as a new homeowner. I could deal with that fact, but talking to them further is when the shadiness and unprofessionalism came in. When I originally called to cancel, I was told I had to have a meeting with a supervisor that could process the cancellation which is fine but was then put into contact with a manager that told me he COULDNT process cancellations and that Id have to talk to ANOTHER manager. If I ask to cancel, why send me to someone who cant do that? When put into contact with the second manager I went to reread the contract, and while my significant other was on the phone with the apparent Customer Service Supervisor, she was berated, told that her calls dont matter since my name is whats on the contract even though I gave them explicit permission to talk to her both times, and proceeded to end the call by calling her an obscenity. I then received an email from her with the information I requested and stating the cancellation terms, and I havent gotten a response since. Ive since moved to Orkin and both the customer service and the actual service has been much better since. Killingsworth really puts the PEST in pest control.
Greg Drew from Killingsworth was absolutely thorough, he took his time to inspect, was on time even a little early but waited in the car, very courteous. Great service as usual - thank you
They were professional prompt and courteous, would recommend them
Josh came out for Bed Bug inspection. He was great, professional and courteous! Very informative as well. It is a pleasure doing business with you!
Technician was extremely professional, courteous and thorough. Explained interior and exterior inspection process. Model representative for the firm.
Gregory had informed me of Killingsworth detailed application of pest control process and techniques. Very impressed with this company.
Brandon was right on time, introduced himself, went over exactly what he would be doing and went right to work. He was very professional and courteoed. As always with Killingsworth, you get what you pay for.
I have been a customer of Killingsworth for years and have always been satisfied with the service. On scheduled service calls, the service representatives are always on time. My most recent service call with Brandon reflected the professionalism that I have been accustomed to with the Killingsworth team.
Very good service over the years!
Again, Charles Caldwell did an outstanding job trying to rid my home of squirrels. The squirrels have been relentless and have entered my home for a third time. Mr. Caldwell has come to my rescue to rid, yet another squirrel from the premises. Hopefully, the squirrels will go elsewhere instead of my home. Mr. Caldwell is very professional and knows the behavior of wildlife and will do his best to remove or prevent them from destroying your property. - V. Walker
From the first phone call I felt valued. My thanks to Hunter for prompt and professional service. Our home is a happier place.
Hunter, the technician, was onetime and efficient in performing the service.
Appt was quick, and seervice was great!
Once again I had a fantastic experience. Richard was extremely helpful and conscientious of my time Showed up when he was scheduled to be there and worked efficiently. Happy to be doing business with Killingsworth.
Josh was awesome and thorough! Buckshot was adorable.
I have been with Killingsworth for more than 25 years for annual termite inspection They always do a great job-- very thorough, courteous, and professional.
We called at the last minute needing a service, Alan was there before the appointed time waiting on us to arrive. He greeted us with a introduction a handshake after a few questions he went right to work. I am so impressed with the information that he provided us with it just made me more convinced we made the the best choice when we called Killingsworth. In all the years that I have bought and sold real estate never has anybody taken the time to explain the inspection process and really made me feel like I was getting a real inspection instead of just paperwork done for closing . Alan thank you for doing such a awesome job!
Excellent service. Very glad we renewed. Gary Drew was very professional and had a great attitude.
On time and very informative
Lenny was the gentleman from the Killingsworth Wildlife who came out and was able to get a squirrel out of the soffit at the house. He did an excellent job and has been out twice to check to be sure the squirrel was gone. The traps that he set allowed the squirrel to get out but not back in. He also checked the entire house for any entrances that a squirrel or other animal could get in and sealed them up. Lenny was easy to work with and always called and let us know when he was coming to the house. Outstanding technician.
The people and customer service are very nice and friendly. I called because I have a bad sugar ant problem and a mouse. Today is the third time someone is coming out to my house because we still have ants all over our sink and my husband saw the mouse this morning. I didnt think it would take a month and three visits to take care of pests...
Friendly, knowledgeable service. Would recommend to friends and family.
Very professional company! Most importantly- they do what they say and there were no hidden charges All representatives of the company have been courteous and professional I give them a complete Thumbs up and I have been extremely pleased with the way they have solved my my moisture problems Their charges are extremely competitive too Use them - you won t b disappointed!
Such a great experience, glad I chose Killingsworth. My bug guy Greg was awesome! Very knowledgeable and kind.
Always a good experience! Been using them for years
Killingsworths termite inspection and treatment technicians are very pleasant, knowledgable, and professional in their interactions with customers. Thanks, Big Green K!
My service technician was Christian. Christian was punctual and very professional. In fact, he was an hour early! He explained the process to me of what would occur prior to performing the service or introducing his service dog Anson to the home. The overall experience was wonderful and I will highly recommend Killingsworth, Christian, and Anson for all of your service needs.
Hunter came to my home and provided the services we requested. He arrived a few minutes early before our appointment which was great! He was very knowledgeable and explained everything that he would be doing. We would be using this company again.
Professional and respectful. They are an excellent customer service company. Hunter marshall was superb!! My wife was impressed
Great staff giving a satisfying work outcome
Greg did a great job and was very thorough. He was very patient with all my questions and was very knowledgeable. Always have a great experience with Killingsworth!
We have had Killingsworth do termite, pest control, HVAC, carpets and crawlspace. Their estimates are spot on and their prices are much cheaper than some of the other large brand labels. Technicians are always friendly and knowledgeable and work within our time frame. Thank you for your continued work on our Fixer Upper!
Wonderful service...
Always 5 stars across the board. Richard is the most passionate and knowledgeable exterminator around. I had a contract with a smaller local company that did a so so job. Since doing the annual contract with Killingsworth, I would not consider going elsewhere. Bravo!! Bravo!!
Richard is always punctual and very thorough. I have confidence that I am getting the very best service when he shows up. In general, Killingsworth is a great company with excellent employees. I recommend them highly to anyone looking for pest control service.
Great Experience with Killingsworth...professional and committed to doing the job right.
they treated my yard for fleas and ticks because of my dogs. extremely professional, reasonably priced, and got rid of my problem. highly recommend!
Killingsworth is a great company with wonderful customer service. We have used them for years. What ever issue you are having they will make sure it is resolved. I highly recommend this company!
Hunter was very prompt & on time for the appointment, took care of my yellow jacket promptly & to my complete satisfaction. Good job, Hunter!
Killingworth does an excellent job with their pest control program. I rarely have problems with insects, and they are very responsive to all my questions and concerns.
Very polite and friendly
Thank you so very much. Enjoy working with Killingsworth.
Killingsworth went over and beyond helping our family with an issue that came up close to 5pm. There service man Richard after already having a full day drive to our house and spent a couple hours getting our situation under control. We are so grateful to Richard and the team at Killingsworth that they have a customer for life. Thank you Richard and the team at Killingsworth!!!
Kevin does an excellent for me. He is polite and seems very conscientious about doing a good job and pleasing the customer. I appreciated his good work ethics.
Professional, polite and knowledgeable. All that you would want in someone performing a service at your home. He will take as much time as you need to fully understand what he has done. Nothing is left un-explained.
So professional, very great service
We had our annual renewal today for pest and termite control. Brian Caudle was our service technician today and he was on time, polite, courteous and professional. Another great experience using Killingsworth!
The technician showed up before the agreed upon time. He identified any areas of concern (fire ants) and got straight to work. He treated the house from top to crawl space in a methodical and detailed manner. He made sure he covered everything before he left. He was a pleasure to talk with.
Three words to describe...awesome integrity and meticulous highly recommended...
Good very good
Honest, professional advise. Prompt and knowledgeable!
Great service, great pricing. They take the time to explain what they are going to do and why, and the are environment friendly to your animals. Greg the best!
At first I thought this company seemed a little expensive. However they did extensive termite treatment to my house which hopefully is successful. They do give a warranty but it cost $200 a year keep extending it. They were friendly and professional and always showed up on time.
Have had multiple services done by Killingsworth Environmental. Everyone one who has been to the house has been courteous, friendly and great to work with.
Brandon came out for pest control. Arrived a few minutes early. Handled the problem efficiently. Professional & friendly service.
BC was great. I feel he went above and beyond what was expected and his customer service was excellent.
Killingsworth is very professional and effective in delivering best class pest control. I appreciated that they come in and immediately place covers over their footwear to prevent bringing dirt into my home. The information and plan I chose was explained in detail and carried out efficiently! I recommend Killingsworth for all your home and pest needs!
We had inherited our previous contract with the purchase of our home. Had it not been for Brian, our tech, to explain all the other services Killingsworth provides, we would not have known. Brian spent a good deal of time educating then treating our home. He seemed very knowledgeable and gave us new Carolinians tips about what to look for. We are well pleased with his customer service!
Great guys. Very professional. Very personable. Also, came out much cheaper than expected!!
Very pleased with Killingsworth from my online entry to follow up call from the scheduling staff, to service completion. Greg, the service tech was punctual, professional, and thorough. It is always noticeable when someone likes what they do and cares about the quality of service they provide.
Charles displayed excellent customer service, very pleasant and very knowledgeable of his job and services offered. Thank You Charles!
Such nice folks. Checked the whole house...cleaned the cobwebs, sprayed for critters. They were on time and I felt very comfortable with them being in the house. Great service.
Killingsworth has always done a good job for us and Brian did a good complete job. I will continue to use them in the future
Great service, great people. I would highly recommend Killingsworth!
Killingsworth is great! Always on time, friendly and do a great job.
Hunter Marshall of Killingsworth arrived right on time. He was pleasant, very efficient, and easy to communicate with.
Mike was very professional and did an excellent job with inspecting our crawl space. I highly recommend Killingsworth and plan to use them for insect control in our new home.
Brandon did a very thorough job and was great to work with. We would highly recommend Killingsworth.
Always on time and efficient-get the job done. Been using them for years inside and outside too!
We were having an issue with wasps getting in the house and nesting in a specific area not easily seen. There was also an issue with squirrels chewing on the roof overhangs. Lenny was thorough, took his time to inspect the attic and other areas where there could be entry points. He showed me and made recommendations of what to do in both cases.
Killingsworth customer since my home was built in 2008. Customer care is beyond measure. Technicians consistently demonstrate dedication to ensure good service. Richard is one of the best service providers on my list. He explains characteristics of pests I encounter and provides recommendations to me when necessary. His work today included eliminating a fist-sized wasp nest that was 24 feet high. Will continue to recommend Killingsworth.
My family and I moved into a new rental in Mid April. I was totally freaked out when I discovered an abundance of wolf spiders in and around the house, as well as false widows and an array of other bugs. Were in the woods and near a farm so I shouldnt be too surprised but still, I dont want them in my house. I had my first treatment almost immediately and only saw a small difference. I called and requested a second treatment and was able to get scheduled for less than a week out. I had a different tech, Brian, come back about three weeks after the first guy and since then there has been a huge improvement. We saw only dead spiders for about a week after Brian came and then pretty much NONE since then. I actually stopped tiptoing and watching every step took as I walked through my home. Recently the spiders have started to return and Brian came back out and retreated. Hes always polite and courteous. He explains the process and what hes doing and we are completely pleased with his work.
Great service! Highly recommend
Matt did a thorough inspection of my home.. He gave me my piece of mind back. I thought I had bed bugs but Matt and Charlotte reassured me that I didnt.. Thanks
So far, it s been a great experience. I ve been a customer for approximately 3 months. The initial treatment lasted for about 3 months and then I had to retreat, as expected with the heat and rain we ve experienced this summer. But no hassle when calling and a technician was booked for the very next day!
We had a specialist come to our home for treatment of earwigs. Killingsworth was not the first post control company we had used; however there treatment of our home was very comprehensive. I expected them to spray inside and outside the home, which they did very diligently. But they also sprayed the yard and treated areas where they found bugs nests.
Killingworth Environment a great job an on time...for appointment
Brian was very courteous and thorough.
Greg was awesome very knowledgeable and down to earth. Answered all the questions we had and told us what to expect. Very friendly company and will be using them in the future!
Christian was beyond professional and full of knowledge. He was funny and kind in a time concern. Great appreciate him and his time spent to make sure we understood everything!!
Very nice and professional.
Very Professional and knowledgeable and . I would recommend Killingsworth Environmental any time for service.
Very happy with our service from Killingsworth. Our technician was great. He arrived on time, was very professional and thorough.
Technician very knowledgeable and professional, very pleased
We have been customers of Killingsworth for nearly 5 years. Everyone we have worked with over the years have just been wonderful; punctual, kind, knowledgeable, friendly, and patient. They take time to answer all questions and make sure you are happy with your service before leaving. I highly recommend!
They were quick and very reasonable on price. One of the few companies that will remove wasps nests. Wildlife guy was very nice and fast.
Hunter has done my home inspection for the last 2 years and he could not be any more professional or friendly. He is one of the few contractors that come into our home that is a pleasure!!
Super friendly, fair, and professional!!
I met Hunter Marshall at our home this afternoon for home pest control service. Very friendly, professional and thorough! He did a fabulous job protecting our home inside and out. Thank you Hunter and thank you Killingsworth Environmental.
Always friendly and very thorough.
Not one mosquito all month!
Punctuality and best Quality
Josh can to our aid when we were facing unusual home inspector plumbing observations. Using factual, professional knowledge he was able to clarify and dispel some observations while making the necessary repairs as needed.
Charles was on time and great to work with!
I had two companies do a termite inspection the same day. Killingsworth was, by far, more detailed and thorough on their inspection. The other company was not able to find any termites. A little bit more detailed inspection by Killingsworth found the termites behind my fridge and quote me a much better price. I would recommend this company anytime!
The best very good
Awesome customer service , on time , and very pleasant and understanding. Very family friendly company !!!!!
Brad was on time and explained service clearly. Worked thru to completion, professional and courteous. Wrap up with automated system was quick and easy.
Brad was prompt and efficient. While I was running behind he called and said he would go ahead and get started on the exterior of our pest services. He was very informative and thorough with his services.
Im just starting with this company....so far so good. And my tech Tevin came through really nice dude. I really liked him. Clean cut brother that was very professional.
What a pleasant experience! Kendell was very professional and informative and thorough.
Thanks to Joe at Killingsworth Environmental, my squirrel problem in my Attic is gone. He did on outstanding job of securing the exterior of my house. I love it that he was very professional, courteous and patient in addressing all my needs. Thanks, so much Joe. Hey guys, make sure you get your Killingsworth!
Good job and very nice personality!
Our family has been here (Charlotte, NC) for several years. We have always called on Killingsworth for annual environmental services. All technicians have been professional and courteous.
Weve had Killingworths termite service for many years and weve never been disappointed. They are very professional, prompt and knowledgeable. Great costumer service. We highly recommend Killingworth services.
Greg was very thorough and professional He kept us informed of the process and answered all of our questions. Very friendly. A real asset to your company.
Nothing there
Complete Service with a Terrific professional team!
I am giving Killingsworth Co a 5 star, they have exceeded my expectations.. Mr Rodney completed my whole yard..I am actually seeing less mosquitoes..please send Mr Rodney for all my further applications he is the best..I would highly recommend this co to anyone.. Thanks again..
Ben was great and got everything done in a timely fashion. He took the time to explain the services and make sure that all of my expectations were met. Overall, this was a great service.
Richard was very professional and personable. He did a thorough job for us. Highly recommend him.
Brandon Knight cleaned our carpets today May 4, 2018 and did an excellent job. He was respectful, courteous and a pleasure to work with. I was particularly impressed with the obvious care and consideration he showed to make sure our home was treated properly. Thank you for such a great job! I highly recommend Killingsworth and Brandon! Stan Schnieder
Excellent service!
Great service. I have two 18 year old units and 1 had a few problems so spent about $1500.00 on maintenance for both units. Probably will replace both in the fall offseason. Great service.
Richard is the best. He always goes above and beyond. He is very responsive and detailed. Thank you!
Greg provides our services and he is always very professional and courteous. Always takes the time to explain the services that he will be providing.
We have used Killingsworth consistently for the past decade, on a variety of jobs at several residences, and they always provide outstanding service. Most recently, Concepcion did the annual check on our mold prevention system. As always, he arrived early and went to work immediately. He is a true professional, and I am going to insist from now on that he always be the technician that performs this service!! We just had Richard Jones at our property for a termite inspection. Richard was very thorough and gave us a detailed analysis of the situation. We look forward to receiving his written report. He is an excellent representative for Killingsworths service!
Always a great experience dealing with these folks. I can t recommend them highly enough!
Our home needed additional servicing and after contacting Killingsworth on Thursday, the technician arrived actually early. He was kind, respectful and professional.
Fredy Quintana was very professional and explained the process. and asked if there were any queries I may have had.Quint. You are lucky to have him as an employee.
Great and efficient service that I ve used over the past several years. They are great with communicating so you are aware of scheduling an appointment before your contract expires.
I have been a customer with Killingsworth pest control for several years. The people are professional and friendly. They know me by name and I am not just a number.I also like the price and would highly recommend this company. Thank you for a job well done. Ethel Aaron
We transferred the Termite & Pest Bond from our homes previous owners. Killingsworth was able to come out right away to apply their Annual Pest Control solutions. Trevor was very thorough, spraying the entire property, crawl space and even the covered deck. He was very willing when we asked him to go into the attic to check up on a past issue as well.
I ve been using Killingsworth for 8 years - they show up on time for appointments. Today Trevor Bissell came out - he did a termite inspection to keep the warranty up and he sprayed for bugs. Trevor did a great job. With our annual contract Killingsworth will return if we notice bugs and request that they come back. Killingsworth has been good to work with!
Dependable, Reliable, Professional, Personalized Service!
They were right on time and went right to work. The technician was very pleasant, with a great smile, and was very through.
Hunter arrived on time and was very thorough. He explained everything to me and answered all my questions. Excellent job!
Seth was very thorough and even recommend NOT treating at this time. He will do a follow visit and come in the interim if needed. How often have you had someone tell you NOT to spend your money on their service until YOU are sure that its needed?!
Met Fredy today for the first time and was impressed with his knowledge of lawn care. He reassured me my lawn wasnt the worst he has seen and gave me tips on how to maintain it. Killingsworth Lawn Service has been great these past two years. Highly recommend!
Very prompt service. Was able to get a appt within a week and establish service. Little harder to get our 2nd appt set up but left a message and they got right back with me. Would recommend to a friend.
very pleasant, informational and did a good job. We knew our unit was not in best condition. He didnt try to push us buying a new one, like many people would.
We had a great experience with Killingsworth! Same day response time, the technician was so polite and knowledgeable ! The pricing was fair and affordable, I felt confident we were in great hands !
Been working with Killingsworth for 20 years. Great termite and pest service, great experience, great insurance against the unforeseen in the future! Added - just had them do pluming and electrical - did a fabulous job.
Professional and honest service.
I would highly recommend Killingworth environmental for all your household needs, I just had a full encapsulation done and everything went like clockwork from the appointment setup to the final cleanup, very professional from start to finish
Very professional and knowledgeable. He answers all questions with clarity.
Very professional, knowledgeable and complete in all aspects of his service work.
Still having pests
Easy to schedule, good rates, thorough visit, and on time arrival. Very satisfied.
Excellent service. Answered all questions about applications
Great service, great people. Richard is my favorite, but Ive had lots of good folks. Most importantly: the pest control works!
Wonderful service. Very professional!!
Very courteous and professsional
Seth was thorough and efficient. He even checked the bedroom, the only place the bed bugs had been the first time, twice. Wonderful and effective service!
This was Carries first time to my residence and she did an excellent job servicing my yard. My frustration is with the management of my account and the various technicians that come to my residence. Lately, I have different technicians servicing my yard and they dont know what needs to be done. Today, I had no knowledge Killingsworth was coming to service my yard which I have dogs and they were outside. Fortunately, I was home and was able to put them up and walk the property with Carrie to explain what I needed. I am on a Monthly service and one month they didnt even show up and I had to call the office to get an explanation on what happened. I really did enjoy meeting Carrie and as I said she did an outstanding job but lately my frustration has been with the company, scheduling, various technicians not only with the mosquito spray but also with the servicing of my air conditioner. I have been a long standing customer and have used multiple services with them but lately I am questioning if they are becoming too big and losing that family service. Again, my technicians have always been good but there seems to be a disconnect with them and the main office so lately I have been disappointed. I called them at 12:45 and left a message to call me back to discuss these concerns (which I have done in the past) and I am still waiting for them to call me back, its now 2:00. Sincerely, Loraine
Brandon was prompt, polite, thorough and professional. We are very pleased with our experience and would recommend Killingsworth.
Greg was very professional and informative of his findings.
One treatment around the home, under the house and the ants are gone from in the home. thank you!!!
Richard from Killingsworth is excellent and always does an excellent job!!
professional and courteous
Greg was GREAT.. Friendly, efficient and helpful! We have been with Killingworth for the past 7 years and will continue to use their services..
Very professional, efficient and friendly!
I was not home but my wife was there and was very impressed with the professional look and attitude shown to her. As a man, I appreciate my wife being treated professionally and we love the service. Our asthmatic son breathes so much better now than before we had the service.
Brandon always does a great job
All the guys who work for Killingsworth have been professional and friendly. They show up when they are scheduled and do a great job. I highly recommend them.
We contacted the company early this week. They sent a specialist to our home today. He completed a very thorough inspection of our home for ants. He treated our home in places a previous company did not touch. Ant problem is already some better tonight. We are able to call them back as many times as needed for ANY pests for a year. Cost is very reasonable.
Easy to make an appointment, flexibile, on time, quick, Greg was super helpful.... great!!
Love these guys! Always there when they say they are going to be. Always professional and friendly. Great company!
Professional service
Great service and people!!!
Great service and very helpful with determining where I needed the most coverage
Tony was reliable, friendly and professional. Seems to be cultural with this company. Very good experience.
Excellent work, very knowledgeable and personable!
I can t say enough about my many years of experience with Killingsworth. They installed my new HVAC unit, they take care of my termite treatment at two homes every year, and they take care of my lawn maintenance every month. My lawn looks the way it does because Killingsworth does an amazing job keeping up with the weed control, fertilizer, areation and grass over seed. They also support the community in many ways. Give them a try and get your Killingsworth.
professional and on time!
Brandon with Killingsworth makes the effort to understand the problem and fix it. We have a regular service and Brandon is our main contact. Highly recommend!
Excellent experience to treat the entire property.
On time, very pleasant and efficient.
Richard was extremely professional, knowledgeable and did a very thorough job while taking care of our family s needs. I felt like I was in good hands, and couldn t have received better care!!! I would highly recommend Killingsworth Pest Control to everyone. They even took care of the cob webs around the entire house. Job ~ Well Done!
Very nice and detailed inspection. And excellent service.
Excellent experience. KILLINGSWORTH Environmental Home Services provides a very professional approach both by their in-office consultation and their technical field representation. My wife and I were impressed this afternoon with Greg Drew and his level of professionalism. He courteously and politely explained exactly what and how the in-home pest control program works and the benefits. This pleasant experience confirmed we made the right choice to go with KILLINGSWORTH. In our opinion, it s a well deserved 5 star!
Met and exceeded our expectations
It was my annual termite inspection. Richard provided the best services one would expect. Communication is excellent. I would definitely recommend anyone to this company.
Highly professional. Punctual. The thing is that he took the time to explained everything. We have some issues left over from a previous termite episode and treatment. He clearly laid out to us the issues and the options.
Brandon provide complete and thorough professional service, kept me updated during the process and had a great attitude while here. His promptness, professionalism and approach were greatly appreciated.
Hunter was very knowledgeable and professional. Told me everything looked great and thanked me for being a loyal customer. I like receiving this type of quality service.
Showed up and conducted himself professionally. Gave advice on service and to wait a period of time before entering treated area. I would recommend Big Green K to my friends.
Hunter was excellent today- we will definitely be requesting him to come back out to our home next time!
I just had My Home inspected by Jeremy Knight. My Home was encapsulated a year ago and I highly encourage anyone to do this to their Home. It enhances the Value and stops any moisture and mold. The technician was Extremely Professional and helped me to be able to know my moisture content all the time. I will keep Killingsworth for my Home Maintenance for Pest Control and the Encapsulation Process. Thank You Jeremy.
Anthony is professional and did an excellent job.
Kudos to Brandon of Killingsworths carpet cleaning team for a great job cleaning 2 rooms of carpets in our house today. Not only did he do an excellent job of cleaning, he worked around the dog, cat, my 87 year-old father and his caregiver without missing a beat! Brandon, like all Killingsworths employees, treated my whole household with kindness and respect.
Checked heater and make recommendations
Ive worked with Richard in the past. Hes extremely knowledgeable and a great communicator regarding options.
Richard always does a great job for us. I especially like how he presents you with options for the problem.
Their mistake but they fixed it promptly--pleased with service
Justin was very professional, efficient and knowledgeable. I purchased my HVAC system 2 years ago and Killingsworth has consistently provided excellent service.
Very professional, calling ahead with a schedule of time and what they will do.
Greg was very polite, friendly, professional and thorough. He took the time to explain everything to me and answered all of my questions. Greg is an excellent representative for the Killingsworth company.
Greg is a great technician kind friendly and right on time thanks for your help.
Greg Drew of Killingsworth Environmental did a superb job.
Richard Jones was exceptional during his most recent service visit! He has routinely been responsive, competent, knowledgeable and always courteous! I really appreciate his great customer service and recommend him to anyone looking for a long-term home pest control service.
Fantastic service as usual. We have used Killingsworth for many years, and when they tell you they will return if there are ANY issues, they mean it. Only had to ask one time, though. The service folks are friendly, professional and skilled. We always like seeing Greg. Been here a few times, and know the property. We are now going to try out the pressure washing!
Always fantastic service, with very professional and personable technicians. Greg, my technician for today s visit, was no exception.
Our technician Hunter was FANTASTIC. Was here promptly at the scheduled appointment time. Took his time to ask us what WE wanted, tgen proceeded to pain sakingly cover every area we asked him to. Hunter is definitely an asset to th ed Killingsworth staff.
Pete McKenzie, the technician that serviced our furnace, was timely, courteous and very thorough in his examination of our system. After checking the furnace he explained in detail what he had done. Both Pete and Killingsworth go above and beyond and I would highly recommend them.
Excellent customer service. Explained what he was doing before he did it. Asked if I had questions or concerns.
Stephen Linson was very processional handling our lawn care today. Took the time to explain what we needed to do to make sure we get the best results for our yard. We will use Killingsworth for our lawn care in the future. We already use them for our pest control and carpet cleaning. A Very good company.
Greg is great! Polite, answers all questions, and gives helpful suggestions.
As always Richard at Killingsworth is amazing. He always takes such time to listen, and is caring and commited to excellence!
Branson was very professional when explaining what he was looking and testing for. When he was done he explained his findings and how to fix the problems very thoroughly.
Greg Drew is the epitome of what customer service is. He arrived on time and asked me to share any specific pest issues that needed to be addressed. He proceeded to do a thorough treatment of inside of the premises as requested. He was pleasant and informative. He represents your company in am exemplary manner. I wouldnt hesitate to recommend your company because of my experience with Greg. I would characterize Greg as the pros pro. You are indeed fortunate to have him in your employ. Monroe Miller
Excellent customer service! Very pleased with Hunter. He is knowledgeable and friendly.
He is did an awesome job and answered all of my questions. Even listened to how I have a phobia of roaches.
Once again, I was highly pleased with the service I received. Greg was professional and very informative. Thanks for the great work!
Weve been using Killingsworth since we bought the house and theyve always been very friendly and professional!
Killingsworth technicians are always professional and personable, I ve been using them for almost 20 years!
It was a good experience. My technian Brandon was awesome. He informed me that he or someone would be back in 2 weeks as a follow-up .
Richards Jones is our go to guy when it comes to ANYTHING that Killingsworth offers in our area. He is very responsive and superior in his commitment to quality customer service (attitude and ability). We have multiple properties that we manage for out-of-state owners, and Richard makes sure that each and every one of them is well taken care of!
Brandon was great. Very knowledgeable and took his time inspecting and treating my home
Greg was SO wonderful! He was coming for a tick and flea spray. We have 2 dogs and 2 cats. I wasnt quite ready to leave yet because a previous meeting ran long. Greg worked on what he could while we loaded animals and even helped get my daughters wheelchair so we could go! Greg was kind, professional, generous of spirit and patient! Greg and people like Greg are the reason we stay with Killingworth! Kudos.
We had a tech come out and get rid of some Wolfe spiders that had overtaken our shed. The guys was nice and did the entire outside and some inside as well. Little did we know that the spray had gotten all over our car and wouldn t come off with a car wash. The tech was unable to finish due to rain so we had expected him to come back within two weeks. Until my husband called about a bill we had received no one ever came back out to finish the initial work. It took over a month now they still won t call me back to settle the billing. Terrible customer service with this company!
Very Professional! Great service!
Outstanding customer service by Hunter today. Very professional.
Charles is knowledgable in wildlife habits. He was always on time and very courteous. He arrived ready to resolve our squirrel in the attic problem. He listened carefully to our input and was very thorough in conquering the problem. He worked very hard to locate and seal every possible point of squirrel entry. We feel confident the problem has been solved, we will tell our friends about Killingsworth s Wildlife Management Team s ability to resolve wildlife intrusions. Great team!
Knowledgeable, courteous, thorough.
I couldnt be happier with the service I received from Brandon. He is a polite, knowledgeable, caring, customer service oriented, professional. He took the time for a follow up call and answered all my questions. I would recommend Killingsworth (Brandon) without hesitation.
Greg is always so professional and courteous. He is always joyous and you can tell he enjoys his job.
Great service and friendly as usual. Highly recommend this company!
Very prompt response to service call. Both my wife and I are pleased with the level of professionalism.
Mr Alvaro Rojas was very professional and has very good interpersonal skills (lacking in other businesses). He answered all my questions without hesitation. He explained to me on what I needed to do to help get rid of the problem. My overall experience with the company s employees was excellent. Including the two ladies I spoke with when I set up the appointment. Thank you Mr Alvaro Rojas, I hope Killingsworth is doing everything necessary to keep you.
Brandon was so thorough and explained so much to me that I didn t know. And he was so polite. I have nothing but great experiences with Killingsworth!!
Brandon did a great job of assuring us that our home would no longer be invaded by ants. He quickly found where they were coming from and took care of the problem. Very knowledgeable about what he was doing.
Greg does a fabulous job and is great to work with!
Pleasant experience - very thorough & detailed ----- very knowledgeable
Excellent customer service, our technician explained all details and options for our request and completed in a timely and professional manner!! Thank you!!!
Greg Drew and Roger came out this morning 9 am sharp! These gentlemen closed with and destroyed the enemy Palmetto Bug with some spray while they maneuvered around the battle field. They denied the enemy Palmetto Bugs the ability to operate freely in my house. After taking the fight to the Palmetto Bug they set up defenses to repel any counter attack. I know the day will come when the Palmetto Bug will launch a major offensive on my house. I know I can count on Greg and Drew to help keep the Palmetto Bug out and preserve my quality of life. Life liberty and the pursuit of happiness...amen god bless you.
I just changed companies and decided to go with Killingsworth. This was the best decision I could have made! Brandon Owens came out and completed both my termite protection and my pest protection in one day. He was very knowledgeable and took the time to answer any question or concerns I had. He was careful working around the house especially since I have Westies.
Great experience with our tech today, very professional.
Professional, courtesy, knowledgeable
Branson was timely and professional. Killingsworth is a great local company
Excellent customer service. Professional and personable.
Very professional and answered all my questions clearly
the experience of using Killingsworth has been amazing. easy to schedule and easy to talk to. I feel confident recommending them to friends.
Richard is one of most kind, considerate people we know. He looks out for his clients with the highest level of service and he makes it a pleasure to do business with Killingsworth!!!
On time. Very profressional. Explained everything the did. Great technician with solid customer service skils. Thanks.
Very friendly and professional! Charles Caldwell did a great job!
They are a happy efficient crew... take care when they are in the attics and are able to handle the crawl space.. come on time and explain any needs outside the routine cleaning of units!
The Killingsworth personnel arrived on time and setup effectively to treat for pests. They explained the process and went straight to work. Constant monitoring of the process took place and cleanup was performed to our satisfaction. Their personnel were courteous and professional. Several days later Killingsworth arrived to perform a post treatment inspection. After a thorough visual inspection of the residence, they brought in a trained canine and went through the entire house again. Solid performance by a professional team.
We really like Killingsworth. We ve been using their services for many years now - starting with insect control and we have now added furnace and ac maintenance for the past few years. They are always helpful, always knowledgeable, they aren t afraid to ask questions, and they are always very polite. Our particular technician, Brian H., is always a treat to have around. He always jokes with our kids and we really enjoy speaking with him and he never, ever makes us feel pressured to fix or purchase anything. He always does a fantastic job and we trust his recommendations when he makes them. I would not hesitate to recommend Killingsworth to anyone needing any of the services they provide. You cannot go wrong!
Had the best experience with Killingworth today. Needed a water heater replacement and their tech Mike Sisk went above and beyond to get the job done. Definitely ask for Mike, I already gave his card to my neighbor who was looking for a new service. Killingsworth always has very professional and knowledgeable technicians and we use them for our Heat and Air and Pest Services also. Couldnt recommend more.
We trust Killingsworth with our home
Greg, who came to do our termite inspection was professional and thorough. He explained everything in detail. Great job!
All of my experiences with Killingsworth have been great. Richard Jones is a wonderful person to work with. He is flexible, professional and always does a quality job!
My technician was Brad Medford. He did a termite inspection in Jan 2018. I would recommend requesting Brad Medford when you call Killingsworth. He worked quickly and very professional. I appreciated for a job well done and would recommend Killingsworth for this service.