Perfection Lawns in Clayton

I spoke with Galen who answered right away when I called to inquire about gas-cutting services. He even sent out someone affiliated with his company to come out and cut for me. Over the call, I informed him that I worked from home and would not be able to answer, but they can communicate to me via text. This would have been a 5-Star deal with how quickly I got a quote and a cut in the same day of calling. Unfortunately Austin, the person they sent to my home, ruined it. Austin arrives, rings the doorbell and then calls me. I tell him I am working from home and to send me a text. He offers to cut the grass today and quotes me a price. I advise that I am still working from home, but he can cut the grass and I will get paid on Wednesday to pay them via CashApp. They say ok and cut the grass. A few hours after finishing, Austin calls me once. I decline the call because I am STILL working. He calls right back to talk about collecting the money from me on Wednesday. I haven't even been able to see the lawn itself as I work until 4PM and I told him that this will not work. I will pay them for the work that they did, as we discussed via text, on Wednesday on CashApp. There was no reason to keep calling me when I told him AND Galen that I am working from home and the arrangement was already made via text. A huge red flag for how they conduct their business and have no regard for their customers. On top of the steep price compared to competitors, I would have certainly went with them if Austin cared more about my requests and wouldn't press me for money after we made an arrangement. This is ridiculous.

I have used Perfection Lawns for 3 summers and I am very pleased with their service.

WOW!!!! Galon did an amazing job, clean, professional, customer service oriented You can tell he loves what he does and they will treat your yard like there own. Thank you again Galon 🙏

Perfection lawns have been mowing my grass for several years. Great service, especially if you're looking for a professional, reliable company. I can count on coming home from work every Friday to a freshly cut and clean-edged lawn.