9435 Waterstone Blvd Suite 140-87, Cincinnati, OH 45249, United States
About Hometown Turf We Care About the Details Hometown Turf pays special attention to the details of every project to ensure the complete satisfaction of each client. You can trust that your lawn will be properly mowed, edged, and all trimmings and debris will be removed before we leave your property. Reliable Lawn Service Professionals When you live a busy life, it is hard to find the time to mow, maintain, and care for your lawn. You can rely on us to take care of your landscape so that you can focus on the things that are important to you. Customer Satisfaction Guaranteed Your satisfaction is our priority and we take pride in our work.
Stay away! Called unsolicited and promised the world about improving my lawn, so I thought I would give them a shot. A series of broken promises, lies and poor performance. Would not recommend.
We got this service for my father’s yard. We saw no improvement in the yard at all after 3 months. We canceled their service and they CONTINUED to charge us for another 3 months! We have had to go to the bank twice. We have called them and they say it is cancelled but they keep charging. My father is a disabled veteran and this company is a scam! Be very cautious about giving them any financial information.
I replaced trugreen with Hometown turf, and it's been a disaster. I have more weeds now than I did when I was doing it myself. The guy they sent out was supposed to spot treat weeds in the front and backyard, he skipped over most of my yard (I have video to prove it) and I still have weeds growing wild. Just yesterday he spread fertilizer all over my sidewalk and driveway putting dogs in jeopardy of eating. I don't recommend Hometown turf to anyone, and I'm uploading my review to social media, and I'm going back to Tru green as soon as possible. To all that read this, please don't waste your money.
I couldn't be more pleased with Hometown Turf. These guys are very knowledgeable at what they do, and provide great lawn care at an affordable price. Our lawn has looked great since they took over care.
Hired Howmtown turf to treat my lawn. The first treatment was done to my neighbors lawn, not mine. I am still being billed for this and I refuse to pay. It's been a year and I am still receiving phones calls about the 1st bill. I've told everyone that calls me the story and they say they will take care of it. NOPE still getting bills and calls. My yard looks worse since they've treated it. Who treats a yard in the rain anyway, Hometown Turf does. If you don't want pesturing phone calls and a yard that is ruined, call some other lawn care company, this company is horrible.
Mike has always done a great job on our yard! He is very personable and always does a standup great job! Could not be more happy with this company! Would highly recommend to anyone!
I have been so satisfied with the service that Hometown turf has provided our family. I appreciate the call ahead from our Technician Mike. When he came out to our home we had a few questions about our yard and Mike was knowledgeable and kind with answering all our questions.
Mike is the best lawn treatment guy! He goes out of his way to do a great job and sends me a message afterward of what he finished. I appreciate his initiative.
I m very happy with the service Home town turf has provided. They communicate very well.
My lawn looks great
Nice results. Excellent service.
I value the good communication between the technician and myself that exists at this time. The lawn is doing well as well!
Prompt, communicative, and pleasant.
Have issues with weeds 3 month now treated 2 time and still have . Manager Josh was coming to talk about issues. No Show No call Tks Josh
Bryan always lets us know in advance when he is coming and I really appreciate that. No weeds in my grass!
Courteous, prompt and thorough
currently using them for lawn care and pest control. no complaints to this point.
I received a text the day before which lets me know that they are coming. I wasn t home but with their flag I knew they did the work
Very friendly and great communication!
Hometown turf is doing a great job of treating my lawn. Helping with weed control and lawn health improvement
Always flexible and provides good communication
So far we have been happy with the service.
Rude costumer service not gonna recomend any body
I do not recommend hometown turf or essential pets as they will bill you over $1,000 for services that you never get done. Plus when you work for them and then ask when they plan on sending out w 2 you get blocked. All around bad service and employment.
I hired them in 2023 due to shoulder surgery. I take great pride in my yard and grass and always have. They treated my lawn 6 times, three of which it was pouring down rain while being treated. My front yard grass was destroyed by these guys. Had no intention of rehiring for two reason, 1. My shoulder is healed and 2. My yard looked horrible. I come home tonight 21 Feb. 2024 and find a bill in my mailbox for a years treatment that day !!! I did NOT want them in my yard again. To make matters worse I spread grass seed last week before snowfall on front lawn. Pretty sure the treatment they spread on top of new seed will kill it. Wouldn t recommend if you Love your yard.
Im new. Just received my first application today. Everyone has been very professional and courteous. Only time will tell how well they maintain the weed control. Im excited to find out!!!!
Meck was very professional,thorough, and friendly! Thank you. Positive
Never called to cancel appointment and said they do not service Montgomery County. I believe their marketing department did not know where to market the service when they called in January. Sure would have liked the free lime application they were offering.
My husband received a phone call from the company. Spoke with a gentleman named Tom. They had a great conversation and then got quotes from other lawn care businesses in the Tri-state. They had the best deal for our neighborhood and what we were looking for. We went ahead and paid for a full season up front with aeration, seeding, and grub control. Well see how the season progresses and if our lawn is well taken care of.
Excellent service with a verbal explanation of their services
Friendly and professional service.
I have used many other lawn care places and started using them this year. My lawn looks better than it ever has. Thank you so much for a great service!
I have an irregular yard with some hilly areas. Some spots take a little more effort to treat. With their liquid application, I immediately noticed better weed control after the first treatment. Their personnel is friendly, responsive, and congenial.
They do a great job and my grass looks better than ever! Thx!
Started using after see great results from my neighbor. So far, so good.
Chad is so easy going. I love doing business with hometown turf. Not just because my neighbors are jealous of my emerald lawn, which I bet they are ^_^
Mike did a great job very thorough
Hometown Turf aerated my lawn and was willing to work with my seeding schedule. The timing of the areation was perfect. Update (May 18, 2023): Just received my 3rd application this season. Doing great. No weeds and lawn is healthy and growing strong.
Excellent services! Great product! Very professional!
Meck and Mike both have done great work on my lawn. Both gentlemen were professional and answered all of my questions.
Hometown Turf has been very professional they communicate often about my lawn treatments and have a very affordable price. My lawn green and weed free!
Excellent communication, friendly staff.
Meck was the technician who sprayed our yard. He was very polite and professional. He also followed up with us by personally returning our phone call to answer a question we had.
Ive been pleased with these guys. They are prompt. They text me the day before. I dropped the company that I had before because of terrible customer service but Im happy with these guys!
I walked the yard with the technician and showed him what got done. He did half of what I showed him and thought I had left, so he split. I would not recommend them first impressions are lasting . Now Im getting statements from hometown turf. They are some serious crooks I would not recommend them to anyone . Do it yourself or hire Scotts
Had Josh aerate my yard. Saw a note I was going to reseed part of the yard. Took the time to go over some the bare spots several times to break up the soil for me. These guys are top notch. Yard has never looked better.
Quality service But a little slow on responding to application questions
Overall a completely frustrating experience. Started off with the first few treatments going well, but then their communication went sour. They repeatedly did not notify ahead of time that they were treating. Finally, they aerated in mid August when it hadn t rained in days, they didn t call to notify me ahead of time, and didn t really seem to care. I told them I was done after that, but got a call today from Tristan, saying that he was coming out to treat my landscaping for an additional charge. Didn t ask, just said he was coming out, after which I told him not to since I had concluded our relationship with them. After I explained my issues, he hung up on me. I m sure they re fine if you don t need to be notified and will work on their timeframe, not yours. A few of the techs seemed not very knowledgeable and dismissive. Paraphrasing: That s not a problem with your grass, those are spots from a dog . was what one tech told me.
A company that calls you asking for business is not a company to do business with, I learned the hard way. Called me and talked me into giving them my service for lawn Fertilizing. I called and canceled my other service. And then kyle called me back and said they couldnt service my area and hung up the phone and now wont return my calls. Now I lost the price I originally had with my other company. WOW Read the other negative reviews they are true. Horrible communication. Kyle has very poor communication skills.
In the last month this company has called me over 12 different times. After a few calls back to back on the same day I called the number back and they offered me lawn care service. I politely told them I was not interested and we ended the call. Two days later they called me again to which I told them I was not interested and had just spoken to someone and for them to not call again. One hour and 25 minutes later another person called and at this point I was very agitated. Fast forward a week and theyve called me again and I was not very pleasant with the person on the phone call. I would never do business with anyone like this ever, and I dont recommend anyone ever does.
This is the best my lawn has looked! I ve tried all the big companies but they were able to get rid of the grubs, control the weeds and they ve got my lawn thicker and greener than ever! And the guys that come out are clean cut professionals! Thanks for all the hard work
Very friendly, knowledgeable and professional staff. I love that they treat my lawn with the time and care that I would do myself. They are very responsive whenever I have a question or need help.
These guys are a locally/family owned and operated company. Excellent service! The technicians are very professional. My lawn looks absolutely amazing! I m very impressed and happy with them. They re way better than the big guys. HomeTown Turf is a great company and I recommend them to everyone. #SupportLocal
Just hired these guys! The tech was very nice and knowledgeable. Did everything I asked. Looking forward to seeing how they do!
These guys take their time and do a great job!
My lawn has never looked better! Grateful for the professional service.
Very helpful sales rep gave me a step by step rundown on how everything they use works. The techs are on time , professional, and took their time to make sure everything was done right highly recommended this company
An amazing company. They actually spent the time to talk to me about my lawn and come up with a game plan to make sure I have the best looking lawn in my neighborhood. The truly have pride in their work and make their customers feel like their concerns matter.
I just switched to Hometown Turf from one of the big companies, I always prefer to deal local when I can. They have very competitive pricing, but even more important, they offer SERVICE! Josh came out today to do my fall aeration, this was my first post sales face to face interaction. He could not have been any more pleasant and professional. They did a great job and cleaned up the plugs on the sidewalk and driveway before leaving. If this is any indication of whats to come I know I will be very pleased with my choice to switch.
Josh from Hometown Turf did an outstanding job with my aeration today. He was very professional and made sure everything was cleared from the yard before he started.
Awesome family run business with great response times and communication. My lawn has never looked so good.
So happy I used Hometown Turf! My lawn has never looked better!
Texted ahead of time to notify us when they would aerate our yard. On time and did a great job aerating our yard, even though the ground was very dry.
Prompt always seem to have what they need to do the job. Never any problems
Super customer service!
Lawn sprayed and aerated, no mess left behind.
Josh was the representative from Hometown turf that visited us today and did the first application. 5 stars!
Very accommodating and fast
Excellent service and communication.
Kris with Hometown turf just service my lawn today. He did a great job. I highly recommend this company
Chris does a great job very knowledgeable about lawns
Chris took care during application, as portions if my yard are tougher to navigate with the ride-on equipment. Thank you!
Quick, professional. They take time to answer questions.
They have done 2 treatments for me, Josh was on time and the communication was great since I have a dog. The lawn needed some some work and they did a fall aeration and it s looking the best it s ever have in a few short months. I m excited to see the results next year. Positive
Awesome local company. They show up on time, do great work and always communicate. These guys completely transform lawns and do it all for a great price.
Great ownership, thoughtful and generous, they made it super easy to set up and get serviced
Great family owned business!
Chris did a good job and even left me a note explaining exactly what he did !
The lawn services provided were great!! Always satisfied with the services provided!
Great Service and even better people. Done in a very timely manner.
Hometown Turf did a fantastic job, and they were super easy to work with. I will definitely be contacting them for everything I need in terms of lawn care in the future!
Professional, personable and nice
Chris was very professional and prompt. He returned a call regarding some concerns I had about some newly seeded areas of our lawn. He recommended and subsequently applied a treatment to that area to encourage further growth and health kudos to Chris
The service was great and the employees were wonderful! I recommend them to everyone!
Outstanding lawn service . Super happy
Secod experience with hometown, just as good as first, picked up my golf balls in order to do application, great job
I heard Chris using the machine. He was very respectful of my property and cleaning up afterwards. Very pleased!
My yard has never looked so good. Exceeded my expectations with how professional the workers were. Definitely look into this business if you want your yard to look pristine.
Excellent service.
Chris was very informative, friendly and did a great job!
Hands down the best experience I ve ever had with a company. Very down to earth and reasonably priced and extremely knowledgeable and professional. Highly recommend!
Excellent Service! My lawn looks great! I will be recommending them to my neighbors.
Great service and company!
Kris was absolutely amazing and went above and beyond to get my yard together. I was preparing for my yearly block party and wanted to make sure my yard was looking best in class and kris definitely made it happen.
Plan in using in future!
Professional service and great pricing! Would recommend to anyone!
Amazing work and very reasonable. Extremely courteous and knowledgeable! Highly recommended.
Winter fertilization
This is a great family owned and operated business. Best in class company with best in class people!
Switched to Hometown Turf. Quality service at a lower cost than the previous service we had. Also gave us a free lawn aeration.
I switched to Hometown Turf and am beyond pleased with my interaction. They were extremely professional and were on time for the appointment. They did a great job and I have recommended to my family and friends.
Great company and they offer a great product.
This is my first application from Hometown Turf. To this point, from the initial contact to this service, everyone I ve interacted with has been pleasant and professional. Chris worked hard, walking and treating my hilly property. He explained the treatment and how future treatments might impact my dog. As a small, local business myself, I try to work with and support local businesses. Give them a call.
Thanks Chris for bringing my garbage can up to the garage while you were here. This is the first time I have used this company and so far above and beyond customer service. I am looking forward to a beautiful lawn!
Good communication and service :)
Explained program in detail and outlined anticipated results. Also explained why soil conditioning is paramount to success.
Chris provided great service and answered all of my many questions. I am looking forward to continuing using Hometown Turf for taking care of my lawn this upcoming year!
Did the work promised
Very happy with services
Great service experience with Hometown Turf. Josh was able to accommodate our unique (steep) lawn for an aeration service. He went above and beyond. A real professional. Very pleased with this company. Positive
Good service,
This is a great company, very efficient.
Pleasant team of people! Very informative!!!