2 Vicars Cross Rd, Vicars Cross, Chester CH3 5NL, United Kingdom
We Design & Build Beautiful Gardens, Patios, Drives, lighting, Decking and Water Features. RHS Gold Medal, Silver-Gilt, Silver Medal Winners along with People’s Choice Best In Show 2017 & 2018 ensure a well planned and installed project. Multi Award Winning Marshalls Accredited Installer with 10yr Marshalls Guarantee, along with Tobermore Approved Installer (25 yr Guarantee) and Stonemarket Approved Installer. We cover Cheshire, Wirral, North Wales & Merseyside (further for the right project!) A small business approach to give one to one personal attention to Clients but Big Experience to cater for all size projects and styles. Established in 1998.
Rory and the team provide a professional service. I would highly recommend working with them for your landscaping project. The team have always been superb at answering any queries we have had whilst constructing the garden makeover. We are over the moon with the final project. The team as a whole really made us feel comfortable with the process and could trust them to complete the garden we have been dreaming for.
If you want a garden of your dreams I highly recommend Actual Landscapes. I met Rory for the garden consultation and Peter for garden measurement, both are so professional, friendly and really easy to talk to. I am over the moon with my Design Rory has drawn up. He has listened to every word I said about my Dream Wildlife Haven. Looking forward now to meeting with the Landscaping team to make my chosen design a dream come true!
If you're looking for a professional company to carry out your landscaping project then I recommend that your first call is to Actual Landscapes. Rory and his outstanding team of staff have excellent industry knowledge and carry out stunning projects. I had the pleasure of working with Actual Landscapes at RHS Tatton and the Silver Gilt Award just goes to show the standard of work they carry out.
Actual Landscapes did a fantastic job in repairing a section of our resin driveway that had been damaged. The damaged section was efficiently removed and repaired, and matched the rest of the drive perfectly. Thank you.
Excellent…I would give them my highest recommendation! I have been working with Rory from Actual Landscapes for over 3 years now and have seen how committed to deliver 100% service this company is. We have created multiple project presentations for their client's and I can recommend this company for anyone looking for top customer service and quality.
After the initial consultation, Rory provided 3 options and different designs at all covered the criteria I was looking for when designing the garden. The ideas included, lighting, water features whist still making the garden safe for my grandchildren. The design was finalised and the team (Mark, George, Lewis) were fantastic, very friendly and throughout the job held good communication with myself around the Aesthetics of the garden. Actual landscapes have completely transformed a patch of gravel and slopped grass into a stunning garden with lawns, patios, and boarders which marry together with the surrounding fields and views. A great range of shrubs and plants fill the boarders, many of which I have had compliments on from visitors. The lighting around the garden and on the water feature transforms the garden again a night. Extremely happy with my garden, and pleased that I have used a trusted company that has been there from start to finish. Once my furniture was placed around the garden, I am able to enjoy the most of the daylight and evening hours
Update on our first review. Actual Landscapes have recently completed landscaping our rear garden. It is absolutely beautiful. We also had lighting included which makes the garden look comletely different at night, effectively, we have 2 new gardens. We have been pleased with the result which has been carried out professionally and to a high standard. The team responsible for the installation, mainly Mikey and Keiran, were exceptional. They were punctual, polite, and extremely hard working. All the people involved in the process have delivered an amazing end product. Thank you Rory, highly recommend your services. Look forward to seeing some of the photos you're taking. Liz & Barry Williams 1st Review The service we have recieved so far has been provided in a professional, friendly and supportive manner; our ideas and wants have been taken into account when developing the designs. There has been no heavy sales pitch; we just can't wait to see the plan come to fruition. Highly recommend. Liz & Barry Williams.
Can not begin to say how disappointed we are with the service offered by Actual Landscapes. We made our original enquiry back in January, paid a deposit and arranged for a visit to discuss our requirements. Rory came out to see us and talked a really great game. We agreed to pay a significant amount of money for plans to be drawn to create our dream garden. Our requirements and budget were very clear from the outset. Rory returned several months later (after a couple appointments he failed to attend) with several sets of drawings that were so far off our brief we were left feeling really underwhelmed. We persevered and agreed a further visit to deliver something closer to what we wanted. The price he then quoted was more than double the highest budget that we had given him. We asked for a breakdown of the costs which were not clear or consistent in the detailed plan he left us with. We wanted to know if we were asking for too much or was it the prices they were charging. We still reamined optimistic that Rory and his team could deliver what we wanted within budget. We are now 4 weeks on, and despite a number of follow up messages and emails we have not had a response. We feel that this company is conducting very sharp practice - taking money for designs that didn’t fit the brief or the generous budget given for the area. I know that this will prompt a response (as all the negative reviews have) but our experience is not a good one.
I highly recommend this business. The team is extremely knowledgeable and helpful, it is a delight to work with them. I recommend Actual Landscapes to anyone needing advice or designing their garden no matter how small or big of a project, they will make the most of your space and show the best possibilities.
The 2-man team who installed our new 50 foot wooden fence were unfailingly cheerful and patient with site clearance problems and the final result was exactly what we wanted. Actual Landscapes would always be our first choice for garden projects.
Called to enquire about design and implementation. A lady took my email, number and address and said one of the designers would call me back. Never heard since. Very poor.
What an excellent experience we had with Actual Landscapes. They were on time , very courteous and helpful . They Did a wonderful job of our garden, very thorough and even going the extra mile. We were so impressed with them. Thank you Actual Landscapes.
Rory and the team did a marvellous job! Quick, efficient and within budget and the results were wonderful! Would highly recommend Actual Landscapes!
I know that they take money s for plans, given the pandemic, they had time, and then do not supply or respond. They do not even reply to emails why? Can you not even do that Rory? Time waster talks a great game, sadly, with no response after receiving ££££
Actual Landscapes are now in their second week of a decking replacement project using porcelain planks. Rory previously visited on a number of occasions during the planning stage. His professionalism, knowledge and advice was invaluable and all is now coming to fruition. Mark and Lewis are punctual, considerate, tidy and knowledgeable and have been working hard in hot conditions. Will post an update when project completed.
Beautiful and imaginative designs that incorporate all our ideas and much much more. Rory and his team have turned the 2D designs into fabulous 3D computer visualisations that enable us to walk through our future garden
Excellent, start to finish, cant praise them enough.
Recently had a new patio installed by Actual Landscapes, they were polite, professional & provided excellent service & quality workmanship. Highly recommended
Actual Landscapes use only the finest materials for their installations and their workforce are all fantastic guys, if youre after a garden/driveway that looks like its from a magazine these are the guys
Amazing service great price and really trustworthy would highly recommend
We requested something a bit different, in that we wanted a garden with Japanese themes. Rory listened really carefully and took that forward, creating a design that he then put into play with real enthusiasm and inspiration. The team were fantastic- so friendly, incredibly hardworking, and conscientious. They were also very thoughtful when dealing with our neighbours, which we really appreciated. The result couldn t have delighted us more- we are so thrilled and look forward to seeing the garden settle in and grow as the years go by. It s a wonderful space for our family. We wouldn t hesitate to recommend and however big or small your project, you are bound to be very happy!
We asked Rory and his team to give us something a little different. Rory listened to what we wanted and came up with an inspired design. Then he became our project manager as his team turned design into reality. A great bunch of guys. Friendly and trustworthy and they really know what they are doing! Highly recommended.
We were looking to redevelop an average-size garden in a rural village. Our brief was an imaginative design using local, natural, and recycled materials (where possible.) We wanted a garden which felt in-keeping with the house and its surroundings. While we were initially impressed by Rory s enthusiasm and experience, overall we had a poor experience. After the first consultation, Rory missed several appointments and then lost his designs for our garden. Despite paying thousands for his design, we were only able to see it on Rory s iPad and we never received the paper plans we d paid for. Although the designs contained some good ideas, they lacked the depth and details on planting we d expected. Also, our options for materials were limited to those provided by Marshalls. This association with Marshalls limits what Rory is comfortable suggesting and he is willing to work with. We d expected this to be an expensive process and were prepared to pay for quality. But, when Rory gave us an estimate of £80k we were staggered. It was double what we d expected for an average-size space. We asked Rory for a revised estimate and a plan which included more local and recycled materials he left, and we never heard from him again. So, how did it all turn out? We hired a team of local stonemasons and landscapers who worked through the winter to completely clear the site, remove 120 tonnes of material, build raised beds and seating from recycled limestone, and hand-lay a driveway and paths. While we are over budget because of changes we decided to make along the way we will have spent less than half what Rory estimated and we have a new garden which is much closer to our brief, and feels right for the area and our house. Pros: Some good initial ideas Cons: Overly expensive. Poor service overall. Too tied to Marshalls products. Edit: To clarify following Rory s comments below: Our garden was developed by highly recommended stonemasons with over 30 years experience, not cheap local handyman installers. The driveway materials used were of the best quality combined with locally quarried limestone and slate. I suspect these will last for hundreds of years, so Rory s quip about a 10 year warranty is pointless. We would ve been happy to have further discussions, and asked for a re-quote, but we never heard from Rory again. Rory, rather than reply to criticisms with critical comments as you have done several times on Google I suggest you accept feedback graciously and with a dose of humility.
5***** fully recommend. Actual Landscapes transformed our sad and uneven small open front garden and doorstep space into a sleek, modern and enviable area! All team members were really friendly and the drive was kept super tidy each night. We looked at several landscaping companies and Actual Landscapes caught my eye in particular for their attention to detail, innovative designs and finish quality (I did not want a buy cheap, buy twice situation for this project!). This is not a cheap or quick process, these guys are in demand, and for good reason! Ultimately, you get what you pay for and when we look at the groundwork that has gone in to our design, we are genuinely confident that with a little upkeep, we will enjoy our front garden for many years to come. Weve had a massive positive response from the neighbours too who are all in awe! We will be using Actual Landscapes again when we come to transform our drive! Thanks guys!
I cant fault the design or the effort put in. Sam and Mike who did the work couldnt have worked harder and were a pleasure to have around ,even the neighbours commented. But there were a few snags . Rory was good at getting things sorted but where I was hoping to have it done for the summer it will be at least the end of August. Which is a shame as it spoilt it for me. I just expected to have top service for top dollar. But having said that Id use them again but have different expectations
Actual Landscapes transformed our miserable, tired looking garden into a vibrant, yet relaxing haven. Its hard to believe the transformation in just a few weeks and friends and family cant believe it either! Rory is a very creative guy and gave us four design options (all of which were excellent) but Im glad we went for our chosen design. We threw a few curved balls at the end of the project but Rory was always accomodating and professional - and has the patience of a saint! The two guys who worked tirelessly (Sam and Mikey) had all weathers to contend with (baking heat one day, torrential downpour the next) but were always professional and hard working and a great laugh! Needless to say, highly recommended!
Rory and his team worked tirelessly and professionally, to complete our garden, under the difficult circumstances of the nationwide lockdown. The finished result is strikingly beautiful and often commented upon by passers by. Would recommend. Many thanks!
Excellent local, long established family business, providing exceptional landscaping and garden maintenance to the highest standards. HIGHLY RECOMMENDED.
Excellent job very professional and friendly team. Hugely knowledgeable and adaptable. Did everything we asked and more. Recommended without hesitation.
What an absolute breath of brilliance and genius. Such a small space became so useful. Thank you Rory. Positive
What a fantastic experience with Rory and the team , not only did Rory understand and connect with our brief , he and the team @ Actual landscapes delivered the design with attention to detail and with quality at the fore front The professional way they conducted themsleves while at our home is also positive and always left the work site in a clean safe manner Thanks for a great and wonderful experience
We appreciated the way they always kept their appointments. The work was done within the time frame quoted and was done to an extremely high standard.
Professional, imaginative and friendly team!! Couldnt be happier with the results. Thank You to all of the team at Actual Landscapes. Highly recommend.
I am thrilled with Actual Landscapes transformation of my front garden as it looks amazing. The whole team were professional, polite and considerate. The work was completed to such a high standard, that it has made a huge difference to the front of my property.
I am very pleased with the standard of service, consultation and workmanship delivered by Rory and his team. The crew were excellent kept me informed throughout the job and the attention to detail was first class. No hesitation in recommending Actual Landscapes and very pleased with my new drive.
Very disappointing experience - paid a deposit and had to constantly chase to get a response. Turns out they were too busy and wont return my deposit and are hiding behind their terms and conditions. Make sure that you have a year or two free if you want to use them to design your garden.
From initial consultation to finished article I cannot fault Rory and the lads from Actual Landscapes. We started off with 4 concepts which we then tweaked and fine tuned to find the perfect garden and it was executed to a really high standard. The team who created my garden (shout out to Steve, Sam and Mike) were a pleasure to deal with and my neighbours actually miss having them around! I am so chuffed with my new garden, it went from dried out wilderness to lush green haven in a matter of weeks and I now have a perfect spot to chill out on sunny days. The cats love it too!
We would like to thank Rory and his team - Steve, Sam, Mikee, Callum and George - for the work done to transform our tired and unfriendly back garden into one we can be proud of and able to enjoy. From the design stage to the final jet wash the job has been carried out extremely professionally and we are so happy with the end results. We would wholeheartedly recommend Actual Landscapes for any landscaping project. Andy and Diane and Basil
Absolutely delighted with the garden tranformation Rory and his team carried out for us. From the initial consultation right through to the final flag being laid I cannot fault Actual Landscapes! I found the whole team to be hard-working, professional and considerate. I would highly recommend! Thank you.
Actual Landscapes did a fantastic renovation of our age old dystopian garden in 2018. The lads on the tools worked seriously hard throughout the day, to the point where bit progress could be seen on an hourly basis. Materials used are second to none, I doubt you could find better! Finally, Rory is a true gentleman to deal with. When organising plans for the garden, the designs he supplied for different outcomes were professional and he talked through each individual feature. The finished result is sublime, can t wait for Summer BBQ season!
Actual Landscapes are superb. I had the front of my property redesigned by Rory and the team and I was blown away by the forward-thinking designs and practical ideas. The result was stunning and I cant recommend them highly enough. The installation team were extremely accommodating, polite and hard working. You can trust Actual Landscapes, 5* Quality
Actual Landscapes have done a fantastic job on both my front and back garden. From the initial designs to full installation - the service has been excellent. Rory is a true professional and really helped guide us in the early stages. If you are looking for reliable and professional landscapers then I would highly recommend Actual Landscapes.
It was an absolute pleasure to have Actual Landscapes work on our property - from the initial consultation, to the design stage, and then the actual installation and transformation process, Rory and the team where the epitome of professionalism. The standard of the work, and the quality of the materials used, were of the highest order. Most impressively, when it came to cost and value Actual Landscapes were way ahead of the competition. We had three assessments and quotes done by three different companies before making a decision, and Actual Landscapes beat them all by a good margin. I could not recommend this company enough - transforming a part of your home can lead to turmoil, and in the wrong hands become a nightmare. Actual Landscapes were courteous and considerate throughout, professional in every aspect of what they delivered, and quite simply created a garden which was beyond our highest expectations.
Very professional from the start. Help with ideas to confirm the design which was delivered excellently. The guys were polite and kept everything tidy so our neighbours were not bothered at all. Delighted with end result.
I cannot say enough good things about Actual Landscapes. Rory and his team transformed the garden areas of our recently purchased home from an overgrown jungle into a beautiful, well manicured, low maintenance social area that we will enjoy for years to come. We live in a community of about 30 homes and our work must have caused some headaches for our neighbours, but even they were the first to compliment our new garden and the professional manner with which everything was done. Thanks Rory !