U.S. Lawns - Charlotte South in Charlotte

5809 Old Pineville Rd, Charlotte, NC 28217, United States

★★★★☆
(83 reviews)
Specialties: Landscaper Gardener Landscape designer Lawn care service Lawn sprinkler system contractor Snow removal service Tree service

About

U.S. Lawns of Charlotte South is a commercial landscaping company that services the south Charlotte and surrounding communities. Charlotte South is just one of three locations in Charlotte which service from Mooresville to Rock Hill. We focus solely on commercial properties, serving property managers and owners. We understand your business, promising national caliber service and 100% responsiveness. Every U.S. Lawns franchise is locally owned, and we're here to ease your load with full-service grounds care management and landscape maintenance services. From retail to restaurants to office parks to apartment complexes, our mission is to beautify communities and help local businesses grow.

Website
uslawns.com
Address
5809 Old Pineville Rd, Charlotte, NC 28217, United States
Plus Code
546C+3R Charlotte, North Carolina, USA
Time Zone
America/New_York

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Reviews

4.4
★★★★☆
83 reviews

Most Mentioned

company (11) team (9) community (8) property (6) management (5) job (5) work (4) contract (4) delivery (3) industry (2)
5 stars
70
4 stars
1
3 stars
1
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1 stars
10
★★★
December 12, 2024

UPDATE: Heard from US Lawn and replacements are on the way. Updated to 3 stars since the problem seems to be getting resolved, just wish communications would have been handled better. Crew destroyed Christmas lights on my property and was told they would be replaced. Have since been ghosted and had no update. US Lawn and HOA seem to just passing the buck back and forth to take any responsibility for careless actions by their workers

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★★★★★
November 13, 2024

The communities I serve as a community manager in Charlotte give 2 thumbs up for U.S. Lawns. Not just another landscape company but a company that takes pride in a higher level of service from the account manager to the guys in the field. Hats off to Whitney and McKenzie as 2 superstars that are worth a huge shout out!

★★★★★
May 2, 2024

Always impressed with US Lawns. McKenzie and her team always ensure we feel valued and we get compliments quite often regarding their work! Thanks US Lawns!

★★★★★
March 14, 2024

US Lawns was a great experience I was in the process of having a fence installed and needed sprinkler heads relocated. The same day I called and spoke to a very nice receptionist Jason came over and estimated the job and was able to keep me on schedule to get the privacy fence up. He went out of his way to squeeze me in to make the fence date and delivered on every thing he promised which is rare these days. Everyone was very professional, efficient and did the job right. Well done US Lawns/Jason.

★★★★★
March 5, 2024

Jimmy with US Lawns - Charlotte South has been fantastic. He has turned our landscaping at Inspire Royal Park around and we have very happy residents because of the beautiful work that has been done! Thank you so much!

★★★★★
March 2, 2024

US Lawns has been servicing our entire neighborhood, with 348 homes, for well over 10 years. They hire well qualified and courteous staff. Emily, the account manager, and Javier, the onsite supervisor, make a wonderful team. They are very responsive to any last minute requests and are great communicators.

★★★★★
March 1, 2024

I have had the pleasure of working with Jimmy and US Lawns. Jimmy has been an amazing person to work with. He is responsive and gets things done rather quickly. As of the company itself, my community grounds and upkeep speaks for itself! Want to see there work...ride through The Collins!

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★★★★★
March 1, 2024

Over my 23 years in the industry I have used US Lawns across many different states and areas. They have always been fair in their pricing, but whenever I have an issue they always answer the phone. I appreciate the partnership and look forward to many more years.

★★★★★
May 24, 2024

Normally you might one person from a company you like or one good experience but everyone on this team is amazing and it s always a good experience!!!

★★★★★
May 24, 2024

Consistently great service. McKenzie Brady is a particular joy to work with, bringing an infectious positive energy to the company.

★★★★★
March 24, 2024

Love working with the entire US Lawns team.. Quick to respond, lawn looks amazing!! Couldnt ask for anything more

★★★★★
March 24, 2024

US Lawn has been servicing our community for over 10 years and as an H O A officer have had a working relationship with Jimmy Keller. Jimmy is a hand on manager and if a problem comes up, he is quick to respond and correct it. His knowledge of lawn care and the management of people has had our community looking great at all times.

★★★★★
Verified Reviewer
March 24, 2024

Excellent assortment, price and customer service!

January 24, 2024

Unprofessional.

★★★★★
January 24, 2024

We have had the pleasure to work with Us Lawns for over 10 years. This firm is very unique as they have figured out how to serve the charlotte market with top notch customer service and high quality work by keeping their staff with hardly any change over. Rick, Oscar, Jorge, are guys that this industry is starving for.

January 24, 2023

We were very excited to switch to this company, initially. Once Josh stopped coming for his walkthroughs, service became TERRIBLE. Weeds growing ridiculously tall (like hip height!), services skipped, the communication from the office to the field was also lacking as one time we called to see when to expect the team & the office told us no one was coming... before hanging up they pulled up into the parking lot. We installed pea gravel with them and were promised maintenance to keep that area looking nice - ha! Didnt happen. We all understand how COVID made things harder, but you all could have at least done an amazing job when on-site. Your customers should not have to grab employees and point out hip height weeds to address & entire patches of the lawn missed - especially after having multiple conversations with upper management regarding the condition of our community. The way services are going at the end of this contract are very sad.

★★★★★
January 24, 2021

McKenzie and David are a delight to work with!

★★★★★
January 24, 2021

As a commercial property manager, US Lawns is a life saver. Landscaping is often one of the first things our clients, owners and tenants see when they arrive at our buildings/properties. US Lawns is a company that delivers on their promises and always provides top quality services. I can confidently recommend this company and their crews to anyone with landscaping needs.

January 24, 2021

This is by far the worst landscaping company ever! Their quality of work is beyond poor! There is absolutely no grooming of the yard, they simply cut the grass and leave residue everywhere, porch, patio, and sidewalks, no trimming, minimal blowing the debris!, Please beware before signing a contract with them! Elementary students could and would do a much better job!!!

Verified Reviewer
January 24, 2021

You need to teach your drivers how to drive. AE79887 license plate number at 645. Almost ran me off the road without any signals.

★★★★★
January 24, 2021

Very good company

★★
January 24, 2021

US lawns has truly disappointed. Never the same crew, doesn t uphold the contract agreements. Definitely do not recommend.

January 24, 2021

not a customer of us lawns but they have road rage drivers on the highways

★★★★★
January 24, 2021

The crew is so hard working! I really appreciate the kindness they show to my little landscaper. My neighborhood looks pristine due to them. I can t imagine doing such intense physical labor in the extreme heat. My two little boys and I deliver ice pops to them in the afternoon.

Verified Reviewer
January 24, 2021

US lawns started out Fantastic when we initially signed up for service, however, after the first month things went downhill. Weve tried to work with them, given covid and weather to get things back up to par. 1 year in, and we have decided to cancel our services. Really had high hopes for this company, given prior reviews.

★★★★★
January 24, 2021

agree

★★★★★
January 24, 2021

Loyalty to work!!!

January 24, 2021

They are contracted by my community, The Village of Prestwick, and they are horrible! They are blowing leaves onto the road and then using a lawnmower to squeegee them into piles and scattering the rest with the blowers. They do a halfway job at best! Multiple complaints to our HOA Henderson Properties has not helped in the least. They leave tire marks and mud from cutting the lawns when they re too soggy. Hopefully their contract is up soon and they get a better one!

★★★★★
January 24, 2020

Great people!

★★★★★
January 24, 2020

Candi with US Lawns has been a true asset with assisting our office with a Developer Community. She has went above and beyond to keep us updated on items we were unaware of. Her Communication has been very timely, even if it was just to say thank you. McKenzie and Sherri have been a pleasure to work with as well. They are very quick with proposals and following up on those proposals submitted. We have truly enjoyed our relationship with US Lawns and look forward to our continued relationship.

★★★★★
January 24, 2020

US Lawns has provided exceptional service including delivery of committed product, beautification standards, and customer service. We are grateful for our long term partnership and look forward the future.

★★★★★
January 24, 2020

I have worked with USLawns for almost 5 years and they have been extremely professional, timely and thorough the entire time.

★★★★★
January 24, 2020

Great bunch to work with, especially Rick! The crew is very professional and our property always looks amazing.

★★★★★
January 24, 2020

I have been working with Allen for several months now and he and the crew do amazing work. They are easy to deal with and they make sure that the customer is always first. I strongly recommend Allen and his team for any type of landscaping project on your commercial property.

★★★★★
January 24, 2020

In many years of managing commercial properties, Ive never worked with a group who takes more pride in what they do. Especially McKenzie, who is also quite the looker. Id highly recommend.

★★★★★
January 24, 2020

US lawns provides great service as well as above the top customer service. If there is a problem, I can count on them to make it right!

★★★★★
January 24, 2020

We are

★★★★★
January 24, 2020

We are so happy that we switched from our previous lawn care company to US Lawns! I have seen their trucks out more in the last month than I did our previous vendor in the last six months. The crews are kind to my residents, mindful of the property and take their time doing things right the first time. McKenzie is incredible. She helped me walk my community and get a short and long term game plan together for needs around the property. She understands there is a budget and works within those boundaries. She helped me prioritize our list of needs and what would give us the most bang for our buck. 5 stars all around!

★★★★★
January 24, 2020

Jorge and Oscar are good fellas. Attentive to detail and genuinely care about their work. Can t speak about highly enough about them!

★★★★★
Verified Reviewer
January 24, 2020

Highly recommend these guys. Oscar and Jorge are top notch in the industry and maybe the 2 best at USL. From turf quality, to attention to detail, to doing what they say theyll do, this is who you want on your properties. They say their mission is to provide service to customers with the highest quality landscape maintenance program at competitive prices and they accomplish nothing less!

★★★★★
January 24, 2020

The team at US Lawns always provide excellent customer service, especially Rick & David. Rick is always quick to take care of anything that I ask for right away. We appreciate the service, care and professionalism that they have while maintaining the landscaping needs of our property. Thanks for all that you do, keep up the great work!!

★★★★★
January 24, 2020

Arbor Village is writing this review as a humble note of appreciation for the outstanding customer service provided by Alex Savino and the US Lawns team. Anytime we have ever had an issue or needed emergency work done, Alex has come through and saved us!!! I commend the prompt service, great work and outstanding prices/bids given by US Lawns. Great service makes your customers feel that your care about developing a long term relationship that means more than just making a sale. I recommend this company to anyone/company that needs landscaping. Thanks Alex!!!!

★★★★★
January 24, 2020

Alex our account manager is great to work with.

★★★★★
January 24, 2020

Just started working with Alex and U.S. Lawns. Excellent communication and follow up. Alex seems to be a true partner. We appreciate the hard work and attention to detail.

★★★★★
January 24, 2020

Alex Savino always ensures that great service is provided to us here at Forest Hill Church - Waxhaw!

★★★★★
January 24, 2020

Great Work by Alex

★★★★★
January 24, 2020

Only have great things to say about this company! The heart and soul that goes into every job by all employees is something you dont get with other companies in Charlotte! Alex Savino is a great Account Manager! Always checking in with the office staff to make sure there is nothing extra needed! Always willing to go above and beyond to make us happy! We love US Lawns of Charlotte!

★★★★★
January 24, 2020

Ive been extremely pleased with the US Lawns team that services our building in the Southpark Area. McKenzie & David have done an amazing job getting our landscaping fresh and sharp. Thank you!

★★★★★
January 24, 2020

Alex Savino at US Lawns is awesome to work with. Great customer service and professional!

★★★★★
January 24, 2020

U.S. Lawns has been a tremendous partner for our HOA Grounds Committee with special kudos to Account Manager Alex Savino making our transition as smoothly and professional as possible. We are looking forward to a long term relationship.

★★★★★
January 24, 2020

I appreciate the efforts of Justin Morgan! The transition of community landscape vendors can be difficult and even more so for a large and developing community. Justin has handled the ongoing concerns and updates with willingness, a positive attitude and promptness. I am grateful for his leadership.

★★★★★
January 24, 2019

Great company and great people. I highly recommend these guys!

★★★★★
January 24, 2018

excellent lawn care