Mayflower Landscaping, LLC in Chagrin Falls

Great service! I recommend this company to ever!

Good company did a great job laying down mulch and finishing my deck

Amazing

Great company to work with. They make everything easy. From the initial contact, until then job is done. I would highly recommend them.

Very professional and reliable. Would recommend

I would NEVER recommend this company to anyone!! The owner, Leann, is extremely rude & very unprofessional. As a dissatisfied customer she offered a refund but never gave it to me. Instead she sent me a fraudulent bill with added charges for services that weren t complete. To remedy the prob before pursuing legal actions I asked again for the service to be completed. Once again, Leann responded with a ridiculous idea that I would pay in full before doing the job. Of course I didn t agree. Don t take the risk!! Seek a better company that respects their clients & honors their word. especially when it comes to being prompt, finishing a job, honest billing & refunding money.

Absolutely terrible service. They were super responsive at first when it came to collecting payment (fully up front) and accepting the job (saying they could get it done next week not a problem) but then completely ghosted us when it came time to do the work. I called, left messages, emailed, texted over and over and they repeatedly told me we were next on the list or the next dry day or emailed me saying no later than Monday at the absolute latest We booked this project on April 17th and still no one has started or returned our calls. (again this is for a job service I already paid for in full upfront). I have reached out by phone numerous times, emailed numerous times and now they do not respond and ignore my calls. DO NOT USE THIS SERVICE. They will just stop responding to you after payment is collected

I asked Mayflower to come out and assess my yard to see what it would take to spruce up. They came out and were very professional. They delivered everything they promised and more. Thank you so much for bringing my yard back to being better than my neighbors!! Maybe the grass is greener! Thanks again guys! Positive

My organization, Cleveland Neighborhood Progress, is extremely unhappy with Mayflower Landscaping LLCs snow services. Theres no follow-through, and the owner is not responsive. Quality was already an issue, but not even coming out and plowing is entirely unacceptable. We had a major snowstorm, but it takes them days later (if they even come) to plow the lot and shovel the sidewalks. As I write this review, were still waiting for them to come out and plow. We understand youre a small business, but you have an obligation to fulfill your contract. Until our situation is resolved, this review will remain.

Bought new home and snow just makes it kinda difficult to get in and out safely on front steps. Not there full time. Hired them to come out and shovel for me after that storm. Did a great job

Thank you very much to this company. They have a reliable business & the workers go above and beyond to make sure I m satisfied with the aesthetics of my home. I appreciate you all and keep up the good work. The owner does a great job at making sure everything is done properly and timely. Thank you again . Emily

I needed two large boxwoods trimmed in my front yard. I filled out the form on their website, they sent me a notice by email that they had received it. No contact after that for two weeks. I sent an email to at least get scheduled. They gave me a date and they never showed up or called me. In my opinion, they are a waste if precious time. Keep looking for a more reliable company to help you with your landscaping needs. They will definitely ghost on you!!!!

Good riddance! Mayflower originally was scheduled to weed, edge and mulch for me on May 7th. After weeks of no shows, little to no communication they finally came on May 24th and 25th. I left several voicemails and sent many emails. No phone calls were ever returned after I had requested it. Very little emails were responded to. When I was able to get someone on the phone, I was guaranteed multiple times when a crew would be out. I understand there can be weather delays, but why am I guaranteed something that wouldnt occur? Needless to say they guarantee meant nothing. Don t you worry they are quick to send you an invoice! Was even charged extra for additional weeding.. maybe if they would have came when they originally said they would it wouldn t have been so bad. Would not recommend.

I hired Mayflower to mulch my flowers beds and they were very professional and did a very nice job! I will be contacting them again for future work.

I had some dead patches that I was having the hardest time getting to take seed and grow. They knew just what to do to get them growing again and now my hard is starting to look more like Endor and less like Tatooine.

Very professional

Unresponsive, unprofessional not timely and much swirl and excuse for arriving on time and getting the basics done. This is with a seasonal contract. More than half the time they don t show up and have slew of excuses.

I hired Mayflower to renovate my landscaping to prepare my home to sell. It was a big task, and they were able to squeeze me into their schedule. The team of workers were amazing! My yard looks great! Thank you to Larry, Jamal, Jamil, and Hollis for their hard work and long hours.

I m very impressed!! There was a snafu with some inexperienced workers, but Mayflower sent someone out right away and now my yard looks beautiful! Will be hiring them again!

Updated review: Mayflower sent a crew to fix the landscaping today as promised and they did a wonderful job this time. Looks beautiful. I have updated my review and rating. Thank you for fixing the issue and standing behind your work. Original review: I hired Mayflower Landscaping to do our landscaping in our back yard. Trimming trees, bushes, outlining the bed, weeding, planting, etc. They put me on the schedule and did not show up. I called and left a voicemail and they called me back and came out 2 days later to do the work. The work that was performed was completely unacceptable. They did not edge the bed so it blended in with the grass line. The next day I had weeds already sticking up from the mulch. The only thing that was trimmed was one tree end they took a huge branch out of the middle that was against the window and left everything else against the house. I called them to let them know that I was not happy and they said they would have someone come and look at it. No one came. I called and sent emails. Finally a week later they said they would send someone. Someone came out and they apologized for the work and said it was unacceptable. They told me the owner would call me that night to talk about a refund or redoing the work. That was on Monday. It s now Friday and they will not answer my calls or emails. They charged me 933.00 for a small area and the poorest workmanship I have seen. The lack of response is completely unacceptable. Poor work. Unprofessional. Non responsive. No way to run a business. My name is Melanie Roush, although my review posted under Anthony

Edited Review: The crew came and completed the job, working tirelessly for three days. They worked well and were very communicative to make sure they completed the project well. What looked like a bit of a jungle was clear and very neat when they left. I am very happy we were able to resolve this. Thank you Original review: No one showed up for the scheduled project and no one called to postpone/reschedule the job. I ve tried multiple times to reach them from the day before to confirm, and am still trying days after. I ve had not one response after paying 50% deposit for the job.

I loved the responsiveness! I called for a plow cause my old plow company didnt show after a snow storm and Mayflower came through that same day!

This company is fantastic! Their work is so well done and they are reasonably priced! I highly recommend them!!

Quality work and great service. They did everything I asked for perfectly, and they were wonderful to work with, especially in terms of convenient scheduling. Highly recommended!

They did an amazing job on revamping the landscape at my new home. Highly recommend.

Excellent work and affordable!

I highly recommend Mayflower Landscaping, they were very punctual with each appointment set. The service was phenomenal, as my yard turned out amazing, I have no complaints, and would recommend them to a friend, colleague, or family.

Excellent Customer Service. Does Great Work!

We hired Mayflower based on their reviews *IN MARCH* to help fix our yard after being left high and dry by another local landscaper and were having the exact same experience as before with no shows! All we want is someone to tell us when the work we already paid for will be completed and actually show up to complete it. Weve been totally patient and completely understand weather and that landscaping companies are busy in the summer. But its been 4 months. We were most recently told our work will be completed last Saturday and they never showed. They dont respond to our emails or texts either. I will gladly update this review when the work we paid for is actually done.

We are selling our house as we are moving out of the town. Nobody is at home regularly. So we hired Mayflower Landscaping for lawn service based on the review here. The service was scheduled weekly ($80 per week). After over a month, my wife came back for the weekend to check the house. Big surprise when she saw the lawn: the lawn was out growing!!! It looks like that the lawn has not be mowed for a few weeks. We are very disappointed, especially that the house was listed for sale. Mayflower Landscaping company definitely can NOT be trusted!!!

We contacted Mayflower to mow my parents lawn weekly after my dad became disabled. They agreed and then didnt show up for weeks. Over the course of the month they mowed one time. My husband left them messages four days in a row and they never called back. Then, more than a week later, they showed up to mow even though we had cancelled in writing and made other arrangements. It was a serious pain dealing with this. Very unreliable.

The job was incomplete and far under a good job. Cant recommend. Disappointed with poor work, service.

We hired mayflower this summer to cut the lawn of our new home and from the very start it has been nothing but difficulties with the initial estimate to cut the lawn was off, it took weeks and multiple calls to actually get them to come out the first time and cut the lawn, each day they promised they would be out that day or the next, parts of the lawn were not mowed, and I had to call a few times to get them to come out again and actually cut the lawn which they did for 3 or 4 mows and just stopped showing up. It has been over a month with several phone calls to this company, and no return phone calls- it has been radio silence. I have to rent a lawnmower and a truck to cut my lawn because it s just overgrown ! I have left a message just asking for them to please return a phone call so I know that they have stopped our service. I am actually just putting this review out for documentation because I have no other way get in touch this company apparently.

Great work done in a very timely manner! Absolutely will have them back to do more work

I had them do the spring clean up in my yard and my other rental properties. I was very pleased with all that they accomplished in such a short period of time. They were prompt and professional. With that being said, their prices were very responsible. I would definitely use them again and recommend them to others.

Extremely pleased with this company and will never have to look around again! Very professional and affordable. Will be calling them again!

They did an excellent job on the construction of my new mulch beds in the positioning and installation of 5 shrubs. They were easy to communicate with and very punctual on the time frame. I will use them again in the future.

They did a exceptional job with the maulch and the grass installation and they re timely affordable THANKS GUYS

Very creative and extremely professional. The crew was exceptional, polite and worked very hard to meet my expectations. I will continue to use Mayflower Landscaping for large and small projects. They are amazing! 10/10 would recommend!!

The landscape is great ! Great cuts edges are perfect and they always get the job done . Never any worries . 5 star company

Amazing services provided! With Mayflower Landscaping, LLC my expectations have been fully exceeded with their punctuality and responsiveness. My new mulch beds are absolutely beautiful and weekly cuts demand instant curb appeal.

They did great work, and were really affordable!

These men were very professional and passionate. It showed through their work. Although a little pricey they did a flawless job on my deck renavation and new landscape design. Will undoubtedly be using Mayflower Landscaping again!

Great service. Excellent attention to detail!

Great work done and affordable highly recommended.