465 N 800 W Unit 59, Cedar City, UT 84721, United States
We deal with Bugs, Weeds, and lawns! Getting you in today is our specialty.
I have had Newby's do both weed control and pest control. I can honestly say that they do a phenomenal job. I was taking care of my neighbors yard while they were out of town working and they literally had a forest of Russian Thistle in a corner of the yard. They have sprayed it two years in a row and the thistle is gone. Great job!
Skyler is always very attentive to what we might need done. He has always been on time and makes sure that we are happy with his work. Very happy with him as our technician!
I have relied on Newby’s Pest.Lawn.Weed Control (even under a previous name) to do lawn service for me for several years. They are very good about communicating, about working efficiently, and checking in with me when they arrive. I appreciate their courtesy, and the good maintenance work they do which helps with my home and yard. Georgia T
Skyler was very friendly, thorough with spraying indoor and outdoor but also very helpful with questions I had. He really targeted my areas on concerns! Very happy with the service.
Skylar is the best!! He is so “attention to detail”! He always does a thorough job. Sometimes in the service industry, the technicians are in the mode of “get it done as quick as I can … move onto the next”, but that is not Skyler. Skyler does an amazing job. I request him and he’s very friendly and personable. Thanks Skyler. I appreciate all you do for our house and keeping all the bugs away.
I set up service at my father’s house in Enoch about 1.5 years ago and they have done a great job. I started seeing spiders at my house in Cedar and I knew they were the one to call. Skyler came out today and he was awesome! He took the time to explain everything and made sure I had no questions before he left. I highly recommend!!
Britton Smith did a wonderful job with our spray application. He was willing to go the extra mile as I had him spray the house for spiders and our fruit trees. He did a great job.
Hunter and Micheal helped with our rodent problem at our cabin up in brianhead and they were wonderful to work with! They answered all of our questions and helped us find what would work best. They were so responsive and helpful to whatever we needed. We love this company!!
Britton is a pleasant young man and does a thorough job spraying for us. Thank you!
Very pleasant and willing to answer all questions
Britton was very respectful and got my house done very fast. He communicated very well and we will definitely use this company for now on.
Britton was professional and thorough!
Britton
Carol Cantrell The technicians were all very polite, seemed to know what they were doing and talk things over with me first. . Did a good job
Great job done by Kevin today. Appreciate the great service!
Britton sprayed our house for spiders and we haven t seen one since. He s also very kind and professional. Highly recommend Newbys
I have Newbys for several years now take care of my lawns (Cody). Always do a great job, fair pricing, and always good communication on scheduling and such...I recommend!
Newbys technician, Britton was fast, efficient, and right on time. Thanks for taking care of the ant problem!!
Britton was nice and friendly! He was able to workaround our situation. Thank you for the great work.
Hunter was very professional, personable and kind. He made sure to hit all of our possible bug problem areas. He arrived when he said he would and did a great job.
Skylar came out and did our spray. He was super polite and efficient!! Would recommend him to everyone!!
Hunter was very helpful spraying for wasps.
Skyler did a great job today! We have a red mite infestation in our backyard, and he was very thorough in taking care of it this morning. Thank you, Skyler!
Mike did an amazing job. He was vey kind and professional. I haven t seen a bug around since he sprayed.
Hunter was on time and informative about the spray he used around our property. He took care of our earwig problem.
Mike came today for the follow up summer spray. He was very thorough. He even went the extra mile and removed an unwanted gift on the doorstep from a neighborhood cat . Very pleased with the service, scheduling and . The biggest part = no bugs !!!
This is the second application. Britton was professional, courteous and friendly in seeing that our properties & trees were sprayed. I Recommend Newbys
We have been using Newby s (or Big Tom s) pest control for years. They have helped us out with a major termite problem, moths in stored wool carpets, fruit trees and ant/wasp nest management. Today Hunter and Kevin found a large wasp nest in the mechanical compartment of our hot tub. They sprayed it and removed the nest for us. The company has been very responsive in tailoring service to our needs. They also have an annual program that is a prepay for the year with a resulting price break. Very good to work with and a long track record of service.
Mike was exceptional!!! He was amazing! super informative and helpful!!!
He was here on time, and took the time to answer all of our questions, highly recommend. He the best Hunter mosdell
Quick service, Thanks Britton!
Britton, was awesome. He got our lawn and bug covered.
Mike was spraying our neighbors house and was able to fit in spraying our house the same day after we noticed a few wasp nests. He was good to make sure he got every place we were concerned about and made sure we knew what to watch for between now and the next spray.
Skylar was awesome! He was fast, efficient, and considerate. Bugs are dying left and right! Very happy with the service we recieved. Thanks!
Mike was awesome! Very knowledgeable and really helpful. Thank you so much!!
Britton did a great job
Excellent service from Newbys! In the past we have had an abundance of weeds and could never get ahead of them! Since signing up with Newbys, our service tech Kevin has done an amazing job covering about 2 acres! No weeds this year!!!
Skyler was great
Britton was very helpful and nice and got the job done super fast.
Mike was very friendly and prompt with his service. I would highly recommend this company.
Hunter was AWSOME!!! so friendly, and really knowledgeable about the product and what it dose and took his time making sure that the job was done right and sufficient THANKS HUNTER!!..
Hunter was so cool, he did an amazing job! Thanks Hunter!
Newby s is treating my grass for the second year, and it has never looked greener, healthier, thicker. Cody does a great job. The weeds are gone! Wish I had done this a couple years ago. Britton came by and sprayed for bugs as well. We live in the valley and need this service. He was kind a did a thorough job.
We love Newby s pest, they do such a good job keeping our home bug free! Hunter is friendly and very professional.
Britton sprayed our house, we love their service
britton was efficient and kind. got rid of a wasp nest and sprayed the whole house inside and out in less than an hour. thanks so much :)
Britton
Ive had newbys spray for me a few times, each time Britton has been our tech. He goes above and beyond and does more than asked. Customer service is also great and promt. I love the reminder text! Call them!
Hunter was very thorough and did a great job making sure we got all the appropriate areas spayed. Newby s Pest is awesome!!
Britton came and sprayed for us inside & outside. He even put up with my kids following him around and asking questions! Thank you
Britton was professional and offered to bait again since I had noticed bugs.
Britton was great and took care of all our concerns including knocking down multiple wasp nests.
Britton did a great job. Fast and thorough.
Have not had any major bug problems since they started coming 3 years ago. Their lawn care has also helped my lawn a lot. Their people are always professional and have answers to my questions.
Britton was very helpful in identifying a spider in our garage. Great service!! He also sprayed our lawn for grasshoppers. We have had a real problem with grasshoppers this year.
Skylar was very friendly and thorough with the spraying. However, I am coming back to change my review after a couple of months. Ive now had 2 sprays and I still have bugs and spiders. Also, the scheduling is very hard. You cant just call to make an appointment. You have to call them, and then wait for a few days for them to call you back and they just tell you the date and time theyve chosen. It would be nice if you could schedule at the time you make the initial call. Its a hassle, I wouldnt recommend them.
Britton came today and sprayed our place for grasshoppers. Awesome!
Mike was spraying another cabin in Brian Head and was good enough to spray ours. We look forward to our second spray in July. Very courteous and informative.
I have been using Newbys (BigToms) Pest Control for 8 years for weed control as well as orchard dormant and pest control spray. They have always been pleasant to work with and I have found them to be efficient, reliable and timely. They have dealt well with noxious weeds and followed up to ensure all were killed.
Britton is was very kind and did a great job. Have had good results.
Britton did a great job! He was quick and thero. Thank you.
I highly recommend Newbys. Mike is a great guy!
Helpful and friendly. Britton was great.
Britton
Hunter and Britton were great! Very knowledgeable and kind!
Best. Service. Ever. I m always relieved when I see Hunter was sent to service our property. He always makes sure to ask if and where we may be seeing activity to ensure our property is treated properly. He explained initially what to expect between treatments and what the results would be long term and he was spot on. We couldn t be happier and hope Hunter is our guy every time!
Britton with Newbys was punctual and courteous. He was very accommodating to our personal pest control needs, and was very pleasant and easy to work with! I HIGHLY recommend Newbys and look forward to working with them in the future! Thanks so much!
Britton was our technician and he did a great job. Very professional and thorough. He wasnt pushy in sales, which I appreciated. I had questions about a weed treatment, as i saw that they also do that. He was able to get a fellow technician to look it over via phone and give me a price. I look forward to working with them and no longer seeing all of the spiders and hornets this year.
Skyler was AWESOME. Very informative and friendly. He also helped me with weed control and gave a quote and helped me understand all the benefits. Very grateful!
Britton is awesome! Very friendly, prompt and thorough service. Prices are excellent!!!
Newby s was awesome to deal with! They were efficient and listened to all my concerns and went above and beyond to spray nests and ant spots that I didn t even know were there. Britton was who sprayed for us, and I would recommend him and Newby s to anyone.
Britton is very friendly, helpful and does a great job!
Hunter is the greatest, he s always checking in and does his job really great. Hunter s always polite and extremely professional!! Never disappointed when he s here.
We love the companys service And Hunter is just great!
Britton does a great job!! I recommend Newby s for your pest control needs!!
Hunter did an excellent job! Thank you so much
Britton, sprayed my house he did a good job. Fine young man.
Britton our technician very polite, informative and sprayed exactly where we needed. Would refer Newby s Pest Control every time
Britton did a great job! He was fast and professional.
These guys do a great job w weeds, bugs, everything they ve helped me with. Communication customer service is always great!!!
Britton did a fantastic job spraying my house. He paid attention to instruction and details. Would definitely have him again.
Newbys pest control does a fantastic job. Hunter was awesome he got every little nook Thur out our house. Will ask that he return.
Britton was great! He got everything done very quickly and efficiently
Hunter was here and did a great job inside and out!
Britton did a good job on my fruit tree.
Newbys is great. Very friendly good customer service. My technician is Britain he s super nice did a great thorough job. We had so so many bugs spiders scorpions ants. Their service really helps keep that in control! Thank you Newby!
Great place to do business with. They always show up on time. Kody was here today and did a great job. Would recommend to someone looking for pest control.
Britton came out, answered all my questions and took care of what I needed. There pricing is reasonable. Definitely will call again.
Britton did good job spraying and had a good conversation
Britton sprayed our home. He was very nice and we love their service
Britton did a great job spraying our house. I appreciate that he was here when he said and was quick with the service!
Britton did a fabulous job! I would highly recommend them.
Hunter has a great customer service attitude. That is a hard find in today s busy world. I will definitely refer future work to this business due to his professionalism and attitude.
BRITTON does our house and its amazing. Cant survive without my regular visits.
Britton was kind and friendly. He got the job done. We are so grateful for less pests around our house!
We bought a home that Big Toms Pest Control had previously come and taken care of the termites for the previous owners. We were not aware of that, or the termite issue until we were remodeling and found some evidence in the drywall and wood. The termites were gone due to the intervention of Big Toms Pest Control the prior year. Big Toms Pest Control came out and inspected the area, found the prior inspection and decided to extend the home warranty to us, the NEW owners. They didnt have to do that, but they saved us and our home and made sure that our new home was covered under a warranty for 10 years. I had been nearly devastated when finding the potential pest problem and then so grateful after our experience with Big Toms Pest Control. Braxton is the one that came out to inspect our home and he knew what he was doing and worked hard to help us be able to be in a pest free home! Thank you! You all were actually a huge answer to a desperate prayer. I have recommended them to our Real Estate Agent as well as anyone that needs any type of Pest Control Service. They have a gained a loyal customer for life. Thank you Big Toms! -Sue
Hunter showed before the set time and did an amazing job. He told me about all the options from lawn care, weed care, as well as pest control. Hunter was a pleasure to work with. -Joe
Hunter really listened to all our concerns and did a great job spraying.
We had our fruit trees sprayed with dormant oil and fungicide. This treatment has been very effective in helping maintain our trees health. Hunter was our technician, he arrived within our scheduled time frame, upon his arrival we did a quick walk through to specify the trees to be treated. He was polite and promptly got to work spraying the appropriate trees. They use quality products and have friendly customer service. I would highly recommend their services.
Hunter came out today and did a great job.
I started using Newbys pest control service to control a mouse infestation in my garage 1 week ago. So far I am very pleased with their work. Tech named Britton came out today removed 8 dead mice from the traps and re-baited them and reset them quickly and efficiently.
We are very impressed with Newby s pest control. Britton was friendly and did a wonderful job!
Working with Newbys has been a great experience they have been compassionate and prompt and extremely personable! I would highly recommend them and if you are lucky enough to get Britton as your tech you are for sure in good hands!
Today Michael notified us that he would be arriving early for the monthly service for mice and pest control at my mothers home. While there he noticed water on the floor near washing machine and called me right away. He had checked for any outer leaks, hoses and faucets. He went above and beyond his job to take care of her. All employees of Newbys share his attitude and helpfulness. Great company!!
Britton is a professional and did a good job to my house pest control.
Hunter is great! Friendly and professional always on time!
Hunter and Britton were very helpful and professional. I would recommend them highly.
We have used them for a few years now and we are extremely happy with their service. In fact todays young man Edd did an exceptional job Hunter does a good job!
Kody always takes great care of us and advises us on services so our yard and bug treatments always work the best for us. Thank you for your attention to details. The Siplers
Hunter did a great job spraying our house! We love Newbys!
Hunter always provides quick and professional service. Hes great and does an amazing job at keeping our home bug free!
Hunter Mosdell came and saw two of our quaking aspen trees were having some infection issues and recommended to spray them so it would kill the infection as well as promote new growth the next spring. Very informative and helpful.
Great job from hunter mosdell he sprayed are trees and sprayed for bugs. Great service with a great attitude thanks.
Hunter was very prompt and professional. Very knowledgeable about what he is doing. Would highly recommend.
Love the great service i always receive! I ve had my house and place of employment sprayed by Hunter, he s always listens to my concerns & answers any questions i have!
Skyler was great. Very nice and very quick. Will recommend them!
Hunter, Britton & Mike were out today spraying our trees. They were very professional and told us about their full service lawn, weed and pest control. We appreciate the professional service and are looking to use these services in the future. Thank you!
Skyler did our most recent service and was great to work with!
Super professional and quick!
Hunter and his team were super professional! They were very kind and quick!
Britton was nice a friendly did a great good! Thank you! Happy with our service!
Thank you.
Big Toms has been great for our AirBnb business! They put you on a schedule and automatically visit each month. Since we have signed on with them, we have had hardly any spiders and cobwebs in our cabin. If the cabin is booked, they work outside and are careful not to disturb the guests. If there is a question or issue, they respond to emails within an hour. I couldnt ask for a better partner for our business.
Crew was very professional and great customer service skills. Reasonable prices and they re always on time. Positive
They came and spayed my house inside and out that s safe for my 2 babies and pet outside. They were so nice & worked outside and removed a wasp nest on my roof I didn t even know I had. &Mommy kids were napping but I wanted their rooms sprayed to protect them & they were so quiet and fast and efficient to still get the job done. BIG TOMS is the BEST. Been using them the past 3 years and will continue.
Skyler was very professional and thorough when he sprayed this morning. I would definitely use Big Toms Pest Control again.
They were super friendly and fast. I called and they came 2 days later and were able to spray my house for spiders
WASTE OF MONEY!! I hired them because I ve had mice in my house. They came and set up 2 traps. They would come check the traps once a week for 4 weeks. They didn t catch any mice in the one trap. They caught 3-4 in the other. I paid them $300 and still have mice in my house. If I knew they were just going to set up 2 traps and do nothing else I would have saved my money and bought some mouse traps from Walmart. DON T WASTE YOUR MONEY!!!
Big Toms pest control took care of weed spraying for me over a large area. The technician was very professional and courteous. For the amount of work I had done, the price was very reasonable.
Their drivers are awful one almost hit my car
We love Big Toms Pest Control. They always accommodate us at any time. All their technicians are great and we especially like Hunter. Hunter is very knowledgeable, friendly and is very quick and gets the job done! I would highly recommend Big Toms Pest Control.
Great company with great customer service, they always show up and are quick to make sure all are needs are addressed. So happy to get rid of all the spiders and mice all the time :)
Sean is excellent at communicating and always willing to come back if there is a problem. We ve had windy days and he will make sure he sprays at a time that won t damage anything else around.
Exceptional Professionals who ensure work gets done right the 1st time around Outstanding Customer Service!
Shawn came out gave us a bid ,was super helpful and answered all our questions.
I love these guys!! I ve been with them for over a year now. They have exceptional customer service. They are always friendly, and have very good follow-through. All with a great price! I recommend them to everyone! I will never go anywhere else. Give them a try! NOW! Adding to my review.. it s now been 5 years and I m a very satisfied customer! These guys are so friendly and all about customer service. And you can beat the price. You guys rock.
Very thorough and careful spraying for bugs around home. Sara was very helpful and easy to deal with.
First time using Big Toms and I was very impressed with the office staff who called to set up the service. Appreciated Sean, who came to spray for the weeds. He was on time, respectful and had some helpful suggestions.
Alway on time and Professional.
We ve been with Big Tom s for six years and have had nothing but good experience with them. Would definitely recommend
Highly recommend Big Toms for peat and weed control. We have used their services for our cabin for the last 2 years and have been very satisfied!
I ve been with Big Tom s for a while and they do a fantastic job - Hunter is amazing and responsive when I need our cabin serviced
Sean is fantastic. He is one of the best techs that they have.
I very much appreciated the service techs willingness to answer all my questions and educate me on the variety of pests I may be dealing with. Being new to the area, that information was valuable along with his helpful tips on prevention.
I like to recommend Big Toms Pest Control .Technician, Sean ,very knowledge,friendly and fast, thank you for a good job..
Our technician Anthony did a thorough job, spent time answering our questions & was very helpful .
Big Toms is friendly and do a great job. They always send reminders of when they are coming and our lawn and trees are doing much better since we had them come spray.
Shawn was quick and even sprayed some extra thistle that had popped up. He was courteous and listened to what we wanted.
Joseph did an amazing job on time polite and professional. Highly recommend
I am very pleased with their customer service and quality of work.
Amazing customer service! We recently purchased a home in Torrey, Utah. Big Toms Pest Control was recommended to us. From scheduling to the technician coming to our home. Everything was professional. I would recommend Big Toms Pest Control.
Big Toms pest control keeps our lawn looking fantastic and bug free
Skyler came today to spray for an infestation of ants and the service was on time and in the spot - my 15 year old daughter will now come back to the house since the ants are gone - thanks a Bundy to Big Toms Pest Control!!!
This was the first time that we have used Big Toms Pest Control. Very courteous and answered all of our questions. The price for the service they provided was very reasonable. As this was the first time that they treated our home we dont yet know how well it works.
He explained what the process is suggested for a first time spray. (A first spray and a second spray approximately 20-30 days later). He was very professional.
Good price! Understood my problem & explained their processes. I am confident they will make my ant problem go away. Thank you!
I am very happy with this service. They do a great job. All my weeds are gone and I will have eatable apples this year, thanks to them spraying my tree.
Great customer service! Quick response time and they stand behind their work. Good company!
We have had great success with Big Toms in the elimination of wasps, hornets, and weeds.
Hunter does a very good job
They are always quick and professional. Hunter is great and has been wonderful at putting up with our dogs and very friendly!
Very professional in ever way. Hunter did a great job and spoke to me before spraying to see if I had any concerns. This is our third year having them spray and I would highly recommend them.
Hunter sprayed our EMS building - he was very friendly & did a great job to make sure we hadn t had any bug issues.
Hunter does a super job keeping our home bug free. He is friendly and knowledgeable. We love Big Toms!
Very good service, great with communication and very dependable! These guys are great!
I had my property sprayed for weeds a couple months back. The back has been sprayed twice since with no results. Seems silly to have payed a technician to spray just so I can spray myself.
Always fast, great service and friendly
It was really easy to schedule an appointment, super courteous and easy to speak to. Skyler explained what was going on and what he was doing, along with nice to talk to.
Thanks Cash!
Big Toms is the best! They spray my cabin at Panguitch Lake and my personal home. They keep all the creepy stuff out of both homes. They have wonderful employees from their office staff to their guys in the field.
No pressure and very informative . Cody was very good at his job and did a good job getting rid of my dandelions.
My complaint is mostly about the office lady. She doesnt seem to know what shes talking about, and is not very personable at all. I finally got so annoyed with her calling like weve never spoken before, not comprehending my schedule, or willing to think outside the box. I asked her to stop calling me and remove my name from their customer list. Guess what - She keeps calling me! How do I complain about the person answering the phone? I guess a google review. Im fed up and found a very friendly start up that understand outside the box thinking.
Josh covered the place quickly and was very friendly. Nice guy! Thanks Josh!!
Thanks for the referral to Gopherstiff for customers needing burrowing rodent control.
Always on time (precisely.....they say theyll be at the house between 3 and 5 and they are there ALWAYS when they say.). Great service, always listen, always checking the house to make sure I havent missed something, friendly, helpful, courteous and thorough. We dont have bugs thanks to Big Toms and our pack rats have packed up. My goals are very simple. No hassles, no bugs, no critters. Big Toms satisfies our goals every time. No hassles, no bugs, no critter, no hassles! Thanks so much.
Reliable and professional service, great customer service.
Friendly at first, but the service was the worst. Had three servicemen out, each worse than before. Then when I talked to upper management, I was promised an extensive personal service on the problem area, but when he was unable to come, he sent another flunkey who did an even worse job than the first two guys! The whole thing was just a joke. Then upper management just refused to call me back, saying I was given the service I paid for. Right. I still have bugs all over my kitchen, more than before. But do they stand behind their work? NO! We gave you a service, we did our job, we came out three times, thats all we can do. For that we paid over $200 and for that we still have a major bug infestation. Thanks, Big Toms.
DO NOT USE BIG TOMS PEST CONTROL!!! We have had nothing but problems with them. The weed killer doesnt kill everything. If multiple trips are needed they will try to charge you more. If you live in Kanab their service is HORRIBLE. Difficultly with scheduling and most of the time they dont show up. Get your quotes in writing because they dont honor pricing their technicians give you when they do a home inspection. Pricing is outrageous! Service is lousy! Obviously, this is NOT a good company to do business with. Only reason why I gave them 1 star is their office staff are very nice on the phone. Otherwise they would get NO STARS!
Skyler did an awesome job! Very thorough! Also explained what chemicals he was using, we were concerned with our dogs and baby. We highly recommend Big Toms and would encourage everyone to request for Skyler!
Jason has been regularly attend our Panguitch lake cabin. He is outgoing, extremely diligent and humorous. He asks questions looking for any concerns. Very hard worker. Mark J
Tom, who came out today, was awesome. He was very knowledgeable about the process. He also did quick fast and thorough work. Ill recommend him to everyone I know that needs his services!
Glad to have Cody back as my tech. Does a excellent job and goes beyond what I need for spraying!!!
The technician arrived on time. Was professional. Followed directions and did a very thorough job. I would recommend this company with confidence. I love the program that I pay upfront for them to return three times throughout the season and do the replication for weed control. Positive
Today Kevin sprayed for weeds & was really thorough. His work was exceptional. I recommend Big Toms Pest Control. I am really pleased with the service.
The technician arrived when he said he would, and also listened to and followed my preferences regarding where the spray was sprayed. The product itself seems to have worked very well.
Did not receive the service that I expected. They came once and did nothing to the bugs in my house. I called and was going to cancel with them but they told me that they were going to do it for free the second time, they came again for the second time and charged us WITHOUT OUR CONSENT. Terrible service I do not recommend it!!
Fast and efficient, nice guy (James). So far no ants or criquets to be found. Very considerate of my two kitties. Thanks Patty. James!
What a great company! They could teach a class on customer service and quality work. Communication was effortless and their response was prompt. I highly recommend Big Toms Pest Control.
A+++
This company was very efficient & got to me quickly when we had lots of ants. I highly recommend them ! :)
Can always count on Big Toms pest control to get rid of any bugs that try to invade my home .
Since day one with Big Toms Pest Control, my experience has far exceeded my expectations. The first day I called to get on their schedule, the person I chatted with about my concerns was incredibly friendly, professional and thorough. She got me all squared away right away with the earliest available appointment. So far I ve had three spider sprays from three different technicians and all three have been unbelievably thorough, professional and knowledgeable. They always take the time to hear my concerns and address them with the right treatment. They even go over what approaches they used to help address my biggest concerns. They truly are the experts! Spiders and other insects are no fun to deal with. I spent so much money using regular bug spray from the store but it wasnt cutting it. I am finally in way better hands and feel the issue is under control. I keep the other stuff on hand for intermittent insect issues but its nothing like it was before I connected with Big Toms! Thank you!
Very happy. He arrived within the scheduled appointment time and fixed the problem. I was hoping the price would be below a certain number, and it was only half that amount. Will definitely use them again if something else ever happens.
David from Big Toms Pest Control came to the rescue!! He is kind and informative and I highly recommend their services!
Poor customer service and poor quality. I had difficulty breathing after they sprayed inside my house. They would not honor the 50% discount for first time customer just because I couldnt find the coupon. I would not recommend them, especially due to their poor customer service. They do not put the customer first and didnt express any care. When I expressed my concerns to them, I felt like I was talking to a robot- no feelings.
Professionalism, politeness, knowledge of product being used excellent service
Quick response. Very professional. Got us taken care of. Also gave quotes for additional services we plan on using come spring.
Ive been living in your city for 2weeks and I must say that out of all the places I called Big tom pest control was the only one who responded in a timely manner THE SAME DAY and the customer service was amazing. The price was reasonable. Aww cheese and rice I would recommend them to everyone if I knew someone here lol. Cheers mate...
Loved these guys. Very good job.
Show up on time and did a very good Job
I like working the most with David. He s very personable and listens to what you want done. He sets a fair price and doesn t go over what s been agreed upon. He s an asset to your company.
We had a bee problem . Explained issue sent a very nice guy who came gave estimate and sprayed. He also explained it would probable take another visit and told us a plan to call and schedule again on Monday if still an issue. I called right when they opened thought it would be great they sent same guy ( already knew issue ) he came about 6 that night only to go sit in the truck and come tell us they couldn t handle the job. Not upset they couldn t handle but should have told us on first visit or even when I called back on the day they instructed. Instead the came back out wasting more time just to say they couldn t do it. Nothing had changed from the first visit. Paid for no results. Smart pest control took on the job and was amazing.
Dave was delightful to work with today when he came. I really appreciated his happy manner. I hate mice. Dave continues to be helpful and give suggestions as how to get rid of the mice
They are always on time and very friendly and informative. They ask my input about what they think is best.
Edward was very friendly and was quick and thorough
I like that Big Toms sets the appointments automatically, so I dont have to remember when they last came. I am on a bi-monthly spraying and they call to remind me of the appointment beforehand.
Very good job very professional
Caden was amazing, did an awesome job and was also very helpful on offering other services I didn t know you guys had.
My parents have used Big Toms for a few years now and they always deliver good results!
Caden was friendly and considerate on each visit.
Great service, friendly tech! Kevin has been great addressing needs/specific areas needing sprayed, wether for pest or weed control....I recommend Big Toms to anyone looking for great service and a change from the average pest control companies! And only just 1 call for weed, pest, and rodent control is very comforting, knowing I dont have to contact multiple companies for different services...Thanks Big Toms!!!
The tech is very knowledgeable and explains what you need to do about certain issues.
I had Big Toms come last fall for a two-for-one spray. Id had problems with ants and spiders, but I have not had any problems since they sprayed. Im having them do another two-for-one spray to prevent bugs this summer, and I am again happy with their work. They have been very professional and thorough, spraying up high on the rain gutters, under the patio eves, and around the landscaping. Because of Covid 19, they did not do inside the house, but they offered to do inside the garage. I appreciated that, too.
Tom and his entire crew always respond quickly and courteously. I can count on them to be honest, fair, and to do a good job! Thanks Big Toms Pest Control!
I have been having Big Tom s take care of my monthly spraying, since moving to Cedar City, two years ago. The service they provide their clients is stellar. Colleen, in the office, handles appointments, and is exceptional. She is very knowledgeable and caring. Cayden, has been servicing my home and takes care of me like family. Big Tom s is just a wonderful home town company.
My husband and I have been going through Toms Pest Control for years and have always had great service from them! Their prices have been consistent and affordable, and the people whove come to spray have always been friendly and respectful. I want to give a thanks to our service guy today, *Caden*. He especially stood out for me with his friendly positive attitude! With the Covid restrictions, these days have been struggling. He was kind when giving encouragement to my 11 year old son about doing home school and making the best of it. As well as very helpful with our weed killing as well!! I am confident with the results of using Toms Pest Control and will continue using them for future years.
Ed did a thorough job of spraying our property for bugs yesterday. He answered all my questions and was easy to work with. Thanks!
They are great. They come, spray, and check in afterwards. It s always a relief to see them because I know the bugs & ants are gone!
We had our second weed and bug treatment yesterday by Kevin. Our house backs on a golf course and huge lake. The water causes the back of our house to accumulate spider webs. He went above and beyond for our spider issues. Spent extra time on the back of the house sweeping down webs on the brick, lights and overhand ceilings and swept off the decking. Our spider web problems inside have dropped significantly since our first treatment. We have had many local bug companies spray, they took about 15 minutes and never had any results. The first weed treatment was a great success and look forward to a weed free property!! We highly recommend Big Toms for any weed or bugs issues!! Customer service is their number one service! THANKS!!
Big Toms is such a joy to work with! We just signed on with them for bi monthly pest services & they came out for a free estimate, were prompt & knowledgeable through the service & extremely professional! The customer service in their office also cant be BEAT! We highly recommend Big Toms for all of your pest needs. :)
Caden was very friendly and explained things very well while spraying our home to keep the bugs out!
Big Toms has been great to work with. Kevin and Ed are both personable, thorough, friendly, and always on time.
We started using Big Tom s Pest control about four years ago and we love their services. At first it was only to spray for bugs but then, their tech Kevin, suggested we spray our fruit trees as well. Little did we know, we had a ton of aphids on our trees that were affecting the fruit. After getting them sprayed, we could see a layer of dead aphids on the ground and we had no idea that they were on our trees. We are so glad to have them sprayed because they have now been producing more and more fruit each year ever since. We re grateful for their knowledge, professionalism, and reliability. We can trust them to take care of the bugs and it gives us peace of mind that they will come throughout the year and spray at just the right time.
These guys got rid of our earwig infestation on the first visit, but made sure they were gone by coming back a second time! Professional knowledgeable and effective! I have not seen an earwig since!
Caden did an incredible job, he is a terrific and customer service oriented.
I called for an infestation of box elder bugs our our trees outside and outbuildings. The technician was in the area and came out a few hours later. He was professional, very nice and thorough with the service. You ve earned a future customer. Thanks for the great service!! 5 star
They did some weed control also and they did a great job!
I say wildlife because all bugs are wildlife to me and Im not at all wanting any wildlife to be inside my home. Big Toms is excellent. They are friendly, professional and respectful of my home. I recommend them!
Perfectly on time, they call ahead to confirm, Big Tom is always professional, courteous, thorough, and there are now no bugs in the house. They also took care of critters around our hot tub. We are very happy or in the garage. We are away for several months in the summer and the difference in our home is huge. The tech knows exactly what to do, their feedback is excellent, and the outcome is just fabulous. I highly recommend their service and we are renewing with enthusiasm!
Fantastic service! I will use them again in the future.
Very accommodating and very thorough. They know what bugs they are looking at when they see them.
First service today; they were able to schedule quickly to take care of a wasp nest in my shed, and sprayed inside and out as well. Very happy with the quick, professional service!
They were super quick, super responsive, very thorough. I really appreciated them!
Great company to work with.
Did a great job
Very friendly service and very prompt!!!. Our services were done and completed the next day.. Very knowledgeable and explained everything that they would do including prices and warranty!!!. Thank you!!
Prompt arrival, courteous, friendly, and efficient. Was concerned about where one of my cats had gone to hide. Not knowing exactly, we decided on where she might be and he was very careful not to get too close to that area. I really appreciated that.
We use Big Toms for 3 buildings in town. They are always on time and professional. Thanks for keeping our properties bug free!
Always polite and professional!
A big thank you too Colton & Tyler and Big Toms team for taking time out and helping us with our bed bug problem..You too we re awesome and so knowledgeable about the problem... see you again in 2 weeks highy recommendable great job guys...again Thank you from our little community here in paradise...
They rock! I dont even have house files any more!
I appreciate the customer service, prompt and responsible. I never give perfect scores, so you guys are awesome: Consistent every 3 months, with email reminders , usually on time for appointments, thorough in spray, we seldom see any creepy, crawlies. Thanks.
I wanted to use a smaller company because I have had terrible experiences with big companies. Big Tom s was great! I told him what I wanted over the phone and he gave me a quote and that a great price. The next day another guy showed up asked me what I was having problems with and he sprayed the whole house and extra over the spots I told him about! Great service! Also, great with dogs and kids!
Great service.
I have used this company two years... they are very efficient, comparable in price and so patient to work around my crazy schedule.
Big Toms provides great pest control and did a wonderful job with our home. We definitely recommend them for all pest control needs.
Got their card from a service member I saw at a gas station. Two weeks later I called them at 6 pm on a Friday because I woke up with a spider on my face the night before. They answered and got me in that night and were at my house within the hour. Very fast and affordable. Took care are the pest problem and the weed problem in my yard. Have to give 5 stars and would highly recommend!
I was really impressed by the friendly workers and how fast and professional they were.
Big Toms Pest Control is great! Friendly service and the employees really know their stuff!
Awesome crew who know how to get the job done right!!
I had a bad box elder bugs investigation. Big Toms help me get rid of them. Would recommend to anyone looking for great quilty service.
Big Toms Pest Control is the best pest service you can receive in Southern Utah. I had called several other places before calling Big Tom and the other pest services were very unprofessional and not knowledgeable. I had a bug infestation and they were quick to respond and exterminate. I would highly recommend their service to anyone!
This is a great company. Not only do they work around your schedule, they also go one step further and take pride in their work and customers. I would highly recommend them to anyone!!
Big Toms pest control. Came to my rescue... I called at 11:00pm and they rushed out to help.
I have been using them on and off over the years and now have done their 3 month plan for this year, which is great to have. They are always able to work around my schedule, very nice and get rid of the pests. Highly recommend.
Big Toms Pest Control is profession, proficient and friendly. They guarantee all of their work, and offered so many suggestions to problems we had with our trees or grass or even flies, that we would have never thought they could help us with. Their prices are amazing, and each thechnician that has come out to spray has been knowledgeable, curtious, and friendly. They are honest and dont try to sell you stuff you dont want. I highly recommend Big Toms.
Very Bad experience with this company. I will never use them again! in cedar city UT
I used Big Toms pest control for a couple years. I had had no idea about pest control and after i used them once they kept calling me to reschedule. The people were very nice, but my apple tree was always so infested with bugs that we never had any good apples. My garden was overtaken with bugs, and anytime one of my kids dropped food out on the comment, within an hour it was completely covered with ants!
very professional, and quick to respond to our needs, did a great job thank you so much
Awesome customer service! Im so glad I called Big Toms!
The people at Big Toms Pest Control are great! They are always polite and helpful, and also great at communicating ways to get the most out of their services. I missed one of my scheduled services (totally my fault, sorry guys!) and they called me the next day to reschedule. Talk about some seriously wonderful service! They also have very reasonable prices. Definitely choosing Big Toms for any future pest control needs.
I love these guys. I thought I was out of luck at getting someone to my house last minute being a 5 day holiday weekend. They were booked but made sure I was taken care of regardless. Great price and the service was awesome!! Thanks guys!!
I had a really bad bug problem on my front yard tree. It was causing my tree to leak (sap) all over the sidewalk. I was afraid that this would be a skipping hazard come winter so I called a tree trimmer who insisted I needed to get the bugs removed first. I called up Tom and he showed up in 30 minutes, sprayed my tree in 5 minutes and 10 minutes later it was raining bugs... yuck! But the sap is gone. Anyways, I highly recommend Big Toms Pest Control!
They were friendly, professional & did a great job! I definitely recommend them
We have had a great experience with Big Toms Pest Control! We have used their services for 2 years and their employees are always professional and extremely knowledgeable. We would definitely recommend them to anyone in the local area they service. Thanks for giving us peace of mind and keeping the pests out :)
Tom has been great!
I totally enjoy Toms Pest Control I live in the country and my weeds around my home have totally disappeared, my grass is free from dandelions and is greener and thicker than ever before, also my horse pasture was thicker and longer enabling me to feed my horses longer on it. The insects inside and outside of my home were totally eliminated due to the continual program I elected to have. My home cleanliness overall has improved dramatically and I am so much happier. Thanks Tom