Haulstr - Patios, Dumpster Rental, Irrigation, Mulch, Landscaping in Carmel

2117 Burning Tree Ln, Carmel, IN 46032, United States

★★★★★
(174 reviews)
Specialties: Landscaper Delivery service Dumpster rental service Firewood supplier Landscape designer Mulch supplier

About

Haulstr is a local landscaping, mulch and firewood delivery company. We are the only outdoor marketplace service that gives back a portion of our proceeds to the community. For each service or delivery order, Haulstr donates a portion of proceeds back to local nonprofits in our community. From the mulch & firewood we supply, delivery drivers we employ, and organizations we partner with, are all based in our very own community.

Website
haulstr.com
Address
2117 Burning Tree Ln, Carmel, IN 46032, United States
Plus Code
WRX2+4G Carmel, Indiana, USA
Time Zone
America/Indianapolis

Business Hours

Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–12 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park

Reviews

4.8
★★★★★
174 reviews

Most Mentioned

delivery (47) firewood (33) communication (20) price (17) company (10) truck (7) charity (6) donation (6) driveway (5) beds (5)
5 stars
160
4 stars
6
3 stars
3
2 stars
1
1 stars
4
★★★★★
December 20, 2024

Ordered 2 ricks of wood to be delivered. Looks more like 3 ricks!! Dropped it off in driveway. They also stack for an extra $80, but didn't need that service. Order was to be delivered on a Monday, but weather was an issue, so didn't get delivery until Wednesday. Great service if you need firewood and need it delivered. 2 ricks plus delivery was around $340

★★★★★
December 3, 2024

Consistently delivers full ricks of seasoned wood without mixing in some green pieces like most firewood delivery services tend to do. The driver / crew are attentive and tidy. I appreciate them greatly

★★★★★
September 28, 2024

Wood was delivered first thing in the morning. It was placed next to my racks so it was easier for me to stack. Most importantly, it's great wood. Only criticism would be the price. This is my first time using Haulstr and I paid twice as much from last year. Overall, I was very satisfied.

★★★★★
September 17, 2024

Haulstr has been an absolute joy to work with. Carey and Derek have always been super communicative, reliable, and their work has been top notch. I work for Habitat for Humanity and they have done rough grading, debris removal, final grading, and have installed mulch for us. I have been happy with everything they've done for us and would highly recommend them to anyone needing their services. Thanks Haulstr for all your help!

★★★★★
September 11, 2024

Absolutely blown away by the simple transformation of our patio. Derek, Adam and the Haulstr crew made it easy from consult to completion. A once weirdly-shaped and hard-to-use space is now a prime hangout spot. Knocked it out in two days and cleaned up great after. Highly recommend! We’ll definitely use them to add a pergola and lighting next.

Review photo
Review photo
★★★★★
September 3, 2024

Working with Derek & Travis was an excellent experience. The Haulstr crew was reliable, hardworking, polite, professional, and tidy. We hired them to demo our overgrown landscaping and failing landscaping walls. They rebuilt and thoughtfully redesigned the hardscaping & landscaping, and added lighting. They checked in regularly with me to ensure I was satisfied. At the end of each day they cleaned up the yard, leaving no trace of construction in progress. Highly recommend!

July 15, 2024

A Disastrous Experience with Haulstr The anticipation of creating a beautiful food forest to feed those in need quickly turned into a nightmare when I decided to trust Haulstr for soil supplies. The disappointment and frustration that followed were unparalleled, as every plant, vegetable, and tree I carefully nurtured ended up dead, all due to the incompetence and lack of understanding displayed by Carey, the supposed owner of Haulstr. Initially, I had high hopes for Haulstr, believing that they would provide me with the necessary soil to support my community project. However, it soon became evident that Carey, the alleged owner, was completely clueless about the products he was selling. Despite clearly explaining my requirements for a food forest, Carey seemed oblivious to the purpose of the soil he was peddling. It was disheartening to realize that my time, money, and efforts had all been wasted on a product that was not only unsuitable but also detrimental to my cause. The callous disregard for the importance of my project and the sheer negligence displayed by Haulstr in selling inappropriate soil is truly appalling. In a time when support and cooperation are crucial, it is disheartening to encounter individuals like Carey, who prioritize profit over the well-being of others. The audacity to sell a product without understanding its implications is not just unprofessional but also morally reprehensible. Furthermore, the response I received from Haulstr only added insult to injury. The attempt to shift blame onto me for the failure of the plants was nothing short of infuriating. To suggest that I should have known better or that I was at fault for not understanding the nature of the soil is a gross misrepresentation of the truth. It is evident that Haulstr lacks the integrity and accountability necessary to rectify their mistakes and provide genuine solutions to their customers. The fact that I now have to incur additional expenses to remove the soil, replace it, and restart my project is a burden that could have easily been avoided if Haulstr had been honest and competent in their dealings. The lack of empathy and understanding demonstrated by Haulstr is not just disappointing but also highlights a fundamental flaw in their business ethos. In conclusion, my experience with Haulstr has been nothing short of a disaster. The disregard for customer needs, the incompetence in product knowledge, and the refusal to take responsibility for their actions paint a grim picture of Haulstr's ethics and values. I urge others to beware of such unscrupulous businesses and to demand transparency and integrity in all their dealings.

Review photo
Review photo
★★★★
August 19, 2023

I wanted to update my review because I was so impressed by the customer service delivered by Carey that I had to say I would definitely use them again. Their responsiveness to my concerns were above and beyond. It’s good to see this level of attention to business. Sadly, it’s very rare these days. I was impressed initially with the ease in which I could order and have firewood delivered. The $75 delivery charge is a excessive, especially when they have two people in the truck, which only really requires one person. The wood I received could only be classified as minimally OK, much of the wood is almost kindling size. The photographs below show how much trash and dirt I had to dispose of after the firewood was delivered. Appears to me they use a Skiploader and you get the gravel, the dirt and trash along with your firewood. I will only use this company again in a pinch. There are other better options out there.r

Review photo
★★★★★
December 22, 2024

Delivered perfectly and as scheduled.

★★★★★
December 22, 2024

Delivery from Haulstr has always been great! Friendly and reliable staff. Great wood products. I use them every year.

★★★★★
Verified Reviewer
November 22, 2024

My previous supplier of really good quality firewood no longer delivers. They actually referred Haulstr to me. Outstanding! It is not very often these days when a company delivers more than was expected. Their delivery team actually went above and beyond my expectations. No trash bark and all HARDWOOD! Great experience, not cheap, but I tried that many years ago. Thanks again! Dave

★★★★★
November 22, 2024

Very nice firewood!

★★★★★
November 22, 2024

We had 2 ricks delivered. They came the day they said, and put it where I asked. Can t ask for anything more. Lots of great fires ahead!

★★★★★
October 22, 2024

I used Haulster for firewood delivery and stacking. They stayed in effective communication throughout the request, delivered on time and stacked the wood well. Although the wood, delivery and stacking when added up seemed a little pricey, that Haulster donates part of the cost of every order to a wide range of non profits made me feel better about it. Id use them again. Dennis 10/11.

★★★★★
October 22, 2024

Haulstr has always delivered my order right on time and in the right location that I indicate on the form. Their ordering process has always been fast and simple to complete.

★★★★★
October 22, 2024

Ordered 2 ricks of wood from Haulstr. Delivered as scheduled and dropped the ricks where directed.

★★★★★
October 22, 2024

Used for firewood delivery. Excellent ordering and delivery experience.

★★★★★
Verified Reviewer
July 22, 2024

Great premium mulch. Very fine grained, no big sticks or rocks.

★★★★★
July 22, 2024

Needed my weeds pulled and yard mulched... Haulstr came in and did a fantastic job. Night and day difference. Great service and completed quickly.

★★★★★
July 22, 2024

Working with Haulstr was very easy and they did a great job.

★★★★★
July 22, 2024

We love Haulstr! We ve used them several years for mulch delivery. Great service and great cause!

★★★★★
June 22, 2024

Third year in a row using Haulstr, and another seamless experience. User friendly website made it easy for me to purchase and schedule delivery and installation. Will definitely be using them again next year.

Verified Reviewer
May 22, 2024

Not only was their driver rude to me and almost hit me, but 2 others as well. #driversED

★★★★★
May 22, 2024

Communication was so good! From the first contact/chat comparing prices, quality and services, to final delivery text from driver that he was on his way...

★★★★★
April 22, 2024

10/10 recommend. Each year I ve used Haulstr for mulch delivery the experience has been seamless. Great people, great service, great mulch.

March 22, 2024

Purchased 2 ricks of firewood delivered. Apparently they scooped it up from a bunch of black mud. Almost all of the pieces are covered with dried mud. They might burn if they re really seasoned but we really don t want to bring them into our clean living room. There s no way we won t spread dirt around. Plus the sediment will build up in our expensive new Regency fireplace. Will keep looking for a reliable source of good firewood.

★★★★★
Verified Reviewer
February 22, 2024

Great customer service.

★★★★★
January 22, 2024

we have ordered twice now and both were on time and put where we asked. This is here we will get our firewood from now on

★★★★★
January 22, 2024

Great job! They spread the mulch beautifully.

★★★★★
Verified Reviewer
January 22, 2024

We had the best experience with Haulstr this year! Last year we had them deliver our mulch, but this year we decided to have them deliver AND install the mulch. As I was putting in the order it felt like I was being a bit of a diva about not installing my own mulch. When I got home from work on the day the mulch came, I realized I paid for PROFESSIONALS!! They edged all our beds and it looks so good!! Thank you Haulstr!!

★★★★★
January 22, 2024

Ordering online was easy and I appreciate getting to support a local organization through my purchase. I ordered 5 yards of compost and 7 yards of mulch. When it rained and I got behind in my work, Haulstr was great about postponing my delivery. My deliveries were dropped off in a truck that was appropriate for suburban driveways.

★★★
January 22, 2024

I ordered firewood to be delivered and requested a pick-up truck in order to get up my driveway. A larger dump truck arrived which required driving on my lawn to get to the back of the house. I was told that the pickup truck was not available. The firewood that was delivered is in nice sizes that dont require further splitting. Unfortunately, there was so much debris (wood chips and dirt) included with the firewood that it required a great deal of cleanup and filled my refuse container.

★★★★★
January 22, 2024

delivered mulch, cleaned and re-defined beds, and laid mulch for half what I have paid in the past. Great service, and very easy to arrange.

★★★★★
January 22, 2024

Great dumpster rental service. Very quick to respond.

★★★★★
January 22, 2024

Haulstr was great! The process of renting the dumpster was quick and easy and the dumpster was delivered within a day. I would definitely use them again!

★★★★★
Verified Reviewer
January 22, 2024

Great first experience using Haulstr for mulch delivery. Ill be back for more when the time comes.

★★★★★
January 22, 2024

Really appreciate the ease of ordering, the personal communication setting up delivery details (including actual texts from the actual delivering truck driver), and the prompt delivery.

★★★★★
January 22, 2024

Ordering mulch on-line with Haulstr was a piece of cake. I was hoping their finely shredded much would be the same as triple shredded. It turned out to be waaay better than the wood chip mulch I was buying by the bag at Lowes. It was even finer than what was pictured on the Haulstr website. The delivery was quiet and spot on...I didnt even hear the delivery truck and it was placed exactly where I requested in my on-line order. I ordered 4 cu yd which I think is going to be just right for our plant beds.

★★★★★
January 22, 2024

We rented two dumpsters over the course of our office remodel. Extremely quick delivery, easy method of payment, great communication. Would HIGHLY recommend!!

★★★★★
January 22, 2024

Best team around! We had a really difficult time with getting a dumpster team to work with us on the weekends. The owner himself took the time to make every effort to accommodate us. He picked up on the weekend including Sunday to ensure the neighborhood would not get into our dumpster! They have the best prices in Indy! Trust me I researched for days since we needed multiple for just exterior work. They are just amazing! Billing was simple and customer service was impressive! This team is all I will have we moving forward!! Thank you so much team Haulstr.

★★★★★
January 22, 2024

Professional and so fast! Called in advance and checked in after!

★★★★★
January 22, 2024

They were easy to work with and delivered and stacked a high quality wood product. Well done!

★★★★★
Verified Reviewer
January 22, 2024

For the second time in three years, I ordered firewood from Haulstr. The order was scheduled for delivery between 4-7 pm, but the crew arrived at 10:30 a.m. while I was out running errands. (Well, better early than late, I guess.) When I arrived home, my neighbor, who also received a rack, and I stacked our respective piles of wood and found them short of the expected amount. I called to report my concern. The immediate response was a commitment to make it right. More wood was promised during the upcoming week. The delivery date was moved up and a generous amount of wood was delivered. I can only speculate that the reason for the shortfall was a communication error between the base of operations and the delivery crew. Whats most important is that this outfit stands by their product and services, not something to take for granted. I will order from Haulstr the next time I need firewood.

★★★★★
January 22, 2024

From online ordering to the last log stacked, the entire experience was above and beyond!!! One rick was delivered and stacked for the best price around!! Everyone I dealt with was pleasant and professional! BUT...most amazing were the 2 men that stacked the wood! FASTER than an Indy 500 pit crew! You hombres rock!!

★★★★★
January 22, 2024

Your crew was extremely efficient in delivering and stacking our firewood!

★★★★★
Verified Reviewer
January 22, 2024

Ordering from Haulstr was seamless from the start. Ordering what I wanted could not have been easier. The delivery was on time and unloaded quickly by Chris(?the friendliest delivery driver I have ever had. The best part is every order helps the community . I will be using them again.

★★★★★
January 22, 2024

Easy to schedule! On time and very friendly! Will be ordering from them again!

★★★★★
Verified Reviewer
January 22, 2024

Easy order online, delievered a day early, communicated flawlessly!

★★★★★
January 22, 2024

The delivery of my firewood went very well. The gentleman stacked it for me nicely.

★★★★★
January 22, 2024

Wonderful!

★★★★★
January 22, 2024

Delivery crew was awesome In and out. Wood burns great

★★★★★
January 22, 2024

Great customer service and great firewood!!

★★★★
January 22, 2024

Seems like a good company. Customer service has been fine so far as well. I ordered a half rick of seasoned firewood and it arrived very wet and muddy with a couple small pieces of glass and gravel in the load so there is a bit of extra work to get it ready but speedy delivery was nice.

★★★★★
January 22, 2023

Haulstr employees were very nice and polite. They were on time, and were a big help, and they contribute to local causes which I love. The wood looks great; nice and seasoned.

★★★★★
January 22, 2023

Early and clean delivery. Great selection of wood. Love the splitting for easy burning.

★★★★★
Verified Reviewer
January 22, 2023

Highly recommended! They have a great selection and very reasonable prices. I scheduled delivery and installation of mulch online and paid online as well. They came early (after calling to ask if that was acceptable) and did an amazing job! I will definitely use them again and gladly recommend to others.

★★★★★
January 22, 2023

Ive ordered both soil and mulch from Haulstr and received quality products right on schedule. They were really helpful when I needed to change the quantity of one of my orders.

★★★★★
January 22, 2023

Thank you for the support of our organization as well as the great mulch delivery!

★★★★★
January 22, 2023

Excellent service and results! This was our second time using Haulstr and we will certainly be using them again.

★★★★★
January 22, 2023

Great experience, it was as easy as could be for us to have mulch delivered.

★★★★★
January 22, 2023

The easiest contractor work I have ever used. Easy to navigate, easy to schedule, easy to work with, and add on great people. Not sure how you beat this!

★★★★★
January 22, 2023

Great price for mulch delivery, edging and installation. Work product was excellent, clean lines and even distribution of mulch across all beds. Plus, the crew cleaned up and left no mulch on the grass or sidewalks. Would highly recommend and will be a customer again next spring!

★★★★★
January 22, 2023

Highly recommend. Quality natural mulch. Installers were great, had attention to detail, and cleaned up well. Very satisfied, well worth having the installers and their professional touch.

★★★★★
Verified Reviewer
January 22, 2023

Great service and directed to a great cause!

★★★★★
January 22, 2023

Everything was delivered as promised and one morning, we left for a little league game and came home to installed and nicely edged mulch!! They even carefully folded my tarp and put it by the garage - an extra little detail that made an impression! Would definitely do this again.

★★★★★
January 22, 2023

Had a very good experience with having mulch delivered. I will use them again! Also great that $5/cu.ft. goes to a designated charity.

★★★★★
Verified Reviewer
January 22, 2023

Highly recommend! After years of schlepping and laying mulch myself, Im over it! I decided to try Haulster because I heard about them through Keep Indianapolis Beautiful (KIB). I love that they give a portion of their fee to KIB. Mostly, I love that they have the option not only to deliver mulch, but to install it as well. The only thing that was a little off-putting is the week long delivery and installation window, make it 2-3 days if you can change that. I ended up getting my mulch delivered and installed on the same day! I did watch the installers to make sure they mulched the right spots (they mostly got it right) and that they didnt bury delicate plants, they did well with that, too. Id hire them again for sure! Thanks!

★★★★★
January 22, 2023

Easy ordering process, good prices, on time and professional delivery. Will use this company again.

★★★★★
January 22, 2023

This was the first time I used Haulstr for Mulch delivery and placement. They actually came a few business days before planned time and contacted me to make sure that was alright. The workers were friendly and did a very professional job. I will definitely use Haulstr again!

★★★★★
January 22, 2023

Prompt. Excellent service provided while we were away from our house at delivery. Used Haulstr before and will definitely use them again

★★★★★
January 22, 2023

Easy to schedule, on time and love that you give back to the community!

★★★★★
January 22, 2023

So easy, they called ahead, and the natural mulch seems lovely. We will definitely use them again!

Verified Reviewer
January 22, 2023

Poor communication. Disorganized service. When I called to book, I was told that delivery would be Friday morning. I was then sent a text with an ambiguous delivery window, so I called to confirm and was told to disregard the text and plan on Friday morning July 22. I called again to confirm the day before. I prepped my beds at 11 pm. I took the morning off work. Then Haulstr pulled a no show. I left three messages Friday morning before someone called to say maybe Saturday or Monday. I am nervous that Haulstr will make another mistake, and I cannot risk the loss of another work day. I have zero confidence in their ability to manage basic tasks, and I am anxious over the inevitability of another future problem. This poor service is becoming the baseline standard in the heartland, and the inability of companies like Haulstr to connect the dots into a straight line is the reason that the Chinese are now in charge of American manufacturing. We cannot even handle mulch delivery. Update: Haulstr offered to lay my mulch for free to apologize. I had already found someone else, but it is was a nice gesture.

★★★★★
January 22, 2023

Friendly, professional service delivering high quality firewood with offerings of kiln dried or naturally dried wood. Very pleased with Haulstr and will definitely use them again!

★★★★★
January 22, 2023

This is the 3rd year we ve bought our firewood from Haulstr. The wood burns beautifully and we love that some of our money is going to a worthy cause. We will never by from anyone else!!!

★★★★★
January 22, 2023

Very efficient and super customer-focused!

★★★★★
January 22, 2023

Great customer care & service! Any concerns and questions were propmptly addressed. A reliable service... would do business again when additonal firewood is needed.

★★★★★
Verified Reviewer
January 22, 2023

Second year as a customer, and still amazingly satisfied. From beginning to end great overall experience.

★★★★★
January 22, 2023

Very friendly.

★★★★★
January 22, 2023

Great service and value. Love this company!

★★★★★
January 22, 2023

Good experience with Haulstr- convenient and very prompt service.

★★★★★
January 22, 2023

Beautiful patio work and amazing firepits!

★★★★★
January 22, 2023

Excellent service!. The wood looked really clean and of good quality. The driver was really nice and did a great job of stacking the wood for me. I strongly recommend!

★★★★★
January 22, 2023

Super impressed with Haulstr once again! They came back and finished some additional mulching and edging. Haulstr has also done our patio, fire pit, backyard landscaping, and front yard retaining wall - which are lovely and still get lots of compliments. Shout out to Lino - the one man machine that landscaped our latest round. We also got a relatively recent fire wood drop off to top us off for winter. Also I can t remember his name, but our fire wood delivery driver is also super friendly and has impressive truck maneuvering skills. High-five Haulstr team!

★★★★★
January 22, 2023

Order filled very quickly and did a nice job stacking the firewood. Will definitely use them again when I need more!

★★★★★
January 22, 2023

We recently worked with Haulstr to build a new back patio, pergola, and fire pit. The experience couldnt have been more positive. Thanks to the entire team for doing such a great job.

★★★★★
Verified Reviewer
January 22, 2023

John was able to deliver 1 day earlier than scheduled. He delivered exactly where I asked. I was very pleased with the level of service.

★★★★★
January 22, 2023

Great communication, delivery arrived on time, and the quality of the firewood is excellent.

★★★★★
January 22, 2023

Delivery occurred a day earlier than what was promised. The two guys who delivered were professional and friendly, thanking me several times for my business. Everything was as expected, if not better. Would definitely use again.

★★★★★
January 22, 2023

Very dependable. Great service on fire wood. Will definitely use this company for my landscaping this summer. Great company!!!!!!!

★★★★★
January 22, 2022

Wood delivery for a good cause.

★★★★★
January 22, 2022

We had a great experience with Haulstr- they were easy to contact when we needed to shift our delivery date and the mulch was great quality. Will definitely use again!

★★★★★
January 22, 2022

Excellent service. Ordering was quick and user friendly. Prompt delivery, super professional delivery driver, and top quality mulch. The best overall mulch delivery I ve experienced.

★★★★★
January 22, 2022

I live in Whitestown and recently contacted Haulstr for an estimate for delivery and installation for mulch this season. I wanted to share my experience. Having Haulstr deliver my mulch this season was one of easiest I ve made for a beautiful yard! Travis gave me a window of time for delivery and was very prompt and precise as to where I needed it on my blue tarp in my driveway. I also scheduled installation with Haulstr. Those men were amazingly happy to help me out with decisions as to where and how much mulch to use. Great experience for a lady who wanted her yard to sparkle this summer! I highly recommend Haulstr to deliver and install your mulch this season, you will not be disappointed! There s another reason why you will want to use Haulstr for your mulch and installation needs...Haulstr makes a donation to the Zionsville Little league. Now it doesn t get any better than that! Thank you, Travis, for your professional approach to what could have been an overwhelming experience to get my yard into shape! A very happy lady in Whitestown.

★★★★★
January 22, 2022

Great service. Excellent people to work with. Love that they do it for a good cause!

★★★★★
Verified Reviewer
January 22, 2022

If I could give 10 stars to this company, I totally would! Love that the company makes a donation to a charity or fundraiser. I feel they did more than light bed clean out and did exactly the areas I wanted! Will second recommend this company to everyone I know!

★★★★★
January 22, 2022

Great much and efficient delivery. I would definitely use this service again.

★★★★★
January 22, 2022

We ve never ordered mulch before and decided to take a chance with Haulstr, and I m glad we did. The driver was not only kind and professional, he was knowledgeable about the product and was excited to talk to us about it. The mulch itself was incredible- all we ve ordered before was bagged and let me tell you, there is a quality difference. We got it spread right before the rains hit this last weekend and the property looks fantastic. Overall, we were extremely satisfied. The price was great and the service has been on point. Would highly recommend.

★★★★★
January 22, 2022

I love Haulstr. Easy, convenient way to order mulch and help others-what a winning combination! Each time I place my Haulstr order I feel good about a portion of my purchase going to a designated organization/cause of my choice. Spread the word then spread your mulch! Jason, Sycamore Springs Resident

★★★★★
January 22, 2022

Easy experience to order, friendly delivery driver, donated to a preferred local cause. Will mulch again!

★★★★★
January 22, 2022

Haulstr was great! From ordering online, communicating delivery, price, quality product, and onetime delivery.

★★★★★
January 22, 2022

We are very pleased with the quality of mulch, timeliness of delivery and great communication by Haulstr. We will be using them again in the future.

★★★★
Verified Reviewer
January 22, 2022

It s good mulch, and the delivery came on the date scheduled. Knocked off a star because their delivery charge is about $20 more than other haulers, which I suppose covers the donation they advertise as part of the package. Since there s no way to verify if they pass that money along, I guess I d rather keep the $20 and decide myself what I d like to do with it.

★★★★★
January 22, 2022

Using Haulstr saved us a good chunk of money because they are flexible in their delivery. What helped us was they were willing to throw some 1/8 sheet metal edging on top of the mulch delivery which saved us a dedicated trip that the landscape vendor was requiring. Even without this two loads in one approach Haulstr was more cost effective. Overall it was a great experience and I would highly recommend Haulstr for your delivery needs.

★★★★★
January 22, 2022

Easy order; great delivery; super communication.

★★★
January 22, 2022

I received 3 text messages all confirming my delivery window. On the day of the delivery, they completely missed the window. The only response I received was that No one told the driver it was an AM delivery. The only way to contact them is via email, there is no one to call, or verify delivery before your window ends. Mulch was great quality, and the driver was very nice when they were able to come out. Great communication and reminders sent out to me the customer, but seems like their internal processes need some improvement. I will probably order again next year, but be careful before scheduling a crew to come out and do the spreading work.

★★★★★
Verified Reviewer
January 22, 2022

Called before arrival and upon arrival. Accurate in delivery and deft in maneuvering to get the mulch in just the right place. Great experience with them, Ill be using them again next year, along with KIB.

★★★★★
Verified Reviewer
January 22, 2022

Finally ready to spread mulch in my garden and had delivery within 24 hours of ordering it. Great communication between customer and company. Very pleased with the quality of the mulch.

★★★★★
January 22, 2022

Great service. It s the first time that have used them and will definitely do it again. John the delivery guy was great also.

★★★★★
January 22, 2022

The guys were great in helping figure out how much material I needed and the delivery went very smoothly.

★★
January 22, 2022

Haultsrs communication with its customers is poor. I was never able to get confirmation of a delivery I needed to cancel due to rain, or a confirmation on a re-scheduled delivery either. While I appreciate Haulstrs heart to do good through charitable contribution and the quality of the product they finally did deliver is excellent - Haulstr nonetheless could do a Way better job of responding to customer emails and/or text messages. This customer btw could find No phone number to call Haulstr at.

★★★★
January 22, 2022

Overall I love that this company allows me to support local organizations, while receiving a product that I need! The communication leading up to my job was very relaxed, with very little insight into what time the mulch would be delivered. When the crew arrived they were very efficient and did a beautiful job spreading the mulch and cleaning up the area. We had an are that we didn t prep and they even pulled weeds and edged in that area. They inadvertently cut our internet line though and did not tell us. Our provider cannot repair our service for several days, so since we are working from home we needed to find a friend that will allow us to work from their house. It s not a huge inconvenience, so my 1 star deduction was just based on the communication leading up to delivery and install.

★★★★★
January 22, 2022

Great! Ive had 3 Haulstr deliveries this year for a large ongoing project. I am completely satisfied. Jonathan is an excellent dumptruck driver and very pleasant to interact with. Haulstr has a good selection of products to choose from.

★★★★
January 22, 2022

My mulch delivery and installation went just fine--very straightforward and professional, with no problems. Im glad that one of my favorite animal rescues benefited from my purchase.

★★★★★
January 22, 2022

Very happy with communication, cleanliness of wood and overall experience

★★★★★
January 22, 2022

Haulstr delivered literally and figuratively. They have a good selection of mulch types and colors, allow you to donate to charitable causes, and are flexible and courteous upon delivery.

★★★
January 22, 2022

The firewood they delivered was fine, however they also dumped a bunch of debris in our driveway like soil, gravel, dirty face masks, plastic bags, and other garbage we had to clean up after stacking the firewood.

★★★★★
January 22, 2022

First time ordering firewood due to our previous supplier being sold out for the rest of the year. Love the charitable aspect as well as being able to choose which charity to support. Delivered as promised with a variety of different woods. We are all ready for the cooler weather. Thanks! Also appreciate how they want to learn about new charities to support. Will be doing business with them again.

★★★★★
January 22, 2022

Very professional and was pleasantly surprised when I was notified that the firewood was being delivered at the start of the day. The wood smells great and will be enjoyed this winter. Haulstr is outstanding.

★★★★★
January 22, 2022

Using Haulstr was incredibly easy and the team was very responsive to any questions I had (Poe was great). The driver was equally excellent (Jonathan) - he accommodated a concern I had about our driveway and gave me a heads up of when he would be dropping the firewood. Would highly recommend!

★★★★★
January 22, 2022

Working with Haulstr to help fundraise for our School PTO has been WONDERFUL!! They are great with the marketing materials and all the information is right there for you. We partnered for the Mulch delivery service and all our parents loved having the ease of getting it delivered right to their home. Our community was very excited for the firewood. These are items that almost all our parents are purchasing. Having the opportunity to support our school and a local business makes this even better! Thank you to Haulstr for giving back to the community!!

★★★★★
January 22, 2022

Easy to use. Had a large number of charities to choose from to donate. Wood delivery was not correct but the immediately fixed the issue and delivered the rest. First time I used them and was very happy.

★★★★★
January 22, 2022

Great quality in firewood, delivered when and where requested in a professional and polite manner.

★★★★★
Verified Reviewer
January 22, 2022

It is not often theses days to find a company that exceeds expectations HAULSTER is just that. Call for firewood delivery yesterday and sat it up for 10-15 Friday. 11 AM Thursday Poe call would be able to deliver today, a whole day early! Driver sent text when he was 30 minutes away. I was not home but explained where to drop delivery. Not only was wood delivered in the exact location requested. The exact amount was there. Hardwoods; oak, walnut, hickory and cherry, all cured as stated. THANK YOU GUYS.

★★★★★
January 22, 2022

They were fantastic to deal with! Very prompt answering questions and trying to assist and help out. I missed the drop off, but was told it was very quick and professional. My girl was very pleased with the quality of the wood I got her But really, great service. Great quality. Great company. Will definitely be using again.

★★★★★
January 22, 2022

Very polite and efficent!

★★★★★
January 22, 2022

great communication with text messages and emails. did exactly what they said they would. highly recommend

★★★★★
January 22, 2022

Excellent quality! AMAZING people.

★★★★★
January 22, 2022

This was my first year ordering a rick of firewood from Haulstr and it definitely wont be my last. The delivery was quick and easy. The wood was dried and works both in my wood burning fireplace and outdoor firepit. Plus I love that with my purchase, I was able to support Hamilton County Humane Society! Thanks Haulstr!

★★★★★
Verified Reviewer
January 22, 2022

Service and delivery was great. Wood is properly seasoned and burns great.

★★★★★
January 22, 2022

Haulstr did a great job communicating the delivery time. Due to a last minute event change, I was able to change my delivery date to immediately. I would highly recommend.

★★★★★
January 22, 2022

I have not had customer service this good in years. These guys do back flips to make you happy. Funny thing, I wasnt even upset. Just inquired about the age of the logs. Really, really cannot recommend them enough.

★★★★★
January 22, 2022

I wouldn t recommend firewood from haulstr. Paying a very premium price you would expect premium fire wood. This means split good,dry and ready to go. I personally received wood with 40% moisture level and at least 60% of splits are giant. Prob twice as large as desired for stove. Wood sizzles and smokes and takes very long time to dry out enough to even be able to close door on stove. Disappointing as the reason i used haulstr and paid the premium was because the wood i already had was a little to green to burn this year so i thought well ill bite the bullet and pay the premium so i can at least burn . Bad mistake. New woods 15%wetter than the rick of hickory i bought for $80. Update. Haulstr called me within 12 hours and had new truck out with new wood within 16 hours. Even helped carry and stack behind house. They even left the old wood. Im really impressed. I redact any negativity i put on them. They stand behind their product and i wouldnt be worried at all to buy more wood

★★★★★
January 22, 2022

Right on time; excellent quality firewood; and for a small extra fee the delivery person even stacked the wood in my wood racks. Very good service and product - and we liked the add-on for our local charity preferences.

★★★★★
Verified Reviewer
January 22, 2022

Delivered ahead of schedule. Nice clean wood and good communication. I will use again

★★★★★
January 22, 2022

Half of the firewood delivered is unusable because of the moisture content being too high. There was ice an a lot of prices. That s not a good sign. It won t burn! At least half of it needs to be split because it is way to large for a fireplace. It is also pretty dirty. For what they charge, this should be ready to be thrown in the fireplace and burn well! This is not the case. Very disappointed. Can t recommend this company. For firewood. The communication for delivery was great though. Frank from Haulstr contacted me today to talk about this firewood. I appreciate the company standing behind their product and quickly addressing the issues I had. Frank went above and beyond to correct these and make it right. Thank you!