931 SE 11th Ave, Cape Coral, FL 33990, United States
R and R Irrigation and Landscaping can install a sprinkler system to help make your lawn green, lush and beautiful with our landscaping designs. From the design phase to the installation of irrigation, hardscape, landscape, and LED landscape lighting. R and R Sprinkler & Landscaping has been specializing in Cape Coral and Fort Myers landscaping and lawn care for 30+ years. Call (239) 772-2607 for a free consultation. Best Irrigation Landscape Patio and Lighting company in town
Had a great experience with R & R. I didn't have to wait long to get an appointment and the tech was able to find and fix the issue right away. I thought the bill was very reasonable, too. Definitely my new "sprinkler guy."
R&R Landscaping and Irrigation, led by Mike and his skilled team, delivered an excellent service in replacing my entire irrigation system. Upon assessing my old system, we discussed the options of repairing, modifying, or replacing it, and the decision-making process was clear and professional. The entire experience was smooth, and I highly recommend this family-owned business for all your landscaping needs.
The job promised did not do the job. I had them come to give me an estimate to reach the area that wasn't getting any water and all the dry patches. They assured me what they would do would reach and fix those areas. Well it didn't. Then the owner sent one of their guys out again to put bubblers for my fruit trees as these were my main concern. Which was nice of him. But it still didn't fix the problem and I still have so many dry spots in my lawn that now, I have a new company looking at it. So it was a waste of money for me. The owner was nice to try to fix the problem that they didn't fix but the second time around was still a fail. I'm just taking it as a loss of money. But I would not recommend them.
These guys are amazing! Had an issue with my sprinkler valves, Jeff got here within 20 minutes! He fixed the two leaking valves and was out of there in about an hour. Would definitely recommend!
I hired R&R to install a new sprinkler system and replace my sod. I couldn't be happier with the work they did. I get that I am not the only customer, so being patient really paid off. Our new system is top notch and the sod looks great. Mike really took the time to make sure we got what we wanted, with a few tweaks he recommended. Great work, boys! Thank you! We really appreciate you guys and the hard work you put in !
R & R gave a quote me for work in April 2023 which I promptly accepted. Almost 4 months later, three follow-up emails and 5 telephone calls the work is not done. The response was always the same… “I am very sorry, we will be there next week.”
From the phone call to schedule an appointment, Bob, who came out to evaluate the repairs needed to an existing system to the service technicians, including Carlo, who performed the repairs, top level and professional service. Excellent communication at all points of customer service, and I would definitely recommend that anyone who may need repairs or installation of a new system schedule with R&R Sprinkler.
We were scheduled for a technician to come to our house and check out our sprinkler system. Not only did they NOT show up, but no call or text. When I called the office to see where they were, I got a vm stating that they were overwhelmed by calls and they'd get back to you in the order they received the calls in...and it may not be today. So unprofessional. We arranged our day..taking off work to make sure we could speak with them and not even a courtesy call.. VERY DISAPPOINTED.. UPDATE : as of this morning...I received an email stating that a service technician would be at my residence by 10:30. A tech showed up at 9:30. Bob was his name. He spoke in depth with my husband and he figured out exactly what the issues were with our system. Bob should be commended on what a great employee he is and for his depth of knowledge. So...thank you Bob for your service..
Wonderful company. Rescued us after Hurricane Ian.
Excellent work I higly recommend it for the time an work done thanks
Very professional and explained everything.
On January28, 2020 R & R installed a brand new irrigation system. On December 7, 2021 we had a burnt receptacle, burnt cord to the pump motor and burnt pump start relay. We were charged and paid $265.00 to correct these issues. The technician said we needed an electrician to replace the receptacle, they could not do that. When we had an electrician look at it they stated the issue was the motor is a 20 Amp motor. R&R changed to cord from that motor to 15 Amp to fit the receptacle that was existing. This was not legal and against Code; therefore the receptacle burnt up along with the cord and the relay and would continue to do so until the proper size circuit and cord was installed. I immediately called then emailed R&R (received a read receipt) explaining to them what the electrician said. I requested they put the cord back to the proper 20 Amp and refund our $265.00 and we would get an electrician to install the proper circuit. They have refused to answer my phone call and ignored my email.
after having a fence company come in and replace my existing front fence noticed the lawn got really dry. ran test and sprinklers did nt work. called R&R they returned my call same day and a couple days later a person showed up to give me an estimate to fix. he was here about 3o seconds and called me over to show me the issue. wiring had been pulled loose in the box. he fixed in a couple minutes and he tested all 3 zones. first 2 worked great 3rd started and water bubbled up for underground. broken pipe. he dug up immediately and repaired and tested again all zones fixed and working. went to pay him and said no charge he was just there to do the estimate. they are my new go to for sprinklers and landscaping
Have spent thousands of dollars to repair a system that is still not working. They are unresponsive, lack basic communication skills, incompetent and office staff is extremely rude.
I like their services alot They do their work very professionally and Also very reasonable and affordable
Took few weeks to get an appointment, but service call was great, on time and complete. Tech explained the issue, replaced part, ran system, made some recommendations and was finished in 30 minutes
For me, the best, super special treatment, they have always taken good care of me in all my problems, they have solved them for me, I truly recommend them 100% R&R
R & R Sprinkler & Landscape has completed two projects for me to date. They have been respectful, reliable, responsible, informative, personable and on time. R & R Sprinkler & Landscape is not just a team of workers but a family of workers that help beautify Cape Coral.
R&R installed our system 7 years ago and has done maintenance on it every year with no problem until this year. We had a sprinkler get damaged when I called I had to leave a message several times with no call back and than I did talk with someone they took my name and number and said they would call me. It was a week later when they called and another week till they came out. The nice tech said he saw the broken sprinkler would repair it and do a check on the rest. He came back and told me everything looked good and all the areas of the yard were being covered. I questioned him as we have several dry spots that would be dead if my husband wasnt hand watering. He said it was due to the drought to keep hand watering. My husband went around the yard that afternoon and found 5 sprinkler heads that were covered by the lawn. He dug them out and now all is good. I called to speak with a manager but had to leave a message and guess what no call back.
Excellent experience
He showed up on time, started work immediately. He didnt try to sell me anything I didnt need. He just did the job and charged me a fair price. Not sure his name but he did a great job.
No call backs No follow ups Poor installation Will never do business with R & R again
The run around...never returns phone calls, ongoing issues that never get addressed. Horrible service ! One star is too many stars !
They were very responsive! Came the next day from when I called them. Prices are fair.
We purchased 4 bamboo plants @ $90 each which grew 10 tall and about 6 months later another 5. The 2nd 5 never grew & the 1st 4 werent growing anymore. We had them come out & were to use pesticides. We firmly believe the 2nd 5 were deceased and infected the 1st 4. We contacted them several times; The message I received: What are they supposed to be doing for you? Do you need a price to replace some bamboo?, until FINALLY we received a call from the owner? supervisor?. At that point, we didnt want any parts of this company!
From reading all the reviews and speaking to the woman on the phone ill go someplace else.
Very professional. Our lawn was in terrible shape until we contacted Mike at R&R Sprinkler & Landscape. Prompt, courteous and very attentive to detail. Would highly recommend them to friends and family.
Awesome Service by Jeff! He came out walked me through everything and made sure my system was in solid working order. Definitely recommend R&R sprinklers. Fair pricing, on time, and professional.
Dealing with an Honest, True Professional is what you receive when you deal with R&R Sprinkler & Landscaping. Mike is always Fantastic, Timely and a warehouse of knowledge and recommendations. He knows the industry inside & out. I Highly recommend this company!!! Thanks Mike for all your assistance!!!
Had an issue with my sprinkler system stopping due to a contractor accidentally cutting the wire. R&R staff were very helpful, professional and prompt, lady that i spoke with was a god send, she mentioned that my builder might warranty the system because Im still within 1 year from date of purchase. Sure enough the builder did warranty it. Jason, R&R tech took care of the issue the same day. Thank you R&R for saving me money, and most of all thank you for your honesty. I hope this review brings to light how wonderful this company is and how much they care about their customers.
These guys are the best. Late Thursday afternoon I noticed that my sprinklers had been running for some time. I couldnt turn them off at the box. I called R & R late in the day and they sent someone out. I had bad solenoids but the city value couldnt be shut off. They got the city out and the valve was replaced. The rest of the system was repaired in two working days.
We had R&R Sprinkler and Landscape coordinate a re-grading of our property. After having houses built around us at a higher elevation due to more recent building codes, we were in a situation where water would drain off their properties and sit in our back yard. Mike at R&R came out right after being contacted and was very professional and informative about what the best solution would be. We decided to go with R&R out of the 3 quotes we got, not based on them being the lowest cost, but on the confidence Mike instilled in us on the project, and we did not regret it. The water no longer sits in the back yard, but it flow nicely out to the swale. We would highly recommend R&R Sprinkler and Landscape.
Amazing service as always!
I have used R&R Sprinkler and find them to be reliable, responsive and prompt in completing jobs. Thank you!
Made an appointment, never showed. Called, told I had the wrong date. Verified date, still a no show. Called got a hung up on. Negative
Best in every area.Mike is a great guy. EVERY SPOT AND PLANT ARE INCLUDED!!GREAT JOB.
After numerous phone calls, somebody FINALLY told me it would take 5-9 days to service my sprinklers. I HAD been a customer for over 15 years. Not any more!!! Sprinkler companies in SW Florida are a dime a dozen. I took my business elsewhere and was very happy with the service and price of my NEW company Bye bye R&R
I had used R & R before. I developed a problem in the system where the system continued to run even when turned off. I explained this and the woman who answered to phone told me they were 7 to 10 days out, and they would contact me. It never happened, and after two weeks I gave up and called another company, and they came the next day. Apparently my job wasnt big enough or important enough for R & R. I cant do business with people who promise things and dont follow up.
Went with someone else. Told me a time a week ago. Could not keep scheduled time. Didnt care if they lost my business. Didnt even apologize.
Professional and the very best in town! They helped me and gave solid advice about maintenance and servicing. These guys will be my go to company for any future needs. Thanks.
The Crew at R & R sprinkler always do a great job. I have used them for years and they always exceed my expectations...on complete jobs and repairs..Great job!
We recently purchased a home in Cape Coral, Fl. R&Rs sticker was there from the original install in 2002. We called with an issue and they came out on New Years Eve day and took care of he problem, along with another they pointed out during the original repair. Very courteous, professional, and quick to respond.
My wife and I built a new home on the Caloosahatchee River here in Cape Coral in May 2012 and after having 3 companies bid on the irrigation and landscaping package, R&R was selected because of their product warrantee and their promised level of stellar Customer Service. Its been 10 months since the landscaping was installed, we have fertilized as requested and there are a number of plants that have died including a tree that is the center of our landscaping infront of our garage which faces the road. R&R said they came and looked at the tree and all that was needed was for the tree to be prunned. Not true. There is a single green leaf on the tip of one limb and all other limbs are dried up and dead. I even had another landscaper come and take a look at the tree and he confirmed that it is dead and needs to be replaced. When I requested them to replace the tree and not just to trim or prune it, they stated that they were not going to replace any of the dead plantings, including the tree because of my demanding request. If I had know their bait and switch standard on warrenteeing their product, I would have never worked with them in the beginning. R&R also installed plants where 3 roof angles meet and a huge amount of water pours onto the landscaping there during the rainy season and Darrell their Supervisor said that was an oversight of theirs and their planting selections have died and needed to be replaced and those plants have died as well. R&R was not the lowest of the bids we received but they certainly bamboozled us with thier slick proposal and typical promises that were NEVER delivered to. We spent about $12,000+ with this company and for months now all invoices have been paid in full, thier business ethic comes shinning through. We even have a signed contract stating that these DEAD PLANTS WILL BE REPLACED. Stay away from them, there are other vendors that provide way better support and pricing as well. R&R Landscaping does not compliment this home.