Lush Lawn Canton in Canton

42000 Koppernick Rd Suite A2, Canton, MI 48187, United States

★★★★☆
(295 reviews)
Specialties: Lawn care service Pest control service Tree service

About

Lush Lawn began in 2004 from a garage in Grand Blanc and has since expanded to six locations across Southeast Michigan serving over 15,000 homeowners. We strive to provide our customers with the highest quality of service and results in lawn care so that you and your family may enjoy your yard. We have an experienced team of lawn, tree and pest consultants who can identify and share solutions with you. Offering services from lawn fertilzation to weed control to core aeration to overseeding to grub control, plus tree care and pest control through our sister company, Safari Tree, we can create a customized plan to give you the lawn and trees you deserve in a pest-free environment. Contact us today for a FREE estimate.

Website
lushlawn.com
Address
42000 Koppernick Rd Suite A2, Canton, MI 48187, United States
Plus Code
8GRV+FH Canton, Michigan, USA
Time Zone
America/Detroit

Business Hours

Monday
6:30 am–9:30 pm
Tuesday
6:30 am–9:30 pm
Wednesday
6:30 am–9:30 pm
Thursday
6:30 am–9:30 pm
Friday
6:30 am–9:30 pm
Saturday
8 am–5 pm
Sunday
Closed

Services

Service options
Online estimates On-site services
Accessibility
Wheelchair-accessible car park

Reviews

4.3
★★★★☆
295 reviews

Most Mentioned

fertilizer (18) aeration (17) technician (16) season (13) treatment (12) pay (10) manager (9) sales (8) grubs (6) results (5)
5 stars
207
4 stars
45
3 stars
6
2 stars
8
1 stars
29
November 26, 2024

We hired lush lawn to service our lawn 2 years ago. The first year was great. The second year they fell off, and I decided not to use their service the following season. New season comes, they’re at my home fertilizing the lawn without my consent. When I called to complain and cease service, they demanded payment. This season, Lush Lawn called to solicit my business, and shame on me for agreeing to 4 treatments. My yard started to look really bad, so I called to discuss it with Lush Lawn and after poor customer service , I cancelled services. The manager called me back to discuss, and insisted they needed to do a certain treatment to improve the lawn. The lawn continued to look poor. I got a bill for over $300. I requested a conversation to discuss the condition of my lawn and the promise of improvement. Lush Lawn then reported my account to a collections agency…for services in July or August that they refused to discuss. Meanwhile, my lawn was a wreck all summer. Avoid this company. They speak of guarantees, but all of their guarantees have different timelines. Once you’ve “waited for the treatment to work” and realize it will not, your guarantee is expired. Meanwhile, they harass for money for services no matter the condition they leave your lawn in. Be careful. 11/27/24 Update: Management responds but misleads. I cancelled my services with Lush Lawn after going through half of the season with worsening results. After a series of conversations, excuses, guarantees, and promises Lush Lawn returned to my property and treated for webworm, but when the lawn showed no improvement I was told it takes time. This is now the end of season. Why insist on continuing my service and suggest a treatment that you are fully aware wouldn’t show results this season? Lush Lawn used to communicate observations of lawn condition and provide care suggestions. Not this year, and the grass suffered. Instead of taking responsibility and providing quality customer service and standing by your work and your word, you rack up a bill for full price of a too late treatment to an already dissatisfied customer trying to cancel. I did not owe for services prior to this last ditch effort to “save my lawn”. Three months of conversation, and Lush Lawn decides to sell my account to a collections company. THAT RIGHT THERE is a bold way to say that they don’t care about quality service, just give us your hard earned money. Heavy handed sales and rude representatives. Also, know that they place everyone on automatic service renewal. Despite having told them I only wanted 4 treatments the PREVIOUS year, they popped up the following Spring, uninvited, and demanded payment for a treatment I did not request. Unfortunately, I was sold on giving them a chance to complete service. The shady way they operate should’ve sent me running.

★★★★★
September 19, 2024

Since I have been using Lush Lawns, I have been satisfied. My lawn has improved. The personnel are friendly, professional, and efficient. Any time I have concerns about my lawn, I receive a return call in a timely manner, and my concerns are addressed. Any instructions that was given, if you follow them it works. I would recommend Lush Lawns to my friends and family.

★★★★
September 19, 2024

I called lush lawn a whim. I had a very difficult time controlling the weeds in my front and back yards. I made the call. Explain the situation. They listened and they were right out here and after the first application I seen a markedly different lawn. The weeds were dying and the grass was beautifully green! I highly recommend this company. I fully intend on hiring them for next season, 2025. They are the best in my opinion.

★★★★
September 18, 2024

We had scheduled for Safari Tree/ Lush Lawn to fertilize a couple trees along our driveway. When I scheduled I asked them to let me know when they would be coming because I wanted to make sure they knew which trees to fertilize. One year they came out and only fertilized one tree and had to come back out to do the other one. So I figured if I was home there shouldn’t be a problem. Well they showed up without letting me know. Fortunately I was home that day. The technician started to fertilize but had to stop due to equipment issues. I spoke with him and he said they would have to reschedule. Not a problem I said. I called the office just to verify that and to schedule for a later date. The office staff said she would call me towards the end of September to fertilize. I asked to have it done in mid to late October. She said they don’t fertilize trees past September. In the meantime Kala the field representative showed up and wanted to know if I was happy with the service. I told her the story about the equipment issues the tech had and that the trees didn’t get fertilized. I told her I preferred to have it done in October and she said that wouldn’t be a problem. Well they ended up fertilizing the trees on Monday, September 16th. I wasn’t home which wasn’t a big deal, but I kind of wanted to be there. It just seems there is a lack of communication with staff and clients. I hope they did a complete fertilization.

★★★★
September 18, 2024

I have used Lush Lawn for several years. I'm loyal. They try hard. I am not without criticism, however. My backyard is gorgeous and pretty much weed-free. There is a section of my front yard that has suffered for a couple years. Lots of crab grass and some vine-type weeds. Having said that, I've been lazy about calling them to come look at it. I'm pretty sure they would respond quickly if I communicated better about my problem.

★★★★★
May 17, 2024

New customer April 2024. Great customer service from the office staff to the lawn techs. My lawn in April was mostly dandelions. By mid-May there were significantly less dandelions. At the end of Summer, the dandelions are virtually nonexistent. Happy Lush Lawn customer and recommend their services.

Review photo
★★★★★
June 7, 2023

I've been using Lush Lawn and Safari Tree for at least 5 years. My lawn, trees and shrubs are in great shape. The technicians are super friendly and have been able to answer all my questions.

Review photo
Review photo
Review photo
★★★★★
June 6, 2023

Lush lawn has been servicing my yard for a few years 5+ now. My lawn has came a long way from dirt and weeds to one of nicest looking lawns in the neighborhood. They are very qualified in identifying weeds and other plants that have invaded my yard. I can honestly say that whenever there has been a problem/issues, they have handled it immediately! I am very satisfied with the products they use and with the service they have provided! I have recommended them to family, friends and neighbors. Everyone that I have recommended lush lawn too, has been satisfied with the professionalism and service. Jon

Review photo
Review photo
★★★★★
January 22, 2025

I have been a Lush Lawn customer for several years and have had consistently excellent service and results each season. The customer service I have received thru these years has also been very good. All my questions have been answered and I always appreciated their attitude of customer satisfaction. Their technicians are very nice and conscientious. I appreciate all who have attended to my yard setvices. Lush Lawn has been a true blessing!

★★
October 22, 2024

Initially our grass looked great. As months passed the grass began to look very brown even though it received ample water consistently. To cure the problem we had to pay over $200 for a fungus treatment that NEVER resolved our issue and instead the brown areas spread and got worse. We expressed our dissatisfaction with spending extra money with no results. We are very unhappy with wasting money for 7 treatments plus an extra $200 for fungus and our grass looks awful. Using them for our lawn treatments was a financial loss for us, and our lawn now looks worse than when they began treatments.

★★★★★
October 22, 2024

Showed up when they said they would and emailed a clear explanation of what wok was done.

★★
October 22, 2024

The service I received this year was not great. There were times when I would not be notified that anybody was coming. On three different occasions, I received a text saying they could not service my home because I had an invisible fence that was not marked. I do not have an invisible fence, I do not have a dog, and this is the fourth year they ve serviced my house and they should have that in their files. I signed up for mole, extractions, and once again I didn t receive any notification when they were coming, but I did receive a text telling me they could not service my lawn because I did not have my electric fence marked. This was the last service they were due to perform for the year, and this happened after complaining three times about all the scheduling issues and the electric fence issue.

★★★★★
September 22, 2024

Lush Lawn has been nothing but professional in the two years Ive used them. My salesman, Jerry, is the best. Every Tech that has come out has been courteous and friendly. I recommend them highly !

★★★★★
September 22, 2024

Great Customer Service, and quality lawn looks great !

★★★★★
September 22, 2024

Helpful people. Good service. No problems with products of billing. Thank you.

★★★★
September 22, 2024

Great service and very professional. Would recommend them.

★★★★
September 22, 2024

Fertilizer and weed control applications also aeration and seeding. Done as requested during a dry spell. Did break a small branch off my evergreen bush. Hard to get an a reply as to why my lilac turned brown

★★★★★
September 22, 2024

Excellent service, good follow up

★★★★★
September 22, 2024

Lush lawn has provided excellent service

★★★★★
September 22, 2024

I have been complimented on my lush lawn by my neighbors. The service person is always nice and efficient and lets me know when he suggests additional services. I recommend Lush Lawn.

★★★★★
Verified Reviewer
September 22, 2024

Are lawn looked like it had a shimmer look after it would rain it so far so good

★★★★★
September 22, 2024

Very capable Good job Positive

★★★★★
September 22, 2024

Researched and decided to hire Lush Lawn. Worked with Jack Wilson and scheduled an appointment for core aeration.Khamran Hayes arrived today. He was professional, knowledgeable and explained the core aeration process and told us what to do after a few days and what services are available from Lush Lawn. Great representative of your company!

★★★★★
September 22, 2024

My lawn service was sold to Lush Lawn. I was upset at first because my previous service was very good. However, Lush Lawn service have proven to be even better. They let you know when they are coming before they come and the customer service is very pleasant and willing to work with you. I will definitely recommend this service to others in my area

★★★★
September 22, 2024

They communicate well about upcoming visits and they are flexible to reschedule if needed. The cost for their basic fertilizer service is competitive. I can t speak to the cost of add ons like grub control and other extras.

★★★★★
September 22, 2024

I appreciate Lush lawn business. They are always in time and the result speaks for itself

★★★★★
September 22, 2024

Lush Lawn has been taking care of my yard for several years. I have a customized balance of services. My lawn has never looked better and I have been here for 30 years.

★★★★
September 22, 2024

I have been a customer of Lush Lawn for several years now and am very satisfied. Each year my lawn has improved greatly, the type of grass that I now have is greener and healthier. Anytime Ive had a problem or question, they have responed very quickly. I would recommend them to anyone.

★★
September 22, 2024

The first year they did a great job. This year they have fallen off, quite a bit. They burned my lawn. They did respond immediately by coming out to repair those spots. The front was fine. The repairs in the back didnt take. I have been over taken by weeds. I paid for extra insect treatment and still got grubs, after they told me I had a lawn disease. These folks are nice people who try hard, I guess. I have to think long and hard about giving them another year.

★★★★
September 22, 2024

Lush lawn provided excellent service for my lawn.

★★★★
September 22, 2024

The Team has taken excellent care of our lawn. When new problems develop, they take care of them right away.

★★★★★
September 22, 2024

We have had Lush Lawn for 5 years and they have never failed us. We have the most beautiful grass on the block!!

★★★★★
September 22, 2024

Had previous company Pats Blue Grass for over 25 yrs. Got notice your company would be taking over. It was a great transition and I appreciate the communication. I will being staying a satisfied customer.

★★★★★
September 22, 2024

I enjoy the beauty of your services & the professionalism of your staff. I used you last year and will also have you next year.

★★★★★
September 22, 2024

Technicians are very friendly and show respect for our property. I highly recommend them!

★★★★
September 22, 2024

This company aerated my lawn, and overseeded it. This was the first time Ive used them. They showed up when they said they would, and the technician did a good job, although he did not get as close to the edge of the lawn as I would have liked. Otherwise, I was happy with the job.

★★★★★
September 22, 2024

Lush Lawn provides excellent customer service, as well as lawn service. They are reasonably priced and highly professional!

★★★★
September 22, 2024

Would recommend this service very much!

★★★★★
September 22, 2024

My lawn was yellow and not taking over after winter. I hire them and now I see the difference. Its green, healthy and stronger. I recommend this service to all.

★★★★
Verified Reviewer
September 22, 2024

I loved the special care applied to my front lawns. Especially company employee April who has a degree in botany.

★★★★★
September 22, 2024

We were referred to this service from our regular lawn service who could no longer fulfill fertilizing services. So far, they have been outstanding! Beyond professional.

★★★★
September 22, 2024

Your service technicians seem to do a good job with the lawn care. With all the rain we have had this year, I was hoping for better results with my yard. But, I have seen some improvement.

★★★★★
September 22, 2024

Very impressed with all aspects of their service, trees, shrubs, lawn care and communications.

August 22, 2024

Fertilizer treatment looks awfully streaky. Looked better before the treatment.

★★★★★
August 22, 2024

Ryan has a passion for what he does that makes it clear to see this is not just his job . I appreciate and trust his knowledge for what the trees and bushes in my yard are dealing with and how best to help them!

★★★★★
August 22, 2024

April did an excellent job. She applied fertilizer, treated lots of weeds and blanket covered the whole lot with weed killer. I want her back next service round. She is very friendly, knowledgeable and listens to the customer. A cut above other people who have treated our property in the past. Alex Alexandridis, 4529 Cherry Hill Dr., Orchard Lake, MI 48323

★★★★
August 22, 2024

My technician, April, is extremely knowledgeable and interested in my lawn progress. My results in 2024 have been overwhelmingly encouraging. Lush Lawn associates are a pleasure to work with.

★★★★★
August 22, 2024

Ryan G came out to my house today and did an outstanding job! I really appreciated the call before hand and after letting me know he was there and all finished up. 5 stars definitely. Wouldnt want anyone else!

★★★★★
July 22, 2024

April was very helpful and informative regarding the increased growth of broadleaf weeds and creeping Charlie. Very personable!

★★★★★
July 22, 2024

The service was great today. April was extremely courteous and efficient. She was able to answer any questions we had

★★★★★
July 22, 2024

Ryan treats me like he would want to be treated if he were the customer.

★★★★★
July 22, 2024

Our Technician, April is fantastic! I appreciate the great communication from the company. Our lawn looks fabulous

★★★★★
July 22, 2024

Ryan has sprayed my house numerous times over the past few years and I have zero complaints. He always does a thorough job and makes sure to ask if I have any questions orconcerns, 100% recommend!

★★★★★
July 22, 2024

Very professional very knowledgeable about what they re putting down and to show you what the effect should be on your lawn what highly recommend the company to do lawn service for anyone can t ask for better customer service company putting customers first Service tech April was outstanding explained everything to me told me what she was doing friendly knowledgeable, and definitely will pass this company onto the next person

★★★★★
July 22, 2024

April provided our fertilization services. She was meticulous in fertilizing our lawn, provided answers to my questions and recognize a fungus in our lawn and treated it same day.

★★★★★
Verified Reviewer
July 22, 2024

April is our very well informed technician. She is professional, knowledgeable and efficient. We highly recommend April!!

★★★★★
June 22, 2024

Ian is awesome and always does a great job treating my lawn. Thank you.

★★★★★
June 22, 2024

My lawn was looking thin and weedy prior to this and after the third application it s looking thick and healthy. The technician, Matthew Crouch has answered any questions and does a great job.

★★★★★
June 22, 2024

My techs name is April. She is very knowledgeable, courteous, and very polite! An all around great person!

★★★★★
June 22, 2024

My technician April was very knowledgable and very professional regarding my lawn problem and was able to advice me with the solution

★★★★★
June 22, 2024

Lush Lawn has done a great job. April our service technician is always helpful with consulting us on how to handle any lawn issues. Plus she is fantastic with our puppies and making sure they are inside when she comes to service the lawn.

★★★★★
May 22, 2024

As a new customer, I have been impressed with Lush Lawns efforts to keep me informed, especially advanced notice of upcoming services and payment due. I appreciate the ability to pay on line. The technician who worked on my lawn was polite, efficient and left practical tips for lawn care. So far, very good.

★★★★★
May 22, 2024

This is my first year with Lush Lawn and I am so glad I decided to start using this company for my lawn s needs! They are very approachable, professional and treat me like I am important!!

★★★★★
May 22, 2024

So far so good! Hes looks better

★★★★★
May 22, 2024

Had this Lawn service since last year and my grass feels like plush carpet

★★★★
Verified Reviewer
May 22, 2024

To early, only had one treatment and wants to experience the treatments before I rate them.

★★★★★
May 22, 2024

I let them do all my fertilizer and airate my lawn has never looked better

★★★★★
May 22, 2024

Love the results from lush lawn service

★★★★★
May 22, 2024

On time. Good job

★★★★★
May 22, 2024

Great experience so far from, first phone call to first visit, its been 9 days since my first treatment and weeds are already dying off. Highly recommend

★★★★★
May 22, 2024

My lawn looks great thanks to Lush Lawn.

★★★★★
May 22, 2024

Used TrueGeen over 20 years. Lush Lawn actually gave the best lawn Ive ever had, the first year I contracted them. I would recommend them in a heartbeat.

★★★★★
May 22, 2024

Great and exceptional outstanding service. From start to finish great communication. Knowledgeable staff which will help you out with great feedback and improvement tips. Overall excellent customer service and care! I would recommend their services to anyone to try at least once. Thank you!

★★★★★
May 22, 2024

The service was timely and great!

★★★★★
May 22, 2024

Our agent and service team care about how out property looks.

★★★★★
May 22, 2024

I have them for 2 of my houses and they are great. We the gentlemen first came out he introduced himself and asked me if I had any special requests on my property. He listened and did as I requested. They send a email and text a day or two before they come. This is great because it gives me time to cut my lawn before they come. This is so much better than the service I have had in the past years.

★★★★★
May 22, 2024

When I signed up, iwas given excellent personal setvice with all my questions answered. The gentleman that provided my services did the same. So, always courteous, friendly and ready to help.

★★★★★
May 22, 2024

My lawn never looked so good just do a better job with the weeds

★★★★★
May 22, 2024

We had Pats Blue Grass. Unfortunately, he had to sell his business and we were recommended Lush Lawn by him. Lush Lawn gave us the same deal as we had in previous years with PBG. We had our first treatment already. I m excited about our new experience with them.

★★★★★
May 22, 2024

service is great communication is excellent this is my 1st season with them but there winning in my book.

★★★★
May 22, 2024

I am a new customer this year with Lush Lawn Canton and the service and the products that they use have my Lawn looking beautiful this year. Thanks for the hard work

★★★★★
May 22, 2024

Lush Lawn is an awesome company! Their services are timely, efficient, and professional. All promised results are definitely rewarding. Our lawn looks amazing!

★★★★★
May 22, 2024

Lush Lawn is the best!

★★★★★
May 22, 2024

Excellent service from associates who know their business.

★★★★★
May 22, 2024

Our lawn was being destroyed by disease and moles. The salesperson who came out to discuss our options, told us our lawn could be fixed but it may take a couple summers. We were diligent and patient, and today we have a beautiful, thick, green lawn! My husband worked on our lawn for many years with little progress. We trusted Lush Lawn and they delivered what they promised! Would highly recommend!

★★★★★
May 22, 2024

Great Service

★★★★★
May 22, 2024

My grass was destroyed by bad lawn service and unwanted weeds, now to it looks very Lush. People are always complimenting me on how pretty it is .

★★★★★
May 22, 2024

This is our second year with Lush Lawn. They are very professional and our lawn has never looked healthier! I recommend this company if you are looking for a healthy lawn.

★★★★
May 22, 2024

Its nice having this service done....

★★★★★
May 22, 2024

I use Lush Lawn Care for my 4 acres of lawn with great results.

★★★★★
May 22, 2024

Great communication and friendly service! Our lawn is off to a great start.

★★★★★
May 22, 2024

Service is friendly and always on time. Very satisfied. Great job.

★★★★★
May 22, 2024

Lush Lawn has really blown us away. Our grass has never looked so good, and we appreciate the personalized recommendations provided by the staff. Highly recommend!

★★★★★
May 22, 2024

We are very happy with the lawn treatments we have received this far. In fact that you keep us informed every step of the way is really fantastic. My lawn is looking better than it has in years. Lloyd

★★★★★
May 22, 2024

My lawn never looked this great

★★★★★
May 22, 2024

Very good customer service. I had my first application 2 weeks ago. Grass is already thickening up. I had an issue and they were all over it. That what customer service is all about. Highly recommend them!

January 22, 2024

Used them a few years back and was unhappy with them not calling before 2nd grub treatment application (i wasn t there to unlock my gate for the backyard portion I had paid for.) They played back a recording of me authorizing it months before so I let it go (I assumed that they would call first but they did not.) As I was dissatisfied over this, I decided never to use them again. They have called me no less than 6 times in the two years (twice in 2 days) and I have repeatedly and politely asked them to remove me from their call list as I would never again use their services. they have recently started calling and I m no longer polite. I m considering legal action against them for harassment. 0/10 would never use for any reason.

January 22, 2024

Ok I subbed this company out to do a customer of mine and they claim their gps says they were there and by looking at the lawn they obviously were not or did a really bad job if they were, I called them and told them and they didn t do anything about it and sent a bill and will be going to court to fight it out there. Also I hired them to do my personal lawn which they actually killed the whole lawn, so I called them about how they killed the lawn and said they would come Look at it, weeks later Kevin came out and looked and weeks later he finally sent an email basically saying they weren t going to do anything about that either. STAY away from this company they say they do the work and do not do it or they will kill your whole lawn. Their salesman Alex was great though. He kept trying to help but couldn t because their managers are bad.

★★
Verified Reviewer
January 22, 2024

They are not worth the price!

Verified Reviewer
January 22, 2024

I have been promised three times that someone would be out to aerate my lawn. I prepaid for the service, too. No one calls when they do not show up. I tried calling today and no one answers the phone. I called yesterday and she told me he would be at my house before 5pm. No one showed up. Again. Do not recommend using this place. American Express can deal with these people now cause I cannot recommend using them.

★★★★★
January 22, 2024

Very cooperative and really care

★★★★★
January 22, 2024

Great company! Easy to work with. Will give you a free application if you need a a little extra work in a stubborn area. Would recommend to anyone!

★★★★★
January 22, 2024

We use the weed control, flower bed maintenance and tree spraying services and have for many years. Lush Lawn has always been very responsive to our needs and calls. The technicians who service our home, are always so nice and very knowledgeable. I would certainly recommend them for your home maintenance needs.

★★★★★
January 22, 2024

Always on day scheduled and contact me if there is a delay. Excellent work and lawn is the best it has looked in a long time.

★★★★★
January 22, 2024

Good service

★★★★
January 22, 2024

Second year using Lush Lawn in Canton. Service is great, signing up was informative and competitive. The applications occur as promised and spot applications as needed are available upon request.

★★★★★
January 22, 2024

My experience has been great from the start, and I have referred the company to friends and family. The young man that service my yard is very professional and was on time. Thank you Lush Lawn Service. You do great work!

★★★★★
January 22, 2024

I have been very happy with Lush Lawns services and attention to my lawn care needs

★★★★
January 22, 2024

My lawn looks much better. The brown spots are gone.

★★★★★
Verified Reviewer
January 22, 2024

I love the way this company works.

★★★★★
January 22, 2024

Lush lawn is great. I have been using them for a couple of years. My lawn is thick and green and pretty much weed free. I would highly recommend them.

★★★★★
Verified Reviewer
January 22, 2024

So our yard was so horrible. We had another service and it was a waste due to the type of grass we had. But Lush Lawn knocked it out of the park! We had two big holes that we tried so hard to fill in and get grass to grow with no luck! Until Lush Lawn got a hold of it. Today we are down to one spot but the quality and texture of our grass is so wonderful!! I would recommend Lush Lawn over any other!

★★★★★
January 22, 2024

I love Lush Lawn. They are great value and you see results in the same year. Their field reps are always timely and professional. Ive used other companies in the past who were more expensive, and whose results were wanting. I highly recommend LushLawn.

★★★★★
January 22, 2024

Good experience. Professional job always

★★★★
Verified Reviewer
January 22, 2024

Their very professional and always does a great job.

★★★★★
January 22, 2024

did a good job...easy to work with office

★★★★
January 22, 2024

Very good results. The lawn care specialist that came to my house was very professional, on time and did an exceptional job. Would highly recommend Lush Lawn.

★★★★★
January 22, 2024

Technician always alert me when they arrive and what Svc will be done & very courteous

★★★★★
January 22, 2024

Professional staff good quality service. Responsive to concerns. Would highly recommend Lush Lawn especially the mole service.

★★★★★
January 22, 2024

My lawn has never looked better. Lush Lawn takes pride in helping me keep it that way.

★★★★★
January 22, 2024

I really appreciate the friendliness of the staff. They were most helpful when I asked questions. Especially the young lady who took care of my trees!

★★★★★
January 22, 2024

Always the best prices and always on time. MY LAWN IS INDEED LUSH! Recommending to all my neighbors. They are always ready to help with any problems.

★★★★★
January 22, 2024

Last year I had all crabgrass. This year I have beautiful green grass.

★★★★
January 22, 2024

I am a returning customer. I tried another company and their services and prices could not compete. This year I expanded my services -- I now have my lawn and trees serviced. Both of which have been handled very well. My questions were addressed quickly and professionally. All of the staff from sales to on-site servicing are friendly I made the right choice!

★★★★★
January 22, 2024

I think they have saved my Plum tree! It kept its leaves this year. The plums were much bigger.

★★★★★
Verified Reviewer
January 22, 2024

My lawn looks good. Started with them last year. Appreciate that the two times I had to contact them customer service was courteous and professional.

★★★★★
January 22, 2024

Nice people, professional, thorough and care about their results! They do a great job!

★★★★★
January 22, 2024

Lush lawn has been treating my lawn this 2023 season. Good communication both at the office and the technician. Happy with my Lush Lawn.

★★★★
January 22, 2024

We have them take care of a tree that ran into some issues a couple of years ago. Their treatments are expensive, but the results have been really good. We will continue to use them.

★★★★
January 22, 2024

Great customer service. Everything explained thoroughly. Excellent follow up. Grass is lush and green. We get so many compliments on how green our grass is.

★★★★★
January 22, 2024

Lush Lawn have turned a couple of our trees around! The weeping crabs and Oak are fungus free. I am very happy with the services provided.

★★★
January 22, 2024

Up until recently we haven t had any major issues. This month they hit our mailbox while aerating. They didn t even leave us a note letting us know. Came home to a leaning mailbox. When inspecting we discovered the mailbox pole was broke all the way thru. We contacted Lush Lawn right away. The person who called is back didn t seem to believe us but said he would send someone out the next day. We have ring video of what happened. The person that was out the next day said they were busy and couldn t get to it til the following week. So I can t get my mail?? We told him to just go get the pole and we would install it! Mailbox was hit this past Wednesday and I m still waiting for a pole(it currently Saturday). Huge inconvenience. Not real happy with this incident.

★★★★
Verified Reviewer
January 22, 2024

My grass turned out great this year.

★★★★★
January 22, 2024

Excellent service. Our lawn has never been this healthy or looked this good!

★★★★★
Verified Reviewer
January 22, 2024

Ive tried only a few different lawn companies, but Lush Lawn is the BEST by far. I can actually see the difference in my lawn this year. I will definitely go with Lush Lawn again.

★★★★
January 22, 2024

I actually thought i would have a rep. Come out and evaluate my needs. Never seen or talked too any one after i signed on. Yard still looked ok, probably the same as the last several lawn fertilizer companys nothing special.

January 22, 2024

You didnt show up on the date promised in your email or the day after. I didnt get any information as to why or when you would show up. When I called, your rep said I would be rescheduled instead of being first to be serviced since it is now 4 days after promised date. Aeration not yet performed, so I cant answer the last question of the survey.

★★★★★
Verified Reviewer
January 22, 2024

Great to have a lawn service that has performed so well this year. Thank you

★★★
January 22, 2024

Difficult to get advice regarding leaf curl infection on pear tree that can spread to magnolia.

★★★★
January 22, 2024

They are very complete in the knowledge of my lawn and what is needed, this has help me to learn about my lawn. I am excited to see the end results of the progress of my lawn. I have used a previous customer and I didnt see results for the money that I paid.

★★★★★
January 22, 2024

This service has been great. I had used a different lawn service in the past and they were not as good and more expensive. Our lawn looks better than ever this year.

★★★★★
January 22, 2024

great communication before and after each service, equally great results - best my lawn has looked in years

★★★★★
January 22, 2024

Lush Lawn has always provided excellent service! I enjoy doing business with them. they are always professional and on time!

★★★★★
January 22, 2024

Lush Lawn has my lawn lush and green. It s looking great. They are responsive to my questions and take time and patience to explain the process and procedures utilized on my lawn. I am satisfied with their service!

★★★★★
January 22, 2024

professional, on time, helpful, and it works...my lawn is beautiful!!!

★★★★★
January 22, 2024

Lush Lawn saved my trees. Thank you!

★★★★★
January 22, 2024

Exceptionally efficient professional and timely service. They are responsive to customer needs. Our lawn is the best looking on our block and we continually receive complements about how nice our lawn looks.

★★★★★
January 22, 2024

Our lawn has never looked better in the last 15 years

★★★★
January 22, 2024

Lush Lawn was receptive when I had concerns about the color of my lawn and suggested a different more expensive natural treatment formula and worked with me to keep the price the same.

January 22, 2024

Showed up at my house four times to perform aeration. Each time they did not have the right size aerator. On the third time they showed up they opened my gate and left it open. Subsequently my dog got out of the backyard. I will not be attempting to hire this company again.

January 22, 2024

I contacted Aaron and set to have them aerate my lawn. He set the appointment and put notes in the system because I have dogs that need to be put up for my service then the day of service they never showed up ,claimed a tech came out and my gate was locked which I told them it would be they needed to call on their way no one ever knocked on my door or called me . (which no one EVER came out ) after I stayed home all day .Amanda text me at 8 am the next day and claimed they put me at the top of the list for the day half hour later she text me and told me that it would not be today that it would be within the next couple of days before someone can get out to my residence. this is very unprofessional and I asked them to remove me from their computer.

★★
January 22, 2024

We had the service for about 5 years. Ended the service 3 or 4 years ago. While having the service the technician many times would show up during the week and had to be told not to spray because we had a child care in our home. Weekends only. LL did over seeding, like so many of us that have flowers or gardens around our house the tech would over seed the flowers/ gardens. After canceling the service we have notified the wildlife has returned to our yard. The sales team and manager does not understand DO NOT CALL!!! Many times we have told them DO NOT CALL , they continue. I called them and told them DO NOT CALL. The sales manager called me back. What is it that a sales manager does not understand. DO NOT CALL!!!

January 22, 2023

This company is terrible. They applied the wrong chemical to my lawn all year, even after repeated requests for service calls and to rectify the issue. Once they admitted they had been using wrong chemical they still would not come back with the correct treatment unless I paid double. Do not use this company!

★★★★★
January 22, 2023

Great work and very professional techs.

January 22, 2023

DO NOT hire this company for your lawn care needs. They came to my house and proceeded to aerate my lawn WITHOUT my permission. I did not purchase this service after I received a cold call from them, but they arrived at my house regardless. I was not home at the time to tell them I did not agree to this service. They inevitably punctured my sprinkler line and refused to fix it. Poor customer service and poor management.

★★★★★
January 22, 2023

Lush Lawn techs are proficient and professional. Two monthly treatments and I can already see the difference! :-) Im having them come back next month to treat the grub worms (bald spots) in my lawn.

★★★★★
January 22, 2023

I do glad to back for your service.

★★★★★
January 22, 2023

Excellent prices and good service.

★★★★★
Verified Reviewer
January 22, 2023

YARD LOOKS VERY NICE & GREEN THICK & NO WEEDS YES

★★★★★
January 22, 2023

Very pleased with the service received

★★★★★
January 22, 2023

Lush Lawn started servicing my lawn this year. The lawn was in ruff shape for weeds and creeping vines. After the first two treatments the lawn is looking much better and healthy.

★★★★★
January 22, 2023

Service when they say. Thorough job

★★★★★
January 22, 2023

Setting up service was nice and easy. I don t have much experience taking care of lawns and I really appreciated the time they took to set up a reasonable service schedule, as well as explaining the services they were providing. Thank you!

★★★★★
January 22, 2023

This will be my third year with lush lawn. I love the thickness of my grass, the color is beautiful and best of all no weeds. A lot of my neighbors are now using lush lawn, everyone using lush lawn their lawns are beautiful

★★★★★
January 22, 2023

Jay from the sales staff was to call me September 12th-15th to set up a face to face in home meeting to go over some of his suggestions and concerns of mine. Today is the 18th and l am still waiting for the call. I am out of town until September 24th, better yet l ll call him. You folks have been very responsive til now.

★★★★★
January 22, 2023

This will be my second year using this service for grass and tree/ bush fertilizer, weed control. My yard looked so nice. Lush lawn arrives in a timely manner and goes over the lawn throughout. Great job. Reasonable price.

★★★★★
January 22, 2023

Service has been excellent and professional. We have had Lush Lawn service for a few years. Sales team has been responsive and good for prepayments. While a service technician was visiting for a tree service, he made note of grubs and had service sent to address the issue.

★★★★★
January 22, 2023

My lawn has really improved in the last few years Ive been using Lush Lawn

★★★★★
January 22, 2023

I used - and liked - another service for a few years, but the office operations always seemed clueless & invoices were a mystery. With LushLawn, our yard has never looked better, services are applied when scheduled on the times promised. We re so pleased, we subscribed to their Defender program.

★★★★★
Verified Reviewer
January 22, 2023

So far, so good. Trying Lush Lawn this year after using Tru-Green last year. The lawn looks good at this point, but the real test will be later when the nutsedge and a few other later summer weeds tend to show up. The work so far has been on time with at least a days notice when theyre coming out. Liked the fact that they had one extra application of fertilizer and weed control during the season.

★★★★
January 22, 2023

After 2 applications my lawn Ive lawn bloomed with weed flowers flowers I called and they had someone out the very next day.. My lawn is beautiful Thank you for your quick response.

★★
January 22, 2023

What service they provided was fine, but I called twice to have someone come out and look at lawn and twice the manager said hed be out and never showed. Apparently the manager only cares about services paid for.

★★★★★
January 22, 2023

My grass looks green and no bare spots they noticed I have some moth worms and I m having my lawn treated now

★★★★★
January 22, 2023

I used TrueGreen before . since I used Lush in2022 I did not see weeds ,the Grass is always Green .always the used a reminder to tell you what to do. since I used them I didnt encountered any problems I sign with them for the next service 2023 and beyond Services

★★★★★
January 22, 2023

I would recommend Lush Lawn to anyone who wants there lawn to look spectacular. They let you know when they will service your lawn. They even give you a summary on the service they provided. I say try them.

January 22, 2023

I tried Lush Lawn for 2022, however, my lawn was one of the worst lawns on the block for the entire spring and summer. It was absolutely embarrassing to see a lawn full of crab grass, at times dandelions and other weeds, while yet having and paying for a weed control service. Im not one who normally leaves negative online comments as Im an optimistic, easy going person, but honestly I feel that I received such a poor product/service that it warrants this review. I was very dissatisfied with this service and cannot in good conscience recommend it to anyone.

★★★★★
January 22, 2023

Lush Lawn is reliable, and will follow-up with any concerns you might have. Excellent Service and a Professional, Knowledgeable Team that knows about the Lawn Care Beautification Process.

★★★★★
January 22, 2023

This is our first year with this company and happy so far! The tech that services our property is awesome! Ian is a very friendly and professional person and is always knowledgeable when asking questions with our applications. He is always on time and does a great job!

January 22, 2023

I used this service for the 1st time this year and it did not meet my expectations at all. I have had others in the last that were pretty pricey so I went with the less expensive choice and boy oh boy did I get exactly what I paid for. My lawn looked worst than it ever has since I had the lawn laid. I will never use them again. Weeds weeds weeds. My lawn was never weed free the entire season. I took these pictures today with the intention of sending them to the company as I noticed this today walking from the mailbox. But then I saw a survey in my E mail so here ya go. Very sad.

★★★★★
January 22, 2023

Lush lawn was timely and effective

★★★★★
January 22, 2023

We have used Lush Lawn for four years. They have been very responsive to our needs and the lawn looks fabulous.

★★★★★
January 22, 2023

I have been using Lush Lawn for the past 16+years. During that time I am very happy with the products they use, the results of the service, and the Professionalism of their Staff! I will continue to use Lush Lawn for years to come. Timothy Summers

★★★★★
January 22, 2023

they communicate well and report back what they did and what they found.

★★★★
January 22, 2023

I appreciate the time the technicians spent with me, going over what I needed/wanted done.

★★★★★
January 22, 2023

Lush Lawns Mulching was the best looking job I have ever had. Thick application and beautiful color. Positive

★★★★
January 22, 2023

They were there when they said they would. Two weeds not taken care of were nut grass and violets.

★★★★★
January 22, 2023

Lush Lawn is professional, responsive to questions, and a good value. Thank you Lush Lawn!

January 22, 2023

This was my first experience with this company. This is also the first time I ve ever had such heavy weeds in my lawn. I made the mistake of paying for the full season up front for a minor discount. I also made an early mistake of service referrals. Myself and my two referrals were very disappointed with this company. I m so sorry that their mailer was dropped in my mailbox. The product used on my lawn and others may as well have been gasoline! I feel that our many calls to complain about the lawns with photos sent were a waste of time. My referral fees for next season can be donated for a better product!

★★★★★
Verified Reviewer
January 22, 2023

Best care ever thank you

★★
Verified Reviewer
January 22, 2023

I have more weeds now than when I was taking care of my lawn.

★★★★★
January 22, 2023

I only needed weed control and was able to prepay for the whole season of weed control only at a reasonable rate. All the other companies wanted to sell me season packages with other services I did not need at a much higher price. They also provide hard copy and email receipts for services rendered which helps with my record keeping.

★★★★★
January 22, 2022

Im very pleased with the service Ive experienced thus far. Thank you for your great service.

★★★★★
January 22, 2022

I have always had excellent care and the workmen are so professional and courteous I wouldn t think of going any other place. Thank you Lush Lawn and my Lawn has never looked better

★★★★★
January 22, 2022

Less weeds than we had last year and Lawn is getting thicker. So far, we are pleased.

★★★★★
January 22, 2022

Lush Lawn is great. I always get emailed letting me know about an upcoming application, and the results and recommendations of the visit.

★★★★
January 22, 2022

The service was great they answered all questions with no problems. After they treated my grass I still had weeds in the yard they came back to treat the weeds again with no problems. GREAT CUSTOMER SERVICE!!!!!

★★★★★
January 22, 2022

Saw a difference in the weeds and overall color of my lawn after just two applications. Love it

★★★★★
January 22, 2022

Lush lawn brought our lawn back to life. We had brown patches everywhere before we hired them. Now we have others asking who we use. Very happy with the service.

★★★★★
Verified Reviewer
January 22, 2022

Customer service is excellent. Willingness to assist and provide a solution. Personnel for yard services are friendly and courteous. They also recommend services to get desired results.

★★★
January 22, 2022

Still waiting for my second treatment... late at this point..

★★★★★
January 22, 2022

They really helped with my compacted soil with aeration last fall and this spring. The seed they use is excellent!!

★★★★★
January 22, 2022

My lawn looks amazing, ours is the best in the neighborhood. I highly recommend Lush Lawn

★★★★★
January 22, 2022

Great professional service and my lawn looks lovely

★★★★★
January 22, 2022

It was quick and easy to sign up. I initially signed up for another national lawn care service for weed control and had a bad experience with them keeping their scheduled appointments. I contacted lush lawn the registration was easy and great customer service. They keep their appointment and I have started to notice positive improvements in my lawn in the last month.

★★★★★
January 22, 2022

I am a new customer and pleased with the service provided to my lawn

★★★★★
January 22, 2022

Lush Lawn contacted my husband and me towards the end of 2020 and offered me the services I had last year for a bit less than the previous company I was with . I took them up on their offer and so far this season I have been very pleased.

★★★★★
January 22, 2022

Since using Lush Lawn the fertilizer and treatment has our grass looking so much healthier. Very pleased with their service and I recommend this company.

★★★★★
Verified Reviewer
January 22, 2022

Very good product, 3 years of true green lawn looked mediocre at best. After 1st season with lush lawn yard never looked better! Fuller and greener then ever! Fair price in comparison to costs of Scotts products when you chose to do it yourself.

★★★★★
January 22, 2022

Prompt service and follow up.

★★★★★
January 22, 2022

My lawn is looking thicker and greener. Weeds are all gone.

★★★★★
January 22, 2022

Doing a great job, thank you

★★★★★
January 22, 2022

I had a serious problem with weeds. Lush L awns quickly and effectively resolved the issue. This is my first experience with the company d I rate them great.

★★★★★
January 22, 2022

Our lawn is looking beautiful and weed free.

★★★★★
January 22, 2022

Great service. The lawn techs are very professional and show a great interest in making sure any lawn problems are addressed.

★★★★★
January 22, 2022

When we bought our home, our lawn was completely overgrown with dandelions and weeds. In the 2 years since we started using Lush Lawn, our yard has completely transformed. We no longer have dandelion/weed issues and our grass is much fuller and greener. In addition, the staff at Lush Lawn is a pleasure to work with and the customer service is excellent. I would highly recommend Lush Lawn to others!

★★★★★
January 22, 2022

Lawn Aeration, and next service will be weed control & fertilizer

★★★★★
Verified Reviewer
January 22, 2022

Lush Lawn does a great job managing our mole and mosquito problem.

★★★★★
January 22, 2022

Did an awesome job.

★★★★
January 22, 2022

I have used other companies to fertilize my lawn, but I have to admit, the product that is used by lush lawn, is superior.

★★★
January 22, 2022

I ve used different companies for weed control in the past. This season I tried Lush Lawn, and by far the worst season I had with weeds , not sure about there products. Will likely not renew the service for next season

★★★★★
January 22, 2022

I had grubs really bad and patches of grass were missing. I called Lush Lawn and my grass is alive again. They have stayed in touch with me. If fungus is growing they have called immediately to address it. Im very happy with the service.

★★★★★
January 22, 2022

I like that they use a slow release grandular product and not the liquid spray. My lawn has looked great and no weeds. Very reliable service with reminders before they arrive.

★★★★
January 22, 2022

Professional service who responds to questions and concerns in a timely manner.

★★★
January 22, 2022

Used Lush lawn for a out 5 years. They do a fair job bet not outstanding. I have lots of ground Ivy they say they can control but havent done so yet. They come back when I. Call but I am not satisfied with this issue. If they could handle this I would give a better rateing

January 22, 2022

Do yourself a favor and don t use them. I paid them all summer and my lawn has never looked so bad! Weeds everywhere! I ve been in my home 30 years and it has never looked this bad with so many weeds. Grubs also. I am on a quarter acre. Their employee came out and did 2 swipes around my yard in the rain. They tried to bill me over 130.00 for that application. I was home watching the whole thing. I sent pictures of the weeds and bare spots in my yard, so they forgave the bill. I sent pictures to them in July. They sent someone out but nothing was done. I have spent hundreds on my own, in addition to paying them all summer. I want a refund for the whole summer! My yard is trashed!!

★★★★★
Verified Reviewer
January 22, 2022

My lawn looks amazing, thanks!!!

January 22, 2022

I called in September 2021 and was supposed to get aeration and overseed service for my front and back yard. I was told that I was going to receive a call back to schedule a date an time for the service. I received an invoice via email the same day, but never did I receive a call to schedule the appointment. Two weeks went by with no call so I called to follow up. I was to be patient, that they were having problems with being understaffed, and was promised another call. Another week went by with no call. So I called again and was promised yet another call. No call. It is now November 2021 and I called to have my invoice canceled. I missed the time frame for the aeration and overseed and now have to wait a year to start the process of fixing my lawn. I couldve went thru another company and had it done on time. I was holding on because the price was reasonable. Lesson learned. Very unprofessional. I will never recommend this company. I dont want this to happen to anyone else. I hope my review helps prevent that.

January 22, 2021

I would not recommend this company to do anyones lawn. They did my neighbors lawn across the street numerous times ,instead of mine .My address is clearly displayed on the curb in front of my house .and did this at least 5 times in the period I was with them.and then refused to refund my money. Go with another company.

★★★★★
January 22, 2021

Lush lawn has done an exceptional job with treating our grass. It has never looked better. The cost is not really too much more than buying the chemicals and applying them myself.

January 22, 2021

The service was terrible. They burned and killed my grass with to much chemical. Spent all summer trying to get them to make me whole. My gathering was cancelled because my grass looked like hay. My water bill went up from watering a small front yard. I got more weeds and hay for grass. Management is not concern about the problem only excuses it was not their fault. Not concern there is a video of the before and after effects. It still the customers fault. They threw down some grass seeds on top of hay now summer season is over. They took all my advance payments. If I wanted to kill my grass, I didnt need to pay for them to kill it. I could have done it myself.

★★★★
January 22, 2021

This is my first year with Lush Lawn and, so far, they have been applying weed control, sod web worm control and fertilizer. My lawn is darker green and has far less weeds them many of my neighbors. The real test will come next spring after they have aerated and over seeded the lawn this fall. I am looking forward to seeing the brown patches disappear!

January 22, 2021

We have used Lush Lawn for two years and our yard looks good except for the large areas where they spilled fertilizer and have burned out the grass. Customer service has been lousy responding to our complaints with promises of calls and visits which never happen. They tried a simple over seeding but that was not enough to counteract the amount of fertilizer. I will be switching to a new service for next year.

★★★★★
January 22, 2021

The team was great to work with. Every service person that came to my home was very nice, respectful and answered all my questions. I will be using Lush Lawn next season, you will see results.

★★★★★
January 22, 2021

they do what I ask them to do . no issues . no problems.

★★★★★
January 22, 2021

Switch from Tru-Green to Lawn Lush in spring of 2020, WOW, what a difference!!! My grass is the best it s ever been! Very Green and full. Lush Lawns formulas are specifically designed for Michigan/Mid-West weather, which obviously shows! Customer service is outstanding! Highly recommended for anyone in Michigan or Mid-West states! Thanks Lush Lawn!!!

★★★★
January 22, 2021

I now have one of the best lawns in the subdivision.

January 22, 2021

They did not treat the crabgrass I specifically asked the guy to do. They are impossible to reach by phone. I finally cancelled the service via a letter and they continued to come and service my lawn. I spoke to different people and they clearly didnt speak each other. I refused to pay and they called me persistently for the amount they felt they were owed. Horrible business communication. Do not use this company.

January 22, 2020

awful. awful. awful. I was wanting to fix up my lawn and get ready to put in a garden and asked for no weedkiller, just fertilizer and grass seeds. They did end up putting weed killer on my lawn and at that point I had found a cheaper way to make my grass look nice and grow. I discontinued service and THEY NEVER STOP CALLING. They keep wanting me to come back and I have requested numerous times to please stop calling me and they cant seem to respect that. I had to block the number after asking them to stop AT LEAST a dozen times. Not a good way to treat customers that you are trying to win back..

January 22, 2020

Do not use this company . They destroyed parts of my lawn with their lawn machines. I called to complain. They came out threw some seed on the bare areas and left. They did not call and let me know they were coming by . Never bothered to knock on my door and go over the damaged areas of the grass with me that needed repaired. Very unsatisfied.

Verified Reviewer
January 22, 2020

The office staff is very polite but there are problems somewhere in the company. I am trying to oversees my lawn but to do that I need to have enough time for the seeds to grow prior to blowing out my sprinklers. I prepaid for lunch lawn to aerate to help me with overseeing. I called them a month ago and asked if they could put a rush order so I could start my process. The response was absolutely and well be out within 5 business days. 14 days later I called and asked if they could come out as they havent yet. The response, Im sorry we havent made it, yes within 3-5 business days. Several days later I called and asked to speak to management as this was my 3rd attempt at getting someone out. They sent an email for me. I called a week later since nothing was even scheduled and another email was sent. I also requested a call back. Day 31... Nothing yet... So now my story becomes permanent on Yelp, google, Facebook, yellow pages. And Im going to dispute the charge with the credit card as this could very easily be a deceptive and fraudulent business practice. I strongly dont recommend this company. They advertise decent prices but dont deliver on any front except being polite every time I spoke on the phone. I will give them credit for that.

January 22, 2020

This company is just horrible. They make promises that they don t intend on keeping. They ll charge you for services and never show up. Not to mention it auto renews every year. If you cancel services, they call you NONSTOP to try to get you back. They tear up the lawn by using their heavy machines after it rains. I told the guy that they should probably not work in such heavy rain, considering it tears up peoples lawns with the tires. He told me that he agrees, but the CEO and owner are only out for a profit and makes them do stuff in the rain that isn t even supposed to be done in the rain. He told me since I said something, he would come back and service my lawn at a later date when it wasn t raining. Their service guys are friendly and proficient, but from the sounds of it, the management or CEO or whoever is in charge, needs to back off these guys a little bit and let them do things correctly instead of being so worried about taking peoples money for services that everyone knows isn t going to work. I have noticed that there seems to be a different person every time, probably a high turnover rate. I had one guy last year (after specifically requesting not to have another guy that completely burned my lawn, and was told it was put in my notes that I wanted this new guy only) that always did an excellent job, but when I requested for him again this year, I was told that he was working in their safari tree department now and doesn t do lawns. Bummer. Ever since I haven t had that one guy, it s been inconsistent and they barely show up. I won t be renewing for next year, that s forsure.

Verified Reviewer
January 22, 2020

Called to get lawn aerated, was told it would be done in 7-10 days. I called after 2 weeks to see what is going on. I was put on an emergency list with a wait time of 3-5 business days. Called a week later when nothing had happened and was promised they would be out that day or next. Called toward the end of promised day to say I did not want service. They were very sorry and wanted one more chance. I foolishly accepted with the ultimatum that they be at my house by 9:30 am Monday (I called on Friday). I called them at 9:40 to cancel services. Their word means nothing, promises are worth even less. I was never contacted when services were not going to happen on promised days, often only got though to voice mail. 2 weeks after the cancellation, i received a letter stating I was auto renewed for services for next year. I have not had ANY services this year, did not ask to be in an auto renewal program, and had cancelled services. Do not use this company, they are shady and do not do any work. Thankfully I did not prepay, I will not be paying for the auto renewal services. I would give zero stars if I could.

January 22, 2020

Waiting for 6-8 weeks for our aeration and overseeding. Many commitments to complete the work tomorrow but they dont show. Now, the lawn is covered in snow, temp is below freezing.... they are still committing, not showing up and still apologizing. Ive probably called 10 times. FYI, if you want them to answer the phone, select sales and not customer service.

January 22, 2020

Lush Lawns has horrible customer service. They came and aerated our lawn without our consent and are now hounding us with bills. Have been trying to speak with a manager for two months but they are never available when we call and have never returned our messages.

★★★★★
January 22, 2019

Ive had bad experiences in the past with lawn care companies because they seem to treat you like a number, but Lush Lawn has been a completely different experience. I always have a dedicated lawn consultant when I call in and theyre always prompt in answering my questions. The lawn doesnt look half bad either! Looking forward to spring!

★★★★★
January 22, 2019

I had an amazing experience with Lush Lawn of Plymouth. I received the best treatment for my lawn. No other company was able to accommodate my needs.

★★★★★
Verified Reviewer
January 22, 2019

After years of neglect between the prior homeowners, and embarrassingly, us, we gave Lush Lawn a call in the spring of 2018 to get our lawn in shape. I knew they were a great company from the first phone call; the gentleman was professional, explained my options, and wasnt pushy about services I may or may not need. They began service last spring and finished recently in the fall. I cannot believe the difference in my lawn since starting service with them, I literally have a lush lawn!!! I always receive a phone call the day before since I have dogs, and the guys are always sure to lock my gate and keep the bricks surrounding it intact (I have 3 chihuahuas, one of which is an escape artist). I believe the cost is fair for the services we receive and the results we see, and bill payment is easy online. Now, not everything can be perfect. We had a new fence installed in early spring and one of Lush Lawns equipment snagged it, causing it to twist and pull away from the gate. I was put in touch with the service manager at the time, who came to view the damage and made plans to fix it. Weeks went by with promises of returning to correct it never happening. I contacted Lush Lawn again and was connected with their new service manager, Christian, who quickly came over to assess and fixed the fence within 1.5 weeks. He was extremely apologetic and embarrassed about my experience with the prior service manager, and assured me such a situation will never happen again :)