12201 River Ridge Blvd, Burnsville, MN 55337, United States
We are a locally owned full service lawn company founded in 1988, serving customers most of the Twin Cities metro. Choose Green Horizons for all of your outdoor maintenance needs.
Green Horizons does a great job. Hired them to clean my gutters and they were out the next day and did a Fantastic job. Highly recommended.
Green Horizons arrived on time. They blew the leaves off our yard which is about an acre. The leaves were blown into the street and made a pile about the size of semi truck. The next day a truck with a vacuum came and removed all the leaves. The yard looks better than I could have imagined and I was am very pleased with the result. I would recommend their services to anyone.
My husband had major surgery recently so we contracted Green Horizons to do fall leaf cleanup. I wasn't quite sure what to expect, but WOW they surpassed EVERY expectation I had! It was a 2 visit cleanup, which didn't seem like enough to me, but each time there was not one leaf left in the yard, or the tree pods, or the areas in front of the garage, or porch, or deck etc. And then the gigantic leaf sucking machine came and was just as amazing at picking up every single leaf! After the experience this year I'm pretty sure we may never do fall leaf cleanup again! AND they suck them all up with no bags or other extras needed.
We’ve used Green Horizons Lawn Care for a few years now. They are always very professional and courteous while doing a great job. Today we had our second gutter cleaning which was fantastic. It’s great to go into winter knowing the house and lawn are well tended.
I got busy and forgot to schedule my fall gutter cleaning! The good news is that I appreciated the multiple email reminders that Green Horizons sent to sign up and it was easy to schedule this online through the Client portal. The two-man team came out about a week later, albeit just as it was getting dark. They work with one person on the roof and one on the ground. Just a warning - which is probably typical for today - but they do NOT do hand removal of any debris nor haul away leaves. Everything is blown out of the gutters using really LOUD hand held blowers and then left on the premises. If it has recently rained, if there are a lot of leaves, the debris will be the consistency of mud. Luckily for us, it had been dry the previous week and everything came falling down below onto the bushes, driveway, vehicles, decks and patio furniture. I requested that the guys be sure to clean up everything and not leave the debris lying everywhere. They did a very good job of making sure everything was cleared. Suggestions for the future - PLEASE notify customers when guys are on the way. PLEASE ask guys to ring the doorbell once they have arrived, to ask if there are any special considerations - ie. dogs, vehicles, stuff in the way that the customer would like to protect. PLEASE consider using low decibel blowers. I know that cities are considering adding noise ordinances due to excessive noise of lawn companies blowers, trucks, sprinkler blow out and leaf vacuum machines. If there is an option to go with a company that advertises and uses LOW DECIBEL equipment, I would flock to them in a heartbeat, to protect the environment and the sanity of my neighbors. Thank you for asking me to provide my review! Point Drive, Edina.
Service and customer services has declined in recent years. This company used to provide outstanding service in a timely fashion and their communication was excellent. More recently I have found the communication to be non-existent and the service less timely and not as good. Not sure if there has been a change in management but the services have definitely declined.
We had experienced so many poor lawn service companies until we finally found Green Horizons. They do an outstanding job! Outstanding! Our lawn has so many perennial beds and they were so careful when cleaning them out. Plus their technicians are so nice! Thank you for your great service!
Green Horizon has been my lawn service for years. Great care especially in Fall cleanup. But I changed from their snow removal last year. The new policy of an added cost for shoveling and not doing it when they are there for the driveway but instead coming back to do it later, except several times they did not return.
Reliable, dependable and they take pride in my yard. Winter or summer, they provide year round landscape management. Loyal customer since 2010.
customer for over a decade. always excellent service and fair prices.
This is my third year with them. I am extremely happy with their work!! You will not be disappointed. They were VERY thorough. All the leaves are gone. Yard looks great. They do a great job!!!!
We use Green Horizons for Fall leaf clean up (we have a lot of large old oak trees that drop a lot of leaves!). They are fast and thorough. I highly recommend them for this kind of big leaf job.
We hired Green Horizon for the two-visit fall clean-up. They did a great job!
Excellent lawn care and snow removal, as well as gutter cleaning, spring and fall clean up, at reasonable price. The folks in the business office are always friendly and helpful.
Thank you for clearing the driveway. The side walk is still blocked with snow
Disappointed in snow removal today. My driveway still has quite a lot of snow on it.
Fast, blew the leaves out of our gutters quickly. Would recommend!
Always covers our full yard and when asked to do a little more never hesitate
Green Horizons removed two stubborn shrub stumps most recently. They are always prompt and professional, and do a great job. We use them for our fall cleanup as well, and lawn mowing during years where we can t get to it. So nice to have a go-to company for all our needs. They just did our 1st fall cleanup, and we have a lot of leaves ! I just have to tell them once how I d like something done, and it s done! Such a pleasure! They are so thorough and great guys.
Have been very satisfied with Green Horizons.
Excellent service (as usual). Thank-you. PMO
Great service!
Work done on the lawn and picking up the leaves was great. Lawn looked good however, what they did to my down spouts was another story. Glad I followed up their work with a walk around the yard. Several were ripped loose, and one was more severely damaged which took some time to repair.
Very pleased with two young men here. They seemed to really care about the job and quick to give a wave,,,
Quick and thorough, on short notice. Good job, and thank you!
I am beyond frustrated
Absolutely great service from Green Horizons Lawn Care. The crew of two did a great job with weeding out all my flower beds, as well as stray weeds in my hosta garden. Highly recommend!
This was my first year with Green Horizons and I found the service exceptional. I was particularly pleased with their promptness and the fall clean up was outstanding.
Great team of 2 to clear all my leaves as well as my bushes and beds. Very efficient!
We are so pleased with Green Horizons Lawn Care. We have tried other services, with both big names and small independents, and have been disappointed. This is our 2nd season with Green Horizons and we are very satisfied.
These folks take care of my lawn issues very well. If I have an issue on between applications, they take care of it so im happy.
Very Good service and professionalism for the price. I plan to use them in the future. Recommend them greatly.
These guys are great! Always show up when they re supposed to and do a thorough job!
Green Horizons performed cleaning up of perennial beds for us. They were efficient thorough and easy to schedule.
They have been wonderful. Text me when coming and remember to close the gate! They even did my brothers yard with difficult hill. Highly recommend.
Very pleased. Not only was the blowout of the system done but the service tech also changed out the batteries in my rain sensor. Very much appreciated by someone who isnt supposed to climb ladders anymore.
Excellent, reliable, and professional service. Crews are well trained and meticulously execute their work. They handle the details and consistently perform beyond expectations. I am, and continue to be completely satisfied.
I never leave reviews, but I m so thankful for their service that I need to show my appreciation somehow. As a person with a disability, I really struggle with yard work. Green Horizons does what I cannot, and I appreciate that they ve addressed my concerns when needed.
Have used their services off and on for 4+ years. Lawn looks great, services is consistent and reliable and they are quick to resolve any issues.
The mower did a great and timely job.
We are very pleased with Green Horizons Lawn Care crew. We have them mow each week, and trim. They applied grub control and have fertilizer. The edging of the property looks amazing. I appreciate Josh in customer service, he answered our questions and made sure we were getting the best lawn care.
snowshoveling and snow blower.....did a fine job...driveway, 2 porches, to mailbox and oil input...thank you
Excellent lawn service. 5 stars. Professional. Dependable. Go above and beyond. Highly recommend.
Very pleased with the Service called in the morning to set up an appointment to get my yard aerated and over seeded and top dressed. they showed up late afternoon two gentlemen worked on the lawn for over two hours and ddi a fabulous job. I am very pleased with the results and would highly recommend Green horizon.
All is well and the grass is green. Rudolf Mueller
great work. good people. thanks fpr working with me
I asked Green Horizons to weed a large tree area that hadn t been attended to all summer. They went above and beyond to clear out all the massive amounts of weeds and the area is absolutely done to perfection. Thank you to your team for the incredible work
The crew was quick and efficient.
My family has been using green horizons for lawn fertilization and crabgrass control for many years now. They have been absolutely fantastic to work with. They are very affordable compared to other services I used in the past. I highly recommend them.
The hours of operation to get ahold of anyone are horrible. Trying to get them to come out and take care of the weeds that they were supposed to prevent in the first place is abysmal. And if you call them to come take care of it, they treat you like your dumb and use excuses like oh thats this and thats not part of the treatment They said they could take care of an issue I had with creeping charlie but they never did. After it rained and rained and rained, they thought it would be a good idea to drive their machine over my lawn and make tracks in my yard. This place is horrible. I didnt want to use them but my wife signed up for them anyways. This will be the last year I ever use them.
Weve had very good performance for lawn mowing, fertilizing, weeding, trimming, mulching, etc.
This is a great company that does great work
Much better this time. Technician went at a slower speed allowing good control on hills without tearing up yard. Seemed much more concerned with quality versus pure speed of getting job done.
Lawn looks great after just the first mow. Thank you!
Great service. On time. Very professional.
Always get great service and great results. Highly recommend!
The GH team came exactly when they were scheduled, the crew worked diligently, did a great job of mulching our garden, excellent clean-up, personable to the max...this job was at a reasonable cost, they did a great job...
Great job and fast work. Need to learn to close the gate when they re done.
Green Horizons has many services and price points. Their crews have always delivered quality weed control/fertilizer, flower bed mulch, spring cleanup, snow removal, and overseeding at competitive prices. We like that they always offer early bird discounts too. It s nice to have one company we can rely on and they always deliver.
Everything went great.
Green Horizons Lawn Care has been maintaining our lawn for many years, and their service has always been reliable and professional. Despite the challenging weather in 2024, with all the rain causing rapid grass growth, our lawn looks the best it has in 27 years. They even incorporate creative mowing patterns that enhance the overall appearance. I highly recommend Green Horizons Lawn Care for their exceptional work.
The two men that came to trim bushes, were awesome. Efficient, had attention to detail and cleaned up beautifully. I am totally happy with the work they did.
Excellent Service. Green Horizons does a great job mowing my lawn - much better than previous service provider. So glad to have made the change. Highly recommend!!
Have been with Green Horizons for over 10 years first starting with Fall Cleanup where they bagged our leaves. The past 2 years weve had them mow our lawn weekly. Both services have been great and theyve had high attention to detail and I appreciate the great communication via email and text.
Timely vine removal from front of three story rowhouse. Workers did a very nice job.
Green Horizons has consistently been a great company for years. Easy online services -- and humans answer the phone when needed. Use them :)
My lawn is mowed weekly and looks terrific. The young man who mows the lawn is friendly, makes sure to blow the excess grass and debris. He takes pride in his work and I appreciate his effort.
These guys are great! They ve done so much to improve the look of our property - from mowing to fertilizing to sodding - it looks better every day. Always on time and professional.
They communicate well, have good follow-through, and are very efficient workers.
I m new to Green Horizons so I m learning how the service ordering process works but so far, they have exceeded my expectations for service. So far, the hedge and bush trimming work has been excellent. More work to come so I ll keep you informed. Update 6/6/24: The last remaining work involving weeding, edge trimming, and mulching resulted in an excellent result. Very happy with all the work Green Horizons has done on my property.
Geat service and quick too!
Their crew is very very good. I have used their services for lawn maintenance, spring cleanup, sprinkler repair etc etc and they are very professional and efficient everytime. I also compare pricing with there companies and every year their pricing is also very competitive. Definitely recommend.
I have used them for mulching, weeding and weekly mowing. Fantastic communication and quick service. I had a small issue with mowing and it was immediately corrected on the next service. Top notch and very reasonable in price.
We use Green Horizons for Fall Clean Up and mulch deliveries. Fair prices, reliable service and good communication. We highly recommend Green Horizons!
Did a great job mulching for me even though I had a lot of weeds. I know you can hire them for that too. They were really friendly and helpful with scheduling.
Pricing was excellent and the service was superb. Ordered the mulch one day, and it was delivered the next. Friendly staff
We have an obstacle to work around , a badminton net, and they do a wonderful job keeping our yard looking in tiptop shape. We ve used them for about 20 years and really wish they could come back into the city for snow removal as well.
We have used Green Horizons for many years and have been pretty satisfied until this spring. I have no idea what spring cleanup means to them but I would expect at bare minimum that leaves, twigs and branches would be cleaned up. Not this year .. they forgot the south side of the yard completely. Also, I know the blowers are strong and some landscaping rock gets blown out but this year it was totally ridiculous. I had rocks half way across my yard. Generally speaking this year was definitely sub-par
Fast, efficient and thorough!
Did a very nice job. My yard looks much better.
Super impressed with your lawn service and how easy it was to order Spring Clean-up online. Thank you for taking care of our property at the price quoted! This gave me a lot of peace of mind knowing that we can trust you again with our business.
Very happy with their service with one exception. First mow of the season took place at 7:30pm. Seems late and I m not sure my neighbors appreciated it.
We signed up for lawn services from Green Horizons, and they showed up the gollowing day and got right to work. They are thorough and hardworking have done an excellent job.
Love these people. They came to my house and helped me realize I had a grub worm problem. I would have never known, and that issue could have destroyed my whole lawn, which I was working diligently at reviving over the past few years.
Repeatedly difficult to deal with customer service. Last year there was a dispute over the time a crew was paid to work on the lawn and the amount of time they actually spent working. The was never resolved to my satisfaction. I let it go as a one time issue. This year there is another problem where the notes I specifically left on an order (start sprinkler before seeding) were disregarded and they sprinkler wont be started until 6 weeks after the seeding (seed will like have a significantly lower germination rate ... wasted money). The customer service person is also repeated rude/ snarky and wont work to resolve issues. Im done with these guys. Overpriced, unfair, dishonest and rude.
Watched while spaying broad leaf killer, they just covered half of the lawn, left lot of areas.
We are very pleased with the services we requested. It was easy to schedule an appointment for aeration and grub control treatment of our lawn. Their team came within a week and prices are fair! Would highly recommend!
I didn t realize that they were going to stand in my roof to blow out the leaves. I was also disappointed that the down spouts were not cleaned.
Mulching around gardens. Easy to order online, very reasonable cost, excellent work. Will use their services again
OMG. We just had our first weeding visit and they did an AMAZING job. Well above and beyond what we were expecting. Super happy so far and have referred two co-workers to Green Horizons.
The crew does such a nice job every week!
Very good service did a good job
Your team did a very thorough job. Our business lawn looks the best it has in years.
This company has been a HUGE disappointment. Theyve been fine for weekly mowing service, but every other service I have tried to use them for has been absolute garbage. Their leaf clean up was a couple of guys here blowing the leaves into my back fence and not actually clearing them out. They left so many leaves in my yard, it was an absolute joke. This is my first year trying their snow service. Yeah, well, its snowed all of three times all winter, and they couldnt be bothered to clear my entire driveway this time, even though I (and however many customers they have) have been paying them every month for literally doing NO WORK the entire winter. Lazy, terrible, ripoff of a company. NEVER again. I gave them two stars instead of one simply because they do manage to come out every week to mow the lawn and do a decent job at that, but never, ever use them for anything else.
I have a contract with Green Horizons for snow removal. Obviously, I am not getting my money s worth since we had such a mild winter. All the more reason to think that the snow removal from last week would have been stellar. Not the case at all. When the driveway was cleared on March 25, 2024, big chunks were left behind on the driveway as well as at the curb. On March 26th, the truck ran through the grass on the side of the driveway, taking it down to dirt and also snapped the snow marker in half at the bottom corner of the driveway. There are snow markers along the sides of the driveway, so I don t understand how or why the truck drove onto the grass..?? I had attempted to request reimbursement for this month s fee, however, the Customer Service email address on their website is not complete so it would not go through. Here are the pictures. NO STARS, but you can t post a review unless you give at least one star.
This is our first year using Green Horizons, but they were referred to us by a neighbor. So far, the service has been great! Hoping to have a beautiful, lush yard this summer!
Friendly, efficient, competent, did a good job, the best Ive had for some time.
Peace of mind! Green Horizons continues to exceed our expectations! Their customer service and lawn care technicians are top notch. We love seeing the same irrigation specialist every Spring and Fall. In addition we appreciate their organic fertilizer service.
On time-professional- and thoroughly done!! Thank you
still waiting for my gutter spring clean to be finished, an area was missed
My front yard was done fine. My backyard they missed two spots also from the blowing of debris leaves were left where they weren t at before. The yard is ok but just not up to past quality
Green Horizons came to our house to do a spring cleanup on a particularly windy day. Wind is a problem given that there are, at most, limited barriers to wind blowing first, across a large marsh; second, across our backyard. Nonetheless, Green Horizons 3-person crew did an excellent job under the circumstances. This was the first time that Green Horizons assisted me. I intend to continue to use its services.
Nice job. On time. Great communication. Wonderful to have someone exceed expectations. Thank you for a job well done.
We ordered mulch installation and it was done beautifully and promptly. Looks great!
They did a good job aerating my lawn. Only issue is scheduling. I couldnt schedule a specific day and they gave me a two week window. Then texted me the morning they were to come with little time to mark the sprinkler heads.
Quick and thorough! Would recommend.
We really appreciate how efficient and helpful Green Horizons is. They do everything we ask and we are always ver pleased with their work. I recommend them to anybody!!!
Always takes care of the yard with attention to details without asking. Also very professional and friendly!
Professional, excellent lawn service, with weekly mowing, shrub trimming, fertilization, consistent staff and very reliable. I have had this service for over 8 years.
2.5 inches of snow on our walks this morning and Green Horizons says that they dont have to come out because it snowed under an inch. Typical of the terrible service we have received. I will never use them again.
Their customer service is absolutely terrible and impossible to get ahold of
Great company for seasonal snow plowing!
Ive been using them for 2 years, the first year they were great, on time, and would even shovel my sidewalks sometimes for no charge. Now, theyll text saying theyre coming to plow, and then send a text when plowing is complete , and multiple times theyve plowed someone elses driveway instead and not mine. Cant get anyone to follow up or explain why this keeps happening. When they do come they are clearly in a rush. Do not recommend.
We have been a customer of Green Horizons for about a year and a half. We started out with great service the first year, but their snow plow service this season has been so bad that we will be changing to a new company going forward. We ve had at least 4 instances where we got over 1/2 of snow but GH didn t show up to plow per our contract. When they do perform services for us, it is typically 10-16 hours after it s stopped snowing. There is no communication with us when service is missed or late. We have reached out to them for help multiple times via phone and email but we have never gotten a satisfactory resolution to our issues. Trying to reach them over the phone has about a 25% success rate. Really disappointed in our snow plow experience with them. Here s a picture of me shoveling 5 of snow from my driveway this week after they didn t show up.
Like working with this team. They always come sooner than expected and do a great job. Just had them perform a spring clean up. Very satisfied. Neighbors also noticed and are also scheduling.
Absolutely terrible quality of service and difficult to work with despite and expensive. They hit my house with their snow plow and it resulted in thousands of dollars in an insurance claim that took tons of time to coordinate and figure out. Now they are arguing with me that my contract expired on 3/31 and they wont come plow my driveway on 4/1; however, the contractual 2 trigger was reached before midnight on 3/31. Ive tried my best to work with this company despite the issues, but now thats the final straw for me. I wouldnt recommend anyone use this company for any services.
Green Horizon did a Nice job on my spring clean up. I had many branches down and sticks on the lawn from the winter. They are very dependable Positive
Great job taking a downed tree in our back yard!
Gutter cleaning - just blew everything on the lawn. No good!
They always bill what they say they re going to bill. No surprises like some of the other agencies in the Twin Cities. Always professional and on time. They always do the job that they say they re going to do. We have no complaints. I would highly recommend using them
Wonderful lawn care company. Thorough and efficient spring and fall cleanup
Been using this company for years. We live in a wooded area, in the spring we have a ton of cleanup needed. They bring in a crew and do a great job. I highly recommend this company.
Exceptional service that is very competitive in cost and reliable. I wouldn t opt for any other company.
They came and did a wonderful job spring cleaning my yard. It looks great
Service quality declined significantly. Customer service reps very rude
Nice lawn clean work and blow out leaves left from last year!
I ve been a customer for about 18 years and they have always done a great job cleaning up the leaves on our wooded 1.3 acre lot. This past year due to the snow they couldn t get their second fall trip in .but early this spring the cane and finished the job. Very satisfied with Green Horizons.
Green Horizon does a great job in maintaining our lawn. They are very prompt.
Green Horizons performed yard dethatching and exceeded my expectations. I will request their services again in the future.
I had the power raking done. It was not cheap. Except for lines left by the machine, I see no difference. I thought power raking would remove old left-over leaves but it didn t. Their lawn mowing service last yr was good. The customer service at GH is terrible though at answering a question straight forward or in a timely manner.
Good service
I had Green Horizons aerate my lawn last week. They were easy to schedule and they completed the service, however they hit my in ground irrigation system in a few places and I had to have one of the sprinkler heads replaced and a section of pipe where they punctured it. I made note in the order that we have an in ground irrigation system and to be careful not to hit sprinkler heads or the junction box in the yard. Unfortunately I wasnt home when the service was being done. Now I have to nurse the yard back to health where they dug up the pipes for repair. I spoke with the irrigation company I used previously and asked them to bury the pipe deeper in the area where it was hit so that wont happen again, but the sprinkler head was not their fault. Its hard to say if I will use Green Horizons again, it depends on what service Im requesting in the future.
Told they will be here one day never showed or call came several days later. Came today for a spring clean up only picked up the leaves and broke my lights around my siding. My front yard still had branches and things laying around. Will definitely be calling tomorrow especially for the amount that we paid.
The lawn looked very nice. It stood out from the neighbors lawns on both sides. After signing the agreement, they were out taking care of the lawn the next week.
Team came out and cleared all the old leaves we were not able to clean up in the fall due to the early snow. All of our landscaping is cleaned up. Looks great!!
Crew was very professional. They listened to our concerns and did a great job.
Incredibly response for spring maintenance. I had them aerate and overseed and they were out inside a couple days of the request.
Great service. Highly recommend.
Please pay attention to small areas too.
Great team. They did a wonderful job trying to bring back my lawn!
I very rarely leave a bad review and try to stick to the good ones but this one really got under my skin. Initially, I really loved the fact that this company made it easy to go online and order services quickly and efficiently. However, when it came time to the mowing, they never showed up but it registered on my account that they had mowed my yard twice. I called three different times, and each time they said your lawn will be mowed today . I thought it was very strange. They either had the wrong address or lied to me. I canceled my service and they charged me for 2 mowing services that I did not receive. Very frustrating.
Highly recommend Green Horizons. Great service at a great value and always performed with attention to detail.
I had a severely overgrown landscape/flower bed area and Green Horizons did a pro job at getting cleared out and offers a bunch of services to keep it weed free. Very impressed.
They do a good job taking care of our lawn. We have used them for fertilization/weeding, aeration, mulch, weekly mowing, and edging. Reasonably priced and responsive. They have done a great job with mulch application. Overall very happy. In reading other reviews, it seems like some people have had bad luck with garden work (trimming hedges, garden clean-up). I have not used them for this, because any decent garden work requires professional gardeners in my opinion. These folks are not professional gardeners, more like lawn care crew.
This is my first year having Green Horizons do my lawn care and I have been very pleased. I would highly recommend them
Really disappointed in the service this year. I purchased a spring cleanup and weed service for my yard and today your team came and picked weeds . The team hardly picked any weeds and additionally cut back several of my plants, one of which hadn t even flowered yet this summer. I purchased this back in may and never heard anything and then today they show up with no heads up and cut whatever they want?? I m so bummed.
We use Green Horizons for spring and fall cleanup and fertilizing and weed control. Our lawn looks great and everything is pre-scheduled so I dont have to think about it. Very satisfied.
Excellent job. My lawn looks great!!
Missed significant (obvious) weeds.
Always a good job by this company. The staff does excellent work with all services
The biggest down fall for me is EVERY time I call to ask one question, they re always rushing to hang up. I hate that. they constantly seem annoyed on the phone. Please address this.
I was not initially impressed with Green Horizons. The Spring cleanup was very expensive with marginal compleness. However, their fertilization and weed treatment was significantly better than the cursory TruGreen applications. Also, the minor gardening was pretty decent.
I would not recommend this company for hand weeding. hired 2 crews for 2 hours but they were neither efficient nor productive. Very disappointed
They did great work on my bushes. They were fast and friendly.
Excellent work performing garden tasks. Made a weed fill bed immaculate
Operator very responsive to our requests.
Great job repairing my damaged lawn with black dirt and seed.
Great job weeding our gardens! Incredible attention to detail.
I have had Green Horizons for years and years. Reliable on the scheduled services, responsive on special needs, and the work is always good.
My neighbors all say I have the best lawn in the neighborhood. The green horizons crew does a very meticulous job every week. Good attention to detail. Thanks for the good job. Ken P
Asked for them to spray crabgrass early Spring. Was told a pre-emergent was used which should prevent crabgrass. Lots of it then came out and I complained so they came back to spray again. Now we have so much crabgrass we have the worst looking lawn on the block. So much for having a professional service care for our lawn.
Overall, Im very satisfied with their service and quality of work. However, just a couple of small things: they accidentally mowed over a drainage cover and shattered it to pieces. Im thinking they didnt notice. Also, would like the trimming to be closer cut to my edging. Thanks!
Responsive and punctual. Excellent service
The team did a great job on a new sod installation!
Great landscaping team! Have used them for grass aeration and mulch delivery. The service has been excellent.
The work crew was very clean and worked hard to complete the service in severe heat. I would highly recommend.
The crew did an Excellent job hand weeding our shrub bed
Do Not Use This Company! There is no communication between the workers that cut the lawn and the office. Communication is everything in a business! Our lawn is 2 inches lawn, no rain, I spoke to Jordan, Mike, to cancel the week before, I wake up out of deep sleep to Eduardo Driving over our lawn at 8:30am Monday morning! 2 Weeks in a row! Our lawn is turning brown and missing patches of grass.. Looking worse every week. They also do not trim there blades. A regional manager from true green pointed it out to me and asked me who cut our lawn and showed me the jagged tips. Not a clean cut. Another time they came after it rained 2 days in a row awhile back and it was actually raining at the time they were cutting it, leaving tracks and mud all over the lawn?! Green Horizons has the best prices, but you unfortunately get what you pay for. I do not recommend this company! I will be purchasing a lawn mower to cut the grass myself.
I guess my expectations were not met for the $300 it cost me for a very light coat of black soil and seed on about five rather small spots in my lawn.
Cut lawn too short, continue cutting during periods of drought when lawn doesn t need to be cut, circle around trees destroying grass around trees.
Replaced our defective sprinkler controller today
I always have them do my gutters. Great work, very clean all around the house.
Started using the mowing service this spring on an every 2 week basis and very pleased with their timeliness and professionalism. Fertilization was customized to my needs and had excellent results.
Have only had a great experience with Green Horizons. Great online capability to schedule and track services. Great communication and good quality service.
Good job trimming in the front, but I also made a note in my order to trim my forsythia bush in the backyard - please come back to finish the job!
Lawn care was well done, thank you!!
Hired to do shrub trimming. They were knowledgeable, professional and timely. Will hire again
My experience with Green Horizons exceeded expectations. The online scheduling process was straightforward, and the quality and service followed soon after. It was less than 24 hours from the time I placed the order to the time everything was completed.
We had aeration and overseeds. Workers did not report to us when they arrived. and they never reported to us when they are done.
Grass greener and weeds under control at a lower price point than the neighbors
Didnt know they were coming so had no chance to mark sprinkler heads. Very few punch marks. Have to think twice should I consider using them again.
They aerated my lawn today, it was my 1st time with this company. Im interested in the lawn fertilization program for spring etc...will contact tomorrow. Thank you!
I am not sure what was applied and I thought I would get a text letting me know that Green Horizons would be showing up at my home. This is my first experience with the company, hoping the fall cleanup goes well and I will update my review once that has been completed.
While it took about 15 minutes or less to clear out my garage and roof gutters, I dont have any idea if they are in fact clean or not, so I suggest you add to your service some kind of proof of performance video to ensure your customers that the gutters are clear. Secondly, I was very disappointed that your team didnt notice how much of the gunk in the gutters that was blown out was spattered all over my house - particularly at my front entrance. I spent a good amount of time washing my front entryway and siding on the garage and front of my house near the entrance today, and was not happy about it. Since it only took a few minutes for you to do the clear out, why not take a few more and look around to see what happened?
Cleaned gutters and gathered debris very well.
Enjoyed the attention to detail.
Good quality job for fall cleanups, and also a good value too! Im a customer every fall for their fall cleanups.
I recently used Green Horizons for their gutter cleaning services and was pleasantly surprised by the effort put in on not only cleaning out the gutters, but removing branches and other shrapnel from the roof itself as well as clearing off the driveway and walkways around the property. Definitely went above and beyond expectations.
I purchased a one-time fall clean-up in the amount of $332.85 with a schedule date between November 14th and December 15th. Unfortunately, Green Horizons showed up on November 4th, 10 days earlier than our contracted agreement. The quality of the service was okay, but not high quality, as the technicians blew rocks and bark chips from the landscaping onto the turf and left them there without tidying up. As a former landscape professional, I know it only takes 5-10 minutes to tidy up an area to make sure rocks and chips are put back into their perspective areas. With a price tag of $332.85, this service was a poor value in relation to the quality provided. All stated above, Green Horizons normally provides excellent, high-quality service and this is why I have hired them in the past. Im sure this is just a fluke performance on their part and that they will correct the poor performance and the violation of our contract.
We used them for fall clean up so awesome to come home to a leaf free yard! And the garden beds were cleared out fantastic!
Reliable... always!
Green Horizon is the worst company you could ever go with! I had them for mowing, fertilizing, seeding, fall clean up. Very poor job, sloppy, missed spots, no weed wacking to trim, came out to mow on or shortly after major rain and made huge tire gouges in my grass. Tore up my yard. They didn t care. I asked for a manager to come out and look at it. I sent pictures. My whole yard was tore up. My neighbors were shocked! Nobody ever came out. They said they were a small company and nobody was in charge. They never came on the same day that was suppose to be scheduled for mowing. They fertilized and I had more weeds in my yard than you could imagine. (I m sure it was something other than fertilizer). The seeding was a disaster. They ran out of dirt and left it. The seeds never took. Again I asked for someone to come out and look. Nobody did. It was all a big waste of money. The Fall clean up was scheduled after the snow!! The whole yard was so wet and I ended up with huge puddles of dirt in my yard and again the grass was destroyed by their huge tractors they ride on. If you want to save your money and your yard, DO NOT HIRE THIS COMPANY. There are so many other companies to pick from. AVOID GREEN HORIZON. All my neighbors stopped service with them too. When I would get my statement, they falsified dates and overcharged me. I would have to call them all the time to take off charges. The people there are super rude!!
Team did a great at Fall Cleanup. Well done we are very happy with their work and will hire them again.
They do the best fall clean up! Just was out today and our yard is impeccable! Thank you!!
I pre-paid for two (2) fall cleanups. Unlike last year, I was charged and additional dumping fee and a gas surcharge. This was not disclosed before I made the online payment. I also requested that I be notified before and after the cleanup. This wasnt done after the first one was completed.
The Green Horizons crew led by Bernardo did an excellent job of cleaning up and removing the leaves from my yard. I heartily recommend them
The were efficient and thorough with the end of season clean up.
The folks did a very thorough job. I asked them to refrain from doing a small portion of the landscaping that my wife had worked on this summer, and they avoided that well. Everything looks wonderful!
These guys are great. I placed my order for Fall clean up services on Monday. They were here the very next day and did a terrific job cleaning my property of all leaves, pine cones and other debris. They even mowed my lawn after the clean up. I could not be more pleased with their services.
They did a great fall cleanup job. Very thorough about clearing the leaves from the flower beds and under the deck. Very satisfied.
Quoting process was super quick and easy. The team showed up and made quick work of our yard and removed all the leaves promptly. Really great experience overall!!
This is the first time I used Green Horizons Lawn Care service. The ordering process on line was quite smooth. I need them to clean my fall leaves, gutter and fertilizer. They did a relatively good job cleaning the front yard, but not so great job in the back yard. After they cleaned the leaves, the leaves were left in a pile at my front yard for about 3 days before they eventually remove it after I emailed them. During the 3 days, the wind blow away some of the leaves from the pile, which was certainly not a very good thing.
Great Job! kept us informed and did a wonderful job
Disappointed with this company. Prices jumped to almost double what they were last year. Was quoted $250 for fall lawn clean up in the spring then received an email days before service it was actually $691. Had I know that, wouldn t have booked the service and up kept the leaves myself. Leaves were left on the lawn destroying the grass, gates left open after service allowing my pets to get out. Overall will not be using this company again.
Do NOT use this company! They are snake oil salesmen that will quote you one price, then change it days before your scheduled date and blame it on a system error . When you reach out to discuss, the customer service department is unhelpful and condescending. Last season, leaves never picked up causing damage to my yard. All they care about is their bottom line with no regard to building a loyal customer base. I understand system errors can occur, but any good business works with the customer to make things right and Green Horizons does nothing of the sort. I can t overstate how disappointing my experience was with this company and would urge anyone thinking using this company to look elsewhere. I don t want anyone else getting swindled the way I have!
I love having Green Horizons do our yard cleanup. They are attentive and tidy. Today, they showed up and removed the 10 tons of leaves. They are fantastic.
The fall cleanup was outstanding.
Weve used Green Horizons for the past two year for spring aeration, weekly mowing and fall clean-up. Were delighted with the service, communication and responsiveness.
Ordered week of thanksgiving hoping to get leaves up before winter, they came out the next week and worked well into the night even after it was completely dark out. Came next day to haul away the massive leaf pile. Overall was very happy with the service, would recommend.
So my review is tricky. The work that is done at my address by Tito and staff has always been exceptional. Tito is the best and if it wasnt for him and his work ethic I would have left Green Horizons long ago. From a customer service perspective there is a person in your office that I have tried to deal with over the years. His name is Michael. In my 40 years of working as a manager in business I have never been talked too so rudely as he talks to me. He is disrespectful, insulting and in my belief overcharges. During my last encounter with him he actually insulted Tito to me and told me that prices for snow removal had changed because the company lost money last year and the cost has to be transferred to the customer in the future. My understanding from others that I have referred to Green Horizons is that I am not the only one he abuses. So sad because it has made me make other arrangements in the future for services. You need to give him more training or he needs performance management. So sorry to be going after all these years. Marie
Twould be nice to know WHEN crew might show up: I like to be around when work gets done all day Time window? Crew very pleasant & proficient, work done quickly, so sunset was beaten. Only BIG mower, so narrow strip in front of tree planter bricks did NOT get mowed!
Awesome job. Will use again.
They provide great service for fall clean up with 2 visits. Unfortunately, they seem to drag their feet on the second visit when most leaves have fallen already with the concern of a snowfall before they show up. Not sure if they time weather conditions.
Great service with reasonable prices. They usually notify us before they start the work and after - they are fast and responsible.
The fall yard clean up crew does such an awesome job. I cant say enough good things about their work. My way of showing appreciation was to go out and get the crew some Starbucks hot chocolate . Thank you.
I ve noticed a few recent bad reviews about Green Horizons but I have used them for a number of years for all my service needs at my home in Plymouth. Their workers are always very nice , fast, and efficient in doing my services. I ve recommended them to all my family and friends to support the local company I ve enjoyed having a relationship with. I really appreciate the snow service they provide as I ve never had to worry about when and if they are going to show up to complete my service.
Nice guys we look forward to seeing them back every two weeks during the summer!
I signed up for a number of spring landscape services and then let them handle the schedule of when best to perform the services. Unfortunately, they performed spring aeration on my lawn on June 20. Technically spring, but the day it was 101 degrees with many 90+ days following. This was way too hot to aerate which I would think a lawn service should know. What was a lush green lawn now has many dry burned spots even though I have watered lightly everyday. Places where I had seeded in the spring and new grass was growing were completely torn up. Unfortunately it looks like I will be doing a lot of reseeding this fall.
They have done an excellent job on my property. They are always on time, they do a professional job, they are always friendly, they are always willing to please you, the folks back in your office have been great in answering my question and following up any concerns and for me they are a good value.
There crews are prompt and thorough. I like that they cut the grass in a different pattern each week. Spring and fall cleanup are done very well.
Green Horizons effectively destroyed new landscaping we installed this summer when they stopped by to complete a spring trim on June 27. After hacking away at our evergreens they proceeded to sheer the tops off 16 brand new boxwoods. Then they chopped up our hydrangeas. But don t worry overgrown bushes in the backyard that actually needed a trim were left untouched. Absolutely no quality and zero follow up despite detailed pictures and multiple emails to management.
Good year round yard service. Mowing, gutter cleaning, bush trimming, as well as snow shoveling and fall clean up.
I used so many companies for my lawn care needs and finally found the best one, Green Horizons. I use Green Horizons for snow plowing and lawn mowing. Never had any issue. They are really professional and doing great job. I will keep using them for all my lawn care needs
They do a great job!!
Received services as purchased.
Green Horizons Lawn Care does a great job on my lawn. They always show up and are very efficient. Friendly too!
Prepaid for the season-long weed control, fertilizer and Fall aeration/overseed program. They never bother calling, texting or emailing regarding planned applications, they just show up unannounced, then trying to get them to come back to finish the job I had already paid for was an absolute joke, it never happened. Their communication is horrible, their customer service is sub-par and apparently losing customers is not of any concern. I would not recommend; I advise against using this company due to their lack of attention to what matters most...their customer base. I hope this reaches management or ownership and they make some necessary adjustments. The only positive experience Ive had was getting my refund.
The online service ordering system is good and easy to use. Their scheduling could use some work. I got notified by email that a team was going to be out on Monday for the garden service I ordered. They never showed and I was never notified of a reschedule. Now I got notified for the bush trimmers coming out Tuesday morning and they did show up and did an amazing job. Now I only did get charged for the bush trimming and not the gardening which is perfect. Just wish that if a team is scheduled to come out and they run out of time for that day, that I get notified. I still plan on using this company in the future because they did such great work. Just need to work on communication.
We ve had great service for a number of years with Green Horizons. Especially like the weekly mowing service.
Too much damage to lawn. Not severe but more than expected. No one contacted me today or before via text or e-mail. They ve always done this before. I wanted it done more toward fall not late summer.
This is a 10 + for this company. I m so glad I used their service again. Professional, great service. Always on time and definitely will tell everyone who needs the lawn-care services.
Great crew. Really liked the people that showed up and worked hard. Feel like I got an excellent value just a bit over DIY and a he professionals did it. Will eagerly use them for more services.
Their customer service wasnt good when I messaged about an issue with a service we purchased. Their minor seeding option is not recommended unless you are only looking for 1/3 the amount of time being used to do work on your yard. Their response was to say they worked for the 30 min which I know is not true because I have cameras.
Excellent communication. I received a text at 6:30 AM they were coming that day, another that would be there shortly and a third text when they had finished. They did quality work.
Excellent, reliable staff! Always on time and always so helpful!! Best lawn company in town!!
Hired for De-Thatching. Work done as expected. My yard looks great and is now ready for over seeding. Would recommend to anyone looking for fall yard prep or fall cleanup.
They are reliable and do a great job mowing my mom s lawn. The spring clean up at my house and my mother s house was thorough and well done too. I never worry when I hire Green Horizons.
Zero stars. A Green Horizons aeration resulted in a terribly damaged yard due to the use of too-heavy equipment on a still-wet yard. After GH left, it looked like a car did burnouts on our front yard. Calls and emails into customer service have failed to produce even an acknowledgement. Horrible experience.
Service is reasonably reliable. Customer communication, when things go wrong, is pretty poor.
Came according to schedule and looked like they did what was expected!
Every time confronted about mowing to the property line, has been dismissed and ignored, they are to clean up as well as mow our half acre yard and by the time we ad noticed what they were doing, the overgrowth showed they mowed only. About 70% of the yard any attempt at talking to the lead of the crew was dismissed or had a language barrier. I dont recommend.
Be warned! They turned a pyramidal boxwood into a round boxwood. They turned a round yew into a one side rectangular yew. They do not call in advance. You have to look for an email that comes 30 minutes before they arrive and you have no idea on which day they will be arriving.
This place is great. We hired them for the annual 6 fertilizer treatments this year.. I have always had great intentions and planned to do it myself since it saves a lot. Well.. every year I am lucky if I get more than 1 treatment done. They showed up as hired. Zipped around the yard in 10 minutes. Lawn looks great. What got me to try them besides my inability to get it done myself was the price. The price is amazing, about half of any other bid. The cost per treatment was about 30% more than if I did myself. Great price and now the lawn actually gets fertilized!
great service.
The two-man crew was very friendly professional got right to work did a good job and even did more than I think they were requested to they worked very fast and left absolutely no mess behind. All in all enjoyed the two-man crew very much they did good work.
Great work trimmed overgrown shrubs!
They did a good job the few times I hired them.
Gutter Cleaning. Work is done quickly and thoroughly. I like that I am told when they are coming, and when they have been here. The workers clean up after themselves.
Terrific! Our lawn has never looked better. It would cost more in $$ and time to do this ourselves! We have a strange layout and a lot of flowers. They have not damaged one thing. Positive
We were supposed to have sod installed between May and June. After several communications, the company installed the sod in mid-September without any communication with us. After we checked with them about an update two weeks later, they reported that they have already installed it. By that time, we found out that they installed it mid-September (3-4 months after projected date) at the front yard instead of the backyard, and the sod is already dry/yellow as we never watered it appropriately given that we did not know a new sod was installed. After we communicated again with the company to let them know that sod was installed without communicating with us, wrong place, and already dry because of their lack of professional communication, their response was: There where no notes listed on the account, if you want to sign up for another order we can provide with a 25% percent discount. Please let us know . I would definitely not recommend to work with this company.
GH has come a long way! They do great work, especially spring and fall cleanup. Mowing is consistent and on time, snow removal is spot on! They offer a 1/2 trigger depth which is the lowest Ive seen in the metro. Responsive to feedback and my crew is awesome! =)
Provided fall cleanup services. Excellent customer service & quality services.
Gutter cleaning
Good value: prices seem fair. I like the ability to order extra services through the website. And if I want to make adjustments to the mowing services (for example, dont mow the front yard this week) just a quick email and they make the adjustment.
They do a nice job.
Leaf pick up
Fall clean up
Contracted with them for fall lawn clean up. Crew came out on a Friday and piled the lawn debris at the front curb. Crew was back on Saturday and removed my neighbors leaves which was done the same day but they skipped my house. My email on Sunday went unanswered so my wife called on Monday. We were assured they would be there Monday or Tuesday the latest. Come Wednesday no response. No customer services what so ever. Avoid them like the plague.
I have used Green Horizons for several years for both lawn and snow at home as well as rental properties. They have also delivered mulch for me. All great service! Pleasure to do business with them
We use them for spring and fall clean up. Very through
Used them for a fall clean up. They did such an excellent job that I will go with them again next year. They were through, quick and had all the right equipment to get the job done. Not only did they clean up all of my leaves but the also mowed the lawn, trimmed and edged. These were extras that I did not expect but highly appreciated. Would highly recommend!
I recommend Green Horizons gutter cleaning service. They are quick, thorough and effective!
Overall, they did a good job cutting my lawn. The fall cleanup didnt get some of the leaves in the back part of yard. Maybe they will get them on the second visit.
These guys always do a good job for us. They show up right at the perfect times for first and second-round leaf removal. The on-site team is always friendly and courteous and fast.
they dont come when they say they will and they have poor communication about it. We always have to call them to see what is going on.
Snow removal
We hired Green Horizons over the late summer/early fall for mowing and gardening services. We also ordered fall aeration services that I requested in the notes to not be done until September as I ordered in August. They ignored the instructions and completed the aeration in August without notice. During the last session of gardening services they cut down all of the bushes and perennials in our yard. I emailed and to ask what happened and didnt receive a response. Two weeks later I followed up to ask again and they responded that they would refund the gardening services. Its been a month since they promised a refund and we have not received any money back. I even followed up again a few weeks ago to ask about it to no response. The destruction of property was unacceptable. The communication from customer service has been terrible. Furthermore, the proposed solution to refund the gardening services was never completed and in my opinion, wasnt reasonable to begin with. The gardening service cost me less than $100 but the destruction of property will cost me much more than that to fix.
I would appreciate they keep their word and show up when they say they will to remove the leaves as part of their fall cleanup package that was paid for. Now instead of one pile of leaves we have 2 piles of leaves because they were too lazy to condense them into one area. Its like pulling teeth just to get them to make things right and show up and finish the job.
12/14/2022 - They did not show up to plow our driveway. We shoveled it ourselves. Then, we received a text at 6:30 pm asking us to review their service. They better not try to charge us. What s worse, I m laid up with a broken ankle and really thought I could depend on this service.
I hired them for seasonal snowplowing of my driveway, paid in advance (to my chagrin). Yesterday the City of Plymouth declared a snow emergency, which they only do when 2 inches have fallen. My contract is for 1.5. I emailed to ensure they were coming, and was told it was only half an inch. I called to discuss, and their employee looked up my account and told me they definitely WERE coming, so I did not snowblow. I waited all day and night, and they did not come, creating a mess of my driveway that I had to take care of myself this morning. When I called to discuss today, the man simply kept repeating that they were coming for the current snowfall. He did not care about my experience yesterday, and he did not care that one of his employees explicitly told me they were coming. He just shrugged. Even if it was not 2 inches, I should have received correct info when I called. When they made a false promise, they should at least be sorry about it. My trust in them is gone.
I have used Green Horizons for years. When I have trouble they are not very customer service oriented. I also do not get a response right away and many times have had to email and call to get a response from them. I also use them for snow plow services. In the past they always came late but did a decent job. This year they are coming early, but are damaging my yard and not completing the job. I have emailed them and sent pictures. I have asked that they repair the lawn this spring. However so far I have not received a response from them. Unfortunately I would not recommend their services.
SNOW REMOVAL: IF and when they do show up, the snow plowing service is OK. No one ever answers the phone, even during M-Th business hours. Phone calls go directly to voicemail and voicemail is always full so you can t even leave a message. Responses via email are few, if ever. This business can only get better.
Don t hire for snow removal. They don t come in a timely manner & when they do the snow has already been compacted by cars, so there s semi-permanent ice on driveway for the whole season. They don t do walkways, stairs or around garden & trash area. When they finally do show up, the job is half done & we ve done most of it because we can t wait 8 more hours for them to show up. No one answers the phone. They text stating that the job has been done & no one came to the house! It s insanity!
There are 2 facets to their business - they get 4 star for lawn care and 2 star for winter services. Hence the average of 3. With lawn care - They are pretty good with the services offered. utilizing them for over 8 years now. No complaints. I would like some proactive recommendations from them on what can I do keep the lawns healthy but I can do my own research. With winter services - I tried to leverage theirs for this season to consolidate and keep it together. Boy! was that a bad decision! Their snow plough services, communications around it, effectiveness - terrible. I end up doing the snow clearing before they show up as they flatten the snow and pack them in on the drive way. Customer service is non-existent. Wouldnt recommend.
Used the fall clean up service and they did a good job but didnt came until after the snow fell. Snow plow service is terrible. Nev er know if or when they are coming. I have been plowed in my driveway seversl times by the city plow and GH will not come back to plow me out.
Snow plowing service was good a couple of years ago. Now they dont come until 8 or more hours after snow has stopped. No plowing during the snow even after 6+ inches have fallen. Customer Service response is always were coming tonight hours and hours after you need to get out of your driveway.
Weve used GH for a few years for grass cutting & plowing. We will not be renewing any contracts. About 1 in 4 times they plow they do a terrible job and leave piles of snow on our driveway or dont plow a significant portion of the area they are contracted to. They also stop answering the phones every time there is a snowstorm. We just waited 3 days to get plowed out and no one would respond to us or give us an ETA. They plowed us twice during this storm. In the first plow they left a 4 snowbank across the middle of our driveway (not the end), blocking our cars in. Then they didnt come back until almost 30 hours after the snow stopped flying (again, not answering phones or email). It would have been really nice to at least have an update when they cant make it out within their contracted amount of time instead of going silent. They pushed all my driveways snow straight across our street and buried the blocks fire hydrant in 6 of snow. Again, they wouldnt answer phones or email (voicemail full). I finally got someone on the phone a week later and they said they sent someone to look at the fire hydrant. They admitted they couldnt find it at first because its so buried. They claim its the city plows fault and its not their problem. That spot across the street from my driveway (where my neighbors witnessed GH put snow) is the only spot on the whole street where snowbank is taller than the fallen snow. Its twice as high and 4x as wide. There are plow marks from someone pushing the snow perpendicular to the street. Its clear as day that GH is in the wrong but they refuse to come clean it out. They are willing to take the time to send a truck out to look at what they did but theyre not willing to take 10m and right their wrong with a long time customer. Instead they chose to double down on their lie. I pay to have it plowed because I have back problems - yet I am out shoveling 25% of the time they come because they do a sloppy job. Dont use Green Horizons!
The rudest service I have seen in Minneapolis, rude on the phone, contracted them for all season to snow plow my driveway and they did not. I get charged for services I don t get. Worst lawn service as well. Have been their customer for 10years! They are getting worse year over year!
I hired them for snow plowing and shoveling. Expensive for only being here for 15 minutes. At least one driver didnt speak English and didnt understand when I asked him to clear by my mailbox. Supposed to shovel my sidewalk but didnt clear the whole width. Just made a narrow path down the middle.