3077 Guelph Line, Burlington, ON L7P 0S8, Canada
Green Thumb Landscaping has been in the landscaping business for over 40 years. Our longevity has come through an understanding of the changing marketplace and having the flexibility to adapt. We've persevered and grown, and we look forward to fortifying our current relationships and building valuable new ones. Burlington, Oakville, and Mississauga is our community, our home. We love it here and we're dedicated to always contributing the best.
This year I had to make the decision, with my mum, to use a landscaping company for our summer lawn maintenance. Mum has always taken such great pride in her gardens and lawn care, but the time had come for us to acknowledge we/she needed help. I had done a great deal of research before selecting Green Thumb Landscaping, because I knew that the company I chose had to continue to provide mum with the same care and service she had been giving to her beloved gardens for the years prior. I feel that there are not enough words to express how grateful we were/are to have gone with this company. From their friendly, helpful and supportive management team, to their amazing on the ground team, Green Thumb Landscaping has exceeded our expectations. They have been unbelievably patient in understanding mum's requests, always ready to help us and answer our questions. The lawn care service we have received has been amazing. They are dependable, meticulous, careful with the details of mums requests, thorough and our lawn this past year looks exactly as it has over the years. Best of all, mum was extremely happy with the outcome. Safe to say, we will continue to use Green Thumb Landscaping for all of our future lawn care needs. We have even decided to request their help with Fall Clean Up Services as we live in an area that has a great number of trees/leaves. Their customer care and commitment to customer satisfaction has been such a wonderful experience. Thank you to the Green Thumb Landscaping Burlington team, including Chris, Teresa and the crew, for all of your help and for making this decision an easy one for me. Very grateful.
Every interaction I have had with the Green Thumb Landscape team has been 5 star! From planning a garden enhancement with Chris, to the terrific job by the crew that comes by every two weeks to keep the beds looking at their best, and the help I have received from Teresa and Dave troubleshooting struggling plants/trees, disposing of large branches knocked down after storms. I simply could not be happier with the top knotch service over the past 8 months. This team makes my garden beautiful and my life easier!
Green Thumb is amazing. We had a small, pain in the rear job. Jeremy got it. His team got it. They took our back patio steps and rebuilt them. They look spectacular. I highly recommend this company! They communicate, are responsive, considerate and know what they can do and not do. They don't BS.
Jeremy, Chris and the team at Green Thumb Landscaping did a fantastic job on our side yard. Communication was great, the work was top quality, and very reasonably priced. Would highly recommend them to anyone looking to get some work done. Great job guys.
If you need a landscaping company this is the company to have. They are very responsive, dedicated and are only happy when you are happy. They just are really the best and I consider them part of my family. The entire team prioritize that you are more than just satisfied. They just are the best.
Thanks to GreenThumb, our backyard dreams have become a reality! This Team of PROS was able to match our existing stone patio on the far side of the property, relocate our shed and repurpose our stones as a pad, liaise with the construction of a stunning pavilion and hot tub pergola, grade and lay new sod, and enhance the yard with trees for privacy and perennials for beauty and easy maintenance. The staff members were all hardworking, helpful and delightful. We did a lot of preliminary research, and could not be happier with the quality and cost of the work completed. It feels like we have extended our living space by 1000 square feet! Time now to watch our Blue Jays, play some corn hole and enjoy a frosty Stella! Cheers to GreenThumb Landscaping & Construction for a job well done from beginning to end! Karey & Scott
I am pleased to wholeheartedly recommend Green Thumb Landscaping. I met with Keri over the summer to discuss completely redoing both our front and backyards. Right from the start she understood my style and what I was looking for. Once we finalized our plans and the crew arrived to begin working on the project, I was even more certain that we made the right decision. Todd and Keri visited the site regularly to ensure that everything that needed to be done was being done. Harrison and Jesse were amazing, hardworking, and professional. They were always happy to answer my questions. Left the site tidy everyday. The work was beautifully done. The cost was very reasonable. Follow-up has been great. We look forward to continuing to work with Green Thumb for our yard maintenance going forward. Thank you!!!!!
After dealing with plumbing issues (dug up front lawn to replace pipe), Green Thumb Landscaping were our heros!! First, Kathy provided us with a professional, knowledgeable, and reasonable consultation and quote and communicated with us promptly with questions we had about the proposed job. She recommended a patio stone that worked with our neighbourhood, a solution to grade and sod the lawn, and provided advice for how to best care for the job when it was finished. Second, the landscaping team were hard at work and left our property clean and tidy at the end of each work day. Third, the office staff were always quick to respond to emails; invoiced and received payments. Finally, I would highly recommend Green Thumb Landscaping because we easily went from the worst looking lawn to the best looking lawn on the block! Thank you!! (see before and after photos...I even want to open my blinds to look out at the beautiful work!)
Great service!! Highly recommend!!
We got the spring clean-up. Amazing service and a super friendly great crew. Thanks Christine and Jordan!
Really appreciate working with the Green Thumb team. Built on solid values with the focus on creating a great experience for their employees and clients. Be sure to give them a call!
I booked an appointment with Green Thumb in April to come out to my home in May the day before our appointment they sent me an email that they had overbooked clients this year & wouldn t be able to provide their services at this time! Thanks for the notice! So hard to get another landscaper now as they re all busy!
Green Thumb is reliable, responsive, knowledgeable and professional. I would recommend their services.
Extremely rude and ignorant staff. Should be described as con artists Negative
If you got nothing good to say the best thing is to say nothing ! save your self a lot of aggravation KEEP LOOKING !! You will thank me later .
It is sad that the people running this company can be so rude and ignorant. Take your business elsewhere Negative
We are 100% HAPPY with Green Thumb Landscaping. This EXCELLENT COMPANY has been cutting our grass for several years. Each and every year, our lawn looks well groomed thanks to the team at Green Thumb!! THANK YOU for your QUALITY work. The overall team is remarkably polite, responsible and safe. The communication with Green Thumb is ALWAYS prompt and ALWAYS very professional. THANK YOU GREEN THUMB for being such a CONSISTENTLY AMAZING company. It is obvious that you take great pride in your company. My husband and I, appreciate you very much. :) Yes, we are 100% SATISFIED customers...thanks to GREEN THUMBS amazing lawn care AND their all around polite and professional mannerisms. A HUGE THANK YOU to your TEAM for caring about getting a job well done. WE APPREICATE ALL that you do!!! THANK YOU again and again. You are a VERY RELIABLE company.
I recently contacted this company Landscape services at a new home. After leaving three messages for Chris, he returned my call the following Wednesday. Im surprised it took them this long to acknowledge my call. Negative
Wonderful work for a fall clean up on our property where we have plants and shrubs that need to be professionally cutback. They even turned the mulch beds and cleaned up all leaves and potted plants and disposed of them. Very professional company. Highly recommend!
Top notch service!! I would definitely recommend green thumb landscaping
I have used Green Thumb twice now and both times have gotten exceptional work. The fence they built me looks stunning and can t wait to see how the garden looks this summer. They are always on time and get the job done in a timely manner. Keri and her team are top quality and I highly recommend them for any work you need done outside.
So I set up an appointment with the VP of Business Development to quote out a pretty decent amount of work. She was a no show and tried to blame me for not confirming the appointment - which I clearly did confirm it. No worries, I reached out again and asked for another appointment - and Ive been totally ignored. Coming from the VP, this is very poor customer service.
I know there will be some excuse like, We are so busy this year, but honestly if you dont want new business, then just say so. I submitted a request online asking for a quote on a project to begin in Spring 2022. Simple front yard revival and backyard redo. The backyard is 28 x 23. I received a quote of $200,000. There was no viewing of the property. Just an outlandish $200,000 from out of absolutely nowhere. I told my friends to forget going to university, start your own landscaping business in Burlington. As for Green Thumb, they are just too busy, so perhaps you should move on. We are. Update Following Owners Reply As per the owners reply below...I have added my comments. BTW, patronizing a potential client is not a professional way to conduct business. A simple We are sorry for misunderstanding the project parameters. Perhaps, if we visit the property, we will have a better understanding and provide an updated quote. Instead, the owner of Green Thumb Landscaping has taken time from the busy schedule to post a ridiculous reply. The owners statement that their email was not a quote is interesting given I sent in the ask on the companys websites Get a Quote. The email I received from Green Thumb Landscaping states the following: Unfortunately, we are booked as far as consultations go for the next 6 weeks. I have forwarded your request to our sales VP, who has said that your request will likely be somewhere in the $200k range. If you are okay with this pricing and okay with waiting for a consult, please let me know and I will see when we will be able to fit you in. This is a quote, estimate or whatever they want to call it. The fact of the matter is Green Thumb Landscaping offered a quote for $200,000 that works out to over $250 per square foot. Secondly, it is not that I did not like the answer. Nor, that I was upset by the email. After all, there are hundreds of other landscaping companies to choose from that treat people with professionalism. The fact of the matter is Green Thumb Landscaping made a stupid quote while wasting my time and theirs. In fact, the amount of time the owner spent replying to my initial review is probably the same amount of time it would take for Green Thumb Landscaping to visit my property and provide a professional quote. That is simply prioritization. I am happy to read Green Thumb Landscapings 2021 season is going well. It is too bad Green Thumb Landscaping is not willing to consider projects for 2022 in a professional manner.
I had my overgrown garden cleared and replanted today. What a great experience. Theresa and Dave and their crew were wonderful. They go about their business and get it done. I can sit on my patio now and enjoy my updated garden. I am so happy with the results.
Met with the VP Business Development today for a quote on lawn cutting. $400 a month????!! Crazy. She did not like the fact that I was not interested in other services!! Obviously either does not want plain Jane business or is tremendously up charging for Oakville. The only saving grace is the office assistant is tremendous at providing great customer service!
This is one of many times that I have asked the same driver of his pick-up truck and trailer politely, if he could not park it directly at the base of our driveway. The same driver - I think he believes it is a game, is very rude and suggested that I shouldnt have a problem getting out - well I did and had to go into the oncoming traffic lane and drive over the side walk to exit my driveway. I took a photo so I could detail the inconvenience. My wife also had difficulty getting out when this truck and trailer was parked previously. It seems this individual with sandy blonde hair thinks this is a game vs. a safety concern. When I asked why he couldnt park in front of the clients yard which is twice as wide he said it might block their entrance - how ironic! I will speak to our neighbour so he knows how rude this driver/landscaper was. The driver also said - when I need the truck to be moved he would do that - I said I am leaving now and he continued to unload his equipment and did not move his truck or trailer. Oakville is a lovely community and we have lived here over 30 years. This driver doesnt realize how word gets around. I tried yesterday to call three times to bring this to the attention of someone who is capable of carrying on a civilized conversation at Green Thumb - the phone just kept on disconnecting either by the driver or a problem at the landscaping company with the phone systems. Now you have been made aware of two problems that you need to address. Unquestionably people can choose many different landscaping firms - Im glad I not using Green Thumb. Our landscaping company is always polite and sensitive to parking concerns. Lastly, you should probably consider using pylons before you cause an accident and by way of this review - you are on record for this concern, as well being on file with the Town of Oakville By-laws enforcement with a confirmed case number and flagged as this happening on multiple occasions on this street alone. Was it really worth being so flippant in your attitude and potentially causing an accident not just on our street but others? Hope others contemplating using a landscaping company take heed of this type of behaviour. Green Thumb gets two Thumbs Down for Attitude and Safety!
I just wanted to pass along my thanks to the wonderful men and women who have worked on our yard and gardens this season. It has never looked better! The edges are clean and perfect. Everything is trimmed and pruned to perfection. It just looks amazing. I would never be able to get it looking this beautiful.
.They asked way more than the initial quote. .I asked to install some tiles around the pool, which they said ok, however, when they started they said, we cannot install tiles, if I knew that, I would not hire green thumb for the job. The reason Im writing this review because they used my credit card without my permission. they asked for triple the initial quote, I told them that was not the initial price, they responded that they will get back to me later. a month passed and nobody called me. Then I knew why they did not get back to me as they said, because they took the money from my credit card without even telling me. over the years I dealt with some contractors, I never had anybody asked for credit card info.
This review is strictly on how these people operate in the community. They drive around like no one is on the road. No signals. They cut me off. Almost pushed me into the curb. If it wasnt for quick reactions there would have been a serious accident. Now I get it. Mistakes happen. But no signal. No nothing. Just a swerve over without a look going up guelph line. No wave of an apology. Nothing. Bad attitude. Not the way to drive a company vehicle
Green Thumb Landscaping is professional, dependable and very knowledgeable in their business. Always friendly and willing to make recommendations. A pleasure to do business with.
Thank you to Keri and the Green Thumb team - Harrison, Jesse and Jim - for the amazing landscaping in my front yard and transformation in the back! They are professional, prompt, and hardworking. Gorgeous work! I highly recommend their services!
Very prompt, professional and honest advise. I called on behalf of a friend and she was very impressed. You made me look good...!
Green Thumb recently re-landscaped our front and back yards, including our pool area. From initial design, to hardscape and plant choice, through to installation and final completion they were amazing. Keri listened to what we liked and really delivered with the design - it is exactly what we were hoping for. She went over and above personally sourcing pavers, choosing the plants, shrubs and trees, as well as other elements of the design, resulting in gardens that we love. It was a tough project, removing an old concrete patio by hand, laying stone pavers in the front and back, as well as removing overgrown shrubs and plantings. The team was thorough, very friendly and courteous, answered all our questions and left our yard clean and organized each day. If you are looking for a landscape refresh or a complete renewal, I would highly recommend Green Thumb Landscaping.
This is our first experience with a property maintenance company and we could not be happier. Our lawn and gardens look amazing and the staff our friendly and knowledgeable. Thanks so much for your hard work.
Always a pleasure working with the team at Green thumb. Our lawn looks great because of their care.
Our lawn and flower garden always look their best. Thank you for the great job you do. I would recommend your company to anyone.
We have dealt with Green Thumb for many years for our summer and winter property service. You can fully rely on them and their quality of work.We recommend them 100%. Cheers, Shaun Muldoon Oakville, Ontario.
Kathy and her team were great ! Very Professional all the way .The lawn was always done precisely and expertly . Thank you Green Thumb .
Kathy and her team take pride in their work, are very professional and trustworthy. My property is always kept neat and tidy, and they always accommodate our needs with short notice. I would highly recommend them.
WE had Green Thumb do a yard clean up, weeding and trimming trees. We are thrilled with the result. Its like a new property. The landscapers worked diligently and were very knowledgeable.
Green Thumb has exceeded our expectations on jobs they have done for us. We are thankful we choose them and appreciate their quality workmanship and professionalism.
Amazing service and quality work!
Professional service delivered this summer. Would recommend
Very friendly and professional company, always there to answer questions and accomodate for there customers
Simply amazing! What a fabulous job Kathy, Todd & the crew did to my front, side and backyard. I just love the transformation from bland to grand. The patio is a great addition, with lots of room to host a party or just hang out with a cup of coffee and admire my new garden. The crew went above and beyond with no detail overlooked, and cleaned up afterwards each day. I have absolutely no hesitation in recommending Green Thumb Landscaping. Thank you to all.
Numerous compliments have been received on our gardens thanks to the hard work by Green Thumb. Kathy and Theresa have added that extra personal touch by following up on a regular basis with the Site Manager of our Condominium to ensure the service is top notch.
Kathys team is both professional and creative. They approached our back yard privacy hedge project with utmost diligence, working through options till they landed on the right one, sourcing just the right trees, executing with excellence. Their maintenance service is also excellent - I have a peace of mind that the yard is in great shape and the trees and plants are well taken care of by the team. Highly recommended.
An outstanding company and team! If you are looking for a Landscape company that treats you as part of their family, delivers impeccable service and makes your lawn and gardens look amazing -- Green Thumb Landscaping is head and shoulders above any other company we have worked with.
Great landscaping
We have used Green Thumb for the past few years and are extremely satisfied. The staff that works on our lawn and garden are always polite, friendly and professional. Our front garden always looks great and they take a lot of care with our lawn to make sure it is just right. Weve had GT build us a backyard garden box for vegetables which our entire family enjoys working in and I dont hesitate to contact them when we have a new project or idea in mind. You wont be sorry if you use Green Thumb.
Working with Green Thumb has been a pleasurable experience. We had trees, perennials and interlocking stone work done to our specifications. Twice when a number of perennials died they promptly returned and replaced them. I would not hesitate to recommend Todd, Jim and their team for any landscaping needs.