Natty Garden in Brooklyn

636 Washington Ave, Brooklyn, NY 11238, United States

★★★★☆
(359 reviews)
Specialties: Garden center Christmas market Florist Garden Landscaper Plant nursery

About

Second location at 383 Marcus Garvey Blvd. Bedford-Stuyvesant. Brooklyn NY. Natty Garden specializes indoor and outdoor plants, as well planters, pottery, growing media, soil, nutrients and additives. Plant care, pest and disease control. Seed starting/ cloning. We are happy to guide you in choosing a plant and help repotting. We are a local business here to help you green your home and the planet.

Website
nattygarden.com
Address
636 Washington Ave, Brooklyn, NY 11238, United States
Plus Code
M2HP+M8 Brooklyn, New York, USA
Time Zone
America/New_York

Business Hours

Monday
9 am–7 pm
Tuesday
9 am–8:30 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–7 pm
Sunday
9 am–7 pm

Services

Service options
Delivery In-store pick-up On-site services
Accessibility
Wheelchair-accessible entrance
Planning
Quick visit
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Photo Gallery

Reviews

4.2
★★★★☆
359 reviews

Most Mentioned

prices (48) soil (18) pots (17) questions (9) houseplants (9) selection (7) healthy (7) sales (7) patient (6) fungus gnat (3)
5 stars
231
4 stars
58
3 stars
14
2 stars
18
1 stars
38
★★★★★
October 10, 2024

Jodi is amazing! My beloved snake plant was sick and I didn't know what was wrong -- only that more and more leaves were dying, rapidly. Jodi let me bring my plant shortly before closing. She diagnosed it, repotted it, and patiently taught me how to propegate leaves that could be salvaged but not potted. There were three people working in the store at that time and everyone was friendly and welcoming. The selection of plants looked great. I will definitely return!

★★★★★
July 29, 2024

Had to start from ground zero populating a new apartment with a new group of plants… Loved the diverse selection and easy access to supplies, but best of all was Jodi ! She was beyond helpful and patient; she helped me with repotting advice, making sure I understood care routines, carefully checking for diseases before sale, and even looking at photos of my apartment interior to gauge the trajectory of the sunlight and suggest the best areas to place the plants. Would recommend! Thank you Jodi !

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★★★★★
May 12, 2024

I’ve been shopping at Natty since it opened. Joel has always been honest very helpful with advice. This store is a neighborhood institution and clearly a labor of love. It gets very busy during prime planning season so plan to go a little early in the day.

★★★★★
July 10, 2022

Good selection year round and helpful staff! I love coming to Natty Garden and never leave empty handed. They deliver within the neighborhood for a reasonable fee which is helpful for bigger items.

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★★★★★
January 16, 2022

Apologies for the blurry photos. I really enjoyed speaking with the staff. He helped me understand the best setting for the plants I was considering. You could tell he was busy but at the same time cares about the craft, and ensuring customers leave informed.

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★★★★★
May 9, 2021

I had such a good experience at Natty Gardens this week. I was helped out by a guy named David. I really appreciate someone who takes pride in the job that they do. He was very knowledgeable about different plants/ best seasons to grow/How often to water them/ best bang for my buck. And I really appreciate that. Sometimes you go into stores with a lot of dumb questions. David never once made me feel like I was dumb for the most simplest questions. I really appreciate the hard work of the Natty Garden team. They made me feel not just a priority but like family. And that's very rare for Brooklyn lol

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★★★★★
March 22, 2019

I've gotten my healthiest, happiest plants for the best prices at Natty Garden. This place beats all the fancy stores hands-down. The person working there (the owner) is hard at work tending to the store, but he was very calm, patient, and helpful with me. Can't wait to go back. :)

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★★★★★
December 10, 2018

First time there & the staff was friendly and helpful pamphlets. Lots of plants inside & pots. So nice to have this place near by.

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★★★★★
January 1, 2025

i can always count on natty garden for my plant needs, and the owner is so nice!!

★★★
Verified Reviewer
October 22, 2024

Plants on the outside not taken care of properly...always die soon after you buy

★★★★★
August 22, 2024

Lu was so helpful and kind, and the plants are beautiful! Thank you!

★★
Verified Reviewer
July 22, 2024

Came a long way on a hot summer day, truly beautiful plants surrounded by overly priced pots and unwelcoming energy from front desk. wished I had purchased locally instead, I know I wouldn t have left feeling so dreadful.

★★
July 22, 2024

Says they open at 9 on their website, 9:30 gates are down. This is why people just order online

★★★★★
June 22, 2024

I went here to purchase tomato plants. They had a variety to choose from, plus pots, herbs, and other house plants. I purchased four cherry tomato seedlings for $2.50, which seemed like a great deal. I ll definitely be coming back.

★★★★★
June 22, 2024

So knowledgeable and helpful! The only plant store I go to.

★★★★★
June 22, 2024

Everyone who works here is always so kind and knowledgeable. I always leave with all my plant questions answered. Great prices for flowers and veggies. Love coming here!

★★★★★
Verified Reviewer
May 22, 2024

Found beautiful plants and tomatoes. Prices were fantastic too!

May 22, 2024

Owner needs therapy and 75% of the plants are infested.

April 22, 2024

All good until you need help. I identified the trees I wanted, waited patiently for 15 minute to speak to the cashier only to be told that three other guys could help me and that they were outside. Said gentleman were nowhere to be found. It really shouldn t be this hard to spend my own money.

April 22, 2024

I stopped by Natty Garden, off Washington Ave, this morning. I walked in and greeted the male clerk. As it was my first time stopping by this plant nursery, I decided to browse around for an indoor table plant. I wasn t in this establishment for more than 5 minutes before the clerk came to look for me. As soon as he finds what aisle I am in, he seems shocked as I notice him. He says nothing but Oh to me. He didn t ask if I needed any assistance, what I came in for if I were looking for a particular plant nothing. What he did do was PROFILE me. (There were other people in this establishment as well) I continued to browse, but I decided why should I give an establishment my money when its employee was profiling me. I ended up following my instincts and leaving. I will not be returning here. There are plenty of other plant nurseries within this borough shame on you, Natty Garden for hiring such an employee. Perhaps you should re-train him or find another solution where no other customer has to be profile. It is 2024, and we, as humans, must do better!

★★
April 22, 2024

I really wanted to like this place, since I prefer to shop small/local rather than going to the big box stores or online retailers, but I ve given them multiple chances and just can t recommend it. I bought three plants here last summer, of which two were completely infested with fungus gnats that spread to my other plants. One of those plants basically withered and died within weeks. The other one pulled through but I realized just recently that it s not even potted correctly, they just stuck three small grow pots into a bigger one and covered them with soil, it s ridiculous. I ll be shopping elsewhere for my next plant, unfortunately

Verified Reviewer
February 22, 2024

Visited ONCE and NEVER went back. I went looking for a tough indoor house plant. There was a guy working and one other customer browsing around. I asked the guy working for some help and he said give him a minute. I said ok, waited standing by a plant I was considering and wanted to speak with him about. He NEVER walked over to me. He checked out the other customer. Then disappeared. I looked around and I was alone. I just walked out. RUDE. So because I cannot reply to the owners reply...I will reply here. Only Jah alone will judge you. TRUE Natty dont move so. Why do you keep changing your reply to my review. You should stand firm on what you say. The negative reviews all speak to the same poor customer service. The issue is not everyone else. As for intentionality, I am a black woman who intentionally decided to patronize a black owned business. Black owned or not, it doesnt give you a pass to be rude, then reply to my negative experience at your business in a negative and defensive way. I stand firm on what I said, TRUE Natty dont move so. As always Jah protected me that day.

★★★★★
January 22, 2024

Great shop, reasonably priced. The employees are very knowledgeable and more than willing to share their knowledge and recommendations without pressuring you for a sale. For someone reason everyone thinks Brooklyn should feel pretentious, exclusive and high-end. Glad this store doesn t follow suit. It feels like a relaxed local community store and that s what makes it great.

★★★★★
January 22, 2024

Staff was so helpful. And the plant (a gift) looks great. Thank you

Verified Reviewer
January 22, 2024

Owner is rude and mean. Wont be back.

Verified Reviewer
January 22, 2024

Came here to repot my 55 cactus. Was surprised by how careless and rough the process seemed for such a large + delicate plant. Sadly died the following week after two years of ownership.

★★★★★
Verified Reviewer
January 22, 2024

I went to Afronpunk this weekend and saw Natty Garden selling plants. The customer service and the vibes was great. I would like to shoutout Chris who was very knowledgeable and Well educated about all of the plants displayed on the table and throughout the event. I look forward to visiting the shop again. I would definitely recommend anyone to visit the shop. Thank you

January 22, 2024

This place is so expensive for the quality, prices are very random, seemingly decided at check out sometimes. Now I m on google reading reviews - the owners responses to reviews make me regret giving this place business!

★★★★
January 22, 2024

Nice people and a lovely plant selection, but their online order system seems a bit disorganized I placed an order for pickup a few weeks ago, never heard anything after it was confirmed, then got a call a few days ago asking if I was available to receive the delivery. I said i would pick it up, and when I went to do that today, they did not have my purchases ready to pick up, and half the items were out of stock. Until they work out their system, probably best to just keep this an in-person shopping experience.

★★★
Verified Reviewer
January 22, 2024

Lots of stuff but super r-e-l-a-x-e-d. On a Saturday 45 minutes to pay. Maybe my own fault. Also no advice for plants. Go look yourself.

Verified Reviewer
January 22, 2024

One would think that going to a place called Natty Garden on a sunny spring morning is going to be an uplifting experience...or at least a pleasant one. Nope! My gripe is ONLY with customer service! The selection of plants and all things garden related is great, and prices are very reasonable. Yesterday morning I went to this store purchased two items and left only to notice that I had purchased charcoal when I needed activated charcoal...so I went back to return it. I approached the register with the item I had just purchased 10 min earlier. There were two employees there: the woman was on speaker phone being chewed out by her boss who had rung me up earlier. Jay was on the other register. I asked to return an item for refund. The woman asked Jay to take care of me. Hold on a second, man he says. So I wait, hearing the uncomfortable phone conversation, waiting for Jay to finsish sorting through label stickers. Another phone line starts ringing. One second man Jay says again to me as he goes to answer the phone. He finished the call, came back to the register, and starts sorting labels again. I say Cmon dude can I get this item refunded to my debit card please? He answers in an agitated loud voice Shes gonna do it for you, and dont call me dude. Do I look like a dude to you man? She was outside now but still on the phone. I apologized and asked him not to call me man since he took offense to my calling him dude. He threw down what was in his hands and said he wasnt gonna help me as he stormed out of the store leaving me in the store alone. I went out and asked the woman to please refund my card. Jay comes around the corner with another employee YELLING at me to go back inside and this guy will help you! 3rd employee is very competent and friendly and finally after ten minutes of this nonsense I am able to get refunded and leave. Going to the Natty garden center yesterday left me wishing I never did! Ive been a customer for several years and have had other similar experiences there but this is the final straw for me!! I meant no disrespect by calling Jay dude just like Im sure he means no disrespect when he calls people man. But if he is so sensitive about this, he should NOT refer to customers by anything but their first name and/or he should not work with cusromers at all in my opinion. *update* I went and read other one star reviews and the owners replies...all I can say to the owner is you are in the wrong line of work.

Verified Reviewer
January 22, 2024

Rude service, sketchy receipt (custom item for everything), same-day delivery took 3 days and 8 calls to sort out (and driver was upset we didnt come down at the first ring... lol...) Avoid, unless youre buying in-store, maybe

★★
Verified Reviewer
January 22, 2024

Overpriced with nonexistent staff.

★★★★★
January 22, 2024

Its very beautiful I had to run out of there I wanted to pick up every plant and very affordable too

★★★★★
January 22, 2024

Plants are good, price is good, but the plants are small.

★★★★★
Verified Reviewer
January 22, 2024

Great selection. Local garden center.

★★★★★
Verified Reviewer
January 22, 2024

The best garden nursery in Brooklyn. Centrally located, wide selection of vegetable plants, flowers, and seeds. Great presentation, well organized, making it easy to shop. They have all the garden accessories you could possibly need. Staff is professional and knowledgeable and most importantly, their prices are very affordable. Will go no where else!!

★★★★★
January 22, 2024

The pet shop is very clean ! Customer service is superb. The cats in the are very friendly and has the natural grown animal wet, dry, and frozen foods

★★
January 22, 2024

Good selection, reasonable prices. But every plant we ve gotten from them (at least 5+) has been absolutely infested with fungus gnats. And they ve now spread to our other plants. Like an OUTRAGEOUS amount of fungus gnats

★★
January 22, 2024

Rude staff and uninterested in selling. Go elsewhere.

January 22, 2024

Just witnessed the person working the cash register berating and belittling someone who works (for him? With him?). Inappropriate and unprofessional to do in front of customers (or, in my opinion, at all). Lots of other places to buy plants!

Verified Reviewer
January 22, 2024

I bought an indoor house plant here and it had centipedes.

★★★★★
Verified Reviewer
January 22, 2024

The young man who helped me last time has great advice. You could tell he is passionate about his job and was happy to help me begin my plant mom journey (lol). If you need expert recommendations, I highly suggest this neighborhood shop. They have everything!

★★★★★
January 22, 2023

I love NG. Perfect spot for my garden supplies.

★★★★★
Verified Reviewer
January 22, 2023

Very centrally located to buy plants and garden supplies for the many small gardens in the area. Many brownstones have front and rear gardens that can benefit from this conveniently located garden supply and nursery.

★★★★★
Verified Reviewer
January 22, 2023

Stop in with a friend to check them out. I about to go back to pickup for my herbs garden. Great location but it s difficult for parking.

★★★★★
January 22, 2023

I read some reviews of this place to make sure they didnt have a history of bugs or pests in their plants, and was initially a little turned off by some of the reviews. I dont know what the fuss was about. Ive been here close to a handful of times and I really like the place. They carry good products at a price that makes sense given the convenience of the location. They have some great plants, admittedly not cheap, but in mostly great care from what Ive seen. And I can tell their inventory isnt old, because theyve recently sold out of my preferred potting soil and were able to let me know more was coming in the coming days.

★★★★★
Verified Reviewer
January 22, 2023

A very handy neighborhood gardening store.

★★★
Verified Reviewer
January 22, 2023

Selection is nice, but some sections won t show prices (which mostly are quite expensive). Home Depot gave much better prices

January 22, 2023

Good selection of plants, unfortunately everything is overpriced and the staff is horribly rude and unhelpful. I have visited this place several times and would let past rudeness slide marking it up to maybe that person was having a stressful day, however, during my most recent visit an employee went out of their way to shame my wife and I for wearing a mask while inside the building. This place is so convenient for this neighborhood, but that convenience is outweighed by their hostility.

★★★★★
January 22, 2023

Literally heaven on earth. Super affordable, crazy nice staff, and an absolute rainforest of plants. I have to fight the urge to buy the whole store every time.

★★★★★
Verified Reviewer
January 22, 2023

Good collection of plans and Potting materials

★★★★
Verified Reviewer
January 22, 2023

They have many things there trees shrubs plants flower plants good prices. You dont have to shop in a place you look at it when it started small at one corner then it grew to another corner and their business is doing well

January 22, 2023

Went to this location on Friday at 6:30p to have two small plants re-potted. The gentleman working the counter was incredibly unfriendly, made no eye contact and refused to pot the plant. He stated he had too much going on - all the while yelling at, presumably, his daughter who was under his chair. I asked if there was any way he could look at the orchid and cactus I brought in. He ignored my questions and bluntly replied to come back the following day. Noted. I returned the following day with the same plants and his attitude was again dismissive and rude. At this point, he once again refused to re-pot the plants I brought in stating he did not have the appropriate soil. Had he taken a moment to look up during the first encounter, he could have prevented me making two wasted trips to this location. I still purchased some pots and a couple plants despite his trash service but it will be the last purchase I ever make at this nursery. Normally staff here is friendly, but if you see a short brother with locs and a daughter behind the counter, expect to receive poor service.

★★★★★
January 22, 2023

Great

★★★★★
Verified Reviewer
January 22, 2023

Fantastic experience

Verified Reviewer
January 22, 2023

The store hours open on 9am on Sundays. I came on a Sunday at 10:30am and the store was closed. One employee was there and said someone else would be there in 10min. After waiting 20min in the cold, I gave up to look for a more punctual shop

★★★★★
Verified Reviewer
January 22, 2023

Small, but convenient garden center with dirt, rocks, planters, and plants. Annuals and perennials are available in the summer, as well as some veggies too. Nice staff! Cash or card accepted.

★★★★★
January 22, 2022

Staff are super knowledgeable, the store carries a wide variety of healthy indoor/tropical plants and everything you need to take care of them. Good prices too!

★★★★★
Verified Reviewer
January 22, 2022

Great experience. Beautiful plants and great seeds.

★★★★★
Verified Reviewer
January 22, 2022

Knowledgeable staff and nice variety of plants! We ve been to many plant nurseries and stores but whatever we bought here last and still living & thriving in our apartment while the others die out no matter how much I care.

★★★★★
January 22, 2022

Friendly and knowledgeable staff

January 22, 2022

In trying to furnish my exs/kids apartment before they went on a week long vacation, I ordered some gorgeous looking plants from the nicely designed website five days ago. After three delivery dates came and went with no fulfillment, I was told that the plants are out of stock. The person/delivery person on the phone during my final attempt at finding out where my delivery was, understandably, was busy helping other customers, and taking other orders, and wasnt able to give me his undivided attention. There was no attempt at rectification, or later scheduled delivery, was just told that the order would be cancelled, and the call ended. Not the service one hopes for in a flower/garden shop, alas. That s capitalism, I guess.

★★★★
Verified Reviewer
January 22, 2022

This place is amazing. If you need anything for plants or gardening. This is ur first and last stop!

★★★★★
January 22, 2022

Absolutely adorable locally owned garden center. The employees were super friendly and the variety of vegetables and herbs available was truly delightful. Will definitely be shopping here again!

★★★★★
Verified Reviewer
January 22, 2022

Beautiful plants and fair prices. Fast delivery as well and very friendly employees. Highly recommend!

★★★★★
Verified Reviewer
January 22, 2022

Friendly, helpful, affordable. I d recommend stopping by. More of an outdoor selection, but some good gems inside.

Verified Reviewer
January 22, 2022

Shabby plants the Main worker whom we asked .when did they open ? He Repiled ,oh around ten am or so .. we said but its after ten now ... ( 3 ppl .waitng ) I will definitely not return ... I believe in punctual people.

January 22, 2022

I came here around 9:20am, closed. Google says it open 9-17. Tried to contacted them, no body picked up calls. I waited and saw a staff was working, so I asked him when it would be open. Answered me 10am. Well, now is 10:20am, 10 people and 2 dogs are still waiting, and nobody knows what time it will open. Staff doesn t open the door or provide any shades for us. Literally standing under the sunlight and getting burned for 1hour.

★★★★★
Verified Reviewer
January 22, 2022

Great plant selections and advice from owner. Reasonable prices. Handicap accessible.

★★★★★
Verified Reviewer
January 22, 2022

Fresh edible at peak. And all the supplies you will need. He can special order as well.

★★★★★
January 22, 2022

This is the best nursery on dean st & Washington Avenue. Everyone who works here has very keen knowledge & prices are awesome bring your family and friends to see the variety of plants and soil & pot holders they have you won t be disappointed. Self sufficient of growing your own food or just to have a positive aura of plants that help you breathe better Natty Gardens selections are always great to see as well as to own for yourself I know I ain t disappointed in the variety they have . Have a blessed day and many blessings to natty garden

★★★★★
January 22, 2022

Best local shop for plants and planting supplies.

★★
January 22, 2022

Over the years, Ive purchased at least twenty plants but will most likely not be returning! This is a black owned shop, but maybe not so much black operated or cultured. Ive noticed a decrease in black staff over the years. I walked into the Washington Ave location today with a friend to purchase a few houseplants. Due to lack of line management, there was some confusion amongst customers on who had the right to approach the counter to pay. It was agreed that I would go first, as I was on the correct side of the store (near the pots). I requested that my plant be repotted in a planter I also purchased there. The cashier (brunette in overalls) said she could do it after assisting the next two customers. I let her know I would wait outside, so to not take up space. I watched as she paraded two WHITE customers around the entire store (inside and outside), walking past me several times with no acknowledgement or status check of my plant. Instead, I asked the friendly black staff member (short guy with locs) to let me know the hold-up. He said she will be just a second, to which I replied she has ONE MINUTE. He chuckled and then let her know I was still awaiting the repotted plant Id just purchased. She appeared to have remember but walked back inside the store, placed both hands in her pockets and started to assist another customer (unprompted). When the black staff realized how frazzled I had gotten, one of them decided to pot the plant for me. As a CUSTOMER, I expect a certain level of service and professionalism. As a black man shopping in a black owned business, i expect a level of care, service and comfort that is usually not always afforded to black people in non-black owned spaces. Youre not going to receive that a Natty Garden, simply because the staff does not embody the culture or have any understanding of it. There are other black owned plant nurseries I will continue to support so im putting Natty on the shelf for a while, if not permanently.

★★★★★
Verified Reviewer
January 22, 2022

Great hospitality, beautiful plants. Reasonable prices. This is were Ill get my plants from now on.

★★★★★
Verified Reviewer
January 22, 2022

They had a lot of nice plants and the team was helpful.

★★★★★
January 22, 2022

Mothers Day was around the corner and I had no idea how to pick flowers for the one I love. A friendly and helpful clerk name David was their to solve all my problems. He helped me picked out the most beautiful flowers I ever lays eyes on. Thank you for saving my Mothers Day! Definitely will come back again because of his service.

★★
January 22, 2022

brought some herds plants and 1 Jasmine plant all die except 5 of the pepper trees,followed all instructions but their dead,call and their saying no replacement for the plants,well never again $40 down the drain for herds,also please note grown it on a small farm so it dont have anything to do with I dont know how to care for plants because my house is full of plants

★★★★★
Verified Reviewer
January 22, 2022

The staff are great and very informative. I will return a lot because they have a wide selection of plants and the things that you need to do gardening.

★★★★★
Verified Reviewer
January 22, 2022

Great place

★★★★★
Verified Reviewer
January 22, 2022

Friendly staff, nice variety of plants.

January 22, 2022

staff is ill informed and have very little selection. if looking for basic hydroponic supplies this is not the place. i repeat this is a garden center not a hydro store

★★★★★
Verified Reviewer
January 22, 2022

A great plant store, wide selection, small business, kind staff. Not much more you can ask for. Staff if very well informed and happy to help you. They have seasonal items (ex Christmas trees in winter).

★★★★★
January 22, 2022

I love this place! Amazing nursery for large plants. Very happy with my birds of paradise

★★★★
Verified Reviewer
January 22, 2022

Lots of options for common plants. Came in for potting mix and orchid bark. Surprised to see all the pests preventions and will definitely come back for emergency infestations.

★★★★★
Verified Reviewer
January 22, 2022

Beautiful selection, really good prices, and the staff was incredibly helpful.

★★★★★
January 22, 2022

Although there was one employee in the entire store with multiple customers, customer service was top notch!

★★★★★
Verified Reviewer
January 22, 2022

friendly and reasonably priced

January 22, 2022

The owner of this place is so rude and dismissive. I ve been supporting him for years and have always been taken aback by how rude he is to me and other women I ve witnessed. I literally never leave reviews but I m tired of trying to support this Black-owned biz and get treated like trash. That s the last he ll see of my Black dollar. Enough is enough! Ugh

★★★★★
January 22, 2022

I cannot keep plants alive, but the plants I ve gotten from Natty Garden are so healthy and strong that even I have managed to keep them thriving!

★★★★★
January 22, 2022

Jay is amazing! We got there a few minutes before close and helped us decide on the perfect plant for our space. They re always friendly and helpful at Natty. :)

★★★
January 22, 2021

Pros- I was looking for a snake plant and called ahead to see if they had any in stock. I spoke to a friendly sales person. When I got there at 1:30 pm to purchase,the store had a beautiful selection of plants. Cons- there was one cashier available and no one on the floor. As a result the cashier had to answer inquiries and ring up everyone up. She was really nice but didnt take into consideration that there were several people waiting to pay as she stopped each time to engage in conversation. I over heard the customers behind me say they had questions about a plant but felt like it was too busy to ask. At one point the cashier called out to someone that was their office to ask a question and I couldnt see why they werent helping at the register or at least on the floor. On a Sat when the store is def busy? I was there for close to 30 min just to pay for a plant. Overall, great store but they need to have more staff available at busy times.

Verified Reviewer
January 22, 2021

Infested plants two of which died within a month and one survived for 6 months

January 22, 2021

Extremely crowded. Staff werent present or much help. Paid $24 for a small cactus that wasnt tagged, which is now rotting in my kitchen - literally oozing and moldy after 2 weeks. Sad! Recommend the Sill, where I have plants that are thriving for over 2 years! And since I cant respond to the owners reply. I just want to add why I recommend going to another store - where they take more care and warranty plants. Dying after 2 weeks is not because I am filled with hate, its because there was something wrong with the plant, which was my point. Right back at you Natty Garden. Nice example of customer service and love for the community.

★★★★★
January 22, 2021

They have a beautiful arrangement of plants and the staff is very knowledgeable and friendly. Imen!

★★★★★
Verified Reviewer
January 22, 2021

I always get amazing items & plant babies from here. Staff is super nice and informative.

★★★★★
Verified Reviewer
January 22, 2021

Keeping the culture going, by greening the earth. Best plants for the best prices. Been to the Bed Stuy location 10 times. Entitled hipster free location! Selassie eye!

★★★★★
Verified Reviewer
January 22, 2021

I love all my plants from Natty! Great quality and good prices.

★★★★★
January 22, 2021

Nice shop! Visited the Bed-Stuy location for the first time. A little busy but the staff was nice and the prices are very reasonable. I would absolutely go back. Happy to support a Black Owned Business especially during these times!!

★★★★
Verified Reviewer
January 22, 2021

Friendly staff large selection, ok prices, but perhaps Im spoiled by home depot

★★★★★
January 22, 2021

Great selection of Indoor plants, outdoor plants and edible veggies & herbs, pots, soil, fertilizer etc... Very freindly helpful staff. Go here and treat yourself to another houseplant.

★★★★★
Verified Reviewer
January 22, 2021

Fantastic garden store. A lot of variety of plants & flowers. Slightly pricey but definitely worth it. High quality stuff.

★★★★★
January 22, 2021

OK RECIEVED WHAT I NEEDED NICE PRICE.

★★★★
Verified Reviewer
January 22, 2021

Awesome garden store. Great staff very helpful.

★★★★★
January 22, 2021

Great and affordable

★★★★★
January 22, 2021

Has everything you could need in planting/gardening! I don t get all the negative reviews regarding employees, they were professional and helpful in my experience. Happy to support a black business as well. Would definitely recommend.

★★★
January 22, 2021

I ve been to natty garden twice. The first time was to get a new pot for my jade plant, and the second time I purchased a string of pearls. They are on the expensive side of things, you can find the exact same pots they have elsewhere for less. Also my string of pearls started to rot at the root. I have mixed feelings about the energy in the place. The lady who helped me was nice, but I won t be going back. You can find same plants elsewhere for less.

★★★★
Verified Reviewer
January 22, 2021

Nice/friendly staff. Some of the plants are overpriced.

★★
Verified Reviewer
January 22, 2021

No one particularly helpful or knowledgable. Their house plants looked ignored and dusty.

★★★★
Verified Reviewer
January 22, 2021

Local garden & outdoor supply. They keep a nice inventory of pots, soil & have great selection of indoor & outdoor plants & trees.

★★
January 22, 2021

Great selection of plants and flowers, horrible customer service.

★★★
Verified Reviewer
January 22, 2021

Pros: massive selection of plants Cons: woman behind counter said she thinks face masks are unnecessary and part of covid hysteria do not require customers to wear a mask indoors (there is no way to social distance) sold many plants with root rot mildly overpriced Kinda disappointed. Had a much better experience at Do it Best on Fulton, though I d much rather support local businesses than chain stores.

★★★★
January 22, 2021

Prices are a lil high

★★★★
Verified Reviewer
January 22, 2021

Decent experience. Workers could be a little better informed on basic plant care but they have a nice healthy variety of plants

★★★★★
January 22, 2021

Natty garden is a like entering an enchanted place. Natty is the place for unique planters. The staff is knowledgeable and friendly.

January 22, 2021

Unfriendly staff.

January 22, 2021

Called to check if they had what I wanted, twice, waited in line to get inside and big surprise oh oh we just had it.. No plant.

★★★★★
Verified Reviewer
January 22, 2021

A Brooklyn treasure. Very good customer service even when busy.

★★★★★
Verified Reviewer
January 22, 2021

The employees were kind and extremely helpful. The indoor and outdoor spaces each have a wonderful selection of plants. The prices seemed a tad bit high, but you get what you pay for, and our plants are doing extremely well!

★★
January 22, 2021

The employees were very friendly and helpful! However, when I went all the plants looked like they were dying so there was a very limited range of healthy looking plants. I bought a (what seemed like) a very healthy neon Pothos, and when I got home I decovered a few mealybugs and a few fungus gnats. Very disappointed with that.

Verified Reviewer
January 22, 2021

Ive been coming here for two years and have had very little problems until recently. I get inventory issues from Covid but on top of low inventory that doesnt seem to ever replenish the staff has been unhelpful answering basic questions. Ive also seen either the owner or other staff members yelling at workers on the floor during store hours multiple times and its made made me uncomfortable and unwelcomed. Even the staff were visibly upset. Im sure because Ive left a one star review Ill be seen as a hater by the owner who is only replying to one star reviews but I really gave this place multiple chances and want to keep being a patron, especially to a black owned business, but I cant if theres no inventory and customers dont feel welcomed. If youre looking for basic pots/fertilizers youre better off hitting up a hardware store in the area. P.S. to the Owner who is responding (and I cant reply to directly) 1. If youre responding to me then youre not being the bigger person you think you are. All your responses to complaints here are rude to paying customers. 2. Im not white.

★★★★★
January 22, 2021

I ve been coming here for at least 4 years and never had a problem with the plants or the workers. Yes it may be a little pricey compared to Home Depot or Lowe s , however you are getting better quality and well cared for plants. My daughter and I went in to purchase a plant but came out with 4 plants and a pot. Steven was extremely helpful granted it was a Saturday afternoon and busy. He was knowledgeable about the plants and I look forward to returning for my next plant.

★★★★★
January 22, 2021

Really nice place. I found a sweet pot and some soil I needed. Great, friendly service.

★★
January 22, 2021

I used to love this place but the last two times I went I noticed that more than half the plants were in need of serious TLC, drying off, wilting, just dull and unhealthy looking. So much so that I almost bought a couple just to revive them. Please please care more about the plants, I would buy so much more if the stock was in good condition.

January 22, 2021

I had a horrible experience here today. Unfortunately I had to return everything and leave. I wanted the items, but the way I was handled and overcharged and then made to seem as though it was an honest mistake of miscommunication when the attendant clearly seemed rushed and unfocused. I will never return and don t suggest anyone to purchase here. I ve had better experiences at Home Depot at least you don t expect anything better there.

★★★★★
Verified Reviewer
January 22, 2021

Beautiful selection of plants , including some exotic ones. Friendly staff

★★★★★
January 22, 2021

Thank you to Riv and Natty Garden! The music is great, the plant & pot selections are awesome, and the folks are genuinely kind. I came in with 4 plants for re-potting and 1 sick plant who needed new soil. I am new to the #plantmom life, so visiting a plant shop could have been really intimidating. Riv was patient, explained how to select new pots, and took care of all my plant babies! I ll definitely be back in the future. Do not be dismayed by negative reviews. We are in the midst of a global pandemic; we are all plugging along one day at a time. A little bit of grace goes a long way.

★★★★★
January 22, 2021

Very Helpful and beautiful plants

★★★★★
January 22, 2021

Stephen at Natty Garden blessed us with the best plant buying experience we could have imagined! Not only did he share his extensive expertise on the variety of the plants they carry, but he went above and beyond in referencing photos of my home to curate a selection of houseplants best suited to the apartment s temperature and proximity to sunlight. He was extremely mindful of our taste while prioritizing the well-being of the plant life. Do yourself a favor and come to this location for top-notch customer care. Support your local plant shop and black-owned business!

★★★★★
January 22, 2021

Thank you Riv for saving our plants!

★★★★★
January 22, 2021

Wonderful service, low prices, diverse choices! Everything you want in a great garden center.

★★★★★
Verified Reviewer
January 22, 2021

Amazingly wonderful garden center with helpful staff and lovely fresh Christmas trees at the holiday season.

★★★★★
Verified Reviewer
January 22, 2021

Very kind and knowledgeable staff. Well priced and happy plants!

★★★★★
January 22, 2021

This store is a gem! Beautiful plants with consistent variety and the staff members are nothing but knowledgeable, friendly and engaging. Way more reasonably priced than many of the other neighboring plant shops, too.

★★★★
Verified Reviewer
January 22, 2020

Great selection of plants and garden accessories.

Verified Reviewer
January 22, 2020

Not very helpful as a matter of fact the only person there didnt budge to ask if they could be of assistance and when I asked him he said look around there might be something hanging about that. Nice but where are those plants?? NO ASSISTANCE.. and this is your answer Im sure if it was after 7 you would have told me you were closed I walked around outside for 20 min before I even came inside and walked around for another 20 asked for your assistance twice the baby wasnt an issue you were reading. Smh....if I could give you no stars I would..but no worries this is why you cant support your local business..attitude is everything in a customer service business...I agree with most...YOUR ATTITUDE WILL DRIVE MORE BUSINESS AWAY.

★★★★★
January 22, 2020

I love this place. They have organic soils and amendments, a wide array of plants, containers, soils, accessories etc. If you want a place where you can find your plants in peace without a high pressure sales person on you, this is the place. Personally I dont like high pressure sales, so if I have a question, I ask it-- and the staff is pretty knowledgeable.

★★★
Verified Reviewer
January 22, 2020

Great plant selection! Lots of cool pots and what not. Unfriendly staff though unfortunately :( Every time I come in the person working there has been rude and unhelpful. Don t think I m going to buy plants here anymore.

★★★★★
Verified Reviewer
January 22, 2020

Great selection awesome prices and loved the healtiness of the plant

★★★★★
Verified Reviewer
January 22, 2020

Great for seedlings, compost, potting soil, indoor plants and all sorts of pots. Local, affordable and worth a visit.

★★★★★
Verified Reviewer
January 22, 2020

Nice place with awesome customer service. Highly recommend and I plan to return for future plant needs.

★★★★★
Verified Reviewer
January 22, 2020

Love this place.

★★★★
Verified Reviewer
January 22, 2020

Nice place with a good selection of plants, they are friendly and the prices are reasonable consisting the condition of their plants, unlike home depot where the plants are about to kick the bucket. Youll find only specimens of exemplary health here, definetly a place to check out of your a fan of growing anything in the ground

Verified Reviewer
January 22, 2020

First day of Sunday of spring and they have one staff member on. Good tunes at least. (More staff came on later but we waited about 30 mins to be served. )

★★★★★
January 22, 2020

My favorite local business!

★★★★★
Verified Reviewer
January 22, 2020

Beautiful place , have bought from there before.

★★★★★
January 22, 2020

Best local nursery!

★★★★★
Verified Reviewer
January 22, 2020

Great selection, fair prices, knowledgeable staff

★★★★★
Verified Reviewer
January 22, 2020

Great place to work and shop for all your gardening needs.

★★★★★
Verified Reviewer
January 22, 2020

Great garden store with a super knowledgeable staff and ample selection. They also offer a reporting service to help you move plants into a bigger living space, if you want to not deal with the stress yourself. Ask the staff any questions you might have, and check here for your pots and other gardening sundries. Highly recommended.

★★★★
Verified Reviewer
January 22, 2020

Nice neighbourhood garden centre

★★★★★
January 22, 2020

The proprietor is one of the most courteous person you can find. Theres a variety of everything you need in plants and planting both indoor and outdoor.

★★★★
January 22, 2020

Lots of variety of plants and labeled. The snake plant I bought there was healthy and is continuing to thrive, will definitely go back for more plants.

★★★★★
Verified Reviewer
January 22, 2020

Exceptional plants and help

★★★★★
Verified Reviewer
January 22, 2020

Recommendation

★★
Verified Reviewer
January 22, 2020

surprisingly unhelpful and unknowable staff. I went there for informed opinions I couldnt get online and was sorely dissapointed

★★★★★
January 22, 2020

This is my go-to nursery in Brooklyn. The folks are knowledgeable, patient, and willing to teach a bit. Amazing selection of plants, air plants, pots, soil, fertilizers, and almost every single plant need. Support this local business before going to a box store!

★★★★★
Verified Reviewer
January 22, 2020

Great selection

★★★★★
Verified Reviewer
January 22, 2020

Lovely local garden center. They will lend a wheelbarrow if you need to transport a large plant home. They also offer a reporting service if you need it- definitely worth it to go here over a big box home improvement store!

★★★★★
January 22, 2020

Helpful and friendly service!

★★★★
Verified Reviewer
January 22, 2020

Good shop. Good plants, but I think the guy has pretty low tolerance for people who dont know what they want and havent done their research... unless youre a cute girl that is . Will definitely still shop here, but you definitely feel a bit shamed for being a customer that needs a bit of hand holding.

★★★★★
Verified Reviewer
January 22, 2020

Absolutely love this place! Staff is friendly and knowledgeable and they have a huge range of unique (& affordable) indoor and outdoor varieties.

★★★★★
Verified Reviewer
January 22, 2020

Thoughtful staff, beautiful plants and great prices. Hands down my favorite plant shop around town.

★★★★★
January 22, 2020

Im addicted to Natty Garden. I can walk to their Prospect Hts location but often drive to the new Bed-Stuy store, where parking isnt so difficult. I totally dig the low key, non-intimidating vibe. The staff is not pushy. If you ask for help they give it. The prices are fair and their inventory excellent. I really love the repotting service... a small price to pay to not have a ruined plant and a mess at home. So glad they are in the neighborhood.

★★★★★
Verified Reviewer
January 22, 2019

Last year I bought a bunch of plants from Natty Garden (for only a buck a piece) and they grew into huge plants! Ill def be coming back again this spring.

★★★★★
January 22, 2019

Lovely selections great prices

Verified Reviewer
January 22, 2019

The plant we bought was only cuttings recently put in the soil. Most had not even sent out roots yet. Dont be decieved by the friendly looking woman working there, she is actually quite rude!

★★★★★
Verified Reviewer
January 22, 2019

One of the best and most affordable plant stores around. None of this over-priced gentrified hipster stuff you see popping up in every other shope now. The employees are super nice and very helpful. Plus they have a ton of rocks, food, and soil to choose from.

★★★
January 22, 2019

It s nearly 10am and the place is locked up with no answer when called. Update your hours!

★★
January 22, 2019

Not very friendly. Couldn t be bothered to help. Huge line because they only had one person at the register even though there were plenty of people working and they could have opened another register. Got the plant I wanted but won t be back for additional purchases.

★★★★★
Verified Reviewer
January 22, 2019

Good place for gardening and plant supplies as well as plants.

★★★★
Verified Reviewer
January 22, 2019

Good choices. Need more workers

★★★★★
Verified Reviewer
January 22, 2019

Nice plants !

★★★★
Verified Reviewer
January 22, 2019

Always a good experience every time I visit. I had a specific order so I called ahead. Not surprised, they had everything that I needed. Service is always respectful and knowledgable good business. KIRT.

Verified Reviewer
January 22, 2019

I want to support neighborhood businesses but Natty Garden has been consistently unfriendly over the course of many years (Im a neighbor and resident of Prospect Park for more than 15 years) and I wont make the same mistake of supporting this store again. Specifically, the staff is rude, unhelpful and short. Its a shame that its so difficult to be even mildly pleasant to your own neighbors who would like nothing more than to see you succeed.

★★★★★
Verified Reviewer
January 22, 2019

Nice Place

January 22, 2019

Ive gone here several times and each time Im hoping to be proven wrong. But I have now had consistent experience with unhelpful and seemingly uninterested staff. Such a cute little garden center I hope they change their vibe.

★★★★★
January 22, 2019

I visited yesterday on a whim and was blown away by how kind everyone was, thank you for answering all my questions! I left with a beautiful pothos and I ll definitely be back again. My only suggestion is to label pet-toxic/pet-friendly plants if possible since it s a serious concern for so many people, turns out my plant is poison so I ll have to keep it up high! But other than that I had a great experience and tweeted about it so hopefully sent some new customers your way.

★★★★★
Verified Reviewer
January 22, 2019

Friendly service! Great knowledge of houseplants.

★★★★★
Verified Reviewer
January 22, 2019

A good place to buy some flowers

★★★★★
Verified Reviewer
January 22, 2019

I ve come here for most of the plants in my house or even have dropped by to ask for pointers on keeping my plants healthy. The assortment of foliage and soil there are bound to have something of your liking. The staff there are very patient and understanding of those with questions or even people that come by with loud children. Always cool and calm at this place. I love it.

★★★★
Verified Reviewer
January 22, 2019

Love this place

★★★★★
January 22, 2019

Super helpful staff, and very laid back vibe!

★★★★★
Verified Reviewer
January 22, 2019

Great selection and super helpful staff :)

★★★
Verified Reviewer
January 22, 2019

Varied and knowledgeable neighborhood plant store but sometimes hard to get attention of the staff here.

★★★★★
January 22, 2019

Hi. I got a good service in a pleasant manner. Definitely a place I would return to. Come visit.

★★★★
January 22, 2018

Good selection of indoor and outdoor plants despite the small store size. My go to garden supply shop in the area. Wish they were open until 8pm in the spring/summer months for outdoor planting needs. I can never seem to make it before the 7pm closing.

★★★
Verified Reviewer
January 22, 2018

Quite pricey but a surprisingly broad selection. Weve had many plants die from here, hence the 3 stars.

★★★★★
Verified Reviewer
January 22, 2018

Great variety of plants and prices!

★★★★★
Verified Reviewer
January 22, 2018

Always knowledgeable and friendly staff. Good selection and reasonable prices.

★★★★★
Verified Reviewer
January 22, 2018

Knowledgeable and friendly staff with a quality selection of all types of indoor and outdoor plants, herbs, and flours. Solid selection of fertilizers and soils as well.

★★★★
Verified Reviewer
January 22, 2018

Friendly service and nice selection of plants and plant related accessories. Pricing seemed reasonable.

★★
Verified Reviewer
January 22, 2018

Rude... The place is very nice, I never expected that hostility though. Came in to check for something, the person asked me to send an email for that question, which I did 2 months ago and never got a reply. I usually come to places with the best intentions and expect to be treated with just a tiny bit of respect and attention. Will find another place.

★★★★★
Verified Reviewer
January 22, 2018

Great Brooklyn plant store

★★★★★
Verified Reviewer
January 22, 2018

Great selection and customer service!

★★★★★
Verified Reviewer
January 22, 2018

Awesome plant shop with great prices for NYC! Ill be back for sure.

★★★★★
Verified Reviewer
January 22, 2018

Beautiful selection but a bit overpriced.

★★★★★
Verified Reviewer
January 22, 2018

Names of plants

★★★
Verified Reviewer
January 22, 2018

Has a good selection of plants and supplies, good for urban gardens. If you need larger scale landscaping you will need to look elsewhere.

★★★★★
Verified Reviewer
January 22, 2018

Great spot to get your garden started

January 22, 2018

Extremely unhelpful service. The guy wasted my time TWICE by not fully listening to what I wanted. I felt uncomfortable every time I had to address him - he seemed bothered and annoyed - and his suggestions were not aligned with my needs, probably because he never took the time to listen and understand what I want. I gave it a fair chance because I do want to support a local business but this place needs to learn some customer service if they plan on staying in business. Im going somewhere else.

★★★
Verified Reviewer
January 22, 2018

Overpriced for some flowers that are not well taken care of

★★★★★
Verified Reviewer
January 22, 2018

Great local place to get indoor/outdoor plants that will grow well in BK: knowledgeable and helpful staff

★★★★★
January 22, 2018

Friendly.

★★★★
Verified Reviewer
January 22, 2018

Good prices

★★★★★
January 22, 2018

I love this place because in the summer they are playing reggae loud in the a.m. and because they have unusual plant varieties if you know where to look. The owner is sweet and has great advice and a nice manner. A good spot in the neighborhood.

★★★★
Verified Reviewer
January 22, 2017

Plants are more expensive than those from say, Home Depot or a hardware store like Ace but they have a cool selection and very knowledgable staff. Also sell pots and other bits needed for starting a garden. Would recommend buying unique plants here that you cannot find elsewhere but for succulents and air plants and the like you can find a better deal at larger stores. Overall Cool neighbourhood spot with good service and good vibes!

★★★★★
January 22, 2017

Good selection for such a small place. The soil prices are also very reasonable. Ill definitely be back.

Verified Reviewer
January 22, 2017

Specifically walked 20 mins here just to have the shop closed at 6pm. Both Google maps and the website indicate open until 7pm. Updated hours to 5pm on Google. The review will remain 1 star until someone updates the hours or lets me know what happened today and why I wasted my time.

★★★★★
Verified Reviewer
January 22, 2017

Nice people there, very friendly and helpful.