Native Edge Landscapes in Boulder

Sprinkler service by Ben exceeded work by many previous providers. much appreciated

I had a complaint and it turned out I was asking in the wrong dept..The owner saw my review and immediately delt with it ..very good and impressive !!! their work was AWESOME!

We were really impressed when they started the snow removal at tungsten village. But their service went down hill with each time they came to the point that they dont even clear the sidewalks. We have elderly and disabled people living here some in wheel chairs.

We had Native Edge rip out our lawn and put in perennials, mulch, and drip irrigation last year, as well as putting in garden boxes. The garden boxes are great, but the mulched area was covered in weeds almost immediately - so much for our low-maintenance landscaping. The office was generally terrible at responding to phone calls or emails.

Native Edge is an amazing company! They designed and installed an incredible hardscape front steps and walkway, as well as a beautiful planting design. Their design and installation teams are professional and easy to work with. We love our newly designed outdoor space and highly recommend Native Edge Landscapes!

The guys at Native Edge were detail oriented, knowledgeable, generous with recommendations, and mostly (for me) very kind. If you havent had the privilege, look them up!

For a business with native in the name they push almost exclusively non-native plants. We are in a biodiversity crisis and Native Edge is populating gardens with foreign plants that fail to support local species.

This company cares for the adjacent property to mine. They continually drive down my snow cleared sidewalk and destroy it not to mention ripping up my sod with the the snow blade. I have tried to reach them but evidently no one is in the office to answer or direct calls. It started a year ago and I was assured it was handled but it is not.

Fill the operations manager is an All-Star.

I agreed upon a landscaping project early March, with a start up date of late April. There has been no further communication, no response to my emails to find out their timeline. I will now have to postpone my project until the fall or next spring. The lack of professionalism, consideration, and communication has been very disappointing.

After an in person meetup and several emails and several non dates I am finally giving up on them. I had vague lead me on dates and then a complete No Show. No communication whatsoever. No updates nothing. Good luck waiting around for this company.

Excellent service, very specific in maintaining or building your garden!

What a ripoff this company is! So many of our neighbors use Native Edge so we tried them out for several projects and it was a mess and such bad value all around. They charged us several thousand dollars for a landscape design that didnt meet our stated needs and we wound up having to heavily modify after the fact and when we used them once for a seasonal clean-up they went way over estimate on hours and also did work on areas of the yard I specifically told them not to touch. Then we in theory hired them to winterize our irrigation system but when an unexpected cold spell happened they not only couldnt do the work after several days of telling us they could but also the Senior Account Manager condescendingly tried to tell me that it was totally fine for the system to not be blown out and be below freezing for more than 72hrs in a row. I get that they were overwhelmed by the sudden cold but the least they could have done is just be honest and told me upfront they couldnt get to it and that I should find someone else to do the work, not be dishonest about their timeframes/the risk to our system. I guess they have so many long-standing customers that they dont care about good customer service/value for new ones but I would definitely suggest looking elsewhere for your landscape needs. Edit: Following up on the owners comments, their comment that they we refunded you 50% of the design fee is totally false as I never received a refund on any of the money I paid them. I did eventually speak to the owner after they posted their response and they did offer me a refund but only if I edited/deleted my review to which I effectively told them to do what they thought was right....And then I never heard from the again. Take your business elsewhere.

We hired Native Edge for a spring clean up. They never confirmed their arrival date or time. Showed up to work unexpectedly without setting a time so I could explain what I needed done. Pulled lots of flowers that were not weeds, and left a ton of weeds that should have been pulled. Left without double checking the work done was satisfactory. They left a huge amount of work undone, and when I emailed I was told they finished their allotted time and could come back for more time and money. It is so frustrating because if i had known they would leave before the job was complete I would have asked them to prioritize a lot of things. $600 for 2 hours is not a good value when you end up having to replace flowers that were pulled and have to either hire another crew or do it yourself anyway.

This company does work for my HOA. They use a contractor called Organic Lawn which sprayed toxic chemicals 20 feet from my dog who was on his wire in the yard. Twice. Two times they did it, even after I got upset the first time. Despite that I have the incident on video, Native says that they have been working with Organo for 8 years and that they have too much $ invested in them. They handle 90% of their biz, Native said. So Native refuses to look at the video or discuss it further with me. This company is totally evil in my opinion, in the way that Google means when they say dont be evil. They refuse to even look at the video. If you signup for Native, you are getting a company that cares about money much more than you, IMO. I would recommend staying away from this type of culture which does not fit the intent for people here in Boulder who care about life beyond just having their yard look nice. I want to add that the company does not communicate sincerely.

Excellent service

Wow!! Knowledgeable super friendly and just all around good people!

I had this company do some planting and work when I moved into my new home in 2019. I also had them quote future work. Before the person I worked with left, I would have rated them 5 stars however, fast forward a year and they re lucky to get 3 stars let alone any. When I tried to schedule the quoted work and additional work, they never responded to almost a dozen attempts to contact them. It s just bad management. Only after leaving a message for the manager, who never called me back, did a I get a response from someone new who basically said that they could not keep me on as a client because we did not have a full time contract and they were booked. I started contacting them in June for fall work- it s seriously doubtful they were booked at that point and even if they had time, I wouldn t hire them due to poor customer service.

The owner is super nice!

Great owner, great designers, top notch team. True pros!!!

Two guys came over to do a spring cleanup. They didnt know the difference between a weed and a desirable plant and pulled up plants indiscrimanently. The gardners that came by every couple of weeks to prune were ok. I should say that this was a year ago and I am not using them this year.

Best landscape company in Boulder