6 W Oxmoor Rd, Birmingham, AL 35209, United States
Unlimited Lawn Care is renowned for its exceptional customer service and expertise in solving unique lawn care challenges, such as eradicating persistent onion problems from lawns. They pride themselves on listening to customer feedback to be the best in the business.
Please go with a local option to ensure customer service. This company is not locally owned in the Birmingham area. Any customer service calls went to their headquarters in Buford, GA and to say the least, they are no help for Alabama business. They may be a great company for Georgia residents, but the Alabama leadership is disappointing. It seems like no one at headquarters can get in touch with the Birmingham operations office. The Birmingham manager was supposed to call me for nearly two months and I never heard from him. From the start I experienced minimal lawn improvements and consistent weed presence. I had an aeration scheduled for 4/19/24, confirmed the date/time from the automated call the day prior and even had taken the day off so I could be home when they arrive. No show and customer service was no help in explaining why a date restriction was the reason why the tech didn’t show when I confirmed the date/time via their automated system. From there I called weekly to ask when the aeration would be rescheduled, no information was shared. Fast forward two months to 6/10 when I requested a cancellation (and still no aeration reschedule date). The only positive is when technician Mario serviced my lawn (which was after I had already decided that I would cancel) he was attentive and read the customer notes that other techs before him had clearly ignored. Please read the 1-star reviews, I experienced much of the same: No shows/Bogus explanations Do not honor requests (ex. Have tech knock at arrival) Weeds still thriving Damaged lawn Non-knowledgeable customer service agents
I changed from Turfmaster to Unlimited because of the claims of quality and team capabilities with a much lower price. SOLD! Unfortunately, this was to be a horrible decision and my yard has never looked worse! As to avoid boring the readers, I will say that after numerous missed appointments, ignored messages, failures to contact me prior to arrival, video footage of their absence, etc., I canceled my service contract, requested a refund, and for the remaining payments they did not refund, I challenged the payments with my card company. This is an avenue I have never done before and do not believe in. I swapped to another local company and in short order my yard looks so much better. Edited to respond to owner. I have no interest in calling to speak about this as I tried calling for the entire year I was a PAID IN FULL customer and nothing was ever done to assist. I sent emails, texts, phone calls, and pictures without success.
Great job! Hunter Sadberry is our technician. We have used them for almost a year. They were already servicing the home we bought and we kept the going. It was a great idea for us. They are reliable.
I’m happy with the service provided by Unlimited Lawn Care. Bobby Teal is the best technician in Alabama. I recommend this company.
Received my first treatment today. Jonathan Woolen was my technician. He explained how I needed to turn on my irrigation system after he was finished. He appeared to be knowledgeable of his job and was very professional. Expecting great results. Thanks Unlimited Lawn Care!!
Technician Mario Reese just completed a specialized treatment to takeout spring weeds. Excellent job always, from Birmingham Unlimited Lawn Care. #1 AL
UPDATE 07-26-24: STAY CLEAR OF THIS PLACE!!! I found myself always on the phone trying to figure out why they did not come out each month even though my account was being deducted $80 per month. No clear indications of when the next service would be until you called with a compliant or question. I called to cancel because I found out that they could not verify if they treated by yard for crabgrass. When they did service my yard, my account would note: "Saw crabgrass in your yard today." Well I hired them to treat the weeds but apparently, that was not done. Final straw, the new tech stated that he did not understand why he was sent to my yard when he only could fertilize based on the equipment he had available to him. That was the final straw. Oh, and i was told that I would get a 'final bill". For what??? I have been paying $80 since March 2024.. you have been out 3 times only!!!! Stay clear! One call and I was able to start the process of reclaiming my lawn from weeds. My technician, Jonathan Wooten, always provides detailed reports of treatments provided and what issues were found. I have noticed a change in the look of my lawn with just a few treatments. I understand it is a process and I can't wait to see the final results.
This company absolutely has ZERO customer respect. Their techs showed up to my house for a routine treatment, to which they ONLY spot sprayed 3 areas. The back yard is FULL of weeds and they did nothing for it. I called to have them come back out and re treat since they didn’t the first time but yet they happily took my money. The call center women were VERY rude to me and told me they would put us on the schedule for the following day. The techs never showed up that day. The following day I called and canceled our service. After a few days, I got a call from someone from the company wanting to make things right and asked me to come back with the promise of a free treatment… to which they NEVER SHOWED! FIVE more times after this they failed to show for their scheduled “make up” treatment with each time having some kind of excuse. FIVE times they made up excuses as to why they never showed up. I paid for a service that was NOT completed and that they REFUSE to come back and complete. HORRIBLE customer service (if you can even call it that) and they absolutely DO NOT value their customers.
Very pleased with there service . Lawn looks great
I have had great service. I have 3 properties treated. This is a credit to Hadleigh.
DeArtre A Mack did a great job. I appreciate his professionalism and hard work.
Terrible No shows Still have weeds TERRIBLE CUSTOMER SERVICE. Called today to cancel service, CHRIS had a attitude then hung up on me! Reporting to BBB
Jonathan Woolen with Unlimited Lawn Care did a great job in my yard. After 2 visits my yard is looking a lot better.
Thank you for your service. Mario did a great job this morning. He covered all areas that needed to be covered. Hats off to him!
Our lawn care technician Jonathan Woolen was very nice and professional.
When My lawn began to have brown areas and I contacted unlimited lawns immediately. Bobby came out and treated the area within a week. He assured me that his treatment would take care of the issue. Great support from this team.
I ve had the best experience with Unlimited Lawn Care. I had a tough yard and they helped the weeds disappear. The grass was healthier, greener, and fuller. They also helped with mosquito control. Coner Reed specifically has been the most helpful. He has come out multiple times to discuss proper treatment and helped us get to where we need. Update: I am not one to update my reviews and sad about the results, but felt this was necessary. The level of quality dropped drastically with changes they made internally. Getting in contact with the new rep proved very difficult and I started receiving half treatments. When I called to let them know about it, they didn t seem to believe me, had me send pictures to prove and then took an additional 7 days to complete the job. In addition, I had more weeds than ever and areas of the yard for weed control continued to be skipped. After giving a chance of improvement, I did not see sufficient results and requested a refund. I had to call 2 separate times to get this processed (over the course of 10 days), and they couldn t give me an itemized refund list. Lastly, they have continued to call even though I have expressed my concerns and rationale for canceling.
Ethan Rowell was on time answered all questions. Polite and knowledgeable.
Andrew sprayed the weed control and answered all my questions thanks
Lawn looks perfect
I had a five-star experience thanks to the excellent service and information provided by Andrew S. Ive had a problem with a portion of my yard. Andrew positively identified the particular type of weed problem, and worked up a plan of action to resolve the problem while presenting a cordial demeanor in the process.
Andrew and Ethan did a great job
Service is great. Jonathan Woolen is the best.
Unlimited Lawn Care has the best customer service and seeing the benefits of the service already is amazing. Jonathan Woolen is a good worker and understanding when it comes to your lawn care needs. Thank you Jonathan for referring me to this company.
Service is horrible. They charge for services not performed. Customer service is awful.
I have a very large yard and each time Michael comes to spray I watch him and he never misses a beat, even when the temperature is brutal. My yard looks GREAT all the time...Thank You Michael.
5star service by Bill Beam
Unlimited Lawn Car came out to do my mosquito treatment and Bobby teal advised me of everything he was doing and provided excellent customer service.
Update (7/15/24): In response to whoever asked me to call in did that today. Spoke with Ethan. After several minutes on the call and being put on hold so he could address the issue, guess what happened? I was disconnected AGAIN. At the beginning of the call, Ethan assured me that if we were disconnected, he d call me back. I called back in and another representative stated that she could not reach Ethan and that she sent him a message to call me back (not entirely sure why she couldn t help me). Going on over 30 minutes later, still waiting on a return call. Update (7/10/24): The service manager I worked with left and since then this company is back to its old ways. My yard is covered in weeds (the technician even noted this on his report but they ve done nothing since to address the issue). Moreover, I was charged twice this month, called in 7/3/24 and still have not been refunded. I have called in four times today and have been disconnected every time with no return call. On 7/3/24, I also asked about canceling my service and still have not gotten a call back about that. The technicians are polite but that doesn t make up for the fact that this company is a sham. Make that FIVE TIMES I ve been hung up on now. I d give 0 stars to this company if I could. Update: My yard continues to show notable improvement. More importantly, my experience with the new technicians has significantly improved. The technicians are friendly, professional, and respond to my stated concerns. I am still primarily working with Conor R. who has put in a lot of effort to make things right and keep my business. Still not sure if I would stick with Unlimited if this 5-star employee left but things seem to have really turned around for the time being. Updated my review from 3-stars to 4-stars (5/2023). Update: The yard has shown notable improvement. Before the last visit (aeration + fertilizer), the guys did call me with a heads up. The new guys were professional and listened to my concerns. They treated a couple areas that I had mentioned to others who disregarded my comments. Overall my experience has improved but it s important to note that I primarily handle my concerns or questions with Conor R. Updated review from 2-stars to 3-stars (9/2022) Update: Conor R reached out to me shortly after I left this review. Due to his professional courtesy and kindness, I agreed to give it the summer to see if the service could be righted. So far, it s going okay. The yard looks good but for the price, I believe it could look a lot better. My only positive interactions have been with Mr. Reed. Other employees continue to be dismissive and/or talk down to me when I question practices and services rendered. Communication is severely lacking (I never know when they re coming to perform a service, and I have requested a heads up numerous times as I have pets). Their turnover rate is horrible and to me, this always speaks volumes of a company and their practices. One more month to see how things progress and will post a final update for this review. The service for weed treatment started off great, almost too good to be true. Yard looked great, pricing was reasonable, effective communication, etc. Then I was ghosted by the rep that said I could call/text anytime regarding any issues/concerns. They started showing up to service the yard with no notice (I have dogs). The weeds are coming back in the front yard and whatever treatment they are using has killed the St. Augustine in the back (when I signed up, they noted the different types of grass in the front and back). When I have voiced my concerns, the responses are unhelpful and the company is unwilling to talk through a different approach for treatment. I called and canceled today after a year of trying to work with them (and they were actually quite uninterested in why I was canceling). As of now, they are saying they will charge for full treatment despite not having completed the full service on the most recent lawn application. Please do your research before going with this company.
Wonderful customer service, and seeing the benefits of the service already! Thank you Hunter S.!
Jonathan Woolen was our technician today. He explained the treatment that was applied and give us tips on what to do to make the treatment more effective. You can tell he loves his job!
i signed up for service on march 16. colt made me an offer i couldnt refuse. he has since ignored my attempts to contact him. my first treatment was april 3 and a second on 5/8. to date my weeds have never been healthier. but my poor st. augustine turf is struggling. no way i can recommend Unlimited Lawn Care.
Johnathan Woolen has done a fantastic job on our yard. He is very professional and reliable. I like the accountability system that Unlimited Lawncare exemplifies when it comes to service days/times. I know each time my yard will be serviced.
Jonathan Woolen was very professional in advising how to revive my front lawn. He seems very knowledgeable and experienced about lawn care. I plan to follow his advised steps to care for my lawn between services.
My grass is looking healthy than it look in five years. Thanks to your business and the guys coming out to treat my yard. It s greener that all yards in this community Thanks again. Let Jonathan Woolen know a job well done.I appreciate his love n care for job he is doing.
Unlimited Lawn Care has always been in time and has provided exceptional service. They are quick to address any needs that may arise. Our technician, Bobby Teal, is very kind and professional. This is a wonderful company to do business with!
We get lots of compliments on our lawn, and the service is on time and friendly.
Thanks for the excellent lawn care and my technician Jonathan Woolen was very professional, knowledgeable, courteous, and polite
good service and fine, quality people! my technician Bobby Teal was courteous and professional.
Bobby Teal is true professional who takes pride in what he does. Proud he is the person who services my lawn!
Great service our lawn care professional Bobby Teal did a great job
Beware of high ratings. As a marketing push, they gave a $10 discount for a positive review. 6/2024 update. I thought service issues from my first year with Unlimited wouldnt continue when I signed a contract for a second year. Same issues like falsified service calls, tech turnover and burned shrubs are occurring and Im just 6 weeks into the second year. Now they want me to pay for service calls that werent on my agreed upon schedule. I asked to speak with the local manager, Michael, twice and he never called. I would have high levels of caution before committing to Unlimited Lawn Care.
Andrew S. was so nice. He explained what to do after his applications to my grass.
My lawn was a mess. I had used another lawn care company for years and thought it was never going to get any better. My yard was the worse on the block . I visited a friend and her yard was AMAZING. She told me about Unlimited Lawn Care and they came out and started caring for my lawn. They have done a great job for over 2 years. Hunter Sadberry came out on 4/16 to service my lawn he was very friendly and explain the process. Im very please with Unlimited Lawn Care.
Very pleased.
I have been with Unlimited Lawn care for over 1 years, I get so many compliments on my lawn, I am very satisfied, my technician Ethan Rowell is fantastic, very professional and takes great care of my lawn, I even recommended my mother, shes a happy customer also!!!!!
Love the company! If you see any weeds, all you do is call them after 7 days of service and they will come back out and reservice the lawn at no additional charge! Brooklyn
Had our first application today with Unlimited Lawn Care. Andrew S. Did a great job of explaining everything we have going on and how they are going to treat the yard
Jonathan was very professional
Great service by Jonathan Woolen friendly and thorough
Mario Reese introduced himself to me. Very professional guy with Unlimited Lawn Care. Letting me know what he is spraying the lawn with. Hats off to you Mario Reese ! Thank you so much
The service from ULC has been great so far. The technician, Jonathan Woolen, does a great job of explaining exactly what each treatment consists of and the expected effects. I would recommend them to people looking for fertilizer or weed control services.
Excellent job. Thanks for the advice on my yard. Mario did a fabulous job.
We had Mario Reese from Unlimited Lawn Care take care of our lawn this week. We are very satisfied with his work and give him a 5 star rating.
The technician Jonathan Woolen explained what services I was getting today. He was professional and has a pleasant attitude. Before leaving, he advised to water lawn if no rain in a few days
Mario Reese was prompt & attentive to our Lawn Care needs. Thank You for the pleasant experience !!!
First class company - pay attention to individual customer notes and concerns
My technician was Hunter Sadberry. Thanks Hunter!
My lawn was in bad shape and after 2 treatments it look a lot better, and Bill Beam and Mario were very helpful in their guidance for taking care of the lawn following treatment.
Jonathan Woolen was professional and friendly. I hope he is my technician every time
Mario Reese always knock to alert he is outside
I love Unlimited Lawn. They always have great service. Mario Reese, their technician, is always very professional and informative.
Jonathan Woolen has been my lawn tech a few times, answer my questions and does a thorough job. Great attitude.
Ive used Unlimited Lawn Care for 3 years now. Their services are reasonable and my yard never looked better. I appreciate their technicians who are always willing to treat the hard to manage areas. Jonathan Woolen is my newest lawn tech and did a thorough job of spraying every inch of my yard. A nice and courteous young man too!
Jonathan Woolen with Unlimited did a very good job of treating my lawn. He spent extra time and effort.
Five stars for Jonathan woolen. Good Job
Thank you Mario Reese! Excellent job.
We have used Unlimited Lawn Care for some time now and have only had a couple of problems with weeds. The last time I called for a retreatment, a new technician Jonathan Woolen, came out, explained the problem, and took care if it. When he returned in two weeks, the yard was already looking much better and he applied this months treatment. It is much healthier and we are satisfied with him and the company.
Pleased with services performed
Got my first treatment today and Jonathan Woolen did an awesome job today! He explained what he was doing and what was to be expected after my services so I wouldnt be surprised about the process. Definitely recommended.
Jonathan Woolen is great person he explain everything good
Mario Reese did a wonderfully job at my home today thank you so very much. Today was my third application and my lawn is coming alone nicely. I glad that I chose to use your service versus the other s. Great job once again today and can t wait to see how it looks in a week time.
Unlimited service provides excellent service and I would highly recommend them. My weeds are practically gone and I thank Mario Reese for great service with my lawn applications.
Good job Mario Reese on my lawn. You applied a great application today. See you next time!
Mario Reese was very professional and thorough.
Mario Reese came out and completed our first treatment. He was very attentive and knowledgable. Thank you Unlimted Lawn Care!
Mario Reese was my technician, he was very polite and explained what he was doing.
Mario was good
Unlimited Lawn Care does an outstanding job. They have taken care of my yard for the past few years and it has never looked better. Lush green lawn!! Mario Reese has explained what is doing each time I ve asked. Very satisfied with service each time.
On 15 May Hunter Sadberry used an air aerator on our yard. He did the entire lawn and answered my wife s questions
Mario Reese did a great job taking care of my lawn. Thanks
Michael Greene our technician was super friendly, very knowledgeable and professional. Very happy with our service.
Thankful for Jonathan and crew for taking wonderful care of our lawn! Always do a great job!
Professional, beautiful results and easy and pleasant to work with!
Hunter Sadberry with Unlimited Lawn Care recently serviced my lawn and he did a fantastic job.
Thank you, Hunter Sadberry, for helping my lawn look Mighty Green . I appreciate the call your company gives me the day before you come to give us service. And thanks for always making sure that the gate is closed so that my King Charles Cavalier does not escape.
Ive been a customer of Unlimited Lawn Care for years and Jonathan Woolen is by far the best technician thats serviced our yard.
Our yard is looking great! Jonathan Woolen is our technician and his prompt, thorough lawn treatment has our yard greening up and weed free this spring.
Always prompt and do a great job, thanks!
Jonathan Woolen did a fantastic job on my yard very professional and courteous Debbie Chambers
Hunter Sadberry did a really good job. I like to see him back. I would like to see a supervisor to come out and get a opion on my lawn. Thank you Phil Wensko
Special thanks to Hunter Sadberry of unlimited lawn care for taking care of our lawn for the past three seasons. Very knowledgeable and professional and rite on time!!
Jonathon was friendly and explained to me what he was applying to our yard.
Our lawn looks great! Our technician Hunter Sadberry is kind and professional.
This company did a horrible job for me from the customer service side to the technicians my yard had minimal weeds when they starting treating it but it has more weeds now than ever before they treated the season before then all winter and fall and the next season and I have more weeds now than ever and parts of my yard have gotten to be so thin and bare there is hardly any grass in some huge areas I called and complained about the bare spots and the weeds and they told me that I needed to spend more money on aeration but I had to call them and complain about the bare areas so Im assuming their technician did not see the bare areas and the area in reference is basically my whole front yard and it was explained to me that their chemicals would never make my lawn thin or be bare but it was not like that before they started treating it and keep in mind they treated it more than just one season they make a lot of promises but their promises dont mean anything I would advise anyone thinking of hiring these people DONT it will most likely be a BIG WASTE of your hard earned money
Great job Hunter Sadberry
Hunter came out today and sprayed my grandmothers yard. He was very professional and made sure to answer any questions grandmother had to the best of his knowledge. We will definitely be calling yall to come out again!
Hunter Sadberry did a great job today on my lawn, definitely want him to treat my lawn from now on!
I have used unlimited lawn care for a couple years now, they are really good to work with. Bill Beam is doing a great job for us.
A very nice gentleman knock on my door to explain he was there to treat my lawn. Answered questions with a smile. Good personality and made me feel comfortable about the treatment. Johnathan Woolen was our tech! He is five stars!
Very professional and does a good job. Rated a five star
Thank you, Jonathan Woolen . We are very pleased with our yard.
Technician Hunter Ssdberry does a good and thorough job on my lawn.
Thank you Mario and Bill for being so pleasant and kind. I rarely see you when you all administer my lawn treatment. It was nice to have a quick chat about my yard. It looks great!!! A happy customer indeed.
Unlimited Lawn Care has done a great job servicing our lawn. The service technician, Hunter Sadberry, has been very professional in all aspects while performing each application to our lawn. I would highly recommend Unlimited Lawn Care and Hunter if you lawn care.
Great service and care! We appreciate everything Hunter Sadberry and crew help us with!
Mario and Bill did an amazing job on my lawn. They were very informative. Even helped carrying a generator. Best lawn techs ever!
Mario and Bill are amazing tech. See all next time!
Great service and very friendly, especially Bill Beam. We have been very satisfied.
The men are courteous and are protective of our property thank you for the good job that they doThanks Jonathan and Bill
Unlimited Lawn Care turned my weed filled front lawn into a beautiful, weed free area. Thank you Mr. Mario Reese for a job well done.
Yard looks great. Thanks Mario Reese!
My yard hasent looked this good since we moved in years ago. Thanks Johnathan Woolen
Great company with employees who actually care, show up when they are supposed to and fully do the job. Left a competitor who TRUly didnt care, wouldnt show up, would treat half the yard and Ill never look back. Technican Jonathan woolen did a great job today and made sure every area of our lawn was treated and even stopped to say hi to our goats. Great company highly recommended.
Mario Reese sprayed my yard today and gave me some advice about it thank you
Jonathan Woolen was super friendly and Informative. Jonathan patiently explained every step of the treatment of our lawn before he did anything.
Amazing job Mario. My yard looks great!!
He was very knowledgeable about the products he was using and eager to do his job. Thanks Jonathan
Mario Reese did an outstanding job with my lawn. Highly recommend!
Mario Reese was awesome today. Took care of all parts of the yard and took time to target specific weeds
Jonathan Woolen did a great job servicing my lawn. I was very pleased with his customer service as well.
Did a poor job on my yard.Half sprayed it
Mario, Was very professional, he came to the door, introduced himself and explained what he was doing today. Thanks!
Unlimited Lawn Care came out when they said were and was early and on time, Mario and Bill were very friendly and professional. From our treatment our grass is already looking greener and fuller and we are looking forward to doing business with them in the future!
Our lawn tech, Mario Reese, applied our first treatment to our lawn a few days ago. He was respectful, courteous, efficient, and listened to our lawn goals. He patiently answered our questions. We re looking forward to having our needs met with Unlimited Lawn Care.
Amazing job Mario. He was extremely professional and informative.
Jonathan Woolen
My technician, Markus, was very good. Provided me with so information on how to get better results from my service. And was very personable.
Because of your service, our business has won the City Beautification award! They are very efficient and an extremely hard worker. Between these two men, the service was excellent all around, and we wouldnt hesitate to use them again. We highly recommend using Unlimited Lawn Care!
Bill, tech in training, completed application front and back. Friendly & helpful.
We love the service Unlimited Lawn Care provides to us! They are always courteous and helpful. This time Bill came out and filled me in on everything he was going to do and asked me if I had concerns or questions. Give them a call, you won t be sorry!!
Thomas was very helpful getting me set up with lawn treatment and aeration yesterday when I called in. Thank you!
Unlimited Lawn Care does a great job at killing my weeds in my lawn.
Reply to ULC comment: If being human and asking me to call you AGAIN is the best you can do for repeatedly dropping the ball on a business agreement you ve been paid for without fail, then I ll find a business that s better prepared to handle my lawn care services. Service is not reliable. Tuesday we were scheduled for treatment and for the third time they didn t show up. I ve made 2 calls with no response to why they can t show up for appointments and why their technician Jacob Geyer lied about coming out and being unable to service our yard due to a locked gate. The day we received the email, we were in the backyard the entire day gardening and our security cameras show no visitors besides our neighbor and mail carrier. Additionally, if there was a locked gate, why didn t he attempt to knock on the door? I do not recommend this company due to their lack of honesty, organization and reliability. The reps I spoke with both times said they couldn t reach Jacob or the local store manager. Both said they would call me back with an update on when they could get me rescheduled and still no update.
Been a customer for several years my sales rep Colt Youngblood has always been easy to deal with . Very friendly guy .
Colt Youngblood did a great job setting us up with our lawn services. Our lawn looks better and with the mosquito service we didn t have near as many as usual
We have been very pleased with our experience! Our sales rep Colt Youngblood has always been helpful and responsive with any needs we have had.
Coly Youngblood has been the best!
My sales guy Colt Youngblood was fantastic! He took care of me and got me everything I needed for my dogs flea and tick treatment. If I ever need anything for my lawn he will be the first person I call!
Colt Youngblood was very knowledgeable when helping us choose lawn care for our yard and has been helpful with any questions!
After years of frustration of pulling weeds. I called Colt and asked if he could help me? He didn t just help me, he explained the entire process. All I can say it s my lawn looks like carpet. Highly recommend!
Colt was very professional and made my lawn care process super easy. One of the best in business! Highly recommend him and Unlimited Lawn Care for all your lawn care needs! A++++
My sales guy Colt Youngblood was great in helping set up a mosquito program for our softball field.
Colt does a great job for Unlimited Lawncare. We have been pleased with the service and results.
Colt Youngblood is our sales representative. He is always professional and easy to reach for any questions
Fast, friendly and genuine quality service from my sales rep, Colt Youngblood. The billing department is a different story. Overall would recommend.
Colt is the best. Wonderful service, highly recommend.
Colt Youngblood killed it with the new mosquito program we have for our softball program. Looking forward to not getting bitten watching the games this year.
Colt Youngblood helped my fiancé and I with a great plan for our yard!
Colt Youngblood has done a fabulous job maintaining our lawn. When I have questions he always has time to listen. Very professional guy.
We use Unlimited and love the services offered! Our personal sales guy is Colt, He the absolute best, He is very friendly and knowledgeable and always goes above and beyond to keep our yard looking great!
Salesman Colt Youngblood was awesome to deal with. He is 100% the reason I use Unlimited!
Colt Youngblood has been a pleasure to do business with. I had an issue that existed he resolved it with ease. Quality work by a quality employee!
We very satisfied with Colt Youngblood sale rep he has been very helpful and available
I had never purchased any lawn care service before but I was very pleased with how easy it was. Colt was very professional and was able to answer all of my questions about what I was buying and what I could expect from the services they provide. I would gladly recommend anyone to Unlimited as long as Colt is the one they buy from.
Michael the service manager and Markus did a great job with explaining the benefits and steps in treating our yard and shrubs.
Keeton did a great job spraying my lawn. On time and we ll covered.
Received an invoice for services that were never authorized nor rendered. Don t request a quote online because you will end up with an invoice in your mailbox for $275 and it states it s over 120 past due?! Yet no one can seem to clear this up for me and when I call I get told well maybe your husband set it up. He in fact did not. I do not recommend this company!
The other day was our first service. Our tech keeton was very courteous and professional. When I asked him he explained what he was doing and why. We now have Poa Annua in the yard and later in the summer will have Nut Sedge. I look forward to seeing how well Unlimited Lawn Care can control it ..
As others have posted, the Birmingham manager Coner is excellent. The tech that did my last lawn treatment, Stephan, was also very friendly, and performed the service correctly. Stephan also answered some questions I had.
If I could give them a 0 I would worst company ever they advertise guaranteed good service which is a lie their workers are very disrespectful they open your gate and leave it open only Half do what they say if that then when you call they say they will come back to fix it only to not come back and do anything not even a apology from them then when you do cancel they send you a invoice even tho you no longer receive their services when you call to question it they are very rude and eventually send it to collections save yourself some time money and respect and go some where else
I agree with another review. ZERO respect for the customer. Their MO is to put off for as long as they can. It has been two and a half months since they burnt up my roses. They have agreed to replace 3 antique Cascading roses, but just cant seem to get around to it. I did not want to look at the burnt up roses, so I trimmed the dead parts off. Dont know when they will do as promised. They burnt up my sons yard. He finally gave up. Does anyone have a contact person to get the job done? My grass looks good, but it is not worth the hassle. Bummer
Treated several times by them. My yard was still full of weeds. They said they would do a Ridge. Where are you at? No charge to me that did not happen. I asked him to ring my doorbell or call me whenever they get here that did not happen. Canceled the treatment appointment two different times said they treated my yard when no one ever came. I have cameras all around my house and the ring doorbell. If you try to call them and they think you want to start service they were answer on the first or second ring but if you have a complaint they transfer you to someone else and you ll probably be waiting on the phone 30 minutes before someone ever picks up. This place was awful and I would not recommend it to anyone.
This company is a scam. Dont believe any of the positive reviews on here. Literally scam artists. I paid for a single aeration service a year ago, which they didnt do until over a month after they agreed to, and then did such a poor job that they might as well have not even come. I called upset and told them I wanted my money back, which they said they wouldnt give me but agreed to have the service repeated later that week. They did a poor job again the 2nd time but I thought I was done dealing with them. Well, imagine my surprise when a year later I get an invoice in my email saying they serviced my property and were charging me for it. Remember, I only signed up for a single service (which I called to complain about). I never agreed to any recurring service at all. So, I try and call... well, apparently its really easy to get a sales person but not so easy to get someone if you have a problem. I waited on hold for 30 min and then, when someone did answer, they immediately put me on hold and hung up on me. This happened twice more before I actually got to talk to someone. Well, that person was extremely rude and essentially told me that I was somehow responsible for paying for the service (that I didnt agree to) and it was my responsibility to cancel service because everything they do is recurring whether they tell you or not. He told me that in the email they send with my initial service order receipt, that they include some fine print that says that all their services recur until a customer cancels. I asked for a contract signed by me showing that I agreed to those terms and he told me that he cant produce one because they dont do contracts but that somehow they plan to hold me responsible for a service I didnt agree to. Steer clear of this terrible company!!
Awful customer service. They charge astronomical prices and dont treat your whole lawn. To start with this company you can talk with customer service all day long but after you sign up it takes days to get a returned phone call. Run For Your LIFE!!!
Colt Youngblood and the technicians at unlimited treat and maintain our athletic fields at Brookwood High School with professional quality. They assess what our needs are and put us on a plan to have the best playing surface in the area.
Terrible customer service! I paid for the services that I requested ahead of time. Months later I start receiving bills for services that I never requested. They proceeded to tell me that there was no contract but that I never canceled service. Called and requested to speak with a supervisor or someone in charge an innumerable amount of times and never got the opportunity nor did they ever return my calls. Supervisor was always busy . Then weeks later I began to receive bills from a collection agency. And on top of that, their products didn t even work! So moral of the story: DO NOT DO BUSINESS WITH THESE PEOPLE!!!!
Colt Youngblood was my sales rep and was easy and great to deal with. Thanks so much
We was so pleased with our sales guy Colt Youngblood! He was absolutely amazing! He answered all questions and was extremely thorough and responds quickly!! I would recommend Anyone with lawn care needs or questions to reach out to him! Positive
I am in year two and Im regretting it now. My yard isnt looking good and my cameras catch them skipping half my yard. They reschedule me because of a dog outside which again my cameras showed no dogs or their truck. Manager would refuse to believe me when I told her he never showed up. The mosquito treatment last maybe 5 days and then its bad again. They had to redo my lawn aeration because he skipped half the yard. They are coming out again to fertilize my yard because they didnt do my back yard. They are cheap for a reason! You arent getting what you pay for and it obviously shows. Anytime you need help, you have to call Georgia. Dont do it!!
Stay away from this company. I needed my grass cut, I figured unlimited lawn care could do that. Instead of telling me they couldnt do that. The lady over the phone was happy to sign me up for a lawn treatment which amounts to them spraying 3 flavors of poison over all our gardens, expensive soil and edible crops. Our food is now inedible. All we want is a refund but everyone weve called has given us the run around or said its our fault and not their problem.
Ive had one service since signing a contract. As about a month went by, I called and asked for my next service. Was told they would be at my place on Friday. Friday came and went, I called and was told they would be here on Saturday. Two weeks later, I called and asked why the delay? Was told they would be here on Thursday, no one showed up. Waited all day Friday, no one showed up. Waited again, all day Saturday and of course another no show. I would not recommend this company to a person I absolutely deplore. As a matter of fact, I am considering a lawsuit.
I was skeptical at first, but the two sales reps (Jordan and Hunter) were very honest and direct. Great experience working with them.
The manager Coner who came in person to view my yard and quote me is very response and and attentive to my calls and texts. They have come and done a great job on removing invasive weeds in our yard and we look forward to the grass growing season to see what enhancements can be made.
Michael was professional and knowledgeable! Ready to see the results !!!
Colt Youngblood and his team have been easy to work with while meeting expectations.
We can see a difference in our yard after using them. The salesman, Colt Youngblood, was very polite and knowledgeable.
HORRIBLE SERVICE!! Please stay away from this company.
I have been in sales for over 20 years and know a good salesman when I meet one. Jordan Wilson was great at advising me of the value proposition Unlimited Lawn Care had to offer. Unlimited Lawn Care has helped make my yard look great! Jordan and his boss Coner came out and set up my services. They were both very cordial and professional and took the time to answer all my questions. They were both extremely knowledgeable about the products and services. I would recommend unlimited Lawn Care and make sure to ask for Jordan as your salesman.
Ive been using Unlimited for almost two years now to service multiple properties that I take care of with my business. Multiple of these yards were infested with weeds when I first got them out there, all of them now are practically weed free and a dark deep green. They dont cheap out on fertilizer rates like some companies do to save a buck. Coner has been a lifeline for me there, anytime I have any questions or need to add a service he is responsive and proactive. The only issue I wish could be adressed is their system, as someone who is technically contracting them to do the work it would be nice to be able to see all my accounts in one place and possibly see approximately future service dates so I could coordinate my service with theirs to maximize their effectiveness.
I purchased an aeration from them 6 weeks ago and was told it would be done within 3 weeks. Havent heard from them since and cant get an answer for why they havent come. I have had 5 other companies come by that would have done it within a week for a cheaper price. Feels like a scam
Even after I signed on with Unlimited Lawn Care, my sales person Largwin Taylor has always been available to answer my questions and take care of my concerns. I am very happy with my service!
I use Unlimited Lawn Care for my own home and noticed my elderly fathers yard was becoming overrun with weeds . I called Largwin Taylor to see if I could sign up for just weed control for my dads yard. Largwin was more than helpful in helping determine what treatment would work best, and was prompt in getting someone out to start treatment . Then when my father wasnt convinced the first treatment was going to do the job, Largwin had someone back out at my dads house to retreat the yard within 2 days. My dad is happy to know his yard treatments are 100% guaranteed. I am happy to know I can call and have my fathers yard re treated with no questions asked. Ive never had a salesman who continued to provide such personalized service even after the sale. I really appreciate his attention to customer satisfaction !
Great customer service! Randy is awesome he rides through when he s in the area making sure everything looks good. This a first for me to experience that type of service. Thank you Randy for what you do & the conversation much needed
Company has been easy to work with and great about answering any questions I have about added services. Colt Youngblood has done a great job as my sales guys
I ve been really impressed with Unlimited Lawn Care. They come out when they say they will and do a very thorough job each treatment. Their rep, Randy Goble, is very responsive, professional, and kind. So glad we chose these folks for our yard! Positive
Working with Coner and Jordan was a great experience. They took the time to explain what I needed and answer all my questions.
They have been great! My yard is the best on my street!
Colt Youngblood did a great job helping us get set up for our lawn treatments. They have done a great job and has made my yard look so much better.
Tyler H. was professional and promised to get my yard back on track after some problems with the previous tech. I called ULC with some concerns I had and they responded with sending, what I assume, their best tech out. Tyler was informative and willing to take the extra time to explain what I should expect to see in the coming weeks. Whatever you do ULC..... keep Tyler on your payroll. He will not only take care of your current customers, but probably bring more to your business. Employees like him are what keeps customers around.
Collin came by today and did a fantastic job! Checked in with me before/after treating my lawn. Outstanding job!
Collin came over and did great job to take care of my lawn.
Collin was awesome and answered all my questions!
I chose to try a year with Unlimited Lawn Care in 2022. I have terminated my contract early due to issues, yet they keep coming by. Here are some of the things I learned and dealt with along the way: 1. Alabama branch manager Coner is usually responsive, hes friendly, well informed and fair. His sales associate Jordan is as well. Together, they are the people I communicate with and they have gone beyond their roles to come to my house and take care of issues that were not done by techs. They are the ONLY thing I like about this company. 2. My clover weeds did, in fact, go away. 3. On at least 2 occaisions, techs have visited my home, left a sign claiming to have done work when none was done. I have security cameras. 4. Once, I received an email about all the services done for me and noone even drove to my house to fake it. Coner verified this, fired the employee and came to do the service with Jordan. 5. I was clear when I signed up about my main concern being mosquito and flea/tick control in the back where I have 4 dogs. I cannot kennel them all day and therefore must be home at the time of service to put them up. NEVER has a tech come at a time when I am home. They either leave a note about my dogs or lie that they did the work. My dogs would eat a tech if he came in my backyard without me. 6. The main office is in Georgia and even the 205 numbers on their signs route you to Georgia. They do not have good reviews, but I was told that the Alabama branch operates independently. That is incorrect. Manager and sales say they dont have access to the techs schedule.customer service is definitely Georgia and theyre horrible. 7. I was supposed to get 5 mosquito treatments. I have received 1 and it is September. Todays sign says they did a treatment, but theres no way. See point 5. 8. I was supposed to get 3 flea and tick treatments. I received 2, and my dogs are now having skin problems. Ive had to medicate two of them for excessive itching, hair biting and skin inflammation so back on comfortis they go. I dont know if this is due to fleas or the chemicals, so I dont want any more services done in their living space.
Collin was here , did good job
My lawn literally used to be a pasture, now it is a beautiful Bermuda lawn without sodding!
If I could give this ZERO stars, I would. This company is fraudulent and they are absolutely no respect for their customers. I was threatened with collections because I refused to pay a bill for a service I DID NOT RECEIVE!! They will schedule your service, not show up and then send you an email that your service is completed. Then they will charge you anyway even after you notify them that the service was never rendered. And when you try to correct the issue or tell them you in fact do not owe anymore, they will tell you you can believe what you want to believe but you do have an outstanding balance that is about to go to collections. They are rude and I will be reporting them to the BBB.
I just want to say that the technician (Mark) was so polite and attentive to my questions about my lawn. He did a great job and I was very satisfied. Positive