9475 US-290, Austin, TX 78724, United States
Proudly serving Austin and the surrounding communities, Chem-free Organic Pest and Lawn Services is the leading local provider of low-impact pest management and lawn care solutions. Contact us today to learn more about our pest and lawn services!
We hired ChemFree for rodent control on top of our normal pest service. They were horrible to work with: unwilling to consider the whole house for rodent control, only one specific area where we've seen evidence of activity. For example, they didn't put rodent boxes all around the house, only at the specific part of the house we heard scratching. They pushed back at every turn, every phone call, and were just very difficult to communicate with. At one point, they moved our washing machine out from the wall and did not properly connect it back, which resulted in major water damage that they did not take responsibility for. In the end, after several months of struggling with them, our rodent problem still exists and they did not help in the slightest.
We've just started our service with Chem-Free, but so far we've been very impressed! Their customer service team members have been very responsive, very helpful, and they've taken the time to explain their services. Today our service was handled by Cody Walper who was quick, thorough, and very friendly. So far, so good!
Chem Free is a great company with exceptional customer service. They are always Johnny on the spot when I need them. And their chemical free product leaves me worry free! No more scorpions sleeping in my bed or anywhere in my house!!!
Chem Free has assisted us with top notch pest control services for many years. We always know the technicians will be knowledgeable, prompt, courteous and willing to listen to our concerns. The company makes every effort to notify us of when to expect visits and who will be coming. We believe the prices are reasonable and fair. We are very pleased with Chem-Free and highly recommend this company and its employees.
Chem Free pest control and their employees are the best! They have kept my home and yard almost pest free (some bugs are just too sneaky). They are professional and communicate well about appointments. I recommend their services.
We have been very happy with our service from Chem-free. Their team is highly communicative, friendly, and timely. We have seen a noticeable reduction in outside pests and continued low incidence of inside insects. We recently had a spot treatment for a fire ant mound that was immediately effective. On top of it all, the pet-friendly treatment materials all smell amazing - like a spa! Thank you, Chem-free!
My overall experience with ChemFree has been positive, but the work done by Technician Mike S. puts them above and beyond any other company I have worked with. He is very detail-oriented and diligent, and he consistently went the extra mile to look after my home. I found him to be knowledgable and honest, as he would always take the time to explain what he was doing and wait for my feedback before taking impactful action. Very considerate, professional, and thorough service... 5 stars for sure.
We are very pleased with the services we receive from Chem-Free. Monica, the technician who provides service for our residence(s), is polite and congenial. She always contacts us prior to our scheduled appointments and arrives promptly. She asks about specific areas or concerns and addresses them. Quarterly treatments are sufficient for our needs. We appreciate working with a service technician like Monica who values her clients.
Chem-free is always on time and consistent with treatments. Whenever I have an issue outside of my schedule they are there as soon as possible to help me out. So wonderful since I am a single mother in rugged territory. Thank you chem free! Also, I LOVE hardy. He s a great part of their team. Highly recommend.
Chem Free is communicative, friendly and I will always go with then for my pest control needs.
Kyle is very professional and engaged. He has been doing our home pest control for over 3 years. We are thoroughly pleased! We would never change.
We have used Chem-Free services for several years. Most of the time, only outside treatment is necessary. When they do need to treat the inside, there is no lingering odor. I appreciate their service representatives, especially Juan. He has been our regular provider for the bi-annual inspections. He is always on-time, respectful, and knowledgeable. Because he is so thorough, we have very little pest activity between treatments.
Cant say enough good things about their service. Always cheerful, informative, and professional. Ignacio was on time and spoke to me once he arrived. I asked him to look at some weeds that were growing and he assured me he would. I am always know that he will properly care for our yard and let me know of any problems he sees.
They always do an excellent job we really appreciate it. Whenever I have the slightest problem, they take care of it immediately.They are the best!
Have been with the company for several years. The staff and technicians are very eager to make sure you are satisfied with the service. Would recommend to family and friends.
Stephen was tremendously knowledgeable and kind. He fielded our questions with care and thoroughness and took our concerns seriously. We really appreciated it. Thank you Stephen!
We are very satisfied with our Chem- Free service, and especially love our serviceman, Riley Bordeaux. We like the notifications. The first one is sent two -three weeks in advance, then reminders are sent. On the day of service, a text is sent showing when the service person is en route.
Mike s services have been above and beyond. His communication and professionalism have really stood out.
Chem-Free sent Steven out and he was so helpful and kind! Highly recommend this team of people! From the phone calls to service, they are spectacular!
Great service . . . Very knowledgeable techs . . . Weve used Chem-Free for 24 years.
The technician did a thorough inspection and then asked if Im seeing anything. He performed in a quick and timely manner. He was polite and friendly.
We really like working with Monika at Chem-free. Always responsive to our needs.
I am very pleased with the knowledge and professionalism shown by the technician as he knew his job through and through.
Chem Free Organic Pest& lawn Services is a great resource to help you with pest and lawn care. They really helped with many ants mounds and insects on my back and front lawns. Since it s been so hot and dry, no rain; after several applications of pesticides, our two dogs and family were able to move around freely. Also their Mosquito treatment really helped our patio area since we are close to a green belt area. The service men were Most Courteous and always alerted me before their arrival. I will use Chem Free in my future needs for Lawn Care and Pesticides. Most Appreciative, I Sims
Kyle Bassett has been treating my house for years with Chem Free. He is kind and courteous. Ask for Kyle if he is available to be on your route! (Cameron Casey is great, too!)
We have been using Chem Free for 20 years and appreciate their excellent service, professionalism and good results! Stevie helped us find all those ant piles around the house today. Much appreciated!
Always courteous and thorough! They do a great job!!
Kaden Gray worked my house and yard this time. I really appreciate his hard work and attention to detail.
Ramsey did a great job of treating all the areas we had issues with. He was very professional and courteous. The company has done an excellent job over several years with us.
We used this service because we did not want a chemical used that would kill our lizards and geckos. Michael irradicated all wasp and yellow jacket nests, then knocked them all down. Also checked all trees, bushes and crepe myrtle trees. Never realized nests would be in crepe myrtle trees but there was one large one. I would highly recommend this company for their great service.
Always on time, professional, pleasant and efficient. Great value for the cost!
on time and conscientious
I live near an organic farm so Chem Free is the best choice for my needs. Everyone has been super friendly and responsive, I m very pleased with their service.
Good communication. The treatment is already effective while also nontoxic to pets and humans.
Great service and people to work with, Cameron is the best!! Very professional and thorough. They are always friendly, knowledgeable and on time.
Friendly and professional service every time.
The Chem free guys are all a Class Act. Louis is super friendly, effective, and I love to nerd out about bugs with him. I love how the guys always take the time to talk through any issues that we have when my kids like to ask questions point out. Wasp, cucarachas, fire ant / acrobat and mud doggers (daubers). Most importantly, when the guys come out and treat, they explain our expectations should be, and they have always been right on the money for almost 3 years straight. Thanks guys! See you around the route!
Stephen listened to my concerns and issues, dod thorough job of inspecting and treating for insects, and was friendly and respectful. Highly recommend ChemFree for quarterly pest control. Used them for years and still satisfied. Stephen is one of the best, too.
Ive been with Chem-Free since 2019 now, and I appreciate their kind service, transparency, communication, and quality work. (They also have a loyalty points program.) Recently I had a chance to speak with Elida (Licensed Inspector), and it was even lovelier to learn about the family nature of the business, strong leadership, and the social good they do for the local community - lots of company volunteering including VTO (paid volunteer time off once a month). I also learned that the CEO sits on several non-profit boards, and his son will be taking over the business soon. As the child of immigrant small business owners, I feel even more motivated to keep spending my money with this company because I trust that my (financial) energy will go towards a net positive for our local community in addition to quality service that meets my needs of a pest free home with minimal chemicals.
Chem-free is great! Kaden has been provided our services at multiple homes and is the best!
Our technician was thorough in raking care of our lawn.
Ryan Harber came out to help me with a scorpion problem in addition to the bi monthly service Chem Free provides. He was so helpful and patient (and calming). He explained things my previous pest service had ever bothered to explain before . He did a thorough eval of the whole house to help me understand how the scorpions are getting in. He was on time and not rushed during his time here. I hope he is the one that continues my service.
Great, focused team of professionals. I love that I get a 30 minute arrival text with the technicians photo. Absolutely wonderful services year-round!!
Jonathan is always professional and capable and friendly.
Kyle is awesome. He s professional, thorough and simply gets the job done. We ve been very happy with ChemFree for many years now. Keep up the good work! Kudos!!
Honest, dependable, professional and friendly. We have used ChemFree Organic Pest and Lawn since 2020. They always explain everything they are doing and why. Very happy with their services!
Chem Free organic has been a Godsend. My house near first and slaughter was a veritable nesting ground for the German(?because of the helmet like appearance?) roaches. They were literally falling from the door frames and light fixtures and crawling out of electric outlets during peak season. I appologized to my visitors at that time but was embarassed to host friends, much less bring my kids friends over. Plus their eggs stink to high heaven Id tried another run-o-tha-mill pest management company and well, you get what you pay for. The excellesnt service I receive every three month by pest technicians - minimal 15-20 minute visits - Chem Free has kept my home - Roach Free since 2017 or 18. Sincerely
Hardy has been a great communicator and helpful in all aspects of helping us try to keep our home pest free
Brian was a good guy and got straight to work. Would highly recommend getting serviced by Brian to anybody who needs the services that we required
Appreciate the company/customer communication. Just all around respectful and quality service.
Great people, always concerned about my bunnies. Very detailed. So glad I found them.
Chemfree service providers are always courteous and thorough. I ve had our service for 6 years now and am completely satisfied.
Great job on all that you guys have done . Has taken all the worry about getting these items taken care of . Everyone has been very professional
Rodney provides excellent service with professionalism and great eagerness. He checks with me when he arrives to understand any problems weve been having and gives me an update when he finishes the treatment. I highly recommend Rodney and Chem-free.
We are pleased with all the services that ABC provides for us. It gives up peace of mind.
I have used Chem-free for years and I have been super happy with them! Mike S. is definitely worth mentioning professional, knowledgeable, and just a really nice guy above and beyond!
I have used Chem Free for several years. Always professional and very responsive.
Chem-Free He is always punctual, very polite, and very professional. They will do only the outside or they will do the inside and the outside they ask you to let them know what to do. It is a pleasure to deal with Ryan.
The technicians are professional, efficient and friendly!
Ryan is wonderful - very thoughtful about the areas that need attention and professional.
Always on time, identifies your problem and sprays to solve. Steve has been very helpful in dealing with customer service and the 7-10 properties we have with Chem Free. Having a payment portal is a major plus, making invoicing and payments simple. Thank you.
I have nothing but kudos for this company and the workers. They are simply awesume and go out of their way to answer any question that you have
I have used ChemFree for many years, and I recommend them to others. First off, their service is very effective without being toxic. Second, they have clear communication, scheduling, and follow up. Third, they are local business. Fourth, they are nice!
Using them for over a decade, always willing to come back and fix if they do anything wrong at no charge.
Ignacio Flores fertilized our yard today. He also advised us on a section which is under a huge oak tree and gets very low sunlight. We were thinking of converting the sparse attempt at grass growth to rock and some stepping stones & plants . Thanks for your experience Ignacio
Alton and the chem free team are always attentive, polite, and super informative! I have nothing but amazing experiences with the service.
Very professsional service- polite and well spoken young man! Efficient, too.
Always reliable. Prompt. Courteous. And very knowledgeable.
I love Chem-free, Stephen was very thorough. He made me feel very confident that my pest issue would be resolved.
Been using them for a few months. They really listen to what their customer asks for. Ryan especially (the technician that has come out probably twice now) , takes the time to explain what hes doing, and even showed me the products and chemicals (if any) that hed be using. The other techs are good too, Ryan just stands out as he takes the extra time and care :)
Great service
Chem Free Organic Pedt Vontrol has been my go to company whenever I needed ro address pest control issues. Ive never had to complain about their services or employees. Their employees are awesome and respectful.
We are always happy with the great service that Manny, from Chem-Free provides for us. He is always helpful and answers any questions.
Chem-free Team are amazing. Quality of Service is excellent, always give special attention to the details to what customer needs. Thank you team for the value and quality you people do it.
Service tech is very nice and does excellent work
Great service and our pest problem is gone! Summer time is always tough with all the bugs trying to get into the house and harming the lawn. Thank you!
Agent Ramsay turned a horrific situation into a clean and manageable one. He deserves a tropical vacation, courtesy of ChemFree. Will recommend these services to all my neighbors!
10 year customer here. ChemFree always does a wonderful job, and today they went above and beyond regarding a particularly distressing bug issue. I called and spoke with Noah (a PERSON always answer the phone, so rare these days, and is always helpful) and had my favorite technician, Kevin, at the house within an hour. I really appreciate how thorough and thoughtful the team is. They take the time to talk to you and answer any questions. They come back if you need them to. They also text you 30 minutes before arrival, they stay in great communication, and are always open to talking through any issues that come up. Thank you team, especially Kevin!
Great! Super fast and easy! They give you instructions on how to handle pets while the service occurs and after!
Great experience working with ChemFree to correct evidence of rodents in the attic. James came out for the initial assessment and kindly answered all of our follow-up questions before moving forward. Stephen came out to seal up entry points and set traps. He was friendly and passionate about the work. Highly recommend ChemFree for your pest control needs.
Fantastic Job Attention to detail completed ll service needs..Thank You for the most Professional Job a Customer could ask for
Chem-free techs are the best! They always provide polite, professional and complete explanations of whats going on and how theyll treat the problem. A great education! Im always confident in their care.
I have been a client for over 7 years. Rodney has provided me service that is amazing! Thank you, Rodney. Keep up the good service.
Every single technician from this company has been professional and pleasant to work with. Great prompt service and their natural products actually work! Have been using them for over a year and highly recommend them.
Well done and always friendly service
Been using Chem-free now for 20 years and have always received the most excellent of services. Louis K is our current technician and he is definitely the epitome of professionalism and addresses all our concerns each and every time! Many kudos Louis! PROMOTE AND RECOGNIZE!
Love Chemfree and the terrific techs they send us.... super efficient, caring, and great listeners.Riley came today and did a splendid job. Thank you!! Really fabulous service !!! Great team! Thank you soooooo much!!
Chemfree has been taking care of our property for several years. Juan is very knowledgeable, professional, respectful, and personable. He is very thorough, took time to answer my questions, and addressed the issues I had. He is quite experienced which is reassuring. I appreciate having the same person coming each time as it provides continuity of care, attending to, following -up or inquiring about previous issues or problem areas. Juan is the best and I have great respect for Chemfree.
I would NOT recommend this company. They came out and spent several hours here; I paid @$750 for their service. They did not get rid of any of the pests. We had to hire another service to come treat which immediately got rid of everything. Did not even offer a partial reimbursement- only offered to give me a list of chemicals they used.
They treat our home inside and out twice a year. We have been a customer for many years! We have never been disappointed in their service. Juan is always friendly and very professional. He always addresses any concerns or questions we might have. Great company!
Chem Pest is reliable and concerned to hear what insect problems that you may be having. Then they get to work
Been using Chemfree for a couple of years now. Louis is always efficient and great at leaving photos and comments of areas requested to be treated
we have been a customer for many years; chem-free does a great job! Our onsite technician is always very friendly and provides useful suggestions.
Louis was very thorough and remembered problem areas. Thank you.
I have enjoyed Chem Free services since 2007. They have never let me down. Reliable, professional, and they get the job done.
Very knowledgeable very professional
I love ChemFree. We ve used their services for cockroaches and raccoons, all the fun stuff that comes with living in Texas. Their customer support and team are always friendly, their communication is great, they always have quick scheduling, and the service works! Highly recommend.
I would definitely recommend. Their technicians are very thorough and knowledgeable. Respectful of your home as well.
I have been using Chem Free services for five years and I appreciate the technicians thoroughness and knowledge.
Vety thorough and professional treatment for some issues with ants and wasps.
Very thankful I was introduced to ChemFree. Elida was great helping me get set up, and Rodney takes good care of me and my place at every visit. He goes above and beyond to communicate, answer my questions, teach me how to best care for my home and treat pests, and even helps me plan ahead for potential pest issues. He is so kind. I could not be more thankful for him and for this company. Really appreciate all you do!
Balaar , I may be spelling that incorrectly, Is so kind and professional. He helped me read my three month problem of a crafty rat in my house. And helped my parents on the other side of town with a mouse problem at their house. He was very professional and very motivated to make our home safe. Thank you Chemfree for being awesome. And for hiring this amazing person!
We have used Chem-Free for over 10 years. They come every other month. We live in a wooded area, but Chem-free keeps bugs out of our house, & the service people are always responsive to not spraying in areas that I want them to avoid.
Ryan Lambert was so professional and knowledgeable. He explained some things we should do around our home which were very helpful. I ve used Chem-Free at 2 other homes I own and would not choose anywhere else. Michelle Rivera Spicewood, Tx Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Lawn pest control
Quick, professional and friendly. We ve thrown at them some doozies of critter infestations and they re always happy to schedule outside the regular quarterly treatments when needed. Also, Rodney is knowledgeable always helpful and on time.
I have used Chem-Free since purchasing my house 5 years ago. Am always happy with every tech that shows up. Today was no exception with Alton announcing himself and then promptly taking care of some additional issues inside my home.
Kyle with chem free does a great job for us. Definitely notice the difference
Our ChemFree technician was quick and kind! He showed us exactly what and where the issues were and explained how he resolved it. Definitely recommend!
Friendly, fast service. All good so far
Greg is an excellent, expert in pest control. He helps keep our little creatures out of our facility. Thanks Greg Champlain for your dedication to detail. David k Facility Coordinator
And it s using natural ingredients not synthetic chemicals that harm pets and wildlife. We love our animals, birds, and neighbors pets so we use this safe and effective service. Juan, our service rep, is so knowledgeable, thorough, courteous and we are very thankful that we are in his area! Thank you Chem-Free!
Chem Free always does a great job at protecting my home from any kind of pests, and I really like that the products they use are organic and pet safe! I highly recommend them!
Have been using chem-free for 6 months now and they have been fantastic to deal with. Great job Kaden. Thanks
Weve been using Chemfree since the mid-1990s, covering several homes. They are always responsive, professional, and willing to explain what they are doing/using and why. They get a rating of 10 out of 10 from our family, and a positive recommendation to try their services. Kevin
Wanted to give a big shout out and thank you to Ryan for his enthusiasm and incredible level of knowledge about carpenter ants and all our Georgetown house invaders! Well done Ryan. Chem Free is fortunate to have you on the team!
Easy transition from ABC to Chem-Free with excellent communication, follow-up and treatment by Kyle. I live EZPay and portal. If needs be, someone real in Texas answers the phone!
Rodney is great. Hes always consistent and on time. He answers any questions you might have. Hes very knowledgeable. We love it that its safe for our kids and pets. Keep up the great job! Thank you!
Chem Free has been my go to exterminator and pest control for years now. I appreciate their care and concern with our property needs. My usual Tech, David, is awesome. He is very communicative and willing to go that extra mile. Call them!
Outstanding as always!
Louis is a very affable Chem-Free specialist and Im very happy to have him and his team to keep my house pest free. They do a great job and their chemicals are only toxic to the pests. Its awesome!
Caleb always does a great job at our house and addresses all our concerns.
I am so pleased with Chem-Free s service. My specialist Hardy is so kind, informative, and helpful.
I have used Chem-free for over 20 years for any insect need. They are always super effective and have excellent customer service. I highly recommend this business! Our guy was fast, polite, and very professional. He took time to make sure he fully understood the problem and answered all questions with great patience. If you have any unwanted creepy crawlies, go with Chem-free.
After using Chem-free Organic Pest service for the past 8 years, I highly recommend others to use their services as well. Friendly staff and very knowledgeable and passionate about taking care of any pest issues for their customers.
The team at Chem Free was very courteous. My 1st initial call to dispatch was pleasant and informative. She communicated with me who would be in contact with me and when to inspect my home and give me an estimate for service. My inspector was timely, professional, friendly, and communicative. She gave me my quote and explained everything. I was then assigned a technician to perform the services I signed up for. He too was timely, courteous, friendly, and communicative about everything he did. I chose this company to protect my home because I didnt want any toxic chemicals around my home for both my pets safety and mine. I feel the price is fair, the quality is good, and the service exceptional. I highly recommend them for your home as well!
I had a rat problem in my attic. They trapped the ones in the attic and sealed any entry point. I contracted them to come on a quarterly basis to inspect and rebait all traps. It s working. Peace of mind is a good thing.
Friendly service, very thorough, responds to specific requests fully and unreservedly, as well as completing their usual routine measures.
We have used Chem Free for almost 20 years and have been very satisfied. They are always on time and professional.
Everyone was very professional and informative. We are pleased with the service received.
Prompt, knowledgeable, and friendly.
BILLY, The TECH that serviced my house and yard explained what he was going to do and what he found after he had treated my house and yard. even showf up an hour and a half early.
We were looking for an organic pest control company and someone recommended Chem-Free. Rodney is our guy and does an excellent job of not only servicing our home, but also in communicating with us. So thankful to have found them, after having a bad experience with another company.
David with Chem Free is awesome! Such a great, friendly and knowledgeable technician! Highly recommend!
warm friendly greeting by technician Juan. I appreciate that he informed me of scope of services he planned on completing at my home. thanks Juan and your Chem Free team!
These guys are so responsive and do such a great job. Good example of a local company that is big, but still offers a high level of service. Anthony is smart, kind and thorough.
Great service!
Chem-Free is the best pest service I have had. Living in the country outside Austin, I expect to see some critters - but since our treatments started - I definitely see VERY FEW spiders, ants, and other pests. Ian is top notch and makes sure things are covered.
These drivers are wrecked drivers, have no problem running stop sighs or cutting people off.
Heads up - Chem-free is owned by ABC and you can expect the same almost-top-dollar-prices for almost-bottom-of-the-barrel service that you would expect from ABC. Hired them to remove a skunk that was establishing a nest under our drive way. Made it clear that the problem was urgent and needed to be addressed before the skunk moved in and had babies. They sent out an account manager the next day (good) and we signed up for a service plan of trapping the skunk for $250, which really didnt sound too high. They were then late calling us to schedule the appointment for the trap and by that time couldnt get anyone out until next week. I took the next-week appointment and took off work to be there. The ABC employee/tech didnt call or show up and after the service window had past I called ABC/Chem-free and told them to cancel and refund. They probably would have rescheduled, but Im sure the shoddy service and frustrating interactions would have continued and didnt want to deal with it.
The service was amazing and they really make an effort to use toxic free products.
We ve used them a long time and appreciate their high standards.
Friendly and thorough. I highly recommend chem free for pest services!
Kristian was fast, friendly, and experienced. They re also affordable.
Ryan arrived on time, explained all the services he was going to provide today and provide an update as he went along. Very pleased. Will certainly ask for Ryan at our next service.
I am so grateful to Billy for his willingness to always answer my questions, how thorough he is with the treatments, and how quick the whole process is! I get a lot of bugs and pests in my area but chemfree has saved me from the stress of dealing with all kinds of bugs.
Been using these guys because they do t use the normal nasty chemicals and we had dogs. With the addition of our son, it s even more important.
Ive been using the Chem-Free since I moved into my house 20 years ago. Theyve been responsive, reliable, and friendly, and have helped keep my house termite free and my lawn green and healthy.
Chem free is now owned by ABC. Terrible customer service. Even worse service. None of the issues I ask to address every month have been solved by them. Me & my family all have monthly memberships and are all canceling them.
Juan is very professional and I know I am get top quality service!
Once we asked for the quote, the sales rep came over the house and went in details for the pest control needs and made a plan. Technician came by twice and explained thoroughly and did a great job. Would recommend to anyone. Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Kaden is the man. Very professional, good humored. He helped us rid ourselves of some very persistent fire ants.
ChemFree was great. They were super friendly and knowledgeable. 10/10 would recommend!
James was awesome and very informative! So kind and definitely took his time checking out our home. Will be using them again.
Great experience using Chem-free! Riley was on time, very friendly, and very knowledgeable! I couldnt ask for a better experience. Thanks again, Riley!
Our experience with Chem-Free has been very good. They always notify in advance that theyre coming and they ask really good questions when things pop up so they can address them. We also have to put in a good word for Hardy, the tech who we often see. Hes great!
As always awesome service!!!
Haven t had a single roach (or any bug really) in the house since we ve been using them.
As a first time home owner hiring my first pest control service, I was blown away by Chem-Free s service. From signing up to scheduling their treatment visit, the entire process was quick, informative, and professional. Likewise, the technician that visited us was very courteous. I highly recommend this company for anyone and everyone!
We love Chem free! They are always very thorough and if we have an issue, they address is right away (although this is rare). Cody often does our service and he is the best! Very sweet, knowledgeable and has a great sense of humor :)
Technician Aria expertly addressed inside bug issue as well as determining why so many carpenter ant are around outside deck. Apparently the congregate around crape myrtles. Aria provided great service and was very knowledgeable and professional
Very professional, thorough and friendly service.
Update: Aria came this time and was also amazing!!! Thank you, Aria! Anthony was next-level awesome. I hope he s our tech going forward! Super kind and accommodating of our hippie-ways re not wanting to kill more than necessary. Services Bug and insect extermination
Excellent company. We have had their services for years. Most of their employees are very professional and wonderful! (Only maybe one or two of a dozen or so who I would say were just adequate.) Everyone else has been outstanding!!!
My experience with Chem Free has been excellent! They are responsive if I need them in between visits. I love not having to worry about my little fur babies being poisoned. Always courteous!
ChemFree has come out on a quarterly basis since December 2021. Weve noticed a significant reduction of unwanted critters inside our lakeside condo. The quarterly treatments on our balcony have also worked to make our outdoor moments more enjoyable. For the Spring 2022 treatment, the technician made a pin-pointed effort to create a barrier against wasps. Because of this, we were able to delightfully begin our balcony summers without the pesty annoyances of wasps & a trailing army of ants. Most recently, ChemFree helped us nip a flea problem in the bud before it became a major infestation.
-Rodney of ChemFree is Friendly and Professional, has a vast knowledge of INSECTS and other pests. He is able to locate any and all ants and stop them before they become a problem. His products are safe for adults,children and pets, thats why we chose ChemFree. We have been using their services for over 5 years. Hes always on time and alerts you by text before and when he arrives. We are very satisfied for services performed in the house, outside in the yard, and around the house foundation.
Great Service - Very Professional
When I called about my roach problem, they scheduled me very quickly. Ryan is my new favorite tech! He even came out on a Saturday. He was not rushed and spent time talking with me about the problem. He was extremely thorough and knowledgeable. I really hope he remains my permanent tech!
Chem free has been great to work with si far!! Ill update this when the darn rats are gone!!
JP showed up on time and was very professional and helpful. I have had two services with them and have no insects in my house whatsoever. And I have peace of mind that I am not unduly harming the stick bugs and birds
Love these guys!
We ve had a great experience using Chem-free for our pest service. That s mainly because of our regular tech, Riley! He s always on time, polite and professional. If we re having a problem he addresses it right away, and always goes the extra mile to make sure we re happy customers. His excellent suggestions have saved us from making some common mistakes; we re really getting the most for our money and couldn t be happier. We highly recommend Chem-free, and Riley!
Our service tech, Belar, is so nice and attentive to detail! He provides great customer service and always listens to my requests. I really appreciate the great job he does!
Very professional and well qualified service. The Representative who provided the service answered all questions and left me with confidence that pest problems are being solved.
Very prompt arrival, thorough explanation, and quick service!
I d recommend chem free, always punctual and very knowledgeable
Monica was courteous, friendly and very knowledgeable. She even plans to come back in 2 weeks to make sure the treatment was effective.
Professional and knowledgeable technician and inspector!
Consistently great service from every team member. Kind, prompt and professional. Nice to see companies who are obviously doing things right, which definitely warrants kudos to leadership (and of course, their amazing workforce!!).
Elida came out to go over the house and recommend services, then placed me on their schedule. Rodney came out to treat home and gave some great advice re doors and also identified bees in the roof. Excellent experience with both Elida and Rodney. I highly recommend ChemFree.
Very happy with todays treatment. Couldn t ask for more from a technician. Jonathan was great. Friendly, professional, knowledgeable and thorough.
Great Customer Service.Very Knowledgeable
On time, courteous and thorough. Have used Chem-Free for decades.
We have used Chem Free for many years. They do a great job with a friendly attitude.
Excellent, timely and very professional service!
Kristian is great!!! Professional, informative and reliable! I appreciate Kristian and Chem Free greatly!!!
I have used Chemfree for several years and always been impressed with their service.
I paid 192 for a service that I wasn t even satisfied with. I called and was told that they were going to send someone out but I had to pay for service when they initially told me that they would come out free of charge if we weren t satisfied or was having the same issue. I didn t see a difference at all and the gentleman that came out to do the service didn t spray everywhere around the house. Don t waste your time and money with this company.
This company has been so great. When I moved into my new rental home, there were roaches in the house. I was concerned about it being organic and not doing the job quick enough. They came out quickly and even more times than they were scheduled and I have not seen a roach in five months. More recently, a dead rat was found in my outdoor wash room. When I called on a Saturday, the girl who answered the phone told me that they would send someone asap and even remove it for me. She was very professional and sweet. This company is always quick to respond, someone always answers the phone and the people that have serviced my home have always seemed to care about what they do. Michael Kiefer, Juan and Riley have done such a great job when they come to my home. Riley even went out of his way to let me know of some other issues around the home that dont involve him. I definitely would recommend this company.
We have been pleased with their pest/roach & rodent services -- everyone involved from ChemFrees end has been effective & affable in their communication. Recommended.
Chem Free has been treating our home for decades and I have peace of mind knowing I don t have to expose myself or my family to toxic chemicals to have a roach-free home.
They have been professional, receptive, prompt & accommodating from the get go! Highly recommend! I am going on a year in a few months and I am so happy with the service. I have two small dogs so as few chemicals as possible are important. Chem Free techs remember this and are amazing. No live pests in the house since I started the service, especially no scorpions! Rodney Guerra has been our consistent service tech & he is really wonderful. I will use Chem Free always.
Awesome staff! Great service! Thanks!
William is our service person and he did a great job today. He was pleasant, friendly and took the time to explain a variety of pest-related issues, as well as letting me know what we can do to try to prevent some issues before they occur. Thank you!
Friendly folks, quick response, on time, clear communication - check, check, check and check. Their services are effective and prices are good as well. Hard to find any reason to complain!
Chris was very professional and really seemed to care about what he was doing. He was thorough and spent a good amount of time getting the tasks done. We are already seeing a decrease in the ant problem we were having.
Always friendly and ensured the service got fully completed
Good reliable service. Stephen is a joy to see and talk to. So far, I am very satisfied.
Luis does a really through job in protecting our house and treat current termite active area. He has a bright attitude and you can tell he enjoys his job. Michael is responsive and answer all questions we have. We like their service!
Great company. Great technician.
Im a big fan of ChemFree - their technicians are knowledgable and great and they do an amazing job. Well worth the investment if you have property in Austin or Texas. The insects are fierce here.
I have used Chem Free for 22 years. Their technicians are knowledgeable, friendly, and professional. Bill was thorough, courteous, a good listener, and knowledgeable. I highly recommend their services.
Reynaldo is awesome. He takes care of my yard and advises when I have an issue that needs attention. I appreciate his help.
Received text msg that service tech was 30 minutes away, and then he arrived within that window. Marcus was very courteous, thorough with his explanations of the ant problem (originally identified as Carpenter Ants but he said they were Acrobat Ants), and patiently and respectfully answered all my questions. I have free-ranging chickens so the granules were not an option but the gel would work. He treated the areas of concerns as well as areas to prevent further ant entry. The gel treatment is odorless and very effective. I saw ants dying instantly.
Tech was courteous and thorough.
James from chemfree came out to check out what we thought might be a termite or carpenter ant infestation. He quickly assessed the insects present and said they were a type of ant that wouldnt eat our house and provided pet safe options if we cared to get rid of them. The large number of ants was a temporary thing so we didnt pursue a service. Im writing this review because James visit was very informative and free. I really appreciate chemfree and James for their help!
Both the inspector and the technician seem to be very knowledgeable. They were polite and respectful as well as efficient and thorough. Did the whole house in about an hour.
I ve used ChemFree exclusively since moving to Austin over 3 years ago & have always found them to be excellent; from their office employees, to scheduling, to the actual project work itself. They ve been very dependable and I ve always had great results.
Like this company. Good folks and good service. Thumbs way up.
I have had a great experience using them for about 6 months for cockroach extermination. Hardy Simmons always answers any questions I have and gives really great advice.
Luis B did our first service with Chem-free and was an excellent technician. He was very funny and nice, he appreciated our pet bunnies, and he was a pleasure to work with. We would 100% recommend him specifically and Chem-free in general
Great service! Always professional and on time. Safe for our pets, which is very important to us. Patiently listens to concerns and resolves in an expedient manner.
Awesome and understanding of dogs who bark and bark!
Both team members who visited our house were professional, friendly, and careful to explain everything they were doing. They provided practical, targeted solutions to our fire ant issues.
Im a detoxification specialist so I avoid chemicals. Chem-free was very helpful in explaining exactly what products they were using and why.
Belar was very lovely and friendly. He was efficient and just all around a great service! Thank you!
Great service and excellent technician, Rory Barnhart. Insect problems are resolved within a few treatments. Most of time it is resolved on the first treatment! Our new guy Bevan does a great job to.
Very knowledgeable great customer service
Excellent customer service!! Highly recommend!! Very friendly and professional!
We ve been using Chem Free for almost 15 years. I ve always had an amazing customer service. They come on time and they re very professional. Juan has helped us for the last four years. He s absolutely amazing and has been so polite , so helpful. And always on time. One of the reasons why I stay is because I just got the best personalized service that I haven t been able to get another company. So, I would highly recommend Chem Free to anybody who is looking for another pest control service because they ve been amazing to work with.
Their employee Dave has been an amazing person to work with. They are always on time, communicative and very knowledgable about his work! Cant recommend Chem-free and Dave enough!
Excellent service!
Excellent and through service
They came and sprayed, treated the ants nests, and gave advice about what should be sealed up better (mostly the doors). They were very professional and the service seems reasonably priced.
We have been using Chem Free for about three years. We started using them because we have small GC and did not want them around chemicals when outside or around the pool. We have been very satisfied with their services and the results from using their services.
Old school courtesy. Highly recommend Michael!
They are a lovely company with fabulous service!
Technicians are always knowledgeable, efficient, and professional.
Their service is generally good; however, there are certain products they use with a very strong odor. Even though the products are used outside, the odor gets into the house. We have asked multiple times over the years that these products not be used. Each time, they apologize put a note on our account, but it still happens again, for reasons that are not clear. So we call them again, and they make another note. Happened again today. Weve decided to switch to another service before it happens again; I *do* give the manager kudos for reaching out to us to try to make it right.
We have had Chem Free services on a regular basis for years as well as for specific pest issues. Dependable professional and friendly service at all times!
Another great experience. I haven t seen Mr Zuniga in over a year and he remembered our last conversation and spoke with me for a few minutes. That is professional and great costumer service.
We have used Chemfree for years for rodent control at several properties we own. They are responsive, considerate, prompt, great at communicating and very personal customer service. They are a great company and Im sure we will be their devoted customers for years to come. THIS IS A REAL REVIEW FROM A SATISFIED CUSTOMER!!
Luis came over and secured our attic and spots all along the roof. He also crawled under the house and covered plumbing to ensure that all entrances were properly secured and protected from future rodent activity. Very pleased with his manner and professionalism. He was super friendly and capable. We hired another company before this and unfortunately did not get much for the price of service. Stan s AC recommended these guys and I am confident that everything has been taken care of.
Brandon with Chem-free is always on time and professional. I appreciate his work to keep my home free of pests!
Got ChemFree bc of pets. They are the same company as ABC Pest & Lawn. ABC has treated us right in the past with a plumbing issue, so I signed up for roach control with them where they come once every other month, always when I m at work. It s been about 6 months to a year, and this is the first time the technician (Harley) explained to me that she usually likes to treat inside the house, instead of just the outside, and why she thinks it s best. She even offered to contact the company and have the scheduling department change my appointment times to a day that I am usually home. In other words: she had my best interests in mind! I cannot thank you enough, Harley. Thank you for caring about your profession and your customers.
Juan was great. A very nice guy and very friendly. Happy to have him as my chemfree guy.
Belar was our service agent and was incredibly thorough and educated us on how to better protect our home. We have used Chem-Free for many years and have always been quite pleased with their service, professionalism, and responsiveness.
Great service!
We are very pleased with this service. Rodney calls us when he arrives and we discuss any problems which we have notices since the last service. This time her located a wasp nest near the front door and took care of it. He is very professional and its always a pleasure to have him come out.
Michael is the best! We look forward to seeing him every year. He is super thorough and goes above and beyond. He explains everything he does and cares about his clients! He is awesome!!!
Chem-free does mosquito control at my home in central Texas. They use environmental products that work well. The service has been dependable and effective. My whole family uses Chem-free.
Very friendly staff. I like that its organic and not going to affect our pets
Very knowledgeable and friendly service. Answered all my questions and very willing to help in any way possible. Kept me informed of everything he was doing. Outstanding service!!!!!
I have used ABC Pest Control in the past, though not the cheapest, quality and service out weight the cost. We are in a new house and closer to the Grandkids, so didnt want chems inside the house, so went with chem free. We had an amt problem starting in this house and within 2 or 3 days of chem free going thru the house wants were gone. They now just treat the outside and we couldnt be happier
Always good. Always dependable. Ross Arnold is the best
Very friendly and personable service. Gave great tips on prevention and maintenance.
We have been very impressed with the customer service provided by Chem-Free! The technicians have been friendly, helpful, and very knowledgeable. We highly recommend!
Good service technician, attention to detail, good follow-up, and the company offers multiple professional services.
Great company
I have nothing but great things to say about Chem-Free. Everyone I ve spoken to has been well versed & very knowledgeable on pests & pest control, super professional & extremely kind. My technician, Juan, was extremely thorough & did a great job making sure our yard was well taken care of! I m very happy with my service & will continue to support & recommend this business & wonderful people.
Thanks Chem-Free and William Tabor for helping me keep a healthy and beneficial eco balance in my yard. They do a great job, highly recommend!
The best part about working with this company aside from the customer service, is the fact that they do not use harmful chemicals which is very important to me and best for my pets, family and great for the planet. They re great at communicating and fairly priced. I highly recommend their services. The techs are incredibly professional and courteous. They take all the necessary precautions to keep themselves and us safe.
Patrick is great! So friendly, professional and thorough! We love the service, it s effective and easy.
The initial inspection and first appointment were great, James and Bill took good care of us. Bill explained in detail what he was doing and went the extra mile to set us up. Price is competitive. Thanks yall.
Luis is incredible he s thorough, always on time and answers all my questions. I ve had other technicians, but Luis always does an incredible job and we have had absolutely no pests since he took over.
I trust the expertise of Chem Free and have used their services since we moved to Austin back in 1995 when my kids were very small and we needed help controlling the fire ants on our newly constructed home. They are the best! Ross is delightful, competent and always in a good mood! I highly recommend this company that we have used for 25 years!
I ve been using ChemFree for over a year now and I ve been completely satisfied. With young children and pets, we wanted a chemical free company to handle the many pests around our home as we live on a Greenbelt. We ve had issues on and off with ants, spiders, scorpions and wasps (don t you want to live in my house?!) and their professionals have always been very informative and patient with my many questions. The customer service representatives on the phone are always super helpful and responsive also. Luis helped us out today with a major ant invasion and was so helpful and patient with my 1,000 questions. Would highly recommend!
We have only had the first visit but the specialist was very kind and quick
I ve been using Chemfree for years. They are thorough, reliable, and very knowledgeable. I believe their prices are reasonable and overall I ve had a good experience with them.
Chris was our service tech for our initial pest service today, and he was awesome. Super thorough, knowledgeable, considerate, and friendly. Can t wait to continue to use Chem-free! I wish it hadn t taken us so long to call them!
Great cafe with gluten free and keto options. Locally owned and priced reasonably. Owner very personable. You can order online and have it delivered.
I have chem free on A regular schedule. They are quick, friendly, but did not have a mask on when approaching the door. I m 77 and have respiratory problems. People need to be aware to be ready ahead of time. When working in the public, remember you carry the germs of everyone you meet. Thanks for your consideration.
Hardy was professional and extremely knowledgeable on the needs of our home. He walked through our home with us and only treated what was necessary based on our concerns. We did not want a lot of chemicals in our home and felt Chem Free was our best option. They mainly treat the outside of the home, keeping harsh chemicals and bugs out.
Chem Free has twice now serviced our home. Both times they were on time, communicated clearly, and thorough. The quality and price has left us telling others to use them! Can t go wrong.
Very friendly & prompt. Their service has helped eliminate unwanted critters.
They have been taking care of my lawn for 4 years. They make good recommendations for additional services but not for the purpose of simply selling product. I highly recommend them for pet-safe, human-safe treatments.
We have used Chem Free for years & highly recommend them. They are always on time, professional, friendly & accommodating. We feel safe for them to treat the interior of our house - thinking of our health & our pets health. They are very conscientious of wearing foot coverings & wearing masks inside our home since COVID.
Marcus explained the entire treatment plan before starting. He was very professional and a pleasure to work with. I also highly recommend the treatments themselves, especially for folks who have pets or wildlife on their property that they dont want to poison with harsh chemical pesticides. Five out of five experience! R
Ross was professional and great to work with today. I highly recommend this service .
Everyone Ive engaged with at Chem-Free has been helpful, knowledgeable, and timely. I very much appreciated their professionalism and experience.
Very professional and responsive! I have two small digs that eat anything that crawls so I chose Chem Free to safeguard them. It has worked! No problems & no bugs! Especially no scorpions! Highly recommend.
Been using ChemFree for more than 25 years. Techs are knowledgeable and personable.
Very professional service. Affordable. Highly recommended.
Luis Bermudez, residential pest service representative, is so helpful and patient when explaining and answering any questions or concerns on site. He is always jovial when he comes to sevice our home and is very respectful of us working from home. Having services that provide gentle treatments and is super effective is very important to me as I do have pets and beneficial insects for my garden. ( I had a pet die from a company claiming to be pet friendly) Since having been with Chem-free for 2 years now, we have not had any pest problems or occurances, even during heavy rain and drought. Their customer service is always nice and quick to resolve any issue without having to go through so many channels. I highly recommend this company.
Luis is very professional and always does a great job. Thoroughly treats both the inside and out.
Very professional and easy to work with. Easy to schedule too.
So Im mildly allergic to ants and they made sure to take care of them as best they could with this first visit. They even asked before placing some ant trap things to make sure my dogs wouldnt get a hold of them. Kind, courteous, quick, and on schedule. Time will tell if their treatments worked. Luis was my tech and he was awesome.
The tech I worked with was incredibly friendly, very knowledgeable, and very eager to solve my pest issue. An excellent company.
I ve used this company for years. Rodney is the best at what he does. Great service and reliable!
It is a pleasure to work with the people at Chem-free. Their professionalism and friendliness sets them apart.
Excellent service and very friendly and professional.
We ve used Chem Free for many years and could not be more pleased. We love the company s environmentally friendly product choices as well as the friendly professional service.
Service continues to be reliable and my yard has improved immensely in my first year of using Chemfree lawn care. I receive comments about how green my yard is from neighbors. Technicians provide pictures, detailed analysis, treatment applied, and suggestions for future lawn care.
The company and the specialists are awesome! We feel protected and any issues that pop up are always handled quickly and with care!
Hardy was amazing! He was super patient and informative and walked me through all the problem areas around our home. He also managed to close our almost impossible to close /broken gate when he was finished to keep our dogs secure. Highly recommend!
I would recommend Chem Free to anyone looking for quality service. We had a pretty bad rodent problem and I cannot say enough good things about Theresa. She s not afraid to get into areas and find the problem. Very professional and very self sufficient! Thank you again! -Trevor
I ve been using ChemFree for many years. The technicians are always friendly and knowledgeable. The products are the safest on the market and work as described. I wouldn t use any other company to treat my home and lawn.
We have been satisfied with Chem free pest control for years. We love that it is almost always the same technician who comes to our house and always remembers to close the gates and to be careful for chickens!