32 S Squirrel Rd, Auburn Hills, MI 48326, United States
Since 2001, Top Lawn has been a family-owned business that you have counted on to provide the highest level of service and satisfaction. Ken West and Mike Curlee created an industry leading organization. Their wish to continue this superior level of service into the future has led them to transition ownership of Top Lawn to another industry leading organization, ExperiGreen. With over 400 years of combined industry experience, ExperiGreen is a privately-owned business that you can count on to provide the highest level of service and satisfaction in managing the environments where people live, work, and play.
I just spoke with Terry. She was very helpful in helping me with my ongoing account. She helped me with getting a reduction in my future services for 2025. I have been with this company going on my 5th season I believe and they have kept my lawn looking good and I have been happy with the service they have provided.
I really can't say whether Jordan (or Top Lawn) did a good job, which brings me to my chief complaint with Top Lawn They don't tell me in advance when they are coming. They don't knock at the front or ring the doorbell. They don't communicate at all except to ask for a review. For all I know, they could have not shown up at all and I am to believe my lawn was serviced. I will re-assess my Lawn service company over the winter.
I can’t speak to Jesse‘s work, but what I can tell you is, he talked me out of canceling your service today. I went out to tell him not to do the service when I saw him, but then after him and I walked around, and I told him my concerns, I let him do the final treatment. Our lawn has never looked so bad as this year. I meant to call this morning and cancel, but I got busy with work. Lawn is dead in all kinds of places and we don’t know why and you guys never make a recommendation for anything. I am giving Jesse four stars because he was very nice and seemed knowledgeable so we will see what happens from here about next year. Maybe someone from your company well actually look at our Lawn and say you need this or that. Thank you, Jesse. You should thank him too for saving a customer for now.
I’ve been a customer for a couple years now and have seen my lawn improve greatly year over year! When I spoke to Matt about adding services for my dad, he quickly provided a quote that worked within my dad’s budget. Matt is knowledgeable and professional. He answered all my questions without ease. Highly recommend Top Lawn
The only problem we had was she didn't call to let us know an approximate time. Our sprinklers came on while she was here.(The only week day that they come on is Thursday.) She did a great job handling the situation. Also, thank you for finally getting me a paper bill and summary. It's exactly what we like. We are not computer savvy.
I spoke to Matt on phone last week regarding moles on our front lawn. He took the time to explain what I had to do to treat them step by step. Matt and I also discussed pricing for fertilizer services for 2025. Matt explained services and we discussed that the company could complete 3 additional treatments this year, and was willing to beat the price we were paying currently. I called Matt back today, he remembered our conversation and the price lock in we discussed. Matt was kind, informative and professional.
Jordon from Top Lawn is very courtious and does a great job for us. Our lawn looks awesome. (It’s a bit foggy this morning sand so is the pic)
Staff was very friendly when I called to take care of continuing service in 2024. Sylvia was very good staff. I am happy with lawn service up to now. Only concern is that I observed some yellow dead spots. I hope that service person to take care of this while he applies furtilizer. I am not happy with liquid aeration because it starts to damage my lawn. I will observe how issue will be handled by technician. I used top lawn service over 20 years. I am disappointed with current result.
I am very pleased with their customer service.
Eric answered all my questions and concerns. He was kind and knowledgeable so I know this was the best decision I made
Great as always. Responsive, communicative and well executed!
Chis does an excellent job every time yard is emerald green
Good customer service experience, efficient, knowledge and friendly.
Geanice is professional and well organized. There are 3 homes that need to be prepaid for service. She keeps everything accurate and completes the payments.
Great service from Kaylee. Thanks
Terry was super fast and efficient. It is a real pleasure dealing with this company.
It was non existent as he never showed up! Terry your customer service rep. Said he showed up the wrong house (incorrect address)
Excellent work.
Cody did an excellent job as always. Hope to see him again.
Very polite and considerate. I was raking a last area of my yard. He applied the aeration working around me until I finished. Much appreciated!!
The work done was fine. But the guy didn t turn of his machine so the fertilizer splattered all over the driveways.
Malia the tech that came out was very efficient and respectful of my property, good job.
It was a pleasure speaking to Terry, having trouble paying online so I called and Terry helped take my payment and was polite, kind and a pleasure to speak to ! Love Top Lawn/ Experigreen !
Kennedy is great, I had questions and she answered them making me feel confident in what she was doing. I wish she could always do my yard. She has a great attitude.
Very careful job Well done
Made sure all areas of lawn were covered!
I really appreciate him moving the dog toys out of the yard before treating!
He was grateful
Very nice job! Looking forward to working with you in the spring!
Great service
He got the right lawn this time.
Very accommodating to our schedule by returning another day to allow us to pick up leaves. Very pleasant!
Andrea was very friendly and professional, as well as knowledgeable.
Always great service!
Did good I suppose but this is a job that took him less then 5 minuets to complete anyone could do it. So good job to him the interactions were good and he was punctual and ready to go but it s just not that hard of a job so
Cody serviced my lawn today. I was satisfied with his work.
Very nice fellow; can t speak about the work cause it was done in 10 minutes and I don t know what was even done so how can I rate this? Plus there s leaves on the grass so not sure how effective the service will even be
11/8/2024 Adam did a great job. 7/2/2024 I had an excellent call with Terry today. She thoroughly explained the managers observations from his yard inspection. Additionally, she efficiently scheduled a technician to treat the crabgrass issue. I had a fantastic conversation with Matt a couple months ago. He attentively listened to my concerns and offered clear guidance on how to address them.
great
I wasnt home to witness the work. But, Im sure she did a fine job.
My tech Nicholas is awesome. Very knowledgeable about treatmenta
Have weeds in my lawn
Sean did a good job at 525 and 527 this morning. I guess we ll see you next year. Service occurred around 9:15 AM.
Adriansprayed our lawn today and, as always, did an excellent job
Colin with Top Lawn did an excellent job on my lawn. Every application was documented with comments and suggestions. Highly recommend!
Great job.
I believe he did good. We have not seen it yet all we saw was the sign in our yard. Its our first time to have the company come over so hoping we get to enjoy your service for a long time
Excellent company and always great service.
Matt was very friendly and thorough. Explained everything and met my needs. Called again for questions on my service. Brandi was very helpful and understood my needs. Adrain has just treated the lawn. Was friendly and let me know what he was treating. Jacob has treated the lawn and was
Thank you to Top Lawn and Geanice for helping me with my service! It was a pleasure speaking with Geanice and getting my service set up for my needs. She was so patient with me as I explained everything and I m looking forward to keeping a beautiful lawn in 2025! Thank you Top Lawn!
Showed up early. Thorough and done and gone quickly and efficiently.
A good job was done! Always happy!
Chris was very helpful with his advice. He was willing to answer my questions and came up with a resolution to the problem. Thank you .
My lawn care technician Malia was amazing! Every time she comes to do my yard, she s always detailed with the work ! I appreciate you Malia!! Renee Verchelle Shorter 275 Ferry Avenue
Great customer care from Terry! Thank you very much.
I went with them to get feedback on my lawn. They serviced my lawn twice and it looked like the job was done but the feedback was underwhelming. The second time the feedback was literally a copy and paste from the first job. Without the professional feedback I will just do my own fertilizing.
Jacob was the first service person to knock and make his presence known. I appreciated that very much.
So friendly and helpful! Thank you
Very thorough and very helpful! I had some questions about lawn grubs and she gave me a very detailed answer about how they will be treated.
Jordan did a good job today.
Terry was easy to talk to and a big help getting my program started.
Cody was very professional with great attention to detail!
Very respectful of our property and very efficient. Pleasure to have him help us.
Mark is the best.
Did a good job of evaluating the problem with my lawn and took care of it.
Grubs have taken over my lawn. After speaking with Geanice she assured me that the tech would re-spray and seed the lawn where needed. Guaranteed.
I was not aware of his service. I hope that he realized that I have grubs. I am flooded with emails and I often miss important ones.
knowledgeable, friendly & professional
Cody was great. We chatted and he did everything we talked about.
GREAT EXPERIENCE. WAS VERY NERVOUS AND DANIEL PUT MY MIND AT REST. THANKS SO MUCH. READY TO SPREAD THE WORD TO NEIGHBORS
he was very knowledgeable and very helpful
All my questions were answered and assured that my lawn would be repaired. At no cost to me. THANK YOU VERY MUCH
Andrea was very great diagnosing my lawn issues. Extremely knowledgeable!
Friendly and professional
Malia was excellent. Very knowledgeable and and understanding of the lawn problems I am experiencing. Lucky to have her as a lawn technician!
Geanice was very helpful. Thank You very much.
Mistral was excellent. Identified issue with lawn problems
Patrick was awesome. Now we wait ro see if the Liquid Aeration and Overseeding does its job.
Matt provided great customer service and was a pleasure to work with. Definitely keeping me as a customer.
Lawn look great, thank you!
Nice job!
Logan is a fabulous tech! He was out to apply bug repellent for the home and was readily available for all my questions. He was easy to communicate with and even sprayed under the deck so I wouldnt be attacked by creepy crawling things when I walked outside the patio door--THANK YOU LOGAN!!
Great job
Highly professional
I had a great learning session with Matt in regards to my Lawn. He is a great person and a great asset to the company. I will be choosing all my lawn services with Matt and the company.
I m new to the area and I was looking for a lawn service company to manage my property. I walked over to one of my neighbors to ask him who he uses. His lawn is always healthy looking with no weeds. He told me that he uses Top Lawn/Welton. I looked them up on the internet and gave them a call. I had the privilege of speaking with Matt. He was very knowledgeable about the company and services they provide. We went through the step treatments that occur throughout the year and what they do for weeds and overall health of the lawn. It was a great conversation and I immediately signed up as there newest customer. I can hardly wait for my lawn to look as good as my neighbors. Bob Erickson
Very good service, and a great customer service experience!
Great!!!!
Great job Cody. Well done. See you next year.
Very nice coverage!
My grass is the best looking in the block!! It s beautifully green! No weeds and very healthy!
This was a service call to point out our irregular lot line to Malia. She was very polite and professional and quickly serviced areas that are not evidently our property.
So far do good
Thorough job.
Ok I guess.
Very professional, personable and helpful.
Just received my Essential Lawn Treatment #6 on Friday, October 4th. The application was applied by Tech Malia Hornick. Malia was friendly and very professional. She answered all my questions and let me know what my next steps where to keep my lawn green and healthy. She let me know if any problems arose with my lawn I should contact them.
Malia R thoroughly explained the grub problem due to the warm winter and excess rain, resulting in skunks and raccoons tearing up the lawn, and applied a grub treatment.
Jordan took extra care to apply the treatment chemicals so they went only in places they belong. He was very friendly and professional in answering my questions. He made sure all of my questions were answered before leaving my curb. I would like to add that every technician who has serviced our property has been a pleasure. We have been Top Lawn customers for several years.
Great job. Covered everything .
Had a pleasant conversation with Michelle today and she was very pleasant and helpful. I appreciated her being so polite and helpful.
Reliable
I wasn t home when he came.
Great response from Kaitlyn, very customer friendly company!
Logan did an excellent job in applying the most recent lawn application. I really appreciate the thorough work that was done.
Hi Geanice, I wanted to thank you for understanding the problem I was having with the lawn service. You were quick to understand and came up with an answer the calmed me down. I m certain that everything will be fine. Stu Raben
Very attentive to my lawn. Gave a great evaluation of my lawns health.
Rishelle texted to let me know of my next service. I wasn t sure what it was for so I replied back and got an instant response. Very pleasant person to communicate with.
Daniel did a Great job. Thank you
Christian came out and was very informative and thorough with the application to our lawn
Matt was very informative in letting me know the process from beginning to end. I m hoping the results will be just that thank you again for everything and I look forward to doing business with you.
Very prompt in answering my Text. Thank you
Excellent, thanks
Well, after three separate call, and telling the good technician when he visited my property that the seeds need to go to the neighbor s basement wall, that is, the end of my property, only a small section actually got seeds along the wall.
Scott and Matt were great. They provided prompt response to our requests for quote on services for lawn application, as well as pest applications. They supported our request for servicing our 2 propertites in Novi and in Wixom, MI. They quoted us competitive prices and provided applications dates, as well as credit for referrals. Professional and courteous with our request. We apreciatte the response!
Michelle s always a nice talking to
Very quick and efficient! Nice job Cody
He is top notch. I would like him to be my technician every application.
Christian came out last week to perform fertilizer application and did very nice and complete job. Lots of attention to detail ..thank you Christian. Looking forward to future services. Fred (Oakland Twp)
The worst company they came first time it was ok but the A second the didnt do nothing we talk to to them the make appointment mor then one time and the never came plus to Expensive and the people they work there very Route ...
Top Lawn has been great this season. Other than a few little issues that were taken care of quickly we are very pleased and looking forward to next season. My interaction with Terry today was very helpful and she answered everything I needed to know !!
I definitely like the lawn service and I can already see its making a difference a the first treatment. Their customer service is second to none, thank you Marion.
Appreciate him, very personable and always smiling.
My lawn has never looked better. However, I would like to see the applicator s real and accurate review of my lawn after servicing and not just a canned story. For example, he writes that I have weeds that he treated. I do not have weeds. He writes that I have bare spots and, with an extra service, he can resolve this. These observations, which are false, could be made after servicing almost anyone s lawn and so it is just canned falsehoods. I would like to see a true and actual review of my lawn.
Called prior to arrival as I requested, friendly and professional!
Thank you Rishelle for understanding my needs and help in postponing the application date
Mark, like all of your folks, continued to provide great services.
Very polite and professional.
Heather was very helpful in dealing with my lawn issue.
Very profesional and good quality service.
I suggest your people talk to homeowners. Have a goal for the season so we get what we pay for. Jordan is a nice fellow and the more he knows will be helpful to each homeowner. If we just get bills and no communication, customer turnover will increase.
Melanie took the extra moment to ring the doorbell, say hello, ask questions and chat about the upcoming service. Melanie is EXACTLY the person that makes a company successful to the customer. Thank you Melanie.
Took time to answer my questions Redid a few spots that needed it Good service
Billy was great at customer service
Michelle was very helpful and pleasant.
Terry has great customer service on the phone she answered all my questions and took care of my request fast & efficiently!
Great service great price. My lawn is growing Excellent and green
Great job by Mistral! Extremely thorough. Floridas loss, Michigans gain! Very pleasant, knowledgeable, and professional young man. Nice meeting you!
Semaj did a great job with my aeration. He also notified me right away of a grub problem which will allow me to address the problem now.
Well done, Jacob!!
Great service and great people
We inquired about services through the website around 9:00 in the evening. When I woke up the next morning, there was already a phone call, text, and email from Matt wanting to help us out. I spoke to him at 8:15 that morning, and he was incredibly helpful and knowledgeable. Very confident in moving forward with this company, knowing that Matt will be assisting me in the process. Very impressed!
Very professional and courteous. Highly recommended!
Talked to Matt at Welton after couple year pause in service. Was surprised at price increases from past use, but they always do good work and lawn looks great when getting serviced. Matt was helpful getting service for end of season. I would recommend to anyone who is tired of weeds and problem lawns.
He was good he took care of business
Highly recommend Top lawn/Experigreen my lawn has been so beautiful this year! What a difference from my former lawn service! Billy takes great care of my account and I appreciate his willingness to make sure we a 100% satisfied!!!
Genice was very helpful and congenial during our upgrading my card so she could get paid.
She answer all my question She was professional
So far so good. This is our first year with this company, and I must say the results have been much better than previous. The employees are very professional and great at communicating their work and issues that they notice. I m trying the liquid aeration and seeding, this year hopefully it works out. I ll update the review
Michell was very pleasant and helpful. We appreciated the info she provided.
AS far as I can tell, he pushed his machine around our home. What did he put down and when are you replacing the dead grass in back yard from over fertilizing. Ross was told you would replace it and it has yet to be done.
He did a great job as the company has all season getting rid of the wild violet weeds. They are a scourge every year but this year Top lawn has really done a great job eliminating them from my lawn
Michelle was prompt in retuning my call also efficient,knowledgeable and friendly
Wonderful service as always. Such a dedicated employee. Detail oriented!
Always great work from this company at a reasonable price.
Rishelle- I have to be honest with you. I was not pleased that you were not able to stop the weeds. I have also been noticing that parts of my grass was turning orange. Maybe it s the chemical you are using. Not sure never happened before.
Christians service was excellent very polite and professional highly recommended
Andrea was very knowledgeable, very courtesy and very professional. It was a pleasure meeting her and discussing my situation. If needed I would look forward to talking to her again. Thank you. Scott.
Great service, my lawn has been beautiful all year.
Our grass is looking better and better every treatment. We are so pleased! Really didn t have high expectations we were really thinking we would have to start from scratch with our lawn but in a very short time since we have had you treat our lawn it has become thicker, greener and the bare spots are filling in! Thank you! We are life long customers! So happy!
Technician was polite and respectful of my property. Very thorough.
Colin works very hard and has a good work ethic! He pays attention to detail. We are very pleased with his work! Thanks Colin!
It was a pleasure working with Rishell today. She did a terrific job. Thanks
Christian from Top lawn is top notch. Fully understands what needs to be done.
Great service! Christian is this best giving detailed reports.
Our grass has never looked better! Thanks Jordan.
I didn t get the warning call because it was sent to my spam calls. I had patio chairs in my yard since I sealed my patio s last weekend. He just went around the chairs when he could have called or knocked on the door to ask for them to be moved. You have been coming by surprise the past several times. A text notification would be much better than call. I might have to do it myself next year if this continues.
Terry was very helpful and very nice. It was a pleasure dealing with someone who actually wanted to help me even though the problem appears to have been my fault.
Christian did a good job. He was able to treat the yard for weeds and fertilizer plus treated for the grubs that seemed to be quite active. Very good job.
One way to avoid this type of reapplication, to have the technician knock on the door or call the resident. To have a pet removed from a service area. Michelle has been efficient and polite in resolving my issue with my recent service.
Damen came at a nice early hour hoping to get rid of the moles I have in my back lawn. He put pegs where needed, and I just hope that moles take to them, and they decide to leave my lawn alone and that the grass will grow back. I would love to add a photo of what they chewed up, but I dont have that kind of phone. Thank You Damen!!
I received very professional assistance today from Geanice. She answered all questions and provided me with more information than I even requested.
They are always on top of it. I highly recommend this company! Plus, the responsiveness in their communication is uncanny especially after today with Malia.
As I observed the application, Cody did a good job covering the whole lawn and closed my gate after leaving backyard.
Great overall experience willing to work with a customer. Would definitely recommend this lawn service to anybody.
Terry is a stellar professional in customer service, and I truly appreciate this company from all aspects!
Everybody is so kind at this company when they say theyre going to show up they show up whereas others didnt
Rishelle helped me today in providing more info on my upcoming servicing appointment. Very friendly, attentive service!
Terry was very much helpful and fast in taking care of my request. Thank you Terry
Terry was very nice and helpful.
Malia is professional, knowledgeable, she took time to talk to us, we called on Friday to respray for the crab grass showing up and nobody showed,, not happy about that!! Malia didn t know about the call and after hearing our concerns she did her job then went back to office to get the proper chemicals to retreat the crab grass, keeping us happy, we need more talent, care like that.
Very good and helpful customer service. Michelle was so friendly and nice!!
My customer service experience was quick and thorough!
Pleasant and courteous customer service!
Very cooperative
Rishelle was most helpful rescheduling our appt and answering questions about handling an area containing newly laid sod.
Brandi was very professional and helpful today in allowing me to change my application... great company! Highly recommend.
Brian.put on fertilizer and weed killer today .He did a quick job, and closed my gate too. My yard has been looking better since I went with. Top Lawn, it s the best it has looked in a long while.
Matt provided wonderful customer service!
Michelle prepared me for upcoming technician service through text messages. I felt confident everything will go fine.
Quick and easy response from Rishelle. Was able to reschedule the appointment at last minute due to circumstances. Thank you
Great afternoon. Ms.Shaydie ,Top Lawn Customer Care was very effective in advising me of the various treatment options concerning my lawn care services with Top Lawn. Lastly Ms. Shaydie was very knowledgeable and courteous; and she reassured me that TopLawn goals are to satisfy their customers with quality service. Thank you for expertise, as a homeowner a beautiful curb appeal speaks volumes .Darla.
Terry was very helpful!
Great services and very successful
Rian was excellent. She knew exactly how to help me and did so with courtesy and great service!
Matt was a True professional with Top Lawn. Very knowledgeable and they offer a Military Discount. Great service.
Londa was professional and explained the details well
I ve been using Top Lawn going back more than 10 years. They do a nice job, my lawn always looks great. And when I need some help, their customer service is excellent. I would recommend them highly.
Kenna took the time to answer all my questions. She was pleasant and did a thorough job. I was pleased with the service she provided.
Our representative was knowledgeable, helpful and polite!
Symphony was super friendly and listened carefully to my issue about entering a new payment method, offered to make the change for me, and clearly explained how to locate the payment method change feature if I ever needed to do this myself. Thank you!
Billing situation resolved
Terry was very helpful when I called to change the email address that our statements were being sent to. She was kind and very understanding. We have been very happy with our service and have been costumers for many years.
After checking out other vendors I found Matt to be the most helpful. Very positive and took the time to find out which program worked for my budget. Thanks Matt!
Very professional and knowledgeable on the subject matter.