Affordable Sprinkler & Landscape in Arvada

I worked with Tom to install a new backyard in Erie. At the initial meeting he seemed friendly and knowledgeable, the price was right, so I hired him. During installation I had to point out a couple times that the grading of the yard was incorrect, each time I was told it'd be fixed in the next stage. Additionally, I told them the yard was too wet (just rained) to install sod, but they went ahead anyways, resulting in a significant number of divots and bumps despite staying off the lawn for 3 weeks after installation (they only told me to stay off for 2 weeks). At the end it was not correct and I had a puddle in the middle of my yard. At the end of installation I made the mistake of promptly paying for service as warranty requests were completely ignored. Initially the main issues included the incorrect grading, unlevel lawn, damaged drip lines, and two dead bushes, misplaced plants (weren't located according to landscaping plan). I attempted to communicate with Tom about getting these issues repaired, particularly the incorrect grading prior to my deck being installed. Tom and Ron (the owner) delayed responding by two months before finally coming out to look at the grading issue, at which point I had decided to continue with the deck. They did eventually send someone out (twice, since it wasn't fixed completely the first time) to fix it, but Tom and Ron were clearly not happy about having to work under the deck. I had attempted to schedule warranty repairs through their website, but never received a confirmation email or a callback. The only way to get any response from the company was to begin calling and texting Ron or Tom every day for a week. By the time August came around (4 months after the yard was completed) I still had dead bushes, a dead tree now (due to damaged drip line), the grading issue hadn't yet been resolved completely, and some missing rock due to the first attempt at fixing the drainage. I was also receiving no response from Ron (the owner) whom Tom directed me to communicate with as his job was done with my yard after he received my check. Eventually they attempted to replace the tree with one a foot shorter than the original (and what was on my invoice) so I refused it requesting the correct size. They took this to mean they didn't need to deal with it, nor refund me since I refused the tree. At this point I realized that any disagreement with how things should be fixed would mean they considered it a closed issue and there was no discussion or follow up. During this time, I did manage to get Ron to agree to refund the bushes and subsequently the tree (Sep 19 and Oct 22 respectively). By Nov 16 I had still not received any further word on the refund despite requesting an ETA. At this point I notified Ron of my intention to collect through small claims court and gave him until Nov 29th before I filed. Ron finally responded on Nov 24th and eventually accused me of forging the invoice to say I paid for a taller tree than they had brought the first time. I reminded him they have copies of the invoiced themselves and can confirm that I had done no such thing (and it would be dumb to do so given the records). He never followed up to apologize about the accusation. Ron waited until 8:30pm on Nov 29th to finally send the refund. Tl;Dr - they are acceptable as long as you don't need them to fix anything for you. They would be best used as a low cost builder-grade landscaping company that does not interface with customers. They should not be in the residential business though as they don't seem to be able to stand behind their work or handle warranty repairs at all.

From start to finish, we had a great experience with Affordable! Tom was very helpful and patient with us in the planning phase and also accommodated us when we wanted to change a thing or two during the process. The crew that did our patio was friendly, respectful and very fast! Couldn't recommend them more.

They listened to my design ideas, improved upon them and got everything done for a better price. When I asked Tom to come look at a couple of plants that were struggling and a separation in the retaining wall they came out and fixed it all as part of the warranty. It looks great!

Performed a sprinkler repair two years ago. We are now having issues with the part leaking. Called once and never received a return call. Called a second time and they said they’d come look at it and never ever showed. Ghosted us. Do not use this company their communication is terrible and they don’t stand behind their work.

They designed and installed the landscaping for our front yard couple years ago. Their costs for the design and plants were very reasonable. The plants are very good quality, are maturing nicely and look great! A neighbor asked me for their contact information today and I highly recommended them. I also decided to give them the positive review they earned.

Had sprinkler system installed in 2016 price was good and system worked fine. When called to start up in April 2018, the pipe ruptured over winter. Jerry fixed it for me, (it is important to note that affordable is the only company who I had service the system, fall blowout and spring start up). He said it broke because water was still in the line. Had them shut down system (blowout Lines) in October 2018. Noticed a few weeks ago, pipe was ruputued and leaking, again. Called them, and after 2 weeks finally got call from Callie, they will do nothing and said it's my fault for not having it shut down sooner. Completely rude, and told me I should have called someone else to have system serviced. If you want good customer service, don't call them.

We had a great experience with this company. The price was just right - definitely affordable. The the work was well done and the owner had good ideas on how to get to what we wanted without spending a fortune. The next spring I couldn't figure out how to turn the sprinklers back on - my notes were incomplete - and he came right over and showed me what I missed.

Been using this firm since 1994, and everybody we have dealt with have been outstanding. Repair rates are most reasonable. Cannot understand low ratings - In my book they are 5 Star in every regard.