Vande Hey Company, Inc in Appleton
N2093 County Rd N, Appleton, WI 54913, United States
About
Enhancing and redeveloping the beauty of landscapes since 1950, the Vande Hey Company is a proven leader in the industry. Our areas of expertise cover residential and commercial design/build, landscape maintenance, organics programs, exterior lighting, synthetic turf, and in-ground fiberglass pools. Stop in to our local garden center for a beautiful variety of annuals, perennials, trees and shrubs, as well as an incredible selection of heirloom furniture, fire and water features, garden accents, grills, houseplants, and more. Our team of dedicated designers and horticulturists are here to help you select the perfect elements for your landscape.
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I plan a girls night out Wreath making and it never disappoints!!
We hired this company to change our pool liner because we had a light that leaked. Not a pool cleaning issue. I never hire this company to clean my pool as ower said in previous review. The light we had had a leak causing liner to come away from walls. The company replaced liner and put holes in liner. When when they filled our pool there was some power on shaker ball in water tank causing problem per there employees. The filter you say was not maintained was bought from your company in June of 2022. Our liner was replaced in May of 2023. The pool heater we had your company said it was very well maintained in 2022. Not until the dirty water was put in did we have issues. This response to my wifes review shows this company has no clue or integrity. The last we heard form the employees about finishing our job was we need to come back to put trim on right. Next we know they stoped communication and we were sent a bill showing 90 day past do.If you decide to use them good luck!
RUN....Horrible company!! Very unprofessional/dishonest business and people from top to bottom. Hired Vandehey put a new pool liner in. Took forever to install and only spent 30 minutes here most days which is why it took so long. The crew put holes in our new liner with a screwdriver when installing and were going to leave it. We had to request a new liner. That was only 1/2 the problems. 1st liner their crew...and I'm quoting.....had dirty tanks they used to fill water into our pool. This caused HUGE issues with the water, our son broke out with something all over his body, clogged up our pool heater which is now broken and they refused to fix and caused issues with the brand new (less than 1 year old pool filter) that we just bought from them. They refused to fix this as well saying we had to spend $1400 to replace parts in this filter we just purchased from them and never got to hardly use. 1 year later after we started this nightmare, they were supposed to come back and finish the trim around our stairs and make sure the water was still clean from the previous issues. They ordered the wrong size trim first but then realized they couldn't even get our size anymore so they couldn't get anything snapped on. They chose to install this piece that doesn't even fit with silicone to get it to stay. It was falling off from day 1 which they tried to get it to hold with sandbags in our pool. Now we cannot remove it for fear of tearing our new liner. They stopped all communication after leaving the sandbags in the pool and left us wondering what was going on. Then sent us a bill saying we were 90 days past due, with late fees and we were going to collection if didn't pay immediately. We have emails and texts showing they were still working by us and had agreed to no final payment until all work was complete. I would never recommend Vandehey!!!
Vande Hey Company, Inc is a great landscape company to work with. The employees are polite, punctual and are open to suggestions and questions. I’ve worked with them for several projects and would hire them again.
Had extensive landscaping done by them about two years ago, after the first summer things started dying even though we followed care instructions judiciously. Tried calling over ten times and emailing to talk to someone about their replacement policy, and no one had answered me or called me back. Not happy or impressed with their follow through or professionalism.
I have done business with Vande Hey Company for a few years now. I highly recommend them for landscaping, lawn treatment (fertilizations & more), plus pool services. They have always treated me excellent including a fast response whenever needed. Recently I had a major pool cover issue when I was out of town, they came the very next day and handled the situation for my wife. This was a major relief!
Vande Hey Co, was our third attempt, in 4 years, to find a landscape company with small town values and work ethic. Our third attempt paid off big time. I called and spoke to Ryan who was extremely nice and talked with me for awhile, He then offered to come out to personally to meet with me and walk through our property to discuss what we were looking for. Ryan arrived exactly on time and was as friendly in person. He took the time to listen, make suggestions and discuss timing. He said he would put together a proposal and get it to me shortly. ONE day later I had the proposal. It was reasonable so we decided to proceed. Two weeks later Austin showed up to do the spring clean up. He was polite and very meticulous about his work. We talked about a few things that I wanted to make sure got done and he was receptive to everything. He did an absolutely fantastic job with all our plants . When he finished he asked if I would like to walk the yard to make sure everything was completed that I wanted. He was incredible!! What other landscape company cares that much? Ryan, and Austin, are a great asset to the Vande Hay team. In addition, if I ever had a question Ryan responded in a very timely manner which I appreciate. The overall experience was fantastic. I cannot say enough about Vande Hey Landscaping. I pretty much had resigned to finding an "average" landscaping company to do our work instead I found a superior one. If you are looking for a great landscaping co. that actually cares about your property and takes pride in their work then call Ryan! I can guarantee you wont be disappointed. Going forward they will be our new company all our landscaping needs. Thanks again Ryan for everything! Troy
Andy, et all; Cindy & I are very happy how this turned out. I also wanted to say how great your guys were. We really appreciate the way they respected our property, our neighbors, and made us feel very comfortable with the job they were doing. The way they protected our existing lawn for damage. The way they swept up any dirt, stone, etc. from the road that was spilt while working- and never left a mess! The guys on the job site never made us feel like we were asking too many questions. And took the time to answer all questions. After 26 years fixing this area of our lawn every spring, it will be nice seeing green grass year round. Job Well Done!
Great people to work with!!
Jack came out and fixed problems with hot tub. He did a great job.
They delivered a beautiful, healthy tree and did a nice job planting it. We were very happy to deal with them.
The service was excellent! The quality of the work was both professional and of high quality! Thank you for this!
I have had Vande Hey do several landscape projects and have been very satisfied. Paul Evensen was my landsacape consultant for my latest project. Paul was excellent to work with and expedited my project in a timely manner. I am very pleased with the final project. Kudos!
Understaffed. Slow to get checked out
We love the new Autumn Blaze Maple that was planted in the front yard yesterday - Thanks to all at Vande Hey Company, Inc
Worst place ever! Terrible customer service, very dishonest people and they will try to rip you off!!
Amazing landscape company, very helpful staff, very reliable, the quality of their work and craftsmanship is flat out astonishing, if you live in the Fox Valley and are thinking about redoing your outdoor living space I recommend you call this company first, they are also a 1 stop shop for all outdoor living space needs, they have an amazing retail center, with out door kitchen and patio needs as well anything you might need for your plants at home to give them the boost for better growth or benefit the health of the plant, and also have a really amazing nursery on site full of local and exotic plants to choose from. Also check out their grilling guys during the summer, they smoke different foods and have an Open bar, it s for the public and doesn t cost much at all, is a great experience for date night with the significant other great food and drinks as well as a learning experience with the amazing product called the green egg. I will give them 5 stars over everyday, Vande Hey has seriously impressed me.
Very helpful! Answered all my questions and provided so many ideas! I cant wait until spring!!!
Customer service is excellent, plant selection is great.
Amazing, nice place to go and visit
All your landscaping needs
Staff and service beats the competition hands down! Everyone was so courteous and respectful. Spent time with us to answer questions and offer suggestions. Just purchased piece of outdoor furniture and could not be more thrilled! Definitely our go to place for any landscaping needs/wants!! Thanks Vande Hey s team .. keep up the great work! Shop local!!!
Dealing with the company to update my Sportcourt. Friendly staff.
Great plants and trees. They have lots of great ideas for your project. We were caught in some staff turnover, but they made it right. I highly recommend.
Very helpful. Friendly also
We were so impressed with Vande Hey. From design to completion their customer service and workmanship was outstanding. We are so pleased with our patio!
THEY QUOTED MY MOTHER-IN-LAW OVER FOUR THOUSAND DOLLARS TO CLEAN A POND THAT WAS 12 FEET BY 15 FEET AND LESS THAN 3 FEET DEEP!!!!
They did an amazing job with our landscaping design and installation. Their crew was super professional and did a great job. Very friendly and informative.
They installed an in ground pool in the middle of the winter come spring I noticed cracks in the shell of the pool. No one wanted to listen to me. No one wanted to come and take a look and no one wanted to entertain my conversation. Another year passed and now the pool has cracks everywhere. VandeHey said they were superficial and just in the resin gel coat and could easily be buffed out. I drained the pool a service man came to buff out cracks and found out I was right the entire time. The cracks cannot be buffed out they are within the pool shell, so it is now a warranty issue. Ive been waiting months for a date on when the repairs would be made and now I have been ghosted by them completely. They wont give me the warranty claim number for the pool manufacturer and it is now going on 2 and a half years. The cracks continue to spread and Im left with a damaged pool for $40,000!!!!! Lack of honesty communication and acknowledgement of the mistakes made during installation. Frustration and anger ..and Im still waiting for an answer ..
Nice full-service landscaping and outdoor living business. Very broad range of products and services.
Vandey Hey Company just finished the installation of our in ground pool and we love it! Quality workmanship by people who care. I cant say enough about Matt and the job he did managing the entire process. Great job Vandey Hey! Thanks to Andy, Matt, Jack, and all the rest of the crew.
Good People, great service !!!
Working with Vandehey has been a great experience. Whether a small or large project, they are always professional and courteous.
Beautiful plants and trees. Prices are a lil high. But great product. Service was friendly and helpful
Great place to get plants, mulch and the help to find a lot of the plants you re looking for.
Awesome people
Great variety at a great price. Everyone is willing to help as well.
I feel terrible that it has taken me 3 weeks to post a review but I have been too busy admiring my beautiful yard. Now that it is sadly leaf covered at the moment, I must say, everyone at Vande Hey was wonderful. Their customer service was top notch, even assisting with determining the correct amount of mulch to order so I didnt over order, and I was contacted the day prior to the landscapers arrival. The landscapers were wonderful in helping remove the weeds I didnt get to as well as a wayward tree/weed I didnt have the tools to remove myself. Fantastic job from start to finish. Wonderful value for the service recieved. Thank you Vande Hey!
Beautiful selection of house plants! Really like the potting option in store too! What a great idea! Super friendly staff and nice atmosphere. Will definitely shop again!
Very poor communications with customer.
Outstanding!!!
I have had Vande Hey Company do a variety of projects for me including landscape beds, landscape lighting, and hardscape projects at different homes. On the sales side they were courteous and accommodating. Their project bids were on the more expensive side, but I always believed I got what I paid for. Until recently, I thought I was satisfied with their work, but that brings me to the point of this review. Over the past couple of years I have been watching a retaining wall they installed for me gradually collapse. A couple of years ago, it began bowing and developing gaps between the blocks which worsened over time. I called them to evaluate the wall and was told it was out of warranty. They gave me a repair estimate which was shocking to say the least-even with a repeat customer discount! This was unacceptable service to a loyal customer. I got a second opinion from another local landscape contractor and received a bid that was 1/4 the cost of Vande Heys bid so I hired them for the repair. Once they deconstructed the wall, the reason for the failure became obvious: it was not designed or constructed properly to handle water coming to it from the existing grade. There was no granular backfill behind the wall, there was no geogrid, and there was no drainage at the base of the wall, all of which I have now at a fraction of the Vande Hey repair bill. I believe the design of the wall should have factored in the existing slope toward the wall and the obvious water this would bring to the wall. This review reflects my dissatisfaction with Vande Hey Companys hardscape design and lack of durability, lack of reasonable customer support, and my cost to repair their work. I believe a properly designed and constructed wall would have had much more longevity. Had Vande Hey been more accommodating on the repair cost, I would have given them a better rating and remained a loyal customer.
Very friendly and got me in and out quickly
Have an amazing selection of everything and anything you can think of. The staff is super friendly and very helpful
Not professional at all. Called them thrice, talked to the receptionist twice and was directed to the voicemail once. They noted my personal info and told me Todd will call back within a day. No one ever did. That does not inspire confidence. I will not recommend them.
Great place. Staff is friendly and helpful. Have full line of gmg pellet grills and green egg.
Wide selection, multiple services.
We hired Vande Hey company in late winter of 2021 to do a significant amount of landscaping around our new house starting in late spring 2021. They said that yes, we were early enough with our request that starting at that time would be reasonable. We were completely railroaded by this company. We continued to call, and call, and call, hoping for them to put us on our calendar. They did not come until October and even then they forgot to do some things and had to come back to finish (and this certainly was not immediate). After they were done, they were supposed to do a walk around with us to make sure everything looked good. We called and called again, no response. So, now, this week, with snow, in WINTER they want to do a walk around. Not only this, but every time we called our person was NEVER there and sometimes it would take up to 3 or 4 weeks for her to respond. WORST company ever. I would NOT recommend. High priced and service is absolutely terrible.
In my experience, clearly a company that cares about the customer, their staff and the community they serve!
Nick was a very nice guy to deal with on my purchase. Took the time to go over info with me, and very professional. Would highly recommend these guys to anyone looking for great service.
Huge place, awesome for landscaping. I just wish they carried more vegetables.
Great plants and friendly staff
Great selection, great service, shop local!!!
Fantastic, wonderful employee s.
Excellent quality
Vande hey did a fairly large project for my very elderly parents. We worked with John and after several revisions to the plan, contracted and paid half down. They were advised if the work couldn t be completed last fall they would be one of the first on the spring schedule. That spring John met with my parents, as he was leaving the company, and introduced Phil. It did take quite a long time but the work finally was completed. They needed to come back several times to correct plantings placed too high, bushes and plants that died, etc. Phil was very polite, patient and understanding. There was confusion on what my parents contracted for and the work done. With a change in personnel, it made matters even more difficult. It would be best for an itemized bill to be given with each quote so the customer can see how the actual costs change as revisions are made. All in all, Phil was fantastic and Vande hey Landscaping came through and did everything my parents wanted, PLUS MORE, so they were happy with the end result. Thank you for being so understanding and caring!!
Staff is super helpful. Large selection of trees.
Yes, I was there but unfortunately they arent open on Sundays but I will be back!!
The absolute worst company in the valley to deal with. Expensive, slow, and less than stellar work. Crew bosses treat their help like dirt, are disrespectful to them and the customers. One in particular they call Scoob. This man has no place being a supervisor. Highly recommend you look at other companies and consider this one as a last resort. Any company that employs people that treat their help the way he does doesnt deserve your money.
I ve used Vande hey 4 times in the last 3 years for larger projects at both my home and my businesses. I ve always had a great results. It s been my experience that they stand behind their product and I ve had no issues getting concerns resolved. I m writing my review because of the most recent project at my home. This project I had the please of working with Phil P. The entire time I felt like I understood what we were doing, why they/we wanted to do it and what it was going to cost. They were flexible and worked with me when my wife or I wanted to make a change last minute and they met and delivered on 2 deadlines (one of which was completely on the fly, required an excavator, and they somehow got it done in the 2 week deadline I begged them to make). My wife Nicole and I couldn t be more pleased with the product. Phil really delivered thank you. Regarding the review by the gentleman below, I m sorry you had that experience with Scoob. I believe he is Phil s boss and I have had the pleasure to meet him several times during my projects. I make it a point to speak with the guys working at my house or my businesses and I ve never heard anything but positive things about him. Ive seen him stop and check on the crew multiple times during each project I ve worked with him on. More impressively he s always known about the conversations I ve had with his crews and most recently on this project with Phil. To me that says Scoob cares enough to make sure he knows what s going on with his crew and his customers. Thank you Scoob, Phil, Manny and the rest of the guys for the great job. I look forward to working with you in the future.
On a whim my friend and I stopped in just to stroll around one afternoon and what a treat that turned out to be! We were met in the store by Debra who was very friendly but not pushy or intrusive. When it started to rain later she rescued us by inviting us into the she shed where she was making a living wreath! So beautiful! What a great gift idea. Customers are invited to stroll around the grounds and pick their own items from the living plants and then they proceed to help you make in into a wreath! Shortly after that Debra wrestled one of the grounds people out of their golf cart so she could give us a ride to see everything they grow. Ended up signing up for their Grilling Guys events cooking demonstration for September which will be held in the beautiful outdoor kitchen area! This place is like NO OTHER landscape and green house in the area! Debra was so nice!
Vande Hey is uncourteous and unprofessional. Pass on this company. Chaos on the highway was caused by one of their drivers who packed a significant quantity of rocks in the back of an uncovered trailer at highway speeds. Golf ball sized stones were flung all over the highway and a few damaged my windshield. Naturally I called them and their insurance company, and I was told I would receive a call back. I never received the call, and Im left to fit the bill for the damages caused by their drivers. Vande Hey is not a company to do business with.
Vande Hey Company is always great to work with. Great people!
Great selection and everything I have purchased to include a large oak tree has survived
Horrible job and a total RIP off.
Great service and quality.
Very helpful staff. Good selection.
Excellent service and custom landscaping design. They listened to our needs and desires and translated them into a full solution. Their service and quality is top-notch and you get what you pay for and theyve stood behind their workmanship.
Very nice people.
Installers work hard, planning is good.
Awful service. Went to shop several times to get a quote on a very small project. No one available who could answer our basic questions (how does x cost? Do you carry y? How long would it take?). Took several days to call back. At the end, highest prices in the Valle for the least responsive service.
Great and loyal customer of Oly-Ola Edgings, Inc. We have enjoyed working with the Vande Hey family and staff since 1985!
Great people and great service. Bought some mulch a few weeks ago and mentioned i didnt have a pitchfork. Owner offered me to borrow his and bring it back when i had a chance, i had never been there before, but will be going back
We had multiple problems with this company. First, we were overcharged. We were promised a discount for paying in full and paying with cash or check. While a discount was given, it was incorrectly calculated. The error was over $100 and would not have been caught if not for an itemized bill. And I did not receive that until I hounded them for over a month for that. Secondly, we were owed 2 rose bushes that were not available at the end of the year. After waiting for most of spring, I finally called them in May to have them put in. They also had to replace most of the landscape that had died in winter. After being told it would be 2 weeks for the plants to be replaced, I am still waiting for them to set up an appointment after 3 plus weeks. The only positive was our landscape designer Jeremy. Otherwise, steer clear!
