Apex Lawn Company LLC in Apex

Had an amazing experience from start to finish. Customer service was great, communicated well and was easy to plan the day of service. Highly recommend!

Don t hire them.. don t know what they are doing .. quotes are usually high and the service is horrible. The guy is never available on the phone. Don t sign contract with him .. he s expensive too

Each time I try to contact them. They always responds within 20 minutes and they always looks at the little details of everything around.

James is cool

Performed all services as contracted. Prompt and well performed aeration.

Absolutely awful service. Had communication problems from the beginning. Ended up cutting my lawn without permission for two and a half times the initial estimate, which amounted to 207$ for a one time mow on a small residential property. I paid but left a bad review. This is where it should have ended. After I left the poor review on another site, however, the owner continued to text me, arguing that he s actually the world s gift to lawn mowing and that I should be grateful he even did it! This is unhinged behavior. Not someone you want to have access to your home. I eventually had to block his number. The office has continued to try to call me even after I have made it clear that I won t take the review down and do not wish further contact. Think about this before you decide they are worth your time. Edit: google did not remove my initial review. That is a lie. I wrote a different one to call out his subsequent behavior. That s what this was about. Not the work. Not the money. It s that he feels comfortable trying to bully people who aren t satisfied with his work. Don t trust this person.

He was very professional when coming out to my lawn. 10 out of 10 must recommend he did it proficiently and on time best company yet

One of the best professional owners ever. I have several experiences with different lawn companies and none of them are the same like Apex lawn company He is very professional, very polite and very efficient

Mr James is very professional. i love the way he works hard and makes sure everyone is satisfied.

Absolutely an amazing job on my lawn

Apex lawn company installed a beautiful rock border for our front and backyard. James s team worked very diligently.

Great Guys , Daniel did a great job cutting my lawn and setting up my driveway lights

Hard workers! Keep up the good work!

The owner is very knowledgeable and I can tell when someone knows what they re talking about. They brought in a soil mix and revived our Bermuda lawn.

Service done good.

James did a great job on the gutter guard installation! I definitely recommend Apex Lawn Company. I m happy with the way it turned out.

We hired Apex Lawn to get our yard cleaned after a rough year of neglect. They killed all the vegetation in unwanted areas and cleared out the overgrowth in our yard. Price was beyond reasonable and communication was easy.

Writing a follow up review for this company as it is my second time using them! James was extremely responsive and able to get my landscaping project done quickly at an affordable price. I will be a return customer !

Over a month ago we had Apex Lawn Service come out and give us an estimate for our lawn. We signed up for monthly service and paid them 2 months in advance. One month goes by and they never showed up to mow our lawn our maintain our edging. We called them multiple times see what happened. We finally got a call back and apparently their office manager quit. Not sure what that has to do with our lawn but regardless our lawn was not serviced. At this point, we just wanted our money back for 2 months of lawn service we paid already. They said they would do that right away but as of today we are still waiting. We tried to call them back and have left numerous voice messages and text messages without a response. We saw the workers at a neighbors house and asked them to please pass the message along we would like to be contacted. We have zero faith in this lawn service and definitely do not recommend them. Its not worth it. If Apex Lawn Company is reading this you can figure out who this is by our username and would appreciate a full refund immediately.

Seems like I m not the only one who s been left high and dry. Paid for weekly mowing for 2 months and they came total 3 times and haven t seen them in over 4 weeks. Billing system still works as they just sent a bill. Impossible to get phone returned or emails. Would avoid.

i ll drop a detail if i don t get reply by the end of the month. I am being very patient. poor service Negative Responsiveness, Punctuality, Quality, Professionalism, Value

This is my second review on a different location since we have used his services in two homes and two offices at different locations. James is one of the hardest working young kid I have seen recently. Will work until midnight as long as the job is not done, does not matter it is is hot or cold, he has eaten or not. Yes, he is young and sometimes not as responsive, but he always makes up for his shortcomings. Above all, he is extremely honest and ethical. He only employs UC citizens unlike many other companies employing illegal immigrants. And, he is very knowledgeable not only about the plants, grasses, weeds, trees, hedging, herbicides but also about irrigation systems and fences, He has been doing our residential and commercial properties at 4 locations since 2019 and we are extremely happy with him and his professional team. Would support him and other young people and see them earn their way to college.

After a year of service I figured I would write an honest review about this company. After my dad injured his back and couldn t cut our grass from our overbearing HOA, I figured I would find a company to take care of our lawn. Being 4 years in the Army they have l worked around my pay to take care of my parents and have been nothing but professional. I highly recommend this lawn service

Apex has been doing my lawn for years and have done a great job!!!

Professional Business. Helped my mother restore her garden to absolute perfection.

James is the hardest worker in NC. I had several lawn company try to sell me stuff and it just wasnt up to par but with James he makes sure your lawn is well taken care of and make sure he hires employees based on those standards. This is definitely the lawn company you want to work with

James did a great job putting up our Christmas lights. There is a slight inconsistency but he explained the reason was due to the different clips I purchased. He arranged them in a way that you really can t notice it. I am pleased with the job and his overall professional customer service. Thanks for following up to make sure I was satisfied.

One of the best lawn service in NC. The owner is extremely passionate and patient and reliable. He makes sure your taken care of and its wonderful. Hes building a good team as well and this will be the best lawn service if it isnt already

I cannot speak highly enough of Apex Lawn Company. From start to finish, everything was perfect. A quote was provided quickly after I reached out and it was very reasonable compared to other local options. Scheduling was also a breeze. On the day of the service the team displayed the utmost professionalism and worked diligently to finish the job. The result was better than I expected and I will absolutely be calling them for my next landscaping project! 5 stars all around!

Apex Lawncare is a top-tier company with great employees and a great owner. He worked hard to get my mulch beds, cleaned out and covered with beautiful, black mulch just in time for the holidays. Thank you so much to James.

James did a great job trimming and removing leaves in our lawn. He was very courteous.

James (with Apex Lawn Company)did a great job removing leaves from my yard! Thank you!

The owner is such a genuine and kind person. It s always a pleasure doing business with him.

Apex Lawn Company did a great job performing a top dressing on my yard. James explained all the details of the job before it was done and followed up to make sure everything was satisfactory. I would definitely recommend their services.

James was great to work with, super communicative. He helped us when a lawn aeration, rain, and vacation led to a overgrown Bermuda situation that my mower couldnt handle. He got us scheduled quickly and his team spent hours mowing our lawn and cleaning up, making our yard beautiful again. Would definitely recommend his services!

James is not responsive in fact after attempting to install our irrigation system and failing, he ghosted us. He stated he would come back with 1 other item and never did nor would respond to texts or calls. We had to redo all his work and buy all new equipment. Never will we recommend this company or James. Update: I see your comments below, neither me nor my husband received an email, a text a phone call nothing. Let s just say the entire thing needed to be redone. Nothing worked somethings were broken and it all needed to be replaced! Yes we needed a repeater, which we would ve gladly purchased but James did already done it but never brought it. But no worries we ve taken care of things without Apex lawn company.

I am revising a review I posted earlier due to a miscommunication. I have worked closely with James, the owner, and he quickly worked with his team to get my yard serviced. His team did a great job and I appreciate James customer service and responsiveness. I look forward to working with this company going forward and am happy to support a small, local company.

Very disappointed. No communication. We had some issues with our service and payment and I could never get the owner to return a call or text. Very unfortunate situation. Could have been resolved with a little communucation. Can not recommend.

Apex Lawn Company did a great job in our yard, I was really impressed. They were knowledgeable and communicated really well. Competitive prices and professional service. They even threw in a few extra jobs at no additional cost. I will definitely switch to using this company regularly.

James was able to squeeze me into a cancellation with a single day notice. His crew cleared my property of last years leaves (I have a very forested backyard) before laying down 75 bales of pine straw. They finished in a half-day, cleaned up wonderfully, and worked around my schedule for picking up payment. They were competitively priced and I d be happy to hire them again next season! Thanks James and Michael!

We did the aeration package and top dressing. Great service with good value and timing! Our lawn has never been so green one week after the service. Our neighbor thought we painted our lawn. See before and after pictures.

James seems nice enough and does a decent job, but I found him unreliable. I m sure he can do better. Wish he was more communicative about when, and if, he was coming. Probably great with yards but not so much as a businessman. Looking over these reviews there seems to be a pattern with communication issues.

ughhh never again. Im going back to true green. not a people person. horrible. tardiness and on thier cell phone the whole time.

Owner is a very intelligent young man and I enjoy working with this company. Would recommend.

Great company who does fantastic work. Highly recommend!

Quick demo quote took 3 weeks to complete and did not meet their estimate or promised result. They claimed to know how to do this job but were not able to handle the scope of the work.

Man this dude cut it right and then when i go to check on it half the grass was uneven so i go to check the other side right and i see that he basically gave my grass a no gaurd hair trimm making the dirt come out. I would give a 0 if i could. Would not recommend.

Apex Lawn team was awesome. They diligently took care of all that I asked for to be done. Highly recommend them!

James was wonderful. He was responsive and kept me informed of the process in case of inclement weather. They took care of our horrendous weeds in record time and I came home to a perfectly trim and clean lawn! Thanks James!

I wanted to give a locally owned business (not a big nationwide chain) the chance to make my lawn (new construction, Bermuda) look good and went with Apex Lawn Company. I was impressed and excited to work with them after meeting the owner, who is very knowledgeable. However, they came twice, then didn t show up for over 2 months, then showed up and fertilized 1/5 of my yard, ran out of fertilizer, didn t come back for weeks to finish, then never came back at all. After at least 2 more months of not showing up, (or contacting me) I got a text saying they were not going to honor my contract anymore and would no longer be coming. They would never (even after asking repeatedly) tell me when they were coming, but rather they would just show up (the 3 times they came) and do whatever it is they did. I just got my final bill for who knows what, and that is the end. Nice, knowledgable kid, but certainly needs to better learn how to run a business, communicate, and understand how customer service works.

DO NOT USE THIS COMPANY!!! These guys are very difficult to communicate with. All over text...no phone calls. Asked them to mow the yard of a wonderful woman who is undergoing chemotherapy. I gave them a description of the house but not the exact street address. They mowed the wrong yard (a yard that they already had a contract previously to mow). They wanted me to pay for this but I refused. Apex Lawn Company sent out a bunch of teenagers to mow it the second time and did a marginal job. I paid them for this 2nd mowing. For the 3rd mowing I was uncertain about using them again. When they didn t show up on Monday like there were scheduled, I contacted a different company. The new company was very professional and came on Tuesday. On Thursday, without contacting me, the teenagers showed up again and mowed the yard. I refused to pay them. Now Apex Lawn Company is harassing me and the poor lady and wanting her/me to pay for all 3 trips even though 1 had already been paid. Shameful customer service, terrible business model. DO NOT USE THIS COMPANY!!!

They always get the job done regardless of the setbacks they run into plus the owner is courteous and professional. I the guy who came out blew the leaves AND went over the yard with the vacuum. Very happy.

Extremely motivated and professional. Have used them to maintain our commercial property for a year and a half. They they do a fantastic job going above and beyond their responsibilities of mowing, hedging, weeding, cleaning. We even gave them some painting and repair work on the outside and pressure washing. Things do go right all the time, but they will come and fix it even at night, in rain, in heat or in cold- incredible dedication and commitment to quality work. We love them and want to be part of their success story.

Is an expert on cutting lawns. Has a collection of very fine lawn care equipment and a nice truck, and always is on time and professional. Worthy of my 5 stars!

Did our lawn, trimming and edging. very professional, on time and good work. Their wide range of lawn equipments can handle any work.