Decorative Landscaping, Inc in American Fork

1584 S 580 E, American Fork, UT 84003, United States

★★★★☆
(34 reviews)
Specialties: Landscaper
Website
decorativeinc.com
Address
1584 S 580 E, American Fork, UT 84003, United States
Plus Code
86W8+G5 American Fork, Utah, USA
Time Zone
America/Denver

Business Hours

Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Reviews

4.4
★★★★☆
34 reviews

Most Mentioned

job (6) responsive (3) work (3) home (3) questions (3) team (3)
5 stars
27
4 stars
2
3 stars
1
2 stars
1
1 stars
3
★★★★★
July 5, 2020

Their prices are great and they are very knowledgeable about the stuff they sale. We bought a tree and cobble stones to go in our yard. We will by more in the future as we expand our yard.

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★★★★★
June 17, 2020

We moved into a new development and had to get the landscaping completely done. Decorative set a timeline of taking two weeks for our project and stuck to it. At every step of the way they communicated quickly with questions or potential issues that came up. We would huddle real fast on anything we needed to work through and then it would get done. I would strongly recommend Decorative Landscaping to anyone who favors sticking to a timeline and strong/open communication.

★★★★★
October 28, 2019

I love Decorative Landscaping! I've seen a ton of their projects and every one amazes me. They do a great job of bringing out the beauty of a home and yard, and even can add some pretty cool features! They know their stuff and are very kind. I highly recommend using them on your next project!

★★★★★
May 25, 2017

Our whole experience with Decorative Landscaping was great. Kyle took our vision and made it better. We appreciated the drawing of the proposed landscaping plan, to make sure we were all on the same page, and also the bid that was very detailed. We couldn't have been more pleased with our foreman, Scott. He was very knowledgeable, let us be very involved in the project, and did a great job. We appreciated having the same crew working at our home everyday, and especially that they did not stop working until our project was done. We had a few neighbors use other companies, and there projects were started before ours, but not finished before ours, because their people weren't there everyday. We are pretty picky people, so we appreciated being able to pick out trees, shrubs, colors of materials, etc.- with Scott's expert help, of course. And honestly, we could have let Scott do the whole thing without our involvement, and we are confident it still would have turned out amazing. We love the look of our home, and wanted our landscaping to accentuate it. It definitely does that. We are constantly getting compliments on our landscaping, and even people stopping to ask us questions about what kind of trees we have and who did our landscaping. We would definitely recommend Decorative Landscaping Inc. They gave us the kind of experience we were looking for. Great communication, very knowledgeable, very professional, and high quality products.

★★★★★
February 12, 2016

Brian, Scott, Tracy and his guys have done an excellent job with a tricky boulder replacement through an existing landscape. The team is well suited to their work, and are excellent to work with. They listen and are very interested in the client's needs. They are responsive, prompt, and work diligently to achieve requests. They go above and beyond expectations. We couldn't be happier with their work. Decorative Landscaping is the real deal.

★★★★★
June 11, 2014

The professionals at Decorative are great to work with on projects of all sizes. We used them 12 years ago on a larger property and recently on a medium property. Each property was unique and beautiful. On the more recent project, Tracy, Brian and the crew gave so much value for the dollars invested. The project was always at or ahead of forecast and on or below budget. We would use them again and again as well as recommend them to our friends.

★★★★★
June 11, 2014

Decorative Landscaping was an absolute pleasure to work with and we love the finished product. Every question we had about why we should use this vs. that or what types of plants or trees are best for specific purposes resulted in a thoughtful, insightful and quality answer. The team that worked with us was professional and obviously enjoyed their work. Decorative was timely, efficient, high-quality and other great words to say we are happy customers. We had other proposals done as well and Decorative won on every level. Great experience. Easily recommended.

★★★★★
June 10, 2014

After doing an extensive amount of research, gathering quotes, and talking to neighbors, we elected to go with Decorative after several neighbors highly recommended them. Our experience with them was incredible from our first interaction. With our busy family schedule, Tracy was willing to come to our house on a Saturday to meet with us face to face, walk through our lot, and discuss our landscaping needs. After taking some measurements and assessing our needs, he drew up a beautiful set of plans that incorporated everything from our wish list. He priced out each component of the project so that we could pick and choose which parts were most important to us in order to remain comfortably within our budget. Once they began working on the landscaping they were very professional and detail-oriented. Brian and his crew updated us daily on the agenda for that day's work so that we were always in the loop and could make any necessary change requests. Brian was extremely responsive to our phone calls and text messages. When we were in the quote-gathering process, we were surprised at how slow the other companies were in replying to our messages. Since the project has completed, Brian and his team have stopped by several times to check the plants, grass, and trees and to make sure the irrigation system is effectively covering our lot. When a couple plants dried out and failed to take proper root, he ripped them out and replaced them at no extra cost. I would highly recommend Decorative to any homeowner who is looking into available options for landscaping.

★★★★★
Verified Reviewer
January 22, 2024

Great company. I use them almost every year. Their products are awesome.

★★★★★
Verified Reviewer
January 22, 2022

So far theyve been great. Just going through design for now but were happy with the service and output so far.

★★★★★
Verified Reviewer
January 22, 2022

They are awesome! Everyone should use these guys! My husband is a builder & these are the guys to use

Verified Reviewer
January 22, 2021

They don t bother to cover their truck loads and don t seem to mind leaving a trail of dust, dirt, gravel, and cracked windshields behind them.

★★★★★
Verified Reviewer
January 22, 2021

Best for Utah!!! Great company!!!

★★★★★
January 22, 2020

They were wonderful to work with, from design through the creation of our patio and landscaping. We could not be more happy with our experience.

★★
Verified Reviewer
January 22, 2020

Im sure Decorative Landscaping does great work, but they are impossible to get ahold of and so I cant be a judge of their work, just the (one-way) interactions Ive had with them. I tried filling out the contact form on their website. No response. Days later, I tried emailing them. No response. Days later, I tried calling them, got to the voice mail, left a voice mail with callback information. No response. Days later, I tried leaving another voice mail through another extension. No response. I contacted them through March and April and still have not received a response. If you can get ahold of them, congrats! Im sure theyll do a great job. Otherwise, dont bother: they probably wont respond.

Verified Reviewer
January 22, 2020

Your truck has blinkers, imagine that! I highly suggest you use them for the safety of others and yourself

★★★★★
January 22, 2019

Decorative Landscaping does great work! They are quick but at the same time pay great attention to detail. They will definitely be my go to landscaping company.

★★★★★
Verified Reviewer
January 22, 2019

Kyle is the real deal in Landscapes. Just had him do my retail project on Orems state street. Orem City awarded Timp Creek its beautification award of summer 2018 Atta Boy Kyle

★★★★★
Verified Reviewer
January 22, 2018

Weve worked with several landscaping companies over the past few years and weve been very impressed by Decorative Landscaping. I only have good things to say about them. Scott is detail oriented and knowledgable. He offered many good solutions to grading issues in our existing landscaping that other landscapers could not. They are professional, responsive, and do high quality work. I am picky and they exceeded my expectations!

★★★★
Verified Reviewer
January 22, 2018

Bought an awesome underground tramp.

★★★★★
January 22, 2018

We have worked with Decorative Landscaping on many projects and see them at high end job sites all over the valley. Their work is always amazing and top-notch.

★★★★★
Verified Reviewer
January 22, 2017

Attention to detail is what they are all about.

★★★★
Verified Reviewer
January 22, 2017

Full service, top knowledge, v. Busy

January 22, 2015

My experince with Decorative has been extremely disappointing. While the company provides and sells high-quality products, the services provided as well as the customer support were very concerning. The trees and bushes installed were of good quality, but Decorative seems to be very inexperienced in simple tasks such as installing beds around a new home. When we noticed sinkage and settling in the beds (leaving them looking like craters) the situation was explained away as this always happens in new homes. We begrudginly paid for a fix, and I was forced to manually fix some of the problem myself. Isnt this something that an experienced professional should realize up front? The issue prompting this negative review is Decoratives refusal to uphold a warranty on a tree. The tree was installed year before last, and failed over the winter. This Spring we found that the replacement had also died. This tree is one of four in the same watering zone, and the others are thriving. Were now being told the warranty period is over, with no recourse other than to pay for another expensive replacement. Rather than argue about another problem, were abandoning Decorative for another contractor. Id be very concerned in considering Decorative for your next project.

★★★★★
Verified Reviewer
January 22, 2015

Today we had a big snow storm. I dont even know if Decorative was hired to do the lots of the apartment buildings next to us but they did a great job on it. Today we watched them plow several homes and even our entry way to our business out of the goodness of their hearts. Ive never seen them before but just happened to see this act of service and that counts a lot. Thanks for making Provo and Utah County awesome! --Susie at Steves Intermountain Service Center.