TruGreen Lawn Care in Amarillo

True Green makes it so easy to have a nice lawn! Great Service!

Stephen Case was and always very good He took time to answer all my questions He is always very good Hard worker does great work Highly recommend him

Stephen came and spot sprayed the poa annua, which I thought was crabgrass. I will water it in tomorrow, Friday.

Job well done and with professionalism. Thanks.

Nice fellow, thank you for the advice on your notes for lawn care

Stephen is always very thorough and professional. I really appreciate his meticulous work. He makes y all look really good.

Answers to questions complete. Recommendations are very helpful.

Manuel was kind and courteous. He introduced himself and told me what he was going to do.

Very knowledgeable about the condition of my lawn and the steps to make it better.

As always TruGreen is top notch in their service.

the guys who come are humble and guide nicely Happy that company respects the loyal customer Positive

This repercentive was the best the other three where worthless and needed to be removed from your company !

Great service and friendly staff!!

Angel S. came today and sprayed for insects. He explained the procedure and answered all my questions showing his knowledge he had for his service. Thank you Angel!

Took the time to ring the door bell and told us what he was going to perform.. And did it...

Great service and professional work. Lawn keeps looking great thanks to service.

Looking like CJ did a good job attacking the weeds!

Professional and friendly associates

Nice professional personnel to deal with.

It went well today !!

Jaden was very patient answered all my questions and explained the process... thanks

Technician, Angel, was on time, professional, and seemed to do a thorough job. This time for mosquito control. Offered a chance to andwer any potential questions. I am very satisfied.

Nice young man, explained what he was going to do, discussed how it would work and when I would see results.

Very informative

Great company to deal with. We have been with them for many years and different citys

Sevice was good on time and very professional personal

I love that I am able to walk my property with the Technician. And go over what needs to be sprayed .And that THEY LISTEN and give feedback when questioned. Very informative and PATIENT.

Great job Travis

Listen to my concerns and did everything that was asked

TruGreen specialists Sezar came out today and treated my lawn, he was very respectful and gave me recommendations on my lawn. He explained all-he was gonna do. Thank you Sezar.

Thank y all so much for spraying my yard the Guy Angel was very nice!

Happy with the progress on my yard. Looks better every time

Thank you for a job well done.

Tech explained process and completed quickly.

We have the tree and shrub service. We are notified electronically for when the service is to be completed, and we get periodic updates by text to let us know when the service rep will arrive as well as electronic notices about the completion of the service. The reps have all been very courteous at each visit, and we appreciate the information that they provide about the condition of our plants and what else could help them.

Great experience he told what to do

Jaden was very polite. He let me know when he started and suggested I keep my dog inside for at least an hour after spraying the yard. I really appreciate the kindness. He completed his job in a timely manner and I have enjoyed TrueGreen products so far.

Always very prompt! Only lawn care service that we have ever used that does our yard good! You can tell the yard has been treated

Fast and safe and yard always look great

The gentleman was nice and answered my questions! Thanks Positive

Stephen is always friendly and explains the treatment that is being applied.

Punctual, quick and polite

This is the first time to be here so I don t have a lot to say

Informative, friendly and efficient

Angel answered all questions

Mary Wheeler did a good job, and with a lot of information

Great service! Professional polite and knowledgeable! Highly recommended!

I have had nothing but excellent service from TruGreen. Each and EVERY technician has been friendly and informative. I am a very satisfied customer! Services

Cesar has been our lawn specialist for almost 2 years. He does a great job of making sure our questions are answered and any concerns are addressed. We have a tough yard with it being so large and he is doing a great job!

Marty was very forthcoming, honest, and helpful!

Only agreed to 8 services and after that they kept coming and charging me whatever they wanted without me knowing. Keep your eye on this company for sure. Never seen any good results either.

Excellent job by Marty W. Aeration and grass seeding thank you

Marty wheeler is a wonderful tech he had great information and explained things thoroughly

Please see comments

Great value for the money!

The technician verified the service to be performed and was done 30 minutes later.

Kollis always does a great job and is willing to share his knowledge with me. Thank you.

Fast and efficient!

Case stephenson did a great job,explained every thing detail by detail and very polite and helpful,job well done WAY TO GO CASE STEPHENSON THANK YOU

First year with a lawn treatment service. True green has been on top of everything so far. Really happy with the service and lawn is looking so much better. Thanks guys

Great customer service. Quality of service

Great folks

Our lawn is starting to look great!

I love that I got notified way before and immediately before their arrival. Jaden was very friendly and professional.

Jeremy explained the condition of my and what he did to correct it. He was very polite and informative.

Easy to deal with. Do a very good job. They have our yard in great condition.

Jeremy was courteous and professional. TruGreen does a good job at controlling weeds and they come back to respray when necessary.

Friendly professional service

Jeremy K was excellent, explained what kind of weeds I had and explained how to take better care of my yard!

They did exactly what I asked and politely and informative. I am very happy wit the service I m receiving.

Great smile and attitude. Does a good job.

This is the first time that I have had Michael H come to our house. He was very nice told me exactly what he was doing and how to keep my yard during the drought.

Update: TG has worked hard to get my lawn back in shape this year and has gone above and beyond to remedy the grubs from last year. Overall our yard has nearly fully recovered. Sezar has been professional and taken great care of our yard. Thank you! After stupidly prepaying for lawn care service provided by TruGreen Lawn Care, my yard looks worse than ever. We have invested in sprinkler repair, additional sprinkler heads, and of course weed preventative, fertilizer, aeration with TruGreen... who was supposed to apply sulphur in early April. When I realized it had not been done it was June, I contacted them numerous times and was told the same lie over and over, We will put you on the schedule... You are scheduled ... You are cancelled . . You are scheduled, ..... Now its July 28th. Our yard looks horrible! Though the regular service has been done, the much needed sulphur for our clay soil, has not. When the sales rep sold us our contract in March, he assured us that the extra services of aeration $500 and the Sulphur Amendment $197 would get our yard back in the best shape and it would be greener and healthier than ever. NOT-- there is nothing TRUE here. Yes, it has been hot. Yes, we have watered 3 plus times a week. These points are mute--TruGreen did not perform paid for services and have lied to us over and over again. Its not the techs fault--he just comes with the chemical hes allowed to check out/told to get and hes been nothing but nice. Its the company and the fact that they already have my money so, so long, see ya:( From now on, we will only use a local provider that we can personally speak with about our concerns, who has direct control over the services provided-- not corporate, somewhere in the world out there, never speaking to the same person, and having no way to actually contact the local office (the local number listed goes straight to corporate). TruGreen = FALSEgreen. BTW-- just to be clear: I DO NOT RECOMMEND!

They were knowledgeable in the questions I had for them

My yard this year looks great because of the TruGreen treatments

Tech notified me via text when on the way and when arrived. Took time to explain what was done, why and what to expect. Appreciate the customer service.

Stephen is very good at spraying the grass and trees. He is likeable and answers all my questions. Hes the best!!

Derek G was very professional and helped me understand what I needed to do to keep my lawn taken care of for the winter months. He was very informative of the services he provided that day for my lawn. I highly recommend TruGreen and Derek G.

Stephen was professional. In addition to text notification, he rang the doorbell to alert he was on property; greeted me with a smile and wave. Worked quickly and quietly.

Friendly customer service and they communicate everything constantly to keep you in the loop. I have no complaints.

Absolutely the worst service! A complete rip off. Beware!

Whatever you do stay away from this company I called and scheduled service to begin they didnt show up the first time called them reset it for another date they still didnt show up I called the customer service and got an extremely rude customer service representative very condescending with me when I said I wanted to cancel he argued with me told me that I couldnt get anybody else out there sooner than 2 weeks so why would I want to cancel when I asked for his name he told me his name was Nate then asked me if I needed to have him spell that for me being sarcastic.

Weed products work great

My yard was in need of weed control and now it looks so much better without the weeds growing sporadically in my yard.

They always do an excellent job on our trees and shrubs.

Tree and shrub service. Changed my trees from yellow and browns to green as they should be. Good science. Good service.

Absolutely loved the service. Worker was positive and friendly. Will definitely be calling them back and keeping the business!

Kollis very helpful and my yard has never looked better - very professional and knowledgeable!

We had a beautiful yard and lost our lawn guy. True Green killed our front strip of grass. Then when we made an appointment for them to tell us how they were going to rectify the issue they ghosted us. A friend for warned me but I didn t listen.

True Green is not responsive to custo.er at all. They do service on their schedule not on the customers. If it is inconvenient for the customer, too bad...they will do it when they are ready to do it. I give them 1 star for this reason. I will be canceling my subscription!

The TruGreen specialist was very helpful in explaining his service procedure and in answering my questions. On-time, thorough, and professional!

Sezar in Amarillo was our technician today. We are pleased with the service he performed.

The first time they came they did not check our soil as I was promised. I tried to call the number and was transferred to the main number where I left a message to b called back after waiting one hour on the phone. I never received the call back. Next time they show up to spray and the man says they won t spray our whole yard. We tell him we paid for the whole acre and a half to control the weeds and outside our fescue area we have Buffalo grass. They say they only spray the established grass area. We paid all year in advance!! We told him that if he won t do what we paid for to leave and we will request a refund! I called the company. Staying on hold to reach someone and was promised a call back from a manager within 48 hours. After 48 hours I call back and there are notes on our file that customer is FINE and they are remeasuring our yard. NO ONE EVER CONTACTED ME!! They promise to have them contact me TODAY - AGAIN THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. DON T BOTHER DOING BUSINESS WITH THIS COMPANY!!

TruGreen could not even get my name right. I was always Eric in their correspondence to me. I dont think they ever treated my lawn. I went out to watch him treat the yard and he was already gone after being there only a few minutes. I was not allowed to talk to the techs supervisor and he never called me back. I give them no stars and I do believe this is a scam.

TruGreen Amarillo is the worst company I have ever done business with, without a doubt. I am using TruGreen in both Amarillo and Lubbock. The guys in Lubbock run a great business, Amarillo has been a total waste of money. The product, the actual weed killer, is very effective and I would gladly pay for what this company advertises. But they DO NOT spray. The guy reported that the job was done and I was charged full price. Well he never let us know he was coming so our dog was out. I know he didnt spray with her back there so he was lying and we got charged. I have photos of the 1 square foot that he actually sprayed, literally a foot wide circle. Thats where the weeds died, the entire rest of the yard was not done. Prior to that they never tested the soil as promised, not once did they ever spray the alley which I was sure to include when I hired them because weeds get bad back there. Our side yard has not been sprayed a single time. And then trying to get a hold of someone is a battle in itself. They guy was supposed to come again today. He (for the first time) texted when he arrived and texted when he left. Those texts were less than a minute apart and he told us he couldnt spray because the dog was out again. My mother took a day off and sat by the door to watch for him and he never pulled into the driveway where the dogs gate is. Our fence metal sheeting and he couldnt see the dog from any other vantage point. So he showed up and bailed, with zero attempt to knock on her door, call her, text her or anything. TruGreen Amarillo is perhaps the worst company I have ever dealt with in my entire life. Its a shame because their product is extremely superior to anything else.

Update: emailed the address given below. Have not received a reply. They charged us for services that were never performed. They also would come when they werent scheduled and then expect us to pay for the service. Horrible business. Negative Quality, Professionalism

They never communicated well and last week I was charged for a service I am certain was not provided and definitely never asked if I wanted. This company is terrible and I cant wait to let everyone I know who not to use

This company is the worst. I bought a new home and started service with them in June. My lawn was weed free at the time. They have missed their last four service dates. No call. No show! I ve called them repeatedly and can get no real answer as to why they no-showed. Instead they offer a discount and promise I ll be serviced on x date. Then they no show again. My yard is being overrun by weeds and I m afraid it might not be able to be saved.

Very disappointed was promised grub killer for lawn a month ago and still havent received it. Thanks Tru green theyre eating up the yard

They don t show up when they say they don t call back ever They made my yard worse then when they started. My weeds have tripled there refund policy does not exist they don t give refunds like they say. They will offer a free service and not even show up to that. Some of there customer service gets mad and hangs up. No company had ever upset me like this one has. I would like to know we re the 100s of bad reviews have been deleted? And only two recent ones are still up. People need to be warned.

Ive been using TruGreen for over a year. The Good: I receive notifications when theyre going to be at my property and generally they have shown up when theyre supposed to. The Bad: Not once have I ever received a call back from anyone. For example, early on I was having trouble getting connected in the app to my account but it kept attaching to an account from when I was a customer years ago and saying I wasnt a current customer. Several calls to the office and a manager will need to call you back to fix it but no one ever called me back. I have weeds in my yard that werent there when they started the service. Thats not terribly unexpected, but even after speaking with them the weeds arent addressed. Apparently they wont touch weeds that arent in the grass at all. I have weeds that grew up through the mulch around my trees that are now close to 2 feet tall. I choose a lawn service because I dont have time to mess with it. If I have to check their work and get out in the lawn anyway to fix what they dont, what the point? The last straw: I had a large strip of grass that started dying between the curb and sidewalk. Initially I thought it wasnt getting enough water and might be my sprinkler but even after adjusting the sprinkler the grass got worse. Then I noticed birds pulling up the grass and it occurred to me it might be grubs. I went out, lifted the grass, and sure enough its infested with grubs and because so much grass has died, its infested with weeds now as well.. Since I paid for grub treatment and the rest of my lawn was unaffected, I figured they missed a spot and should make it right by repairing the lawn. Why should I have to put down sod because they failed in their service? I called TruGreen, explained the situation, and requested they remedy the issue. They said a supervisor would be in touch, but guess what? NO ONE HAS EVER CALLED ME. Im fed up and will be canceling the service.