1600 McFarland 400 Dr, Alpharetta, GA 30004, United States
Landscape Design/Build. Commercial Landscape Maintenance and Management
North Georgia Landscape has done an excellent job maintaining our apartment communities. The grounds look beautiful, clean and well kept which adds so much to the overall resident and client satisfaction. I know that Jeremy really cares about authenticity and ethics in developing his business which is something I look for when working with our vendor partners. Our account rep, Lauren, is attentive, professional and always quick to respond. She ensures we get ahead of any issues in a proactive manner and works to give us the best price possible without sacrificing quality. She's very detailed and communicates promptly. She understands the urgency when we need to get projects completed rather quickly. I highly recommend North Georgia Landscape for your commercial or residential needs. Thank you Lauren, Jeremy and North Georgia Team!
I’m so annoyed with this company. No one wants to walk out their doors to an out of control bush harboring massive wasp of every breed. I called wondering if my neighborhood bushes suppose to be “pruned”. I was told not all the time and every neighborhood they service has a schedule to be pruned & fertilize. I don’t know why it needs fertilizer, it grows perfectly fine. I think that it's a bs response because we have not had our bushes pruned since July & that’s because I had to flagged one of the mowers down to ask if they could take it down. I give the workers ⭐️⭐️⭐️⭐️⭐️ for being so sweet to actually do it. Come on, they come out every week, do their thing & leave. Now I’m taking care of what a company my hoa paid to do. Hopefully I can get them pulled up one day. This photo was taken after pulling from it over time(a month)
I am a homeowner and extremely happy with the maintenance in our neighborhood! LC responds quickly, and there's never a time I cannot get in touch with her! Very professional! Highly recommend!
The people I spoke to in the office were just extremely rude and did not treat my concerns with respect. I am not sure about the guys on the ground, they seem to be hard workers but mostly they just mow and blow. They are very loud. They do very little actual work related to horticulture. There's always a mess left behind and a dust cloud in their wake. If you can see the remark below after I made this initial post, it sounds as if they reflect on people who work from home as insignificant or not actually working. I work hard and I am a veteran of the landscape and green industry as a degreed horticulturist. I modeled my present work schedule after the landscaper’s schedule so that it would not interfere. This company evidently feels like my neighborhood community isn’t that important, and they rescheduled their service date own their own terms without consulting anybody in the HOA. Again, it’s another example of how rude and how little North Georgia Landsacpe Management Group thinks about their actual customers.
I am thrilled to see Lauren and Devin as part of the landscaping team! Despite the challenges on my property, they have shown amazing dedication, expertise, and a willingness to keep the property beautiful. I highly recommend their services; they provide awesome customer service and you can't go wrong with them.
Mason is great to work with. He has been a great help along the completion of my last project. He responds in a timely manner and always puts his customers first. I would highly recommend NGLM for any project you have!
10/28/22 UPDATE: I brought their rating back down to a "1" again. We pay them to maintain and beautify our community. The service is not consistent, there is not quality control, and the contract and services listed in the contract are NOT adhered to. Attached are pictures of our weekly subpar service. Again, this is their crew coming out weekly. I've begged them to trim the overgrown bushes at our front entrances, prune trees per our contract schedule (which is up to 12 feet), be consistent in picking up trash (not mowing around it), but nada. I'm on the HOA, so you think the goal would be to please us. //////////////////////////////////// UPDATE: I wanted to give an update. Our HOA met with the owner, operations manager, and general manager at our property a few weeks ago. Many of our concerns were addressed and resolved and we appreciate that. The landscape crew seem to be paying more attention to details, maintenance, and the beautification of our property, and we are happy. I gave a 3 star, because its only been a couple of weeks. If everything stays consistent and maintained I will give another update with a higher rating. So far we are happy with the new results. ///////////////////////////////////// This company provides dis-service to our HOA and does a really good job of NOT providing service we pay for. They are NOT responsive to calls, text, and complaints based on their horrible customer dis-service. Our community has overgrown weeds (even though contract says we have regular weed service), because the weed service was never implemented for a year. All the trees are hanging low and overgrown, because NGLM have NEVER pruned or trimmed them. Even though the contract states they will be maintained regularly. I could go on and on. For the good money they are paid monthly you will be rest assured that they will do the bare minimum amount of work just to keep you frustrated, angry, and disappointed. It does not matter if you meet with them, talk, and text, their promises are worthless. I'm warning you to stay away from NGLM. You will be very disappointed and your money paid will be like having holes in your pockets, wasted.
Thank you very much North Georgia Landscape !!!!! I contacted North Georgia Landscape to do some work around my yard. I was in need of a significant amount of mulch and other tasks around my landscaping. I'm really glad I decided to go with them ! Mason is one of the managers at the company and he really is a great guy. Upon first meeting him, he introduced himself and told me a little bit about the company. He then went into great detail explaining all of my different options and the different routes I could take get what I was looking for with my job. He answered all of my questions that I had for him and was very helpful explaining everything to me. He was clearly knowledgeable about the type of work he does. Mason and his team did a fantastic job and completed everything to perfection ! His team went above and beyond to make sure every detail was addressed. Also, Mason made sure that I was totally satisfied upon completetion. Boy was I ever ! Thank you again for the excellent work. I will definitely be a repeat customer ! -Colin Lacy Suwanee, GA
Lauren is really great , very professional and passionate in her work . Thank you
Lauren and team are such a joy to work with and always responsive and they do such a great job!
We switched to North Georgia just a few months ago and my property has never looked better. I appreciate Lauren, Eddy and Devon s hard work to make my property so beautiful.
Amazing communication and attention to detail. The staff is very professional and the nicest around. Lauren, Devin and Eddy are the best!
Mason is a great account manager on this team. He has been an amazing help and I would recommend him as your future account manager.
These are some great folks and do great work. Mason is top notch and stayed in touch with our company along the way.
Overall would recommend to anyone needing the services. Mason was awesome to work!
Mason and his crew did an amazing job for my rental community. My residents and prospects always compliment our grounds. Thank you Mason & the NGLM team!
Mason is great with communication and has good suggestions for improving curb appeal!
Mason is the best! Super attentive and pro active to our property needs. Very easy to work with
Mason Harwood is a great account manager and takes pride in what he does. Pam Padgett
Mason cares about his clients and it shows. He isn t afraid to get into the dirt and help his team and clients. Highly recommend
Lucas does absolutely amazing work! He is very meticulous, neat, and professional. He went above and beyond to make sure the work was done to my expectations. I highly recommend NGLM!
Lucas is one of the best management crew leaders out there! Hes got a real knack for organizing and leading the team. He gets the job done efficiently and with a smile. Plus, his attention to detail is top-notch! Whether its mowing lawns, trimming hedges, or planting flowers, Lucas always ensures that everything looks picture-perfect. I trust NGLM for all of my future landscaping needs!
I had an amazing experience working with Lucas he was able to answer all my questions and was always very good with following up to make sure I happy with the job!
Great service & Company! They ve been servicing my property for some time now. The team leader or manager, Lucas, understands what I am asking for, he s very professional & detail-oriented. I highly suggest this company
Lucas is such a great hard worker that dedicates his time to provide the best service each time.
Lucas, and his crew have done an astounding job on my properties. Always ensure I m satisfied with each job before they leave. Definitely recommend NGLM!
I recently had the pleasure of working with Lucas and he truly exceeded all my expectations. Their attention to detail, creativity, and hard work resulted in a breathtaking outdoor space that is now the envy of my neighborhood. They transformed my yard into a stunning oasis, proving not only their talent but also their dedication to their craft. I wholeheartedly recommend them for any landscaping needs. Their work is nothing short of amazing!
Lucas is not only the best at what he does in landscaping, but hes also an exceptional manager and crew leader. His expertise and leadership skills make him stand out in the industry.
Mason is great to work with. Excellent customer service!
I would like to show my appreciation to Lucas, he is a very helpful and hard working human being. He definitely made me feel satisfied as well as making sure everything was ran smoothly with my landscaper project. 100% would recommend NGLM!!!
Lucas is a great worker! Would definitely recommend to all my friends and family
Lucas always is professional and takes care of business! Much appreciated
Mason and NGLM have done an excellent job in our community. He responds very quickly and has created customized plans for our specialized landscaping needs.
Lucas is always great and so professional!
Mason was very helpful. I appreciate him doing a great job.
Lucas is a very good worker. I highly recommend him to anyone.
I had the pleasure of working with Lucas for our project. His attention to detail, dedication, and effective leadership truly set him apart. Lucas ensured a seamless and beautiful transformation of our outdoors. Highly recommend him and this company!
Lucas and his crew did an outstanding job with our yard. Not only does he provide great service but he s professional and gets the job done. Would highly recommend NGLM for anyone looking for a job well done.
Truly enjoy one of your outstanding workers! Lucas Loyola. Efficient and professional! He s a keeper!
Give NGLM a call for your landscape needs. Ask for Masons. He is great to work with and is always very responsive Id definitely suggest working with Mason !
We hired North Georgia Landscape to do a project in our backyard and ultimately it ended with us being very disappointed. While some of the work was done well, there were quite a few challenges we faced during the project and several more after the project was completed. Based on our experience, the company really struggles with customer service, responsiveness, communication and trust. Needless to say, we will not be using them in the future. Update based on owners comments below Hi Jeremy, Ive been more than patient and reasonable. I provided an honest review of our experience with you and your company. While the sod issue you mentioned is a big one, it certainly is not the only challenge we had working with your company. Ultimately, if the job was done properly, we wouldnt have had these issues. Or if we could have gotten a valid solution after first reporting the issue in early July, we would not have had to pay additional money to another company to try to fix the issues in OCTOBER with seeding. When you visited my house right after the seeding was done , you made no reference to my warranty being nullified after we seeded, encouraged me to seed more and offered to provide replacement sod if we were still unhappy several months later. It was only when I called you to collect on your promise and/or my warranty that you claimed the warranty is nullified, and you would do nothing to help. With regard to your claim that our warranty is nullified as SPECIFICALLY STATED IN YOUR QUOTE, INVOICE AND CONTRACT.... I have reviewed these documents with my attorney and neither he nor I can find anything that states this. Despite my extremely negative experience, Im willing to be even more reasonable and if you can provide me via email the language that shows my warranty is void Id be more than happy to admit fault and update my review accordingly. I look forward to hearing from you.
Jeremy and his guys came to my house and took care a every lawn scaping, weeds. Even the garden and the sod installation was flawless. Thank you for everything you did and I look forward to doing my next job with you. Mike
I had been a loyal customer with NGLM for the past few years, but I was incredibly disappointed with their work, lack of responsiveness, and unprofessionalism lately. First, I had received a complaint from my neighbor and notice from my HOA about a couple months ago, saying that said neighbor had issues with NGLM blowing leaves and whatnot from my yard into her front yard. It had reached a point where her landscaper was threatening to quit on her because of the extra work they had to deal with. Second, I received an email from NGLM on May 31, 4:59 pm stating they would no longer be providing services to residential properties, effective as of June 1. I was incredibly disappointed because as a loyal customer of a few years, shouldnt I be given at least a couple days notice instead of being notified the afternoon before? I checked all the past emails I received from them to see if I had missed anything, but there were none. Third, NGLM had been increasingly unresponsive over the past few months. I would often reach voicemail, and rarely receive a timely response. Also, after receiving the last email about termination, I reached out to them by email and by phone because I wanted clarification. Unfortunately, there was no response whatsoever to my email or my voicemail. I understand if NGLM makes the decision to no longer service residential properties. However, this doesnt excuse poor service, unprofessionalism, and lack of responsiveness.
You have to really stay on them to do what they are supposed to do.
Love these guys when you ask for something they are ready to jump in and get it done! Love our NGLM Team!
Used for our subdivision landscaping. Great customer service and communication!
This gentleman came to my house to check on our front yard. We wanted to have them install new grass and treat our lawn the entire year. After spending time with us, they (Eddy) were supposed to send me an email with the quote so we could close on the deal. This gentleman never emailed me anything and replied my text inquiring about the quote 2 days later saying he would send me the quote. Needless to say, he never sent me the quote and lost a potential great customer. At the end of the day, was probably a good thing, imagine having to deal with someone so unprofessional year-round.
We had the folks at NGLM come to our house to add drainage in the front yard and level and sod the area we had removed a giant maple tree. Not only did they show up on time, but the workers were kind, clean and respectful. The work they did was absolutely top notch and there wasnt any mess left or issue to deal with later. It gets no easier than this, just call, schedule, and they show up and do amazing work at a fair price. If I could give 10 stars I would. Well done everyone!
Shawn was nice on the phone. Good customer service
This company is amazing!! They communicated with me and understood my needs and what I was wanting for my yard. Would definitely recommend them.
I use NGLM at my current apartment community in Decatur and they are amazing! The grounds have never looked so good and is weed free which is big for me and the owners of the property! Would absolutely recommend them!
I really took the time to read reviews to pick a place that seemed highly recommended. I booked a consultation appointment for yesterday at 4 PM (and paid the $150 deposit ahead of time) and had to block time on my work calendar to be around. I called them at 3 PM to make sure they are still coming at 4pm and they said oh whoops we cannot make it today can we come tomorrow at 2 PM. Sure. 2 PM rolls around today and I don t see anyone so I called them back and they say Oh my bad... I didn t notice that the guy coming to your house today texted me an hour ago and he cannot make it...can we move it to next week? Completely unprofessional with no regard to someones time, and would not be shocked I will run into the same issue trying to get my deposit back.
Jeremy was fantastic and his team took care of all my landscaping needs!I highly recommend him for any project needing to be done!
We worked with Ryan Mosier to design a hardscape/lighting project. The work turned out amazing, communication was good and the team was very professional. Beto, Enrique and their crew performed the work. They did a great job on execution and worked incredibly hard to get our project done. We are really happy with the end product and would recommend North Georgia Landscape.
Wonderful people and great to work with! Great work and can t thank them enough!
Absolutely love these guys! Incredible work. You would think things like being on time, returning phone calls, being competitively priced, and delivering quality work, would all be common in todays service world-- but its not. Its not common with most businesses actually. It is with NGLM though. These guys exceed your expectations every time!
Great work on my irrigation system.
Ryan Moiser was extremely professional and hands down best person to work with. He answered all of our questions and put us at ease. I ll never work with anyone else. Customer for life!
HIGHLY recommend NGLM! Ryan Mosier was extremely friendly, knowledgeable and worked with my husband and I to come up with a plan for our very messy yard. We are extremely pleased with his customer service and the landscaping work done on our home. Very detailed, clean, and professional. We couldn t be happier!
I am so thankful to Jason and Ray for their help on painting my shutters. They passed by me and saw that I was having a difficult time finishing and unable to reach the shutter. They stepped in, brought over their ladder and helped me get it done. They are very friendly and do a great job with the service in our neighborhood. Thank you so much.
We were in the process of some extensive home renovations and wanted to overhaul the landscaping to maximize curb appeal. Ryan put together a wonderful plan to remove all of the existing plants and foliage that was no longer looking very good and worked very closely with us to make sure we were able to get everything we wanted while still staying within our budget. We could not be more pleased and now have a beautiful yard of which we are very proud. Ryan checked with us all throughout the process to ensure we were happy and had no concerns. We would strongly recommend Ryan and North Georgia Landscape Management to anyone wanting to improve their landscaping and curb appeal, as there is no question that they would be as thrilled with the results as we are.
What can you say about a company that exceeds expectations. My first meeting with Phillip Tucker was great as if he could read my mind. He created a pleasant atmosphere where I could express my thoughts , he interjected with his knowledge and professionalism at just the right moments. We decided on a plan ,but left room for change. The crew arrived on time , prepared and ready to work. I was impressed being introduced to the crew and crew leader Alex.It was good to know the people working at your home. The guys worked well together quickly and quietly. I was encouraged to come out and see how things were progressing. When the work was completed I was so pleased , Alex gave instructions for the first few days . I now have a sea of beautiful pansies , some colors Ive never seen , just beautiful !! Its great to finally find a landscaper who appreciates my love of gardening and takes an interest in helping me achieve my landscaping goals. Thank You , Phillip and Alex
After creating a design for the East side of my home/lot in Snellville, GA , Philip and his crew yesterday did a marvelous job in fulfilling our expectations. I have already recommended to friends and will continue to do so.
Great company, great service
Pretty good
Hired them to do monthly yard maintenance. They make everything seem less
An exceptional business that is well managed and customer friendly. These guys really seem to care about the customer and the work they do. Not just a check.
My lawn looks better then it ever has. It looks like they treat and care for it like it was there own.
NGLM came to us on recommendation from a friend, and we are SO happy we went with our instinct to hire them to fix previous landscaping work that was done on our property! The initial consultation was easy and quick. The team completed our project in a timely manner yet did not cut corners. They addressed our needs and even came back to add a little more to the dry creek bed they installed. Very responsive and professional! We will use NGLM for all future projects.
Great company, great crews, excellent work