Woods Landscape in Ada

I love that Woods does our development. All of their employees are so kind and helpful. They do a great job and I couldn t thank them enough.

Great service and phenomenal work! My landscape looks amazing!

We hired them to do our plowing last winter and this winter and they did a fabulous job. Their communication is outstanding and often humerus. We have been very pleased with them.

Very responsive, easy to work with. If you have concerns call them and they will make it right. Glad to have them mowing our yard again this year.

If you have them use chemicals on your lawn, they may do a good job. If you dont, they treat your property like its a junkyard.

Great fall cleanup! Our yard looks amazing!

Bad snow plowing service and lame excuses for it.. which I m seeing is a trend from all the other reviews. Canceling our service asap. It s dishonest the way they operate

Amazing job throughout the weekend storm. Sure glad we signed up with them.

Great owner who cares so much. I 100% recommend this company, they stand by their word and do awesome work.

The people at Woods seem quite lovely, but the services are quite lacking. We used Woods for snowplowing over two winters and received numerous, lengthy emails explaining why driveways hadn t been plowed. This occurred with almost every snowfall event for two years. Reasons ranged from lack of employees, employees needing rest, timing of the snow removal being difficult due to traffic patterns, etc. All of these issues may have been true, but our neighbors driveways were plowed, by several other companies, 3-8 hours before ours was ever done. Apparently the other snowplow services did not have these same problems. We haven t had this issue with any of the snowplow services we ve used before or after using Woods. We wanted to give Woods another try, since they re local, so we requested a landscaping estimate. After several weeks of no reply, we contacted them again since all the other companies on our list had provided estimates within a week of us contacting them. The Woods estimate was received the day after our reminder email, and we booked their services. Several weeks later we have now received an email stating they are, once again, understaffed. They don t know if or when they can complete our job, so we have had to go with one of our other estimates/companies. Had we done this initially, the job would have been done by now. Instead we assumed Woods was scheduling our work (since a deposit had been submitted), but this was not the case. The email described above was very professional, and they stated that the entire industry is facing these same issues, but the two other landscaping companies we have contacted are able to get us scheduled within the month and would have completed the work already had we booked with them initially. Why is Woods unable to hire or retain employees? Their email stated they did not overcommit this year, but clearly they are having significant issues that other businesses are not having. Lastly, not long ago we looked outside to find a Woods employee working in our yard. We had not booked nor paid for their services. The employee showed us a copy of a work order with our address listed. They stated we had called to have some repair work done due to damage caused by their weed and feed team. A simple check of their records would have shown them that we have never used them for weed and feed. We did not request their services. We did not confirm any type of work or appointment with them, yet they were in our yard, working on our lawn. Of course they mean well, and everyone has been very kind, but in all of our attempts to use Woods, our experiences have been pretty awful.

Great team!

They just started and already my yard looks 100% better. The prices are reasonable and the results are amazing. With their help, I m not wasting my money guessing what my yard needs.

This is a remarkable company to work with. I hired them to apply for seasonal treatments. My lawn looks fantastic. The new grass came up in less than two weeks and it looks terrific. They re easy to do business with and they communicate effectively.

I have been using these guys for almost 2 years now and have been impressed with the results. My lawn is weed free, green, and looks great all summer long.

These folks are quick, detailed and extremely efficient. We are particular about our yard and we can say we have been very impressed!

The website was quick and easy to schedule my leaf removal and to my surprise and delight, they were here the next morning to pick up all my leaves. Awesome service done by professionals!

Zack and John, youre doing a great job mowing my lawn. Thanks for paying attention to details. And youre nice guys.

Great place, Very friendly staff

You dropped my area.

Posting the text of the email I recently sent: I wanted to write to say how much I appreciate having your company as our snow plow service. We have used other companies in the past and they dont even come close to the level of service and communication as your company provides. First, I think your emails are hilarious! However, more importantly than that is the fact that they are extremely informative and help set expectations. It makes it much easier to sit back and relax when you know what to expect. Second, I saw something this past weekend which was extremely impressive and led me to write this email. My daughter loves watching the plow, garbage truck, etc. so on Saturday when you guys came to do our driveway we were able to watch him do our driveway. We live on a cul-de-sac which I am sure (or at least I imagine) adds a layer of complexity that drivers dont necessarily look forward to. Our driver cleared our driveway and was pushing the snow down the road to clear it. When doing that he built up a good size bank in front of our neighbors driveway which would have taken my neighbor awhile to clear had it been left there. However, when the driver was done with his task on our driveway, his final swipe was to pull up my neighbors drive and cleared it out. I am not sure if this is company policy or if the driver just was thoughtful enough to do that but I think it was a classy move and other folks likely would not have done the same thing. I was very impressed. Plus it probably saved me a conversation with a neighbor had it not been cleared. In short.....please let whoever plowed our driveway on Saturday know he did a great job and we appreciate it. You guys are great....thank you very much!

Landscape service has been good and they listen to feedback to improve. Thank you.

This company helps our church care for widows snow removal each winter and we are grateful for their generous service.

October 15, 2020 from East Grand Rapids Customer Testimonial regarding our service from Woods Landscape Maintenance this summer: In early June we needed to hire a lawn mowing service and found that Woods Landscape Maintenance could fit us into their schedule for which we are very grateful. Each of the teams that have mowed our lawn have done a wonderful job. They have completed the work in a timely fashion and the mowing, trimming, and edging have all been completed to a high standard. In addition, recently, the teams have very willingly accommodated our request to change their method of accessing the lower level of our yard with their equipment to use a different (longer) route to avoid recently painted stairs on the usual route. We found the price charged for the mowing competitive with other companies we ve hired over the years and the work to be of superior quality. Our contacts with the office have also been very positive (A very capable and pleasant Woods Landscaping employee actually answers the phone!) and any message that we needed to have passed along to our lawn maintenance teams has been communicated to them. Thank you for your great service.

I was just swinging through to help someone with a flat tire, but I have fairly decent things about them.

Very disappointed with our snow removal service. Our driveway is never plowed when we leave for work in the morning, and most of the time hasnt been plowed when we get home. Weve had to call to get someone to come even after 4-6 inches of snow. I would not recommend them.

Frankly people

Woods Landscaping has plowed for me and I am very happy with the service they offer.

They should focus on custOmer service. They do not make frequent rounds; I often wait all day to have snow removed.

I waited until too late to find snow service this year and with our long driveway plowing is a MUST. I called and within an hour Betty had an estimate and contract out to me! Great customer service.